Hey there! Ever found yourself wondering how to untangle those digital connections between your Chase bank account and other apps, especially those powered by Plaid? You're not alone! In today's interconnected financial world, it's super common to link your bank accounts to budgeting apps, investment platforms, or payment services.
While incredibly convenient, sometimes you need to revoke that access for security, privacy, or simply because you no longer use that service. This comprehensive guide will walk you through the process of removing Plaid connections from your Chase bank account, ensuring you maintain full control over your financial data. Let's get started!
How to Remove Plaid from Your Chase Bank Account: A Step-by-Step Guide
Plaid acts as a bridge, securely connecting your bank account to various third-party applications. To fully remove a Plaid connection, you generally need to address it from two angles: through Plaid itself and through Chase Bank's linked apps settings. This dual approach ensures comprehensive data privacy.
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| How To Remove Plaid From Chase Bank Account |
Step 1: Identify and Log In to the Plaid Portal
This is where your journey to financial data freedom begins!
Many people don't realize that Plaid offers a dedicated portal for managing all your connected accounts. This is often the most effective way to revoke access from the source.
Sub-heading 1.1: Accessing the Plaid Portal
Open your web browser and navigate to the Plaid Portal. The official address is
https://my.plaid.com.If you've never used the Plaid Portal before, you'll likely need to create an account or verify your identity. This usually involves entering your phone number or email associated with a connected account. Plaid will send you a verification code to confirm it's you.
Log in using your credentials once your identity is verified.
Sub-heading 1.2: Navigating the Plaid Portal Dashboard
Once logged in, you'll land on your Overview tab. Here, you should see a list of all the financial institutions (including Chase Bank, if it's connected) and the applications that are currently linked through Plaid.
Take a moment to review this list carefully. You might be surprised by how many apps have access to your financial data!
Step 2: Disconnecting Apps Through the Plaid Portal
Tip: Highlight what feels important.
This is the direct approach to severing ties.
The Plaid Portal allows you to directly disconnect individual apps from your linked financial institutions.
Sub-heading 2.1: Selecting the App to Disconnect
From the Overview tab, click on the name of the app or service from which you want to disconnect your Chase account.
You'll be taken to a detailed page for that specific app, showing the types of data it has access to.
Sub-heading 2.2: Initiating the Disconnection Process
Scroll down on the app's detail page until you find the "Manage connections" section.
Click on "Disconnect app".
Plaid will present you with information about what happens when you disconnect a financial institution from an app. Read this carefully. It typically states that this will prevent the app from accessing additional data via Plaid going forward, but may not remove data you've already shared with the app.
Select the financial institution (in this case, your Chase account) that you wish to remove from this specific app.
Click "Disconnect" to confirm.
Sub-heading 2.3: Deleting Data from Plaid's Systems (Optional, but Recommended)
While disconnecting an app prevents future data sharing, Plaid may still retain some historical data in its systems. If you wish to delete this data, you can do so from the Plaid Portal.
From the main Plaid Portal dashboard, go to the "Accounts" section.
Click on the name of your financial institution (Chase Bank).
Look for an option like "Delete from Plaid".
You'll be prompted to review information about data deletion. Type "delete" when prompted and click "Delete data from Plaid".
Important Note: Deleting data from Plaid's systems does not automatically delete data already collected and stored by the third-party apps themselves. For that, you will need to contact the support team of those specific apps.
Step 3: Removing Linked Apps Directly from Your Chase Account
A crucial step for a complete disconnection.
Chase Bank also provides a way to manage linked applications directly within their online banking platform and mobile app. This is a vital step to ensure comprehensive control, as some connections might be managed directly by Chase's secure API rather than solely through Plaid.
Tip: Don’t just scroll to the end — the middle counts too.
Sub-heading 3.1: Accessing Linked Apps via Chase Online (Website)
Log in to your Chase online banking account at
chase.com.Once logged in, navigate to "Security & privacy".
Look for a section titled "Linked apps and websites" or something similar.
You will see a list of applications that have been granted access to your Chase account.
Identify the app(s) you wish to disconnect. If you previously disconnected through Plaid, you might still see it listed here as a precaution, or if the connection was established directly with Chase.
Click on the app and select the option to "Remove access", "Unlink," or "Revoke permission."
Confirm the disconnection when prompted.
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Sub-heading 3.2: Accessing Linked Apps via Chase Mobile App
Open the Chase Mobile® app on your smartphone or tablet.
Log in to your account.
Tap on "Profile & Settings" (usually represented by an icon of a person or a gear).
Select "Settings".
Look for "Security Center" or "Security & Privacy".
Within this section, you'll find "Linked apps and websites".
Review the list, tap on the app you want to disconnect, and choose the option to "Remove access" or "Unlink."
Confirm your decision.
Step 4: Verify the Disconnection and Monitor Activity
The final, crucial step to ensure peace of mind.
After following the above steps, it's essential to confirm that the connections have indeed been severed and to monitor your account for any unusual activity.
Sub-heading 4.1: Checking Plaid Portal and Chase Linked Apps
Revisit the Plaid Portal (
https://my.plaid.com) and check the Overview or Accounts section to ensure the app is no longer listed as connected to your Chase account.Log back into your Chase online banking or mobile app and check the "Linked apps and websites" section to confirm the app has been removed.
Sub-heading 4.2: Monitoring Your Chase Account
For the next few weeks, pay close attention to your Chase bank account activity.
Review transactions regularly to ensure no unauthorized debits or credits related to the disconnected app occur.
If you notice any suspicious activity, contact Chase Bank's fraud department immediately.
Frequently Asked Questions (FAQs)
Tip: A slow skim is better than a rushed read.
How to know which apps are linked to my Chase account?
You can find a list of linked apps by logging into your Chase account on chase.com (go to "Security & privacy" then "Linked apps and websites") or through the Chase Mobile® app (Profile & Settings > Settings > Security Center > Linked apps and websites).
How to delete my data from Plaid's systems?
Log in to my.plaid.com, go to the "Accounts" tab, select your Chase bank, and then choose "Delete from Plaid."
How to ensure a disconnected app doesn't re-link?
Once disconnected from both the Plaid Portal and your Chase account, the app should not be able to re-link unless you explicitly grant it permission again in the future.
How to contact Plaid support for further assistance?
You can visit Plaid's Consumer Help Center at https://support-my.plaid.com/ for FAQs and support options.
How to contact Chase Bank support for linked app issues?
You can contact Chase customer service through their official website, mobile app, or by calling the number on the back of your Chase debit or credit card.
QuickTip: Stop scrolling, read carefully here.
How to tell if an app uses Plaid to connect to my bank?
When connecting a new app to your bank, you will typically see the Plaid logo or name during the linking process. Plaid is generally transparent about its involvement.
How to prevent future unwanted Plaid connections?
Always read the terms and conditions and privacy policies of any new app before connecting your bank account. Be mindful of the permissions you grant.
How to understand what data Plaid collects?
Plaid's privacy policy (available on plaid.com/legal) details the types of data they collect and how they use it. They generally collect transaction data, account balances, and account holder information.
How to revoke access if I changed my bank credentials?
While changing bank credentials can sometimes break older connections, it's still best practice to formally revoke access through the Plaid Portal and your Chase linked apps settings to ensure complete disconnection.
How to know if my data has been truly deleted from the app after disconnecting?
To confirm data deletion from the app itself, you will need to directly contact the support or privacy department of that specific third-party application. Plaid only manages the connection, not the data stored by the app.
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