USB mice are necessary add-ons that simplify using your computer. However, like with any technology, problems might occur. One of the frequent annoyances is a USB mouse that won't function on Windows 11. Don't worry if you find yourself in this situation. In this article, we'll look at four efficient ways to diagnose and resolve the USB mouse problem on a Windows 11 PC.
Verify the physical connections
Let's start with the fundamentals before moving on to more complex solutions. Make sure the USB port on your computer has your USB mouse connected properly. Additionally, look for any damage to the USB cable. Take these actions:
- Unplug your computer's USB connector from the USB mouse.
- Look for any damage or fraying in the USB cord.
- Firmly reattach the USB mouse to an alternative USB port on your computer.
- Check to see if Windows 11 detects the mouse after a brief waiting period. If not, move on to the next strategy.
Reinstall or update mouse drivers
Functionality problems may result from outdated or corrupt mouse drivers. The issue could possibly be fixed by updating or reinstalling the drivers. Take these actions:
- Perform a right-click on the Start button and choose "Device Manager" from the context menu.
- Find and expand the "Mice and other pointing devices" category in the Device Manager window.
- Right-click your USB mouse (it may be identified as "HID-compliant mouse") and select "Update driver."
- To finish the process, choose "Search automatically for updated driver software" and adhere to the on-screen directions.
- If updating the driver is unsuccessful, you can right-click the mouse once more and choose "Uninstall device." The mouse driver will then be reinstalled by Windows when you restart your computer.
Setting up power management
- Click the Start button with the right mouse button and choose "Device Manager."
- Locate and expand the "Universal Serial Bus controllers" category in the Device Manager window.
- Find "USB Root Hub" or "Generic USB Hub," then right-click on it and select "Properties."
- Select "Power Management" from the menu and deselect the box next to "Allow the computer to turn off this device to save power."
- To save the changes, click "OK". For each USB Root Hub or Generic USB Hub specified, repeat these instructions.
- Restart your computer to see if the USB mouse is able to function once more.
Run a Windows Update check
- To access the Settings app, press Windows key + I.
- From the menu, pick "Update & Security".
- In the left pane, select "Windows Update".
- Select "Check for updates" and allow Windows 11 to look for any available updates by clicking the button.
- Download and install any updates that were discovered.
- After the updates are installed, restart your computer.