It sounds like you're looking to change your number with Verizon! This can be a common need, whether you're dealing with unwanted calls, moving to a new area code, or just fancy a fresh start. Don't worry, it's a straightforward process, and I'm here to guide you through it every step of the way.
Let's dive right in and get that new number for you!
How to Change Your Number with Verizon: A Complete Step-by-Step Guide
Changing your phone number might seem like a big deal, but Verizon makes it relatively easy. There are a few ways to go about it, and we'll cover the most common and convenient methods.
Step 1: Assess Your Reason for Changing Your Number (And What to Expect)
Before we even touch on how to change your number, let's take a moment to understand why you're doing it. This can influence your decision and help you prepare.
Harassment/Unwanted Calls: If you're receiving unwanted or harassing calls, a number change can be a good solution. Be aware that you'll lose your old number, so make sure you've updated important contacts.
Moving to a New Area: If you've relocated and want a local area code, changing your number is a logical step. Verizon often allows you to choose from available area codes in your new location.
Fresh Start/Privacy: Sometimes you just want a clean slate. A new number provides that.
Cost Considerations: While changing your number is often free for legitimate reasons like harassment, there might be a small fee (around $15-$25) if you're doing it for personal preference. It's always best to confirm any potential fees with Verizon directly.
Remember: Once you change your number, your old number is gone. It cannot be retrieved later, so make sure you've backed up any contacts or information tied to it!
Step 2: Gather Your Account Information
Before contacting Verizon, make sure you have the following handy. This will significantly speed up the process.
Your Verizon Account Number: This is a crucial piece of information.
Account Holder's Name: The primary name on the account.
Account Security PIN or Password: You'll need this to verify your identity.
The Phone Number You Wish to Change: Obviously!
Step 3: Choose Your Method for Changing Your Number
Verizon offers a few convenient ways to change your phone number. You can choose the one that best suits your comfort level.
Sub-heading 3.1: Changing Your Number Online (Recommended for Simplicity)
This is often the quickest and easiest method, assuming you have online account access.
Log In to Your My Verizon Account: Go to the Verizon website (verizon.com) and log in with your username and password. If you don't have an account, you'll need to register first.
Navigate to the "My Devices" or "Account" Section: The exact wording might vary slightly, but look for options related to managing your lines or devices.
Select the Line You Want to Change: If you have multiple lines on your account, make sure you select the correct phone number you wish to modify.
Look for "Change Number" or "Change Phone Number": This option is usually found under device management or line options.
Follow the On-Screen Prompts: Verizon will guide you through the process.
You might be asked to select a new area code.
You'll then be presented with a list of available numbers.
Carefully review the new number before confirming.
Confirm and Complete: Once you confirm, the change will usually take effect immediately or within a few minutes. Your phone might briefly lose service as it registers the new number.
Sub-heading 3.2: Calling Verizon Customer Service
If you prefer speaking to someone or have specific questions, calling customer service is a great option.
Dial 611 from Your Verizon Phone: This will connect you directly to Verizon customer service.
State Your Intent: Clearly tell the automated system or the representative that you wish to change your phone number.
Verify Your Identity: Be prepared to provide your account number, account holder's name, and security PIN/password.
Explain Your Reason (Optional but Helpful): While not strictly necessary, explaining why you're changing your number (e.g., harassment) might waive any potential fees.
Choose Your New Number: The representative will walk you through available options based on your desired area code.
Confirm the Change: They will confirm the new number and the effective date.
Sub-heading 3.3: Visiting a Verizon Retail Store
For in-person assistance, a Verizon store is another viable option.
Locate a Nearby Verizon Store: Use the Verizon website or app to find the closest retail location.
Bring Your ID and Account Information: Make sure you have a valid photo ID and your Verizon account details (account number, PIN).
Speak with a Representative: Inform them you'd like to change your phone number.
Verify Identity and Provide Details: They will ask for your account information to verify your identity.
Select Your New Number: The representative will assist you in choosing an available number.
Complete the Process: They will handle all the technical aspects of the number change.
Step 4: Update Your Contacts and Services
This is a crucial and often overlooked step! Once your number has changed, you need to inform everyone who needs to know.
Sub-heading 4.1: Inform Your Personal Contacts
Family and Friends: Text, call, or email them your new number.
Emergency Contacts: Make sure your emergency contacts have your updated information.
Sub-heading 4.2: Update Online Accounts and Services
Many online services and apps use your phone number for verification, two-factor authentication, or password resets. This is extremely important to update to avoid being locked out of accounts.
Banking and Financial Institutions: Update your number with your bank, credit card companies, and any investment accounts.
Social Media: Update your phone number on platforms like Facebook, Instagram, Twitter, etc.
Email Services: If your email uses your phone for recovery, update it.
Shopping Websites: Amazon, eBay, and similar sites often store your number.
Medical Providers: Your doctor's office, pharmacy, and other healthcare providers need your current number.
Work/School: Inform your employer, colleagues, or school if they need to reach you by phone.
Subscription Services: Netflix, Spotify, gym memberships, etc.
Two-Factor Authentication (2FA): This is paramount. If you use your old number for 2FA, you must update it on every service before you lose access to the old number. Otherwise, you could be locked out of critical accounts.
Sub-heading 4.3: Review Automated Messages and Voicemail
Voicemail Greeting: Record a new voicemail greeting with your new number.
Automated Texts: If you have any automated texts or alerts set up, ensure they are directed to your new number.
Step 5: Test Your New Number
After the change is complete and your phone has reconnected to the network, do a quick test.
Make a Call: Call a friend or family member to ensure outgoing calls work.
Receive a Call: Ask someone to call your new number to confirm incoming calls.
Send a Text: Send a text message.
Receive a Text: Have someone text your new number.
Check Voicemail: Dial into your voicemail to ensure it's set up correctly.
By following these steps, you'll have successfully changed your Verizon number and ensured a smooth transition for all your contacts and services. Congratulations on your new number!
10 Related FAQ Questions
How to check if my Verizon number change was successful?
You can check if your Verizon number change was successful by making a test call and sending a text message from your phone, and by having someone call and text your new number. You can also log into your My Verizon account online to see your updated number displayed.
How to update my contacts after changing my Verizon number?
You can update your contacts after changing your Verizon number by manually going through your phone's contact list and editing the numbers for each person. For a broader reach, you can send out a group message or email to your close contacts informing them of your new number.
How to change my Verizon number online?
To change your Verizon number online, log in to your My Verizon account, navigate to the "My Devices" or "Account" section, select the line you wish to change, and then look for the "Change Number" option. Follow the on-screen prompts to select a new area code and number, then confirm the change.
How to change my Verizon number if I'm on a family plan?
If you're on a family plan, the account owner or an authorized account manager must initiate the number change. They can do this through their My Verizon account online, by calling customer service, or by visiting a Verizon store.
How to get a specific area code when changing my Verizon number?
When changing your Verizon number, you can usually request a specific area code from the options available in your desired region. Online, you'll be prompted to select an area code. If speaking with a representative, you can explicitly state your preferred area code.
How to avoid a fee when changing my Verizon number?
To avoid a fee when changing your Verizon number, you generally need a valid reason such as harassment or repeated unwanted calls. If you're changing it for personal preference, a small fee (around $15-$25) may apply. Always discuss your reason with the Verizon representative.
How to tell if my old Verizon number is still active after a change?
Once your Verizon number is successfully changed, your old number becomes inactive and is usually recycled by Verizon. You will no longer be able to make or receive calls/texts on the old number from your device.
How to transfer my old voicemail to my new Verizon number?
Unfortunately, you generally cannot transfer your old voicemail messages directly to your new Verizon number. Your voicemail is tied to your specific phone number. You would need to listen to and save any important voicemails from your old number before the change, perhaps by recording them.
How to update my two-factor authentication after a Verizon number change?
To update your two-factor authentication (2FA) after a Verizon number change, you must log into each individual service (banking, social media, email, etc.) where you use 2FA and update your registered phone number in their security settings. Do this before you lose access to your old number.
How to get help if I have issues changing my Verizon number?
If you encounter any issues changing your Verizon number, the best course of action is to contact Verizon customer service directly by dialing 611 from your Verizon phone, using their online chat support, or visiting a Verizon retail store for in-person assistance.
