Making your Subaru car payment to Chase Bank is a common task for many Subaru owners, as JPMorgan Chase Bank, N.A. ("Chase") is the provider of auto financing and leasing through the Subaru Motors Finance (SMF) program. Whether you're a seasoned Chase customer or new to their services, understanding the various payment methods and setting up your account correctly can save you time and hassle.
So, you've got a fantastic Subaru, and now it's time to ensure those payments are made smoothly and on time. Let's get started on how to navigate the process with Chase Bank!
Your Comprehensive Guide to Making Subaru Payments to Chase Bank
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| How Do I Make My Subaru Payment To Chase Bank |
Step 1: Confirm Your Loan Details and Account Setup (The Essential First Move!)
Before you even think about making a payment, have you confirmed that your Subaru loan is indeed with Chase Bank, and do you have your account information readily available? This might seem obvious, but sometimes loans are routed through other lenders, even if you bought your car from a Subaru dealership.
Check Your Welcome Packet: When you financed your Subaru, you should have received a welcome packet from Subaru Motors Finance. This packet will clearly state that your loan is serviced by Chase Bank and will contain your 10-digit account number. This number is absolutely crucial for setting up online access and making payments.
Look for Chase Branding: Subaru Motors Finance is essentially Chase Auto. Look for logos and references to Chase Bank on your initial loan documents and statements.
Don't Panic If You Haven't Received Information Yet: If you recently purchased your Subaru, it can take a couple of weeks to receive your official welcome packet and account details. Many users report it taking 8 business days to 3 weeks. If it's been longer than that, contact your dealership or Chase directly (contact information provided later).
Gather Your Personal Information: You'll typically need your Social Security Number (SSN) and your Subaru loan account number to set up online access.
Step 2: Choose Your Preferred Payment Method
Chase Bank offers several convenient ways to make your Subaru car payment. Knowing your options allows you to pick the one that best fits your lifestyle.
Sub-heading: Option A: Online Payments (Recommended for Convenience and Control)
This is by far the most popular and efficient method. It allows you to manage your payments, view statements, and track your loan progress from anywhere with an internet connection.
Tip: Pause if your attention drifts.
Access the Subaru Motors Finance Portal: Go to SubaruMotorsFinance.com. This website is specifically designed for Subaru customers whose loans are serviced by Chase.
Sign In or Enroll:
Existing Chase Customers: If you already have a Chase checking account, credit card, or other Chase products, you can often use your existing Chase.com credentials to log in. Your Subaru auto loan should appear in your list of accounts.
New to Chase Online: If you don't have a Chase.com login, you'll need to enroll. Click on "Set Up Online Access" or "Sign In" and then look for the enrollment option. You'll need your Subaru Motors Finance account number and your Social Security Number to complete this process.
Navigate to Payments: Once logged in, look for options like "Pay & Transfer," "Pay Bills," or a dedicated "Auto Loan" section.
Choose Your Payment Type:
One-Time Payment: This allows you to make an immediate payment or schedule a payment for a future date. You can pay from a Chase checking account or link an external bank account (from another bank).
From a Chase Account: Select your auto account and schedule the payment.
From a Non-Chase Account: You'll first need to add your external bank account. Go to "Pay-from accounts," then "External accounts," and follow the prompts to link your other bank account.
Automatic Payments (AutoPay): This is highly recommended to avoid missing payments. You can set up recurring monthly payments to be automatically deducted from your chosen checking account (Chase or another bank).
Look for "Automatic payments" or "Set up recurring payments" within the payment section.
You'll confirm the payment amount, date, and the account from which the funds will be drawn.
Important Note: Make sure you have sufficient funds in your account on the scheduled payment date to avoid late fees or returned payment charges.
Sub-heading: Option B: Pay by Phone (Quick and Easy for One-Off Payments)
If you prefer to speak to someone or use an automated system, paying by phone is a viable option.
Call the Automated Service: Dial 1-800-346-9127. This is Chase's automated payment service line.
Have Your Details Ready: You'll need your Subaru loan account number or your Social Security Number. Also, have the routing and account numbers of the bank account you wish to pay from.
Follow the Prompts: The automated system will guide you through the payment process.
Alternatively, for customer service inquiries that may include payment assistance, you can call:
Subaru Motors Finance (Loans): 1-800-336-6675
Subaru Motors Finance (Leases): 1-800-227-5151
Sub-heading: Option C: Pay by Mail (Traditional and Reliable)
For those who prefer sending a physical check or money order, this method is still available.
Prepare Your Payment: Make your check or money order payable to Subaru Motors Finance.
Include Account Information: Crucially, write your Subaru loan account number on the memo line of your check or money order. It's also a good idea to include your name and address.
Locate the Correct Mailing Address: The mailing address will be on your monthly statement. Be sure to use the correct address for loans versus leases.
For Loan (Regular Payments): Subaru Motors Finance PO Box 78232 Phoenix, AZ 85062-8232
For Lease (Regular Payments): Subaru Motors Finance PO Box 78058 Phoenix, AZ 85062-8058
For Overnight Payments (Loan or Lease): Subaru Motors Finance 3137 East Elwood St. Suite 130 Phoenix, AZ 85034-7225
Mail Early: Allow ample time for your payment to be delivered and processed to avoid late fees. Mailed payments don't provide instant confirmation.
Sub-heading: Option D: In-Person Payment (Convenient for Chase Bank Customers)
If you have a Chase Bank branch nearby, you can make your payment directly there.
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Visit a Chase Branch: Locate your nearest Chase Bank branch using their website or mobile app.
Provide Account Information: Bring your Subaru loan account number and a form of identification.
Make Your Payment: You can typically pay with cash, check, or a debit card.
Step 3: Verify and Monitor Your Payments
Tip: Compare what you read here with other sources.
After making a payment, it's always a good idea to confirm it has been successfully applied to your account.
Online Account Activity: The easiest way to check is by logging into your Subaru Motors Finance (Chase) online account. Look for "Account Activity" or "Transaction History." Payments generally post within 1-3 business days.
Payment Confirmation: If you made an online payment, you should receive an email confirmation. Keep these for your records.
Check Your Bank Statement: Verify that the payment amount was debited from your bank account.
Important Tips and Considerations
Grace Period: While not explicitly stated by Subaru/Chase, many auto loans have a short grace period (typically 7-10 days) before a late fee is applied. However, it's always best to pay on or before your due date.
Paying Off Your Loan Early: Good news! You can often make lump-sum payments towards your loan balance or pay off your loan in full at any time without penalty. This can save you money on interest. To do this, you can make a bill payment through online banking or request a payoff quote from your online account or by calling Chase.
Changing Your Payment Due Date: You might be able to change your due date, though restrictions apply (e.g., typically only two times for a loan, one time for a lease). You can usually request this through your online account or by calling customer service.
Account Alerts: Set up email or text alerts through your Chase online account to be reminded of upcoming payments, payment confirmations, and other important account activity.
Keep Records: Always retain confirmation numbers, screenshots of online payments, or receipts for any payment you make.
Contacting Customer Service: If you encounter any issues or have questions, don't hesitate to reach out to Subaru Motors Finance (Chase Auto) customer service.
Loans: 1-800-336-6675
Leases: 1-800-227-5151
10 Related FAQ Questions
How to access my Subaru Motors Finance account online?
You can access your Subaru Motors Finance account online by visiting SubaruMotorsFinance.com and either signing in with your existing Chase credentials or enrolling for online access using your 10-digit account number and Social Security Number.
How to set up automatic payments for my Subaru loan?
To set up automatic payments, log in to your account at SubaruMotorsFinance.com, navigate to the "Payments" or "Pay & Transfer" section, and look for the option to set up "Automatic payments" or "recurring payments." You'll need to select the bank account from which you want the payments to be debited.
QuickTip: Go back if you lost the thread.
How to find my Subaru Motors Finance account number?
Your 10-digit Subaru Motors Finance account number is typically found on your Welcome Letter from Subaru Motors Finance or on your monthly billing statements. It will also be available once you register and log into the Customer Portal online under your "Customer Details" tab.
How to make a one-time payment to Chase for my Subaru car?
You can make a one-time payment by logging into your account at SubaruMotorsFinance.com, going to the "Pay & Transfer" or "Pay Bills" section, selecting your auto account, and choosing the "One-time payment" option. You can pay from a linked Chase account or an external bank account.
How to change the bank account linked to my Subaru payment?
To change your banking information for online payments, sign in to your Subaru Motors Finance online account, go to the payment settings, and look for an option to "Add an account" or "Update Banking Information." You may need to provide details of your new bank account.
How to pay my Subaru car loan by phone?
You can pay your Subaru car loan by phone using Chase's automated service at 1-800-346-9127. Be sure to have your Subaru loan account number and the routing and account numbers of your payment bank readily available.
QuickTip: Revisit this post tomorrow — it’ll feel new.
How to find the mailing address for Subaru Motors Finance payments?
The mailing address for your Subaru Motors Finance payment will be on your monthly statement. For regular loan payments, the address is PO Box 78232, Phoenix, AZ 85062-8232, and for regular lease payments, it's PO Box 78058, Phoenix, AZ 85062-8058.
How to get a payoff quote for my Subaru loan?
You can get a payoff quote by signing in to your Subaru Motors Finance online account at SubaruMotorsFinance.com, selecting your auto account, and looking for a "Payoff Quote" or similar option in the "More" menu. Alternatively, you can call customer service.
How to change my Subaru loan payment due date?
To request a change to your loan payment due date, sign in to your online account, select your auto account, go to "More…", then "Update settings and preferences," and choose "Payment due date." Restrictions may apply to how many times you can change it. For leases, you'll generally need to call customer service at 1-800-227-5151.
How to contact Subaru Motors Finance customer service?
You can contact Subaru Motors Finance customer service for loans at 1-800-336-6675 and for leases at 1-800-227-5151. You can also send them a message through the "Contact Us" section on SubaruMotorsFinance.com.
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