Do you manage a fleet of vehicles or valuable assets and want to gain better visibility, improve efficiency, and enhance security? Then installing a Verizon Connect GPS tracking device is an excellent step! While it might seem daunting at first, many Verizon Connect devices are designed for relatively straightforward self-installation.
Let's embark on this journey together! Ready to take control of your fleet?
The Ultimate Guide: How to Install Verizon Connect GPS
Installing a Verizon Connect GPS device can vary slightly depending on the specific model you have (e.g., Vehicle Data Device, Equipment Asset Tracker, or a more specialized unit). However, the core principles remain the same. This guide will walk you through the general steps for a successful self-installation.
Step 1: Prepare for Success – Gather Your Tools and Information
Before you even think about touching the device or your vehicle, preparation is key!
1.1 Get Your Essentials Ready:
The Verizon Connect Device Kit: Ensure you have everything that came in the box – the GPS device itself, any accompanying cables (Y-cable, adapter cables, I/O harnesses), mounting hardware (screws, bolts, nuts, washers), and documentation.
Basic Hand Tools: You'll likely need a cordless drill with appropriate metric and standard bits, a socket set, wrenches (e.g., 5/16-inch or 8mm socket driver, 3/8-inch or 9.5mm wrench), wire strippers, electrical tape (Super 33 or better is recommended), zip ties, and potentially a digital voltmeter for identifying power sources.
Safety Gear: Always prioritize safety! Wear safety glasses or other eye protection when drilling or working with electrical components.
Marking Tool: A marker is useful for indicating drilling locations.
Grommet and Silicone (If Drilling): If you need to drill a pass-through hole for cables, a grommet will protect the harness, and all-weather, polyurethane-based silicone will seal the hole to prevent water ingress and corrosion. Avoid acid-based curing agents.
Heat-Shrink Connectors and Ring Terminals: These are essential for secure and weather-resistant electrical connections.
Dielectric Grease: Useful for protecting electrical connections from moisture and corrosion.
Protective Wire Loom: To shield and organize exposed wiring.
Extra Wire: 16-18 gauge (1.5-0.75 mm²) wire might be needed to extend connections if the included harness isn't long enough.
Verizon Connect Hardware Installer App: Download this app to your smartphone. It's invaluable for verifying the installation and activating your device.
1.2 Position Your Vehicle Properly:
Move the vehicle to a location with good cellular network coverage. A weak signal can cause delays during the activation and testing process.
Ensure the vehicle's engine is completely off before starting any installation.
1.3 Understand Your Device:
Carefully inspect the device and its components. Identify the serial number (SN) or ESN (Electronic Serial Number) – this is crucial for activation and linking the device to your vehicle in the Verizon Connect platform. It's usually on a label on the device and the box.
Locate the status LEDs (for battery, network, and GPS) and the status button (if present). These will be important for troubleshooting later.
Familiarize yourself with the connectors on the device and the included harnesses (e.g., 14-pin Y-cable diagnostics connector, 24-pin I/O harness connector).
Step 2: Strategize Your Installation – Finding the Perfect Spot
Choosing the right mounting location is critical for optimal performance and device longevity.
2.1 Key Considerations for Mounting:
Clear Line of Sight for GPS: The device's omnidirectional antennas typically allow it to be mounted facing up or sideways, facing out. However, for the best GPS reception, the device should have a clear line of sight to the sky and not be directly under large metal objects (like a metal roof or mounting plate) which can degrade or block the GPS signal. Plastics, glass, and most composites are usually fine.
Protection from Elements: Keep the device clear of moving parts or areas that will expose it to road debris, high-pressure water spray, or excessive heat from machinery.
Security: The location should allow you to secure the device firmly using zip ties, VHB tape, Velcro, or the provided mounting hardware. A securely mounted device prevents erroneous harsh driving event reporting.
Accessibility (for some devices): While you want it hidden from tampering, consider if you'll need to access it for future troubleshooting or maintenance.
2.2 Common Mounting Locations (Examples):
Behind the Instrument Cluster: A popular choice for vehicle data devices as it's often out of sight and offers good signal.
Under the Knee Panel/Dashboard: Another discrete location.
Top of a Trailer's Tongue, Hitch Rail, or Side Rails: For asset trackers on trailers.
Front Bulkhead: For some equipment asset trackers.
Step 3: Connect the Power – The Lifeblood of Your Tracker
This is arguably the most critical step, as incorrect wiring can damage the device or your vehicle. Always refer to your specific device's installation guide for precise wiring diagrams.
3.1 Identify Power Sources:
Constant Power (Battery +): This red wire needs to be connected to a constant 12V or 24V (depending on your vehicle) power source that is always on, even when the ignition is off. This allows the device to track your asset even when it's stationary.
Ignition Power: This wire (often white or another color, check your guide) needs to be connected to a power source that only receives power when the ignition is on. This allows the device to detect ignition status (engine on/off).
Ground: The black wire connects to a solid chassis ground on the vehicle. Ensure it's a clean, bare metal connection for reliable grounding.
3.2 Wiring Techniques:
Using a Digital Voltmeter: If you're unsure about power sources, use a digital voltmeter to identify constant and ignition power in your chosen wiring location.
Secure Connections: Use heat-shrink butt connectors and ring terminals to make robust and weather-resistant connections. Soldering is often recommended for maximum reliability.
Protecting Wires: Use protective wire loom to shield the harness and any exposed wiring from abrasion and damage. Secure all cabling with zip ties, ensuring they won't interfere with vehicle operation or the driver.
OBD-II Port Connection (for Plug-and-Play devices): For some simpler Vehicle Data Devices, installation can be as easy as plugging the device directly into the vehicle's OBD-II port. If your device uses a Y-cable for the OBD-II port, you'll typically remove the vehicle's OEM Data Link Connector (DLC), plug it into the Y-cable's bypass connector, and then mount the replacement DLC.
Step 4: Secure the Device – Making it Permanent
Once the wiring is complete and verified, it's time to physically secure your GPS device.
4.1 Mounting the Device:
Based on your chosen location and device type, use the provided self-drilling screws, bolts with lock nuts and washers, zip ties, or VHB tape to firmly secure the device.
If using screws or bolts, pre-drilling holes may make the task easier.
Warning: If drilling, always get permission and look carefully to ensure you won't damage any adjacent equipment or critical vehicle structures (like ROPS structures).
Ensure the serial number label isn't covered by tape if using VHB, as it can peel and become unreadable.
Coil and secure any excess cabling with zip ties to prevent rattling or interference.
Step 5: Activation and Verification – Bringing Your Tracker to Life
This is where your Verizon Connect Hardware Installer App comes in!
5.1 Record the Serial Number (Again!):
Double-check that you've recorded the device's serial number (SN) or ESN. You'll need it for activation.
5.2 Use the Hardware Installer App:
Open the Verizon Connect Hardware Installer app on your smartphone.
Log in.
Tap the "Install" tab or, in the unlinked Vehicles page, tap "Install Device."
Enter the ESN/serial number of the device you are installing.
Verify the device information is correct, then tap "Next."
Link to Vehicle: Enter the vehicle's VIN or Tag to connect the device to the correct vehicle in the platform. Edit vehicle details as needed.
Configure Device (if applicable): The app may prompt you to select the type of diagnostic connection (e.g., OBDII), add inputs (for external sensors like PTO, Boom), and configure other options. Refer to your specific device's guide for these details.
Initiate QA Process: Tap "Link" to begin the automated Quality Assurance (QA) process. This process tests various parameters, including GPS quality, ignition status, and points received.
Monitor QA Status: The QA Status page will show the test progress. The app will notify you of any problems and often provides troubleshooting tips.
QA Results: Once complete, a QA Results page will display. You can add installation notes or upload images if needed.
Complete Installation: Tap "Done" to finish the installation process.
5.3 Observe Device LEDs:
After connecting power and starting the vehicle (if required by your device), observe the device's LEDs. They should illuminate, indicating power, network connectivity, and GPS signal acquisition. Consult your device's manual for specific LED behavior (e.g., solid green for GPS fix, blinking for searching).
Step 6: Post-Installation Checks and Platform Familiarization
You're almost there!
6.1 Verify Data in the Platform:
Log in to your Verizon Connect Reveal or Fleet platform.
Confirm that the newly installed device is reporting data accurately. Check for:
Current location on the live map.
Ignition status (on/off).
Movement data if the vehicle is driven.
Any additional sensor data if you connected peripherals.
6.2 Training and Optimization:
Take advantage of Verizon Connect's training resources (video tutorials, quick start guides) to maximize your use of the platform.
Explore features like geofencing, alerts, reporting, and driver scorecards to optimize your fleet operations.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to installing Verizon Connect GPS devices, with quick answers:
How to identify the correct power sources for my Verizon Connect GPS device?
Quick Answer: Use a digital voltmeter to test wires for constant 12V/24V power (always on) and ignition power (only on when the engine is running). The black wire connects to a solid chassis ground. Always consult your device's specific wiring diagram.
How to ensure a strong GPS signal for my Verizon Connect tracker?
Quick Answer: Mount the device with a clear, unobstructed view of the sky, ideally facing upwards. Avoid placing it directly under large metal objects that can block the signal.
How to access the Verizon Connect Hardware Installer app?
Quick Answer: Download it from your smartphone's app store (Google Play Store or Apple App Store). You'll need your Verizon Connect login credentials to access it.
How to link a new Verizon Connect device to a specific vehicle?
Quick Answer: Use the Verizon Connect Hardware Installer app. After entering the device's serial number, you'll be prompted to enter the vehicle's VIN or Tag to associate the device with that vehicle in the platform.
How to troubleshoot if my Verizon Connect device isn't reporting data?
Quick Answer: Check power connections, verify LED status on the device (power, network, GPS), ensure good cellular coverage, and re-run the QA process in the Hardware Installer app. If issues persist, contact Verizon Connect support.
How to securely mount the Verizon Connect GPS device in a vehicle?
Quick Answer: Use the provided mounting hardware (screws, bolts, nuts, washers) for a rigid installation, or heavy-duty zip ties and VHB (Very High Bond) tape for more flexible options. Ensure it's away from moving parts and excessive heat.
How to protect the wiring of my Verizon Connect GPS device?
Quick Answer: Use protective wire loom to cover exposed wires and secure all cabling with zip ties to prevent chafing, rattling, and interference. Use heat-shrink butt connectors for durable electrical connections.
How to determine if my Verizon Connect device requires professional installation?
Quick Answer: While many devices are self-installable, some complex units or those requiring integration with specific vehicle systems may necessitate professional installation. Consult your Verizon Connect sales representative or the device's documentation if unsure.
How to handle excess cable length during installation?
Quick Answer: Coil any excess cabling neatly and secure it with zip ties to prevent it from dangling, interfering with vehicle operation, or becoming a hazard.
How to confirm my Verizon Connect GPS device is activated and working properly?
Quick Answer: After completing the installation and QA in the Hardware Installer app, log into your Verizon Connect Reveal or Fleet platform. Verify that the vehicle's location is updating in near real-time and that all expected data (ignition, speed, etc.) is being reported.