Having enough checks for your daily needs is crucial, whether it's for paying rent, utilities, or other expenses. If you bank with Chase, ordering new checks is a straightforward process, but knowing the different avenues and steps can save you time and hassle. Let's dive into a comprehensive guide on how to order checks at Chase Bank!
Are you running low on checks? Before we even begin, take a moment to check your current supply of checks. Do you have enough to last you for a while, or are you down to your last few? This simple step can help you determine the urgency of your order. Once you know your current situation, you're ready to proceed!
Step 1: Understand Your Ordering Options
Chase Bank offers several convenient ways to order checks, catering to different preferences. It's good to be aware of all of them before you decide which method suits you best.
Sub-heading: Online Ordering (The Most Popular Choice)
Ordering checks online through the Chase website is often the quickest and most convenient method. You can do it from the comfort of your home or office, anytime you need.
Sub-heading: Phone Ordering (For Personalized Assistance)
If you prefer to speak with a representative or have specific questions about your order, ordering checks by phone is a great option. This can be particularly helpful for first-time orders or if you have any special requests.
Sub-heading: In-Branch Ordering (For Face-to-Face Support)
For those who prefer a more traditional approach or need immediate assistance, visiting a Chase branch allows you to place your order directly with a banker. You can also get temporary "counter checks" on the spot if you're in a pinch (though these are typically not free and come in limited quantities).
Step 2: Ordering Checks Online (The Detailed Guide)
This is the most common way to order checks from Chase. Here's a step-by-step breakdown:
Sub-heading: 2.1 Accessing Your Chase Online Account
Open your web browser: Go to the official Chase Bank website:
www.chase.com Log in to your account: Locate the "Sign In" button (usually in the top right corner) and enter your User ID and Password. If you haven't set up online banking, you'll need to enroll first, which typically involves verifying your identity and account information.
Sub-heading: 2.2 Navigating to the Check Ordering Section
Find "My Accounts" or "Account Services": Once logged in, look for a section related to your accounts. This might be labeled "My Accounts," "Account Services," or a similar option.
Locate "Order Checks" or "Order Checkbooks/Deposit Slips": Within the account services section, you should find a link or tab specifically for ordering checks or deposit slips. Chase's website often directs you to their preferred check printer, Deluxe, for the actual order placement. Don't be alarmed if you're redirected; this is standard procedure.
Sub-heading: 2.3 Customizing Your Check Order
Verify Account Information: The system will typically pre-populate your account number and routing number. Always double-check this information carefully to ensure you're ordering checks for the correct account.
Choose Your Design: You'll usually have a variety of check designs to choose from, ranging from basic to more elaborate patterns. Some premium Chase accounts may offer free standard checks.
Confirm Personal Information: Verify that your name and address are accurate. If you've moved or changed your name, you might need to update this information with Chase directly before placing your check order. For name changes, you might need to contact Chase customer service or visit a branch.
Select Starting Check Number: The system usually suggests the next sequential check number based on your previous order. You can typically adjust this if needed, but it's generally best to stick with the suggested number to maintain accurate records.
Choose Quantity and Style: Decide how many boxes of checks you need and whether you want single or duplicate checks (duplicate checks come with a carbon copy for your records).
Review Security Features: Consider checks with enhanced security features like microprinting, holograms, or chemically reactive paper to protect against fraud.
Review Cost and Discounts: Before finalizing, the website will display the total cost of your order, including any shipping fees and applicable discounts. Be aware that standard checking accounts often incur a fee for checks, while some premium accounts may offer them for free.
Sub-heading: 2.4 Finalizing Your Online Order
Payment Information: If there's a cost associated with your order, you'll be prompted to provide payment details. This is typically debited directly from your Chase checking account.
Confirm and Submit: Carefully review all the details of your order one last time. Once you're confident everything is correct, click the "Confirm" or "Submit" button.
Confirmation: You should receive an order confirmation number and an estimated delivery date. Keep this information for your records.
Step 3: Ordering Checks by Phone
If online ordering isn't your preference, a quick call can get your checks on their way.
Sub-heading: 3.1 Gathering Necessary Information
Before you call, have the following ready:
Your Chase Account Number: This is crucial for the representative to locate your account.
Your Routing Number: While they can typically look this up, having it handy speeds up the process. You can find it on your existing checks or on your online banking page.
Your Personal Information: Be prepared to verify your identity with details like your name, address, and possibly the last four digits of your Social Security Number.
Desired Check Quantity and Style: Know how many boxes you want and if you prefer single or duplicate checks.
Sub-heading: 3.2 Making the Call
Dial Chase Customer Service: Call Chase's personal banking customer service line. You can find this number on the back of your debit card, on your bank statements, or on the Chase website (typically 1-800-935-9935 for personal banking).
Navigate the Automated System: You may need to navigate through an automated menu. Listen for options related to "Account Services" or "Ordering Checks."
Speak to a Representative: Once connected with a representative, explain that you'd like to order new checks.
Provide Information and Confirm Details: The representative will guide you through the process, asking for your account details and verifying your identity. They will confirm your address, the design you want, and the total cost.
Confirm Your Order: After confirming all details, the representative will place the order for you.
Step 4: Ordering Checks In-Branch
For a personal touch or if you need checks immediately, a branch visit is a viable option.
Sub-heading: 4.1 What to Bring to the Branch
Valid Photo ID: A government-issued ID like a driver's license or passport.
Your Chase Debit Card or Account Information: This helps the banker quickly access your account.
Sub-heading: 4.2 At the Branch
Speak to a Banker: Inform the branch staff that you wish to order checks. They will direct you to a banker or customer service representative.
Provide Account Details and Verify Identity: The banker will ask for your account information and verify your identity.
Discuss Your Order: You can discuss check designs, quantities, and any specific requirements you have. They can also explain any associated fees.
Request Counter Checks (If Urgent): If you need a few checks immediately, ask about "counter checks." These are generic checks that can be printed on the spot, usually in small quantities (e.g., 3-10 checks). Be aware that there might be a small fee for counter checks, and they won't have your personalized design.
Complete the Order: The banker will process your order, and you'll receive a confirmation.
Step 5: Receiving Your Checks
Once your order is placed, here's what to expect:
Sub-heading: 5.1 Delivery Timeframes
Standard Delivery: For most online and phone orders, standard delivery can take anywhere from 10 to 14 business days.
Expedited Delivery: Many check printers offer expedited shipping options for an additional fee if you need your checks sooner. Be sure to inquire about this during the ordering process if time is of the essence.
Counter Checks: As mentioned, counter checks are available immediately if you order them in a branch.
Sub-heading: 5.2 Checking Your Mail
Your checks will be mailed to the address on file with Chase. Keep an eye on your mailbox during the estimated delivery timeframe.
Step 6: What to Do Upon Receiving Your Checks
Once your new checks arrive:
Sub-heading: 6.1 Verify the Information
Accuracy Check: Immediately inspect your new checks for accuracy. Ensure your name, address, account number, and routing number are all correct.
Starting Number: Confirm that the starting check number is what you expected.
Sub-heading: 6.2 Store Securely
Safe Place: Store your checks in a secure location to prevent theft or unauthorized use.
Frequently Asked Questions (FAQs)
How to find my Chase routing number?
Your Chase routing number can be found on the bottom left of your checks, on your online banking portal, or by logging into your Chase Mobile® app.
How to change the address on my checks when ordering?
You can usually change the address that appears on your checks during the online ordering process. However, to permanently update your mailing address with Chase, you should do so through your online account at
How to track my Chase check order?
If you ordered checks through Chase's online portal (which often redirects to Deluxe), you might receive a tracking number in your confirmation email. You can then use this to track your order on the check printer's website. If not, contact Chase customer service for assistance.
How to get free checks from Chase Bank?
Some premium Chase checking accounts, like Chase Sapphire Checking, may offer free standard checks. Check your specific account terms and conditions or speak with a Chase representative to see if you qualify.
How to order business checks at Chase Bank?
For business accounts, you can order checks by signing into your Chase Business Online account or by visiting a Chase branch. The process is similar to ordering personal checks, but through the business banking portal.
How to get temporary checks if I need them urgently?
You can visit any Chase branch and request "counter checks." These are temporary, generic checks that can be printed on the spot, usually for a small fee and in limited quantities.
How to reorder checks if I've run out?
The process for reordering checks is the same as placing a new order. You can do it online, by phone, or in a branch. Your previous order information is usually stored to make reordering easier.
How to cancel a check order from Chase?
Once an order for convenience checks is completed online, it typically cannot be canceled through the online system. You would need to contact Chase customer service or your J.P. Morgan program coordinator as soon as possible to inquire about cancellation.
How to ensure the security of my check order?
When ordering online, ensure the website address is secure (starts with "https://" and shows a padlock icon). Choose checks with advanced security features, and always verify your personal and account information before submitting your order.
How to view images of checks I've written online?
You can view images of cleared checks you've written for up to three years by signing in to your account on chase.com or through the Chase Mobile® app. Look for a check icon next to the check number in your transaction history.