Feeling low on checks and need to re-stock? Don't worry, ordering checks from Chase Bank is a straightforward process, and I'm here to guide you through every step! Whether you prefer the convenience of online ordering, the personal touch of a phone call, or the in-person assistance at a branch, Chase offers several ways to get your new checks. Let's get you set up!
Ordering Checks from Chase Bank: A Complete Step-by-Step Guide
There are a few primary ways to order checks from Chase. We'll cover each method in detail, so you can choose the one that best suits your needs.
Step 1: Gather Your Essential Information (Don't Skip This!)
Before you dive into the ordering process, it's crucial to have some key details handy. This will make the entire experience smooth and prevent any hiccups.
Your Chase Account Number: This is the unique identifier for your checking account. You can find it on your existing checks, your Chase bank statements, or by logging into your Chase Online Banking account or mobile app.
Your Chase Bank Routing Number: This nine-digit number identifies Chase Bank itself. It's usually printed on the bottom left of your checks, next to your account number. You can also find it on your online banking platform or the Chase website.
The Starting Check Number for Your New Order: If you're reordering, you'll want your new checks to pick up where your old ones left off. Look at your last used check to determine the next sequential number. If it's your first order, Chase will typically start you at #001 or a similar low number.
Your Personal Information: This includes your full name, current mailing address (the one associated with your Chase account), and phone number. If you need the checks shipped to a different address than what's on file, be prepared for potential security verification steps.
Pro Tip: Have an old check in front of you. Most of the information you need is right there!
Step 2: Choose Your Preferred Ordering Method
Chase offers several convenient ways to order checks. Select the one that fits your comfort level and schedule.
Option A: Ordering Checks Online (The Most Popular Choice!)
Ordering checks through Chase's online banking portal is often the quickest and most convenient method.
Sub-heading: Navigating the Chase Website
Log In to Chase Online Banking: Go to the official Chase website (chase.com) and securely log in to your personal or business online banking account using your username and password.
Locate the "Order Checks" Section: Once logged in, navigate to the "Account Services" or "Customer Service" section. Look for an option like "Order Checks," "Reorder Checks," or "Checkbook Orders." This might be found under your checking account details or within a general services menu.
Select Your Account: If you have multiple Chase accounts, ensure you select the correct checking account for which you want to order checks.
Choose Your Check Design and Quantity: Chase partners with check printing companies (like Deluxe) and will present you with various design options. You can choose from standard designs, themed checks, or even checks with added security features. You'll also need to select the quantity of checks you want (e.g., one box, two boxes).
Consider this: Do you write many checks, or just a few? This will help you decide on the quantity.
Verify Your Information: The system will pre-populate your name and address based on your account details. Carefully review all the information to ensure it's accurate, especially your mailing address. If you need to update your mailing address, you might need to do so separately through a different "Update Information" section on Chase.com or by contacting customer service.
Confirm Starting Check Number: The system will usually suggest the next sequential check number. If you have a specific starting number in mind (e.g., if you had some counter checks printed at a branch), you may be able to adjust it.
Review Your Order and Pricing: Before finalizing, you'll see a summary of your order, including the total cost, any applicable shipping fees, and estimated delivery time. Keep an eye out for any available discounts. Note that standard checks may come with a fee, though some premium Chase accounts might offer free standard checks.
Submit Your Order: Once you've confirmed all details are correct and you're satisfied with the cost, click "Submit Order" or a similar button to complete the process. You'll typically receive an order confirmation email.
Option B: Ordering Checks by Phone (For Personal Assistance)
If you prefer to speak with a representative or have specific questions, ordering checks over the phone is a great option.
Sub-heading: Connecting with Chase Customer Service
Find the Correct Phone Number: The best number to call for personal banking inquiries, including check orders, is Chase's Personal Banking Customer Service line. You can find this on the back of your debit card, on your bank statements, or by visiting the "Contact Us" section of Chase.com. The general personal banking customer service number is often 1-800-935-9935.
Have Your Account Information Ready: Before you call, ensure you have your account number, routing number, and personal details readily available. This will expedite the process.
Navigate the Automated System: You'll likely encounter an automated menu. Listen carefully for options related to "Account Services," "Checking Accounts," or "Ordering Checks." If you can't find a direct option, choose to speak with a customer service representative.
Speak with a Representative: Once connected, inform the representative that you wish to order new checks. They will ask for your account details and verify your identity for security purposes.
Provide Order Details: The representative will guide you through the process, asking about your preferred check design, quantity, and starting check number. They will also confirm your mailing address.
Confirm Cost and Delivery: The representative will inform you of the total cost, including any fees and shipping charges, and provide an estimated delivery timeframe.
Finalize the Order: Once all details are confirmed, they will place the order for you. You may not receive an immediate email confirmation as you would with online ordering, but you can request one.
Option C: Ordering Checks In-Person at a Chase Branch (For Face-to-Face Support)
For those who prefer a more traditional approach or need immediate assistance, visiting a Chase branch is a viable option.
Sub-heading: Visiting Your Local Chase Branch
Locate a Nearby Chase Branch: Use the Chase branch locator tool on their website (
chase.com/branch-locator Bring Necessary Identification: When visiting a branch, always bring a valid government-issued photo ID (e.g., driver's license, passport) and your Chase debit card or account information.
Speak with a Teller or Banker: Approach a bank teller or ask to speak with a personal banker. Inform them that you would like to order new checks.
Provide Account and Order Information: They will ask for your account number and verify your identity. You can discuss your preferred check design and quantity with them.
Confirm Details and Payment: The branch staff will process your order, confirm the mailing address, and inform you of the cost. You can typically pay for the checks directly from your Chase account.
Receive Confirmation: The branch may provide you with a printed receipt or confirmation of your order. They can also tell you the estimated delivery time.
Important Note: While you can order checks in-branch, the checks themselves are usually printed and shipped by a third-party vendor (like Deluxe) and will not be available for immediate pickup at the branch.
Step 3: Await Your Check Delivery
Regardless of the method you choose, your new checks will typically be shipped to the mailing address on file (or the updated address you provided).
Shipping Timeframes: Standard delivery usually takes 5 to 14 business days. If you need your checks sooner, some ordering options might offer expedited shipping for an additional fee.
Tracking Your Order: Depending on the ordering method and the check printer, you might receive a tracking number via email. Keep an eye on your inbox for updates.
What to Do Upon Arrival: Once your checks arrive, verify the details printed on them immediately. Check your name, address, account number, and routing number for any errors. If you find any discrepancies, contact Chase customer service right away.
Frequently Asked Questions (FAQs) about Ordering Checks from Chase Bank
How to Order Checks from Chase for the First Time?
You can order checks for the first time through Chase Online Banking, by calling Chase Customer Service at 1-800-935-9935, or by visiting a Chase branch in person. You will need your account number and personal identification.
How to Find My Chase Account and Routing Number for Check Ordering?
You can find your Chase account number on your existing checks, bank statements, or by logging into your Chase Online Banking account or mobile app. The routing number is also on your checks (bottom left) and readily available on the Chase website under "Customer Service" or "Account Information."
How to Track My Chase Check Order?
After placing an order online, you may receive an email with a tracking number from Chase or their check printing partner (often Deluxe). You can use this tracking number on the carrier's website to monitor your delivery. For phone or in-branch orders, you may need to call Chase customer service for tracking updates.
How to Change the Address on My Chase Checks?
To change the address that appears on your checks, you typically need to update your mailing address with Chase directly first. This can usually be done through your Chase Online Banking account (look for "Update Information" or "Profile & Settings"), by calling customer service, or by visiting a branch. Once your mailing address is updated in their system, your new check order will reflect the new address.
How to Order Business Checks from Chase?
For business checks, you can generally order them through your Chase Business Online Banking account. There's often a dedicated section for business check orders. Alternatively, you can call Chase Business Customer Service or visit a Chase branch.
How to Get Temporary Checks from Chase?
If you need checks immediately, you can often get a few temporary "counter checks" printed at a Chase branch. These are usually basic checks with your account information and can be used until your official order arrives.
How to Expedite My Chase Check Order?
When ordering checks online or by phone, you may be given the option for expedited shipping for an additional fee. This will significantly reduce the delivery time compared to standard shipping.
How to Cancel a Chase Check Order?
If you need to cancel a check order, you should contact Chase Customer Service as soon as possible. Whether cancellation is possible depends on how quickly you contact them after placing the order and if the order has already entered the printing process with their third-party vendor.
How to Reorder Checks from Chase without Logging In?
While logging in is the most common method, some check printing partners (like Deluxe) allow reorders directly from their website using your Chase routing and account numbers, and the starting number of your last order. However, it's generally recommended to go through Chase's official channels for security.
How to Avoid Paying for Checks from Chase?
Some premium Chase checking accounts (e.g., Chase Sapphire Checking) may include free standard checks as a benefit. Otherwise, checks typically come with a fee. You might consider using alternative payment methods like Chase Online Bill Pay, Zelle, or your debit card to reduce your reliance on physical checks and avoid ordering them frequently.