Experiencing slow hotspot speeds or running out of data on Verizon when you need it most? Don't worry, you're not alone! Many of us rely on our mobile hotspots for work, travel, or simply staying connected on the go. The good news is that Verizon offers several ways to purchase more hotspot data, ensuring you're never left in a digital lurch.
So, are you ready to learn how to keep your devices powered with blazing-fast Verizon hotspot data? Let's dive in!
Step 1: Understand Your Current Hotspot Data Situation
Before you can add more data, it's crucial to know what you're currently working with. This will help you make the most informed decision about your next steps.
Sub-heading: Check Your Existing Plan and Usage
For Postpaid (Monthly) Plans:
My Verizon App: This is generally the easiest and quickest way. Open the My Verizon app on your smartphone, log in, and navigate to the "Account" or "Usage" tab. You'll typically see a breakdown of your data usage, including your mobile hotspot allowance and how much you have left.
My Verizon Website: If you prefer using a computer, go to the Verizon website, log into your My Verizon account, and look for the "Usage" section.
Note: Many newer Verizon Unlimited plans include a significant amount of premium mobile hotspot data (e.g., Unlimited Ultimate offers up to 200 GB, Unlimited Plus offers 30 GB). After this high-speed allowance is used, your hotspot speeds will typically be reduced to lower speeds (e.g., 6 Mbps or 600 Kbps).
For Prepaid Plans:
My Verizon App or Website: Similar to postpaid, you can check your usage and plan details through the My Verizon app or website. Look for the "Add Data" or "Usage details" page for prepaid accounts.
Important: Prepaid plans may have different rules regarding hotspot data. Some include a set amount, while others might offer it as an add-on.
Sub-heading: Identify When You're Running Low
Verizon often sends text message alerts when you're approaching your hotspot data limit. Keep an eye out for these notifications! Knowing when you're nearing your cap allows you to proactively purchase more data before you experience significant slowdowns.
Step 2: Choose Your Hotspot Data Purchase Method
Verizon offers several convenient ways to add more hotspot data, catering to different plan types and preferences.
Sub-heading: Option A: Data Boosts (For Existing Phone Plans)
Data Boosts are a common way to add a one-time lump sum of high-speed data to your phone plan, which then applies to your mobile hotspot usage. This is ideal if you're on a postpaid unlimited plan and have used up your included premium hotspot data.
What it is: A specific amount of high-speed data that you can purchase to temporarily restore fast speeds for your mobile hotspot.
Availability: Data Boosts are primarily available for eligible monthly phone plans, especially Unlimited Ultimate, Unlimited Plus, and some previously available unlimited plans. They are generally not available on plans like Start Unlimited, Just Kids, or Go Unlimited.
How it works: When you add a Data Boost, it prioritizes your mobile hotspot usage, bringing it back to 4G LTE/5G speeds.
Sub-heading: Option B: Mobile Hotspot Perks (For Unlimited Welcome, Plus, and Ultimate Plans)
For users on specific unlimited plans (Unlimited Welcome, Unlimited Plus, and Unlimited Ultimate), Verizon offers a dedicated "100 GB Mobile Hotspot" perk that you can add to your plan for a monthly fee. This is a recurring add-on, not a one-time boost.
What it is: A consistent monthly allocation of 100 GB of high-speed mobile hotspot data that you can add to your eligible unlimited phone plan.
Cost: This perk typically costs $10/month.
Benefit: It significantly increases your high-speed hotspot allowance, perfect for those who regularly use a lot of hotspot data.
Sub-heading: Option C: Dedicated Hotspot Device Plans (For Jetpacks/Mobile Hotspot Devices)
If you have a dedicated Verizon mobile hotspot device (like a Jetpack), you'll have specific data plans designed for these devices. You can often change your plan or add more data directly through the My Verizon app or website for that device.
What it is: Plans specifically for standalone mobile hotspot devices, offering various data allowances (e.g., 5 GB, 25 GB, 100 GB, 150 GB).
How it works: You subscribe to a monthly data plan for your hotspot device. If you exceed your allowance, you may be able to purchase additional data or experience reduced speeds.
Popular Plans: Verizon offers "Premium Hotspot Plan" (150GB), "Pro Hotspot Plan" (100GB), "Plus Hotspot" (50GB), and "Essentials Hotspot" (15GB), often with discounts if bundled with a qualifying unlimited phone plan.
Step 3: Step-by-Step Guide to Purchasing Hotspot Data
Now that you know your options, let's walk through the exact steps to get that extra data!
Sub-heading: Method 1: Using the My Verizon App (Recommended)
The My Verizon app is often the most intuitive and convenient way to manage your account and add data.
Open the My Verizon App: Ensure your app is updated to the latest version for the best experience.
Log In: Enter your Verizon credentials (phone number/User ID and password). If prompted, use your fingerprint or Face ID for quick access.
Navigate to Usage/Account:
For postpaid phone plans: Tap the "Account" tab, then look for "Usage".
For prepaid phone plans: Tap the "Account" or "My Plan" tab, then look for "Usage details" or "Add Data".
Find the "Get More Data" Option:
On the Usage page (for postpaid), you should see an option like "Get more data" or "Add a Mobile Hotspot Data Boost." Tap this.
For prepaid, you'll likely go directly to an "Add Data" page.
Select Your Data Option:
If adding a Data Boost, choose the desired size (e.g., 5 GB). Options and costs vary by plan.
If adding the 100 GB Mobile Hotspot perk, you'll likely see it listed under "Perks" or "Add-ons" in your plan management section. Select it.
If you have a dedicated hotspot device, you might see options to change your plan or add specific data top-ups for that device.
Confirm Your Purchase: Review the details on the screen, including the cost and the amount of data you're purchasing. Tap "Next" or "Purchase data boost" to proceed.
Choose Line (if applicable): If you have multiple lines on your account, you may need to select the specific line that requires the hotspot data boost. Tap "Select" below the desired line.
Final Confirmation: Tap "Confirm" when prompted to complete the transaction. You will usually receive a confirmation message or email shortly after.
Sub-heading: Method 2: Using the My Verizon Website
If you prefer a desktop experience or can't access the app, the My Verizon website is equally capable.
Go to Verizon.com: Open your web browser and navigate to the official Verizon website.
Log In to My Verizon: Click on "My Verizon" in the top right corner and enter your login credentials.
Access Account or Usage: Once logged in, find the "Account" or "Usage" section.
Locate Data Add-On Options:
Similar to the app, look for options like "Get more data," "Add a Mobile Hotspot Data Boost," or a section for "Perks" or "Add-ons."
For dedicated hotspot devices, navigate to the specific device's management page.
Select and Confirm: Follow the on-screen prompts to select your desired data option, review the cost, and confirm your purchase.
Sub-heading: Method 3: Contacting Verizon Customer Service
While less immediate, contacting Verizon customer service is always an option if you encounter issues or prefer speaking with a representative.
Dial 611 from your Verizon phone or call 1-800-922-0204 from any phone.
Navigate the Automated System: Listen carefully to the prompts and select the option for billing, data, or technical support.
Speak to a Representative: Explain that you wish to purchase more mobile hotspot data. They will guide you through the available options for your specific plan and complete the transaction.
Be prepared to verify your account information for security purposes.
Step 4: Verify Your New Hotspot Data Allowance
After purchasing, it's a good practice to confirm that the data has been added to your account.
Sub-heading: Check Usage in My Verizon
Go back to the "Usage" section in the My Verizon app or website. You should see your updated hotspot data allowance reflected.
It may take a few minutes for the change to appear.
Sub-heading: Restart Your Device (Optional but Recommended)
Sometimes, a quick restart of your phone or mobile hotspot device can help refresh the network connection and ensure the new data allocation is recognized immediately.
Step 5: Optimize Your Hotspot Usage (Prevent Future Overages)
To avoid frequently purchasing extra data, consider these tips for optimizing your hotspot usage.
Sub-heading: Monitor Your Data Consumption
My Verizon App/Website: Regularly check your usage to stay aware of how much hotspot data you're consuming.
Device Settings: Many smartphones have built-in data usage monitors that can help you track hotspot data specifically. On Android, go to Settings > Network & internet > Hotspot & tethering > Wi-Fi hotspot > Data usage. On iPhone, you can see personal hotspot usage under Settings > Cellular > Personal Hotspot.
Sub-heading: Adjust Settings for Data Savings
Lower Streaming Quality: If streaming video, choose standard definition (SD) over high definition (HD) or ultra-high definition (UHD) when using hotspot.
Disable Automatic Updates: Turn off automatic app updates, system updates, and cloud backups on connected devices while using your hotspot.
Limit Background Data: Restrict background data usage for apps on connected devices.
Use Data Compression Browsers: Some web browsers offer data compression features that can reduce data usage.
Avoid Large Downloads/Uploads: Schedule large file transfers for when you have access to a stable Wi-Fi connection.
Sub-heading: Consider a Plan Upgrade
If you find yourself consistently running out of hotspot data, it might be more cost-effective in the long run to upgrade to a Verizon plan that includes a higher premium mobile hotspot allowance, such as the Unlimited Ultimate plan.
Frequently Asked Questions (FAQs)
How to Check My Verizon Hotspot Data Usage?
You can check your Verizon hotspot data usage through the My Verizon app on your smartphone or by logging into your My Verizon account on their website under the "Usage" or "Account" tab.
How to Add a Data Boost for Hotspot on Verizon?
You can add a Data Boost for your mobile hotspot directly through the My Verizon app or website. Navigate to the "Usage" section and look for the "Get more data" or "Add a Mobile Hotspot Data Boost" option.
How to Get the 100 GB Mobile Hotspot Perk on Verizon?
If you have an eligible unlimited plan (Unlimited Welcome, Plus, or Ultimate), you can add the 100 GB Mobile Hotspot perk for $10/month via the "Perks" or "Add-ons" section in the My Verizon app or website.
How to Buy More Data for a Verizon Jetpack/Mobile Hotspot Device?
For dedicated Verizon Jetpack or mobile hotspot devices, you can purchase more data by accessing the device's management page in My Verizon or by changing your plan within the My Verizon app or website.
How to Understand Hotspot Speed Reductions on Verizon Unlimited Plans?
Verizon Unlimited plans include a set amount of "premium" high-speed hotspot data. Once this allowance is used, your hotspot speeds will be reduced to a lower speed (e.g., 6 Mbps or 600 Kbps) for the remainder of your billing cycle.
How to Contact Verizon Customer Service for Hotspot Data Issues?
You can contact Verizon Customer Service by dialing 611 from your Verizon phone or calling 1-800-922-0204.
How to Avoid Running Out of Hotspot Data Frequently?
To avoid frequent overages, regularly monitor your data usage, disable automatic updates on connected devices, stream video at lower quality, and consider upgrading to a Verizon plan with a higher included hotspot data allowance.
How to See if My Verizon Plan Includes Mobile Hotspot?
Most current Verizon smartphone plans, especially unlimited plans, include mobile hotspot capabilities. You can verify your plan's specific hotspot allowance in the "My Plan" or "Account" details section of the My Verizon app or website.
How to Purchase Prepaid Hotspot Data Add-ons on Verizon?
For Verizon prepaid phone plans, you can typically purchase additional high-speed data that includes hotspot usage through the "Add Data" page in the My Verizon app or website.
How to Know the Cost of a Verizon Data Boost?
The cost of a Verizon Data Boost varies depending on your specific plan and the amount of data you wish to add. The exact price will be displayed in the My Verizon app or website before you confirm your purchase.