Ready to get those new checks for your Chase account? Don't worry, it's a straightforward process, and I'm here to guide you every step of the way. Whether you prefer the convenience of online ordering or a more personal touch, Chase offers several options to ensure you get your checks quickly and securely. Let's dive in!
Ordering Checks on Chase Bank: Your Complete Step-by-Step Guide
Having physical checks can still be essential for various transactions, from paying rent to making sure your elderly relative gets their gift. Chase Bank understands this and provides multiple avenues for you to order new or reorder existing checks.
Step 1: Decide Your Preferred Ordering Method – Let's Start Here!
Before we jump into the "how-to," the first thing you need to do is decide how you want to order your checks. Are you a digital native who prefers doing everything online, or do you like the assurance of speaking to someone in person? Chase offers three primary methods:
Online via Chase.com: This is often the fastest and most convenient method. You can do it from the comfort of your home or on the go.
Via Phone: If you prefer speaking to a customer service representative, ordering by phone is a great option.
In-Person at a Chase Branch: For those who like face-to-face interaction or need immediate counter checks, visiting a branch is the way to go.
Think about what works best for you right now! Once you've chosen your method, proceed to the relevant step below.
Step 2: Ordering Checks Online (The Digital Way)
This is by far the most popular and often recommended method due to its ease and speed.
Sub-heading 2.1: Logging into Your Chase Online Account
Open Your Web Browser: Go to the official Chase Bank website:
www.chase.com Sign In: Locate the "Sign In" button, usually in the top right corner of the homepage. Click on it.
Enter Your Credentials: You'll be prompted to enter your User ID and Password. Make sure you enter these carefully to avoid lockout.
Two-Factor Authentication (if applicable): If you have two-factor authentication enabled (which is highly recommended for security), you may need to enter a code sent to your phone or email to verify your identity.
Sub-heading 2.2: Navigating to the Check Order Section
Dashboard Access: Once logged in, you'll land on your account dashboard.
Locate Your Checking Account: Find the specific checking account for which you want to order checks. It will usually be listed under "My Accounts" or similar.
Find the "Order Checks" Option: Look for an option related to "Order Checks," "Reorder Checks," or "Checkbook Orders." This is often found within the details of your checking account, under a "Manage Account" or "Account Services" section. Sometimes, it might be a direct link on your account summary page. Chase's interface is user-friendly, but if you're having trouble, use the search bar on their website if available.
Sub-heading 2.3: Customizing and Placing Your Order
Chase typically partners with a third-party check printer like Deluxe. You'll likely be redirected to their secure portal to complete your order.
Verify Account Information: The system should pre-populate your banking details (account number, routing number, address). Double-check that all this information is accurate! This is crucial to ensure your checks are printed correctly and delivered to the right place.
Choose Your Design: You'll have a variety of check designs to choose from, ranging from standard and classic to more decorative or themed options. Some premium Chase accounts (like Sapphire Checking) might offer free standard checks.
Consider security features: Many checks come with advanced security features like microprinting, holograms, and heat-sensitive ink to help prevent fraud. While these might add to the cost, they offer extra peace of mind.
Select Quantity and Type: Choose the number of check boxes you need and whether you want single or duplicate checks (duplicate checks come with a carbon copy for your records).
Add Personalization (Optional): You might be able to add a custom message, a small graphic, or choose a different font. For business accounts, you can often upload your company logo.
Review Your Order: Before finalizing, a summary of your order, including the total cost and estimated delivery date, will be displayed. Review everything carefully! Check names, addresses, and the starting check number (if you're reordering, it should typically be the next sequential number from your last check).
Payment: Confirm your payment method. The cost will usually be debited directly from your Chase checking account.
Confirm Order: Once you're satisfied, click to confirm and submit your order. You should receive a confirmation email with your order details.
Step 3: Ordering Checks by Phone (Customer Service Assistance)
If you prefer to talk to a human, ordering by phone is a viable option.
Sub-heading 3.1: Gathering Necessary Information
Before you call, have the following ready:
Your Chase Account Number: This is essential for the representative to locate your account.
Your Chase Routing Number: While they can look this up, having it handy can speed up the process. You can find it on your existing checks or by logging into your online banking.
Your Personal Identification: Be prepared to answer security questions to verify your identity. This might include your date of birth, mother's maiden name, or part of your Social Security Number.
Desired Check Design/Quantity: Have a general idea of how many boxes you need and if you have any preference for standard or duplicate checks.
Sub-heading 3.2: Calling Chase Customer Service
Dial the Chase Customer Service Number: The general customer service number for Chase can usually be found on the back of your debit card, on your bank statements, or on the Chase website's "Contact Us" page.
For personal accounts: Look for the "Personal Banking" support number.
For business accounts: Look for the "Business Banking" support number.
Navigate the Automated System: You'll likely encounter an automated menu. Listen carefully for options related to "Account Services," "Ordering Checks," or "General Inquiries" and select the appropriate one. You may need to say "order checks" or press a specific number.
Speak to a Representative: Once connected to a representative, clearly state that you wish to order new or reorder existing checks for your checking account.
Provide Information and Confirm Order: The representative will guide you through the process, asking for your account details and verifying your identity. They will confirm your address, discuss design options (if any), and inform you of the cost and estimated delivery time.
Confirm Payment: The cost of the checks will typically be debited from your checking account. Confirm this with the representative.
Receive Confirmation: Ask for an order confirmation number and an estimated delivery date.
Step 4: Ordering Checks In-Person at a Chase Branch (For a Personal Touch)
Sometimes, visiting a branch is the best solution, especially if you need immediate counter checks or prefer face-to-face assistance.
Sub-heading 4.1: What to Bring to the Branch
Valid Photo ID: A government-issued ID like a driver's license or passport.
Your Chase Debit Card or Account Number: To easily access your account.
Existing Check (if reordering): This can help the banker quickly find your account and the last check number.
Sub-heading 4.2: Speaking with a Banker
Locate a Chase Branch: Use the Chase website's "Find ATM & Branch" tool to locate the nearest branch.
Approach a Teller or Banker: Inform them you'd like to order checks. You may be directed to a banker for this service.
Provide Account Information: The banker will ask for your account details and verify your identity.
Discuss Options: They will walk you through the available check designs, quantities, and any associated costs. They can also explain any security features.
Order Counter Checks (if needed urgently): If you just need a few checks for immediate use, ask about "counter checks." These are temporary checks that can often be printed on the spot, though they may not have duplicate copies and typically come with a small fee.
Confirm Order and Payment: The banker will process your order, confirm the shipping address, and let you know when to expect your checks. Payment will be debited from your account. You'll receive a receipt for your order.
Step 5: Important Considerations After Ordering
Once your order is placed, a few things to keep in mind:
Delivery Time: Standard delivery for checks typically takes 7-14 business days. Expedited shipping might be available for an extra fee if you need them sooner.
Tracking Your Order: While direct tracking isn't always available through Chase's primary online banking, you might receive an email from the check printer (e.g., Deluxe) with tracking information once your order ships.
Security: When your new checks arrive, keep them in a secure place to prevent unauthorized access.
Verify Upon Arrival: Once you receive your checks, always double-check the printing for accuracy – especially your name, address, account number, and routing number.
10 Related FAQ Questions
Here are some common questions about ordering checks from Chase Bank, with quick answers:
How to check if my Chase account offers free checks?
Many premium Chase checking accounts, like Chase Sapphire Checking, offer free standard checks. You can check your account's benefits online by logging into Chase.com and reviewing your account details, or by calling Chase customer service.
How to find my Chase account number and routing number for ordering checks?
Your Chase account number and routing number are printed on your existing checks. You can also find them by logging into your Chase Online Banking account (look under your account details) or by checking your bank statements.
How to reorder checks if I've run out completely?
If you've used all your checks, you can still reorder online by logging into Chase.com. You'll need your account and routing numbers. Alternatively, you can call Chase customer service or visit a branch.
How to change the address on my checks when ordering from Chase?
You can usually change the mailing address for your check order during the online ordering process. However, to permanently update your mailing address in Chase's system, you should go to
How to get counter checks from Chase quickly?
For immediate needs, you can visit any Chase branch and request counter checks. They can usually print a small number of temporary checks for you on the spot, though there may be a fee.
How to track my Chase check order?
After ordering online, you might receive an email from the check printing company (like Deluxe) with a tracking number once your order ships. Chase's primary online banking system typically doesn't offer direct check order tracking.
How to save money when ordering checks from Chase?
Check if your Chase account tier offers free standard checks. Otherwise, consider ordering a larger quantity at once, as the cost per check often decreases with bulk orders. You can also explore third-party check printers, which sometimes offer lower prices, but ensure they are reputable and use secure paper.
How to cancel a Chase check order?
Once an order for convenience checks is placed through PaymentNet (for business accounts), it generally cannot be canceled online. You would need to contact Chase customer service or your J.P. Morgan program coordinator as soon as possible to inquire about cancellation.
How to view images of checks I've written on Chase.com?
You can view images of checks you've written for up to three years by signing in to your Chase.com account or using the Chase Mobile app. Look for the check icon next to the check number in your transaction history once the check has cleared.
How to order business checks for my Chase business account?
For business accounts, you can order checks by signing in to chase.com and navigating to the check order page for business accounts, or by visiting any Chase branch. Deluxe is a common provider for Chase business checks, offering various styles and customization options like adding your company logo.