Hey there, Kroger shopper! Ever found yourself staring blankly at the self-checkout, trying to remember that elusive Kroger ID number? Or maybe you're trying to link your loyalty card to an online account, and it's nowhere to be found. Don't worry, you're definitely not alone! This guide is here to walk you through every possible way to find your Kroger ID number, ensuring you never miss out on those sweet discounts and fuel points again.
Let's dive in!
Step 1: Do You Already Have a Kroger Plus Card?
First things first, let's figure out if you've ever had a physical Kroger Plus Card. It's the most common way people interact with the Kroger loyalty program. Take a moment to think:
Have you ever swiped a plastic card at the checkout?
Do you have a small plastic card on your keychain with the Kroger logo?
Did you receive a physical card when you first signed up?
If the answer to any of these is YES, then your ID number is likely right there in front of you!
Sub-heading: Where to Find it on Your Physical Card
Your Kroger Plus Card number is typically a 12 or 13-digit number located on the back of your physical card. It often starts with the number 4. Take out your card and give it a quick look!
Pro-Tip: If you have an older card, the number might be slightly faded, but it should still be legible.
Step 2: Checking Your Digital Account – The Easiest Way for Most!
In today's digital age, many of us manage our Kroger experience online or through the mobile app. This is often the quickest and most convenient way to find your Kroger ID number if you have an existing digital account.
Sub-heading: Using the Kroger Website
Go to the Official Kroger Website: Open your web browser and navigate to
www.kroger.com Sign In to Your Account: Look for the "Sign In" or "My Account" option, usually in the top right corner of the page. Enter your email address and password.
Navigate to "My Account": Once logged in, click on "My Account." This will take you to your personal account dashboard.
Locate Your Plus Card Information: Within your "My Account" section, look for a heading related to "Plus Card," "Shopper's Card," or "Loyalty Program." Your Kroger ID number (or Plus Card number) should be clearly displayed there. Sometimes it's under an "Edit" or "Manage" option next to your card details.
Sub-heading: Using the Kroger Mobile App
Open the Kroger App: Launch the Kroger mobile application on your smartphone.
Log In: If you're not already logged in, enter your digital account credentials.
Access Your Profile/Account: Look for an icon that represents your profile or account, often a silhouette of a person or a "More" menu (three lines or dots). Tap on it.
Find Your Shopper's Card/Loyalty ID: Within your profile, you should see your Shopper's Card or Plus Card number prominently displayed. Some apps even show a scannable barcode directly linked to your ID!
Step 3: No Card or Digital Account? No Problem! (Alternative Methods)
Don't have a physical card handy, or haven't set up a digital account yet? There are still ways to retrieve your ID number.
Sub-heading: Check Your Recent Receipts
Did you recently shop at Kroger? Your Kroger Plus Card number is often printed on the bottom or top of your receipt. Look for a series of numbers near "Shopper's Card," "Plus Card," or "Loyalty ID." It might be masked with asterisks (e.g., ****1234), but the last few digits should be visible.
Sub-heading: Contact Kroger Customer Service
If all else fails, the most direct approach is to contact Kroger's customer service. They can look up your account using other identifying information.
Gather Your Information: Before calling, have some personal details ready to verify your identity. This might include:
Your full name
Your phone number (especially if you used it as an "Alternate ID" at checkout)
Your email address
Your home address
Any recent purchase dates or amounts
Call Kroger Customer Service: Dial 1-800-KRO-GERS (1-800-576-4377).
Explain Your Request: Clearly explain that you need to retrieve your Kroger ID number.
Follow Prompts: The representative will guide you through the verification process and help you locate your ID.
Sub-heading: Checking Your Alternate ID (Alt ID)
When you sign up for a Kroger Plus Card, you're often given the option to use an "Alternate ID" – usually your 10-digit phone number. If you've been entering your phone number at checkout instead of scanning a card, then your phone number is your Alt ID and can function as your Kroger ID number for in-store purchases and linking to your digital account.
Step 4: What if I'm a Kroger Employee? (Employee ID)
For Kroger employees, your "Kroger ID number" might refer to your Enterprise User ID (EUID), which is different from a customer loyalty card number.
Sub-heading: Accessing Your Employee ID (EUID)
Consult Your Manager: Your manager or a supervisor should be able to provide you with your Enterprise User ID.
Check SecureWEB Login: If you access internal Kroger systems, your EUID is typically used for logging into platforms like SecureWEB. This ID usually consists of your first and last initials followed by a five-digit number (e.g., js12345).
Contact HR/Payroll: If you're having trouble, your Human Resources or Payroll department can assist you in retrieving your employee ID or W-2 information, which also often requires your employee ID.
Step 5: Creating a New Account or Virtual Card Number
If you've truly never had a Kroger Plus Card or can't retrieve your old number, you can easily create a new one.
Sub-heading: How to Create a New Alt ID or Virtual Card
Visit Kroger.com or the App: Go to the Kroger website or open the mobile app.
Select "Create an Account": Look for the option to register or create a new digital account.
Follow the Prompts: During the registration process, you'll be prompted to either link an existing Shopper's Card or create a new Alt ID (often your 10-digit phone number). Choose the option to create a new one.
Confirm and Save: Once you've entered your preferred Alt ID (e.g., your phone number), confirm the details. This new Alt ID will then serve as your Kroger ID number.
You've now got all the tools and knowledge to locate your Kroger ID number, no matter the situation! Remember, having this number ensures you get all the fantastic benefits of being a Kroger loyalty member, from personalized discounts to fuel savings. Happy shopping!
10 Related FAQ Questions
How to register my Kroger Plus Card online?
To register your Kroger Plus Card online, visit
How to link my Kroger Plus Card to my digital account?
Log into your Kroger digital account on the website or app, go to "My Account," and look for options to "Edit Plus Card" or "Link Shopper's Card," then enter your 12- or 13-digit card number.
How to get a new Kroger Plus Card if I lost mine?
If you lost your card, you can often get a new one at the customer service desk of any Kroger store. Alternatively, you can call Kroger Customer Service at 1-800-576-4377 to inquire about a replacement or retrieve your number to link to a digital account.
How to find my Kroger ID number without a physical card?
You can find your Kroger ID number (Plus Card number) on your recent receipts, by logging into your digital account on Kroger.com or the mobile app, or by calling Kroger Customer Service.
How to use my phone number as my Kroger ID?
When you sign up for a Kroger Plus Card, you're usually given the option to use your 10-digit phone number as an "Alternate ID" (Alt ID). You can simply enter this phone number at checkout to use your loyalty benefits.
How to update my personal information associated with my Kroger ID?
Log in to your Kroger digital account on the website or app, go to "My Account," and then navigate to "Update Your Profile" or "Account Settings" to change your personal details.
How to check my Kroger Fuel Points balance?
You can check your Kroger Fuel Points balance by logging into your digital account on Kroger.com or the mobile app, where your current points total is typically displayed on your dashboard.
How to enroll in Kroger Community Rewards?
To enroll in Kroger Community Rewards, sign in to your Kroger digital account, find the "Community Rewards" section, search for your chosen organization by name or NPO number, and click "Save."
How to get a temporary Kroger ID number for immediate use?
If you're in a store and don't have your card, you can often provide your phone number (if it's registered as your Alt ID) to the cashier. If you're setting up a new account, you can create a virtual card number during the online registration process.
How to contact Kroger Customer Service for ID retrieval?
You can contact Kroger Customer Service by calling 1-800-KRO-GERS (1-800-576-4377). Be prepared to provide identifying information to verify your account.
