Are you trying to unlock amazing savings, personalized offers, and fuel points at Kroger, but can't seem to find that elusive loyalty number? Don't worry, you're not alone! It's a common query, and thankfully, there are several straightforward ways to retrieve your Kroger loyalty number. This comprehensive guide will walk you through each method, ensuring you can start enjoying those valuable benefits in no time.
The Power of Your Kroger Loyalty Number
Before we dive into the "how-to," let's quickly recap why having your Kroger loyalty number readily available is so important. Your Kroger Plus Card, or simply your loyalty number, is your key to:
Exclusive Member-Only Savings: Access special discounts and sales available only to loyalty program members.
Personalized Digital Coupons: Receive coupons tailored to your shopping habits, delivered directly to your app or email.
Fuel Points: Earn points on your grocery purchases that can be redeemed for significant savings at Kroger Fuel Centers.
Community Rewards: Link your card to a local non-profit or school and help them earn donations simply by shopping.
Digital Receipts & Purchase History: Keep track of your past purchases, making returns or budgeting a breeze.
Now, let's get you reconnected with your Kroger loyalty number!
Step 1: Engage with Your Existing Resources (The Easiest Paths!)
The quickest way to find your Kroger loyalty number often involves checking places where you might have already used it or where it's stored.
Sub-heading: Check Your Physical Kroger Plus Card
This might seem obvious, but sometimes the simplest solution is overlooked! If you have a physical Kroger Plus Card, your loyalty number is clearly printed on the back of the card. It's typically a 12-digit number, often starting with a '4'.
Sub-heading: Review a Recent Kroger Receipt
Every time you use your Kroger loyalty number at checkout, it's usually printed on your receipt. Look for a section near the top or bottom of your receipt that indicates "Plus Card" or "Loyalty Number" followed by a string of numbers. This is your loyalty number!
Sub-heading: Look Through Your Email for Kroger Communications
If you're signed up for Kroger's email list, they often include your loyalty number in promotional emails or digital receipt notifications. Do a quick search in your inbox for emails from "Kroger" or "Kroger Plus." You might be surprised at what you find!
Step 2: Utilize Kroger's Digital Platforms
Kroger has a robust online presence and a highly functional mobile app designed to make your shopping experience seamless. These platforms are excellent resources for retrieving your loyalty number.
Sub-heading: Accessing Your Loyalty Number Through the Kroger Website
If you have an online Kroger account, finding your loyalty number is a straightforward process:
Go to the Kroger Website: Open your web browser and navigate to
www.kroger.com Sign In to Your Account: Look for the "Sign In" or "My Account" option, usually located in the top right corner of the page. Enter your email address and password to log in. If you don't have an online account but have a physical card or phone number associated, you can often register one using that information.
Navigate to "My Account": Once logged in, click on "My Account" (or a similar option like your name in the top right).
Find "Plus Card" or "Loyalty Program": Within your account dashboard, look for a section related to "Plus Card," "Loyalty Program," or "Rewards." Your loyalty number should be displayed there. Sometimes it's under an "Edit" or "Manage" option within that section.
Sub-heading: Retrieving Your Number via the Kroger Mobile App
The Kroger mobile app is incredibly convenient for managing your loyalty program.
Open the Kroger App: Launch the Kroger app on your smartphone.
Sign In (If Not Already): If you're not already logged in, sign in using your email address and password.
Access "My Info" or "Rewards": Look for a menu icon (often three horizontal lines) or a "My Info" or "Rewards" section within the app.
Locate Your Plus Card UPC or Number: Within "My Info" or "Rewards," you should see your Plus Card information, including a UPC barcode that can be scanned at checkout, and often the numerical loyalty number itself. Some apps might have it under a "My Card" or "Loyalty Card" section.
Step 3: Contact Kroger Customer Service (When All Else Fails)
If the above methods haven't yielded your loyalty number, the Kroger customer service team is ready to assist you.
Sub-heading: Calling Kroger Customer Service
This is often the most direct way to retrieve your number if you can't find it digitally.
Dial the Customer Service Number: Call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377).
Select the Appropriate Option: Listen carefully to the automated menu and select the option related to "Loyalty Card," "Plus Card," or "Account Inquiry." You may need to select option 4 as per some sources.
Provide Verification Information: The customer service representative will ask for some personal information to verify your identity, such as your full name, address, phone number, and possibly your email address. This helps them locate your account.
Receive Your Number: Once your identity is verified, they will provide you with your Kroger loyalty number. You might want to have a pen and paper handy to jot it down!
Sub-heading: Using the Online Contact Form or Live Chat
Kroger also offers online contact methods that can be useful.
Visit the "Contact Us" Page: Go to the Kroger website and navigate to the "Contact Us" or "Help Center" section.
Choose Your Method: Look for options like "Email Customer Service," "Submit a Comment," or "Live Chat" (if available).
Fill Out the Form/Start Chat: If using a form, select "Shoppers Card Update/Inquiry" or "Loyalty Number / Alt ID" as your topic and provide as much detail as possible, including the phone number you might have used at the register. If using live chat, explain your situation to the agent.
Await Response: For email forms, you'll typically receive a response within a certain timeframe. For live chat, you'll get immediate assistance.
Step 4: What if I Only Used My Phone Number at Checkout?
Many Kroger shoppers opt to use their phone number as an "Alternate ID" (Alt ID) at checkout instead of a physical card. If this sounds like you, your phone number is your primary link to your loyalty account.
Sub-heading: Using Your Phone Number as Your Alt ID
When asked for your Kroger Plus Card at the register, simply enter the phone number you registered with. The system will recognize it and apply your loyalty benefits.
Sub-heading: Retrieving the Card Number from Your Phone Number
If you want the actual 12-digit card number that's linked to your phone number, you'll generally need to:
Call Kroger Customer Service: As mentioned in Step 3, calling 1-800-KRO-GERS (1-800-576-4377) and selecting the appropriate option (often option 4) is the most reliable way to get your card number if you only know your phone number.
Check Your Online Account/App: Sometimes, if your phone number is linked to your online account, the full card number might be displayed in your "My Account" or "Rewards" section.
Frequently Asked Questions (FAQs)
Here are 10 common questions related to finding your Kroger loyalty number, with quick answers:
How to check my Kroger loyalty number on a receipt?
Your Kroger loyalty number is typically printed on the top or bottom of your Kroger receipt, often near where your savings are itemized.
How to find my Kroger Plus Card number online without an account?
You generally need an online account to view your card number online. If you don't have one, you can register using the phone number you use at checkout, or call customer service.
How to retrieve my Kroger loyalty number if I lost my card?
If you've lost your physical card, you can retrieve your loyalty number by logging into your online Kroger account, checking the mobile app, or calling Kroger customer service at 1-800-KRO-GERS (1-800-576-4377).
How to get a new Kroger Plus Card if I don't remember my number?
You don't necessarily need a new card. Once you retrieve your loyalty number using the methods above, you can simply use your phone number at checkout or link the retrieved number to your digital account. If you prefer a physical card, you can request one at the customer service desk in any Kroger store.
How to find my Kroger loyalty number if I only used my phone number?
Your phone number is your alternate ID for the loyalty program. To get the actual 12-digit card number associated with it, call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377) and ask for it.
How to link my existing Kroger loyalty number to my online account?
When you register for a new online account on Kroger.com, you'll have the option to link your existing Kroger Plus Card number or the phone number you use at checkout.
How to update the phone number associated with my Kroger loyalty account?
You can update your associated phone number by logging into your Kroger online account under "My Account" settings or by contacting Kroger Customer Service.
How to use my Kroger loyalty number for online orders?
When placing an online order for pickup or delivery, ensure you are signed into your Kroger digital account. Your loyalty number is automatically linked to your online account and applied to your order.
How to get my Kroger loyalty number if I moved to a new state?
Your Kroger loyalty number is generally transferable across Kroger Family of Stores. If you've moved, simply log into your online account and update your preferred store and address. Your loyalty number should remain the same.
How to contact Kroger customer service to get my loyalty number?
You can contact Kroger Customer Service by calling 1-800-KRO-GERS (1-800-576-4377). Their call center is typically open Mon-Fri 7 a.m. - Midnight EST, and Sat-Sun 7 a.m. - 9:30 p.m. EST.
