Do you have a Verizon gift card and want to use it to pay your bill or perhaps snag a new accessory? Fantastic! You've come to the right place. While it might seem straightforward, there are a few nuances to effectively applying your Verizon gift card to your account. This comprehensive guide will walk you through the process step-by-step, ensuring you maximize the value of your gift card.
Let's dive in!
A Comprehensive Guide to Adding Your Verizon Gift Card to Your Account
Verizon gift cards are a convenient way to pay for various Verizon services and products. Whether you received one as a gift, through a promotion, or purchased it yourself, using it to your advantage is key.
Step 1: Understanding How Verizon Gift Cards Work (and What You Need)
Before we jump into the "how-to," let's clarify a few things. Verizon gift cards are primarily designed to be used as a form of payment for your Verizon mobile or Fios bill, or to purchase devices and accessories directly from Verizon stores or verizon.com.
Important Note: You generally cannot simply "add" the gift card balance to your account as a credit for future use. Instead, you apply it directly when making a payment or a purchase. Also, a key point to remember is that to use a gift card for bill payment, you usually need to have a balance due on your account.
What you'll need:
Your Verizon Gift Card: This could be a physical card or a digital e-gift card.
The Gift Card Number: This is typically a long number on the back of the physical card or in the email for an e-gift card.
The Gift Card PIN: This is usually a shorter code, often scratched off on a physical card or provided with your e-gift card.
Your My Verizon Account Credentials: Your username and password for the My Verizon app or verizon.com.
A Balance Due (for bill payment): As mentioned, the gift card option often only appears when you have an outstanding balance to pay.
Step 2: Checking Your Verizon Gift Card Balance
It's always a good idea to know how much you have to work with before you start. This ensures you plan your payment or purchase effectively.
Sub-heading: Online Balance Check
Visit the Verizon Gift Card Balance Check Page: Navigate to the official Verizon website and search for "gift card balance" or go directly to their gift card balance check page.
Enter Card Details: You'll typically be prompted to enter your gift card number and PIN.
View Balance: Once entered, your remaining balance will be displayed.
Sub-heading: Phone Balance Check
Dial from your Verizon Mobile Phone: Simply dial #GIFT (#4438) from your Verizon mobile device.
Call from Any Phone: You can also call 1-800-876-4141 from any phone and follow the automated prompts to check your balance.
Step 3: Applying Your Verizon Gift Card to Your Bill (Online via My Verizon)
This is one of the most common ways to use your Verizon gift card. This method assumes you have an active Verizon mobile or Fios account with a bill due.
Sub-heading: Using the My Verizon App (Mobile)
Open the My Verizon App: Launch the My Verizon app on your smartphone or tablet.
Sign In: Log in to your My Verizon account.
Navigate to Billing: Look for an option like "Account," "Bill," or "View or Pay Your Bill" on the main dashboard.
Select Pay Bill: Tap on the "Pay Bill" option.
Choose Payment Amount: Select the amount you wish to pay. You can often choose to pay the full balance or a partial amount.
Change or Add Payment Method: Look for an option that says "Change payment method" or "Add new payment method."
Select Gift Card: From the list of payment options, select "Add a gift card" or "Verizon Gift Card." Remember, this option may only appear if you have a bill balance due.
Enter Gift Card Details: Carefully enter your Verizon gift card number and the corresponding PIN in the designated fields.
Check Balance (Optional but Recommended): There might be a "Check Balance" button. Clicking this will confirm the available funds on your card.
Confirm Payment: Review the payment details to ensure everything is correct, then confirm the payment.
Complete Transaction: Follow any final prompts to complete the transaction. You should receive a confirmation that your payment has been applied.
Sub-heading: Using the Verizon Website (Desktop/Laptop)
Go to Verizon.com: Open your web browser and navigate to verizon.com.
Sign In to My Verizon: Log in to your My Verizon account.
Access Billing Section: Click on "Account" or "Bill" in the navigation menu.
View or Pay Bill: Select the option to "View or Pay Bill."
Choose Payment Options: Look for "Payment Options" or "Make a Payment."
Add New Payment Method: Click on "Add a new payment method."
Select Gift Card: From the dropdown or list, choose "Add a gift card" or "Verizon Gift Card."
Input Gift Card Information: Enter the full gift card number and the PIN.
Verify Balance (Optional): Click the "Check Balance" button to confirm the amount available on the card.
Apply Payment: Enter the amount you wish to apply from the gift card to your bill.
Confirm and Submit: Review your payment details and submit the payment. You will receive an on-screen confirmation.
Step 4: Applying Your Verizon Gift Card by Phone
If you prefer to speak with someone or are having trouble with the online methods, you can always apply your gift card over the phone.
Call Verizon Customer Service: Dial #GIFT (#4438) from your Verizon mobile phone, or call 1-800-876-4141 from any phone.
Follow Prompts: Listen carefully to the automated prompts and select the option for bill payment or gift card redemption.
Provide Information: Be ready to provide your Verizon account details (e.g., account number, phone number) and your gift card number and PIN to the representative or the automated system.
Confirm Application: The representative will assist you in applying the gift card to your bill. Ensure you receive confirmation that the payment has been processed.
Step 5: Using Your Verizon Gift Card for Purchases (Devices & Accessories)
Verizon gift cards aren't just for bills! You can also use them to buy new phones, tablets, smartwatches, or accessories directly from Verizon.
Sub-heading: Online Purchases
Shop on Verizon.com: Browse for the device or accessory you wish to purchase on the official Verizon website.
Add to Cart: Add your desired items to your shopping cart.
Proceed to Checkout: Begin the checkout process.
Select Payment Method: When you reach the payment section, look for an option to use a gift card. It might be listed under "Payment Methods" alongside credit cards or PayPal.
Enter Gift Card Details: Input your Verizon gift card number and PIN.
Apply Gift Card: The system will typically apply the gift card balance to your purchase. If the gift card doesn't cover the full amount, you'll need to provide an additional payment method for the remaining balance.
Complete Order: Finalize your order.
Sub-heading: In-Store Purchases
Visit a Verizon Store: Locate your nearest corporate Verizon store. Note: Gift cards cannot be used at Verizon Authorized Retailer locations.
Select Your Items: Choose the devices or accessories you want to buy.
Present Gift Card at Checkout: At the register, inform the sales associate that you want to pay with a Verizon gift card.
Provide Card Details: Hand over your physical gift card or provide the gift card number and PIN for e-gift cards.
Complete Transaction: The associate will process the payment. If there's a remaining balance, you'll need another payment method.
Important Considerations and Troubleshooting
Auto Pay: If you have Auto Pay set up, applying a gift card to your bill will reduce the amount charged to your Auto Pay method for that billing cycle. It's often recommended to apply the gift card before your Auto Pay date if you want to use it for that particular bill.
Partial Payments: You can use a portion of your gift card and keep the remainder for future use. The unused balance stays on the card.
Gift Card Not Showing as an Option: As mentioned, if you don't have a balance due on your account, the "Add a gift card" option might not appear when trying to pay your bill. Wait until your next bill is generated.
Lost or Stolen Cards: Treat your Verizon gift card like cash. Verizon is generally not responsible for lost, stolen, or damaged gift cards.
Expiration Dates and Fees: Verizon gift cards typically do not expire and are not subject to dormancy or other fees. Always check the specific terms and conditions if you're unsure.
Trouble Applying Online: If you encounter issues online, try clearing your browser's cache and cookies, or try a different browser. If the problem persists, contact Verizon customer support.
Promotional Gift Cards: Some promotional gift cards might have specific redemption instructions or limitations. Always read the fine print associated with these types of cards.
Frequently Asked Questions (FAQs)
Here are 10 related FAQ questions with quick answers to further assist you:
How to check my Verizon gift card balance?
You can check your balance online at
How to apply a Verizon gift card to my mobile bill online?
Log in to My Verizon, go to "Bill" or "View or Pay Your Bill," select "Pay Bill," choose "Add new payment method," select "Add a gift card," and enter your card number and PIN. Ensure you have a balance due for the option to appear.
How to use a Verizon gift card for a Fios bill?
Similar to mobile bills, log in to My Verizon (or My Fios), navigate to the billing section, choose to make a payment, and select the Verizon Gift Card as your payment method, entering the card details.
How to use a Verizon gift card to buy a new phone?
When purchasing a device on verizon.com or in a Verizon corporate store, select "Gift Card" as a payment option during checkout and enter your gift card number and PIN.
How to apply a Verizon gift card if I have Auto Pay set up?
You can still apply a gift card. It will reduce the amount that is charged to your Auto Pay method for that billing cycle. It's best to do it before your Auto Pay date.
How to get a Verizon gift card?
You can purchase Verizon gift cards on verizon.com, at Verizon corporate stores, and sometimes from other retailers. They are also often given as promotional incentives.
How to redeem a Verizon e-gift card?
A Verizon e-gift card is redeemed in the same way as a physical card – you'll use the provided gift card number and PIN when making an online payment or purchase.
How to contact Verizon customer service for gift card issues?
You can call #GIFT (#4438) from your Verizon mobile phone or 1-800-876-4141 from any phone for assistance with gift card-related inquiries.
How to use a Verizon gift card for a partial payment?
Yes, you can use a portion of your gift card's value. The remaining balance will stay on the card for future use until it's fully depleted.
How to tell if my Verizon gift card has expired?
Verizon gift cards generally do not expire and are not subject to dormancy fees. However, it's always wise to check the terms and conditions provided with your specific card.
