Is your checkbook looking a little thin? Running low on those essential paper checks can be a minor inconvenience, but thankfully, ordering new ones from Chase Bank is a straightforward process. Whether you prefer the convenience of online banking, the personal touch of a phone call, or a quick visit to a branch, Chase offers multiple ways to ensure you never run out of checks when you need them most.
Ready to replenish your supply? Let's dive in!
Step 1: Determine Your Preferred Ordering Method (Engage User!)
Before we begin, how do you like to manage your banking? Do you prefer the digital convenience of your computer or phone, the direct communication of a phone call, or the face-to-face interaction at a physical branch? Consider which method aligns best with your comfort level and schedule. Knowing this will help us choose the most efficient path for ordering your new Chase checks.
Once you've decided, proceed to the relevant step below!
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| How To Order New Checks From Chase Bank |
Step 2: Ordering Checks Online (The Most Popular Choice!)
Ordering checks online through Chase's secure platform is often the quickest and most convenient option.
Sub-heading: Accessing Your Online Account
Go to the Official Chase Website: Open your web browser and navigate to chase.com. Be sure you're on the official website to protect your personal information.
Sign In Securely: Locate the "Sign In" button, usually in the top right corner, and enter your User ID and Password. Always ensure you're on a secure connection (look for "https://" in the URL).
Navigate to Account Services: Once logged in, look for a section related to "Account Services," "Customer Center," or "Manage Accounts." This might vary slightly depending on the current website layout, but it's usually easy to find. Often, you'll see a direct link like "Order checks online" or similar.
Pro Tip: If you're having trouble finding it, use the search bar on the Chase website (if available) and type "order checks."
Sub-heading: Customizing and Confirming Your Order
Select Your Checking Account: If you have multiple Chase checking accounts, carefully select the account for which you wish to order checks. This is a crucial step to avoid ordering for the wrong account!
Choose Your Check Design: Chase often partners with check printing companies like Deluxe, offering a variety of designs. You'll likely be able to choose from:
Classic designs
Scenic designs
Personalized options (e.g., adding a symbol or message)
Consider security features: Some checks come with advanced security features like holograms or special paper to deter fraud. While they might cost a bit more, they offer added peace of mind.
Verify Your Information: This is perhaps the most important step. Double-check all the pre-filled information, including:
Your Name: Ensure it's spelled correctly.
Your Address: Make sure it's current. If you've moved, you might need to update your address with Chase's system separately before or after ordering checks to ensure it's reflected correctly on your new checks and in your banking records.
Account Number: Confirm this matches your selected checking account.
Routing Number: This nine-digit number identifies Chase Bank and should be pre-filled correctly.
Starting Check Number: The system will usually suggest the next sequential number based on your previous order. Review this to ensure continuity.
Review the Cost and Discounts: Before finalizing, you'll see the total cost of your order, including any shipping fees or applicable taxes. Some premium Chase checking accounts may offer free standard checks, so be sure to check if you qualify for any discounts.
Submit Your Order: Once everything looks correct, proceed to submit your order. You should receive an order confirmation on screen and typically via email.
QuickTip: Stop scrolling if you find value.
Step 3: Ordering Checks by Phone
If you prefer speaking to a representative, ordering checks over the phone is a viable option.
Sub-heading: Gathering Necessary Information
Have Your Account Details Ready: Before you call, ensure you have your:
Chase Account Number
Routing Number (can be found on an old check or by logging into your online banking)
Personal Identification Information (e.g., Social Security Number, date of birth) for verification purposes.
Note down the last check number you used if you're reordering to ensure your new set starts correctly.
Sub-heading: Contacting Chase Customer Service
Call Chase Customer Service: Dial Chase's general customer service number for personal banking: 1-800-935-9935.
Navigate the Automated System: Listen carefully to the prompts and select the option for checking accounts or general account services. You may need to say "order checks" or press a specific number.
Speak to a Representative: Once connected to a live agent, inform them you wish to order new checks. They will guide you through the process, confirm your details, and help you select a check design.
Confirm Order Details and Cost: The representative will confirm your shipping address, the number of checks, and the total cost. Don't hesitate to ask about any fees or delivery timelines.
Finalize the Order: The representative will process your order, and you should receive a confirmation number or email.
Step 4: Ordering Checks In-Branch
For those who prefer a face-to-face interaction or need immediate temporary checks, visiting a Chase branch is an excellent choice.
Sub-heading: Preparing for Your Branch Visit
Locate Your Nearest Chase Branch: Use the Chase website's "Branch & ATM Locator" to find the branch most convenient for you.
Bring Necessary Identification: When visiting a branch, always bring:
A valid photo ID (e.g., driver's license, passport)
Your Chase debit card (if you have one)
Your account number (though they can usually look it up with your ID)
Consider bringing a voided check if you have one for easy reference, especially if you're unsure of your account or routing number.
Sub-heading: Placing Your Order with a Banker
Tip: Every word counts — don’t skip too much.
Speak to a Teller or Banker: Inform them you'd like to order new checks.
Provide Your Account Details and Verify Identity: They will ask for your account information and verify your identity using your ID.
Discuss Check Options: A banker can show you available check designs and help you choose. They can also explain any associated costs and delivery options.
Important Note on Temporary Checks: If you need checks immediately, you can often request a small supply of "counter checks" or "temporary checks" directly from the branch. These are typically generic checks with your account and routing number, and are very useful in a pinch before your full order arrives.
Confirm and Finalize: The banker will process your order and provide you with a receipt.
Step 5: Waiting for Your Checks to Arrive
Once you've placed your order, it's time to play the waiting game.
Sub-heading: Understanding Delivery Timelines
Standard Delivery: For most standard check orders, you can expect delivery within 7-14 business days. This timeframe can vary slightly depending on the check printer and your location.
Expedited Delivery: If you opted for expedited shipping (which usually incurs an additional fee), your checks will arrive much faster, often within 3-5 business days.
Keep an eye on your mailbox! Checks are usually sent in a discreet, unmarked envelope for security purposes.
Sub-heading: Checking Your Order Status
Online: If you ordered online, you can usually track the status of your order by signing back into your Chase online banking account and looking for the "My Orders" or "Check Order Status" section.
Phone: If you ordered by phone, you might have received a confirmation number that you can use to inquire about your order's status by calling customer service again.
Frequently Asked Questions (FAQs)
Here are 10 common questions about ordering checks from Chase Bank:
How to Check if My Chase Account Offers Free Checks?
You can check your specific Chase checking account benefits online by logging into your account and reviewing the account details or by contacting Chase customer service. Certain premium accounts, like Chase Sapphire Checking, often include free standard checks.
QuickTip: Absorb ideas one at a time.
How to Find My Chase Account Number and Routing Number?
You can find your account number and routing number on an existing check (bottom left for routing, next to it for account), by logging into your Chase online banking account under "Account Details," or on your monthly bank statement.
How to Change the Address on My New Chase Checks?
You can usually update the address during the online check ordering process. However, to permanently change your mailing address with Chase for all communications, you should do so separately through your online banking profile (
How to Order Business Checks from Chase?
For business accounts, you typically order checks through a dedicated business banking portal on chase.com or by contacting Chase Business Banking customer service. The process is similar to personal checks but with options for business-specific designs and features.
How to Get Temporary Checks from Chase Immediately?
You can visit any Chase branch and request temporary counter checks from a teller. These are usually a small quantity of checks printed on generic stock with your account information.
Tip: Don’t just scroll to the end — the middle counts too.
How to Track My Chase Check Order?
If you ordered online, log in to your Chase account and look for a "My Orders" or "Check Order Status" section. For phone orders, you may need to call customer service and provide your confirmation number.
How to Know If My Check Order Was Placed Successfully?
After placing an online order, you'll see an "Order Confirmation" page and usually receive an email confirmation. If ordering by phone or in-branch, the representative will provide confirmation.
How to Report a Problem with My Chase Check Order?
If there's an error, missing checks, or any other issue, contact Chase customer service at 1-800-935-9935 or visit a local branch to report the problem and get assistance.
How to Avoid Paying for Checks from Chase?
Some premium Chase checking accounts offer free standard checks. Additionally, consider using digital payment methods like Chase QuickPay with Zelle or Chase Online Bill Pay, which can often reduce your reliance on paper checks and potentially save you money.
How to Reorder Checks from Chase If I Don't Have an Old Check?
You can still reorder checks even without an old check by logging into your online banking or by contacting customer service. You'll need to provide your account number and other verification details to complete the order.
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