Thinking of ordering new checks for your Chase Bank account? You've come to the right place! While many transactions are digital these days, having physical checks on hand can still be incredibly useful for certain payments, like rent, utilities, or even just sending a gift. This comprehensive guide will walk you through the process step-by-step, ensuring a smooth and hassle-free experience.
Step 1: Determine Your Need and Preferred Ordering Method
Before diving in, let's figure out what kind of checks you need and how you prefer to order them. This initial thought process will save you time later on.
Sub-heading: Personal vs. Business Checks
Personal Checks: These are for your individual checking account and often come with a variety of design options, from classic to themed. They typically include your name, address, and account information.
Business Checks: If you have a Chase business checking account, you'll need business checks. These often have different formats, like laser checks for accounting software or manual checks, and can be customized with your business logo.
Sub-heading: Choosing Your Ordering Method
Chase Bank offers several convenient ways to order checks. Consider which option suits you best:
Online (Recommended for ease and speed): This is generally the quickest and most straightforward way to reorder checks if you have an existing Chase online banking account.
By Phone: If you prefer to speak to someone directly or have specific questions, ordering by phone is a good option.
In Person at a Branch: For those who prefer face-to-face assistance or need counter checks immediately, visiting a Chase branch is an option.
Through a Third-Party Vendor (with caution): While you can order checks from third-party vendors, it's generally recommended to go through Chase directly or their preferred vendor (often Deluxe) to ensure compatibility and security. Always verify with Chase if you plan to use an external vendor.
Step 2: Gather Your Essential Information
No matter how you choose to order, you'll need a few key pieces of information readily available. Having these handy will make the process much faster.
Your Chase Account Number: This uniquely identifies your checking account. You can find it on your existing checks, your Chase bank statements, or by logging into your online banking.
Your Chase Bank Routing Number: This nine-digit code identifies Chase Bank itself for electronic transactions. It's usually found at the bottom left of your checks. You can also find it on the Chase website or by contacting customer service.
Your Name and Address: Ensure this information is accurate and up-to-date as it will be printed on your checks. If you've moved or had a name change, update your address with Chase before ordering checks.
Starting Check Number (for reorders): If you're reordering, it's helpful to know the number of the last check you used so your new checks can start sequentially. If you don't provide this, the system will usually default to the next logical number.
Step 3: Step-by-Step Guide: Ordering Online (Most Popular Method)
This is typically the most efficient way to order checks.
Sub-heading: Navigating the Chase Website
Log In to Chase Online Banking: Go to chase.com and enter your User ID and Password. If you don't have online banking set up, you'll need to enroll first.
Locate the "Order Checks" Section: Once logged in, navigate to the section related to your checking account. Look for options like "Account Services," "Manage Accounts," or "Order Checks/Deposit Slips." The exact wording might vary slightly based on the Chase website's current design. You might find a direct link under "Customer Center" then "Manage Accounts" and choose "Order checkbooks or deposit slips."
Select Your Account: If you have multiple Chase accounts, ensure you select the correct checking account for which you want to order checks.
Sub-heading: Customizing Your Checks
Choose Your Check Style: Chase, typically through their partner Deluxe, offers a variety of check styles. You can choose between:
Single-page checks: Standard checks without a carbon copy.
Duplicate checks: These come with a carbon copy for your records, which can be useful for tracking transactions.
Select Your Design: This is where you can add a personal touch! Chase offers a range of designs, from simple and classic to scenic, themed, or even checks featuring popular characters. Browse through the available options and pick one that suits your style.
Verify Personal Information: Double-check that your name, address, and contact information are displayed correctly. If you need to make changes, follow the prompts.
Confirm Starting Check Number: For reorders, confirm the starting check number for your new batch. The system usually suggests the next number based on your previous order.
Add Any Optional Features: You might have options to add security features, address labels, or checkbook covers. Consider if these are beneficial additions for your needs.
Sub-heading: Reviewing Your Order and Payment
Review Your Order Summary: Before finalizing, carefully review all the details of your order, including the quantity, design, personal information, and total cost.
Understand the Cost and Fees: The cost of checks can vary depending on the style, quantity, and any added features. Some premium Chase checking accounts (like Chase Sapphire Checking or Chase Private Client Checking) may offer free standard checks. Standard delivery is often included, but expedited shipping will incur additional fees.
Select Payment Method: You'll typically pay for your checks directly from your Chase checking account. Confirm the payment details.
Submit Your Order: Once you're satisfied with everything, click the "Place Order" or "Submit" button. You should receive an order confirmation on screen and via email.
Step 4: Other Ordering Methods
While online ordering is often preferred, here's how to order checks using other methods:
Sub-heading: Ordering by Phone
Call Chase Customer Service: Dial Chase's Personal Banking Customer Service at 1-800-935-9935. For business accounts, there might be a different dedicated number, or the general number can direct you.
Be Prepared with Information: Have your account number, routing number, and personal details ready.
Follow the Prompts: The representative will guide you through the process of selecting check style, design, and confirming your information. They will also inform you of the cost and payment options.
Sub-heading: Ordering In Person at a Chase Branch
Visit Your Nearest Chase Branch: Use the Chase branch locator on their website or app to find a convenient location.
Speak to a Banker: Inform the banker that you'd like to order checks.
Provide Your Details: They will ask for your account information and verify your identity.
Discuss Options: The banker can help you choose check designs and discuss any applicable fees. They may also be able to print a few "counter checks" immediately if you need them urgently, though these are typically generic and not personalized like a full order.
Step 5: Delivery and Tracking
Once your order is placed, the waiting game begins!
Delivery Time: Standard delivery for checks typically takes 7-14 business days. Some sources indicate it can be up to 11 business days or even 3 weeks. If you opted for expedited shipping, your checks will arrive sooner.
Tracking Your Order: If you ordered online, you can usually track the status of your check order by logging into your Chase online banking account and going to the "My Orders" or "Order History" section within the check ordering portal. You might also receive tracking information via email.
What to Do if Checks Don't Arrive: If your checks don't arrive within the expected timeframe, contact Chase customer service. Don't wait too long to inquire!
Step 6: Understanding Potential Costs
While some Chase accounts offer free checks, others may incur a fee.
Fees: The cost of checks varies based on the type of account, style, quantity, and whether you choose expedited shipping or special features. For standard checking accounts, you can expect to pay anywhere from around $0.38 to $0.74 per check when ordered through Chase's vendor (Deluxe).
Free Checks: As mentioned, certain premium Chase accounts, such as Chase Sapphire Checking and Chase Private Client Checking, often include free standard checks as a benefit. Check your specific account agreement or speak with a Chase representative to confirm if you qualify for free checks.
Frequently Asked Questions (FAQs)
Here are 10 common questions about ordering checks with Chase Bank:
How to find my Chase routing number?
Your Chase routing number is a nine-digit code typically located at the bottom left of your checks. You can also find it by logging into your Chase online banking account, checking your bank statements, or by visiting the Chase website's "Help" or "FAQs" section.
How to track my Chase check order?
After ordering checks online, log in to your Chase online banking account, navigate to the "Order Checks" or "Account Services" section, and look for an "Order History" or "My Orders" link, where you can usually find tracking information. You may also receive a shipping confirmation email with tracking details.
How to change the address on my Chase checks?
You can usually update the address that appears on your checks during the online ordering process. However, to permanently change your mailing address with Chase for all communications, you'll need to update it through
How to get free checks from Chase Bank?
Certain premium Chase checking accounts, like Chase Sapphire Checking or Chase Private Client Checking, often include free standard checks as a benefit. Check your specific account agreement or speak with a Chase banker to see if your account qualifies.
How to order counter checks from Chase?
If you need a few checks immediately and don't want to wait for a full order, you can visit any Chase branch and request "counter checks." These are typically generic checks that a banker can print for you on the spot.
How to order business checks for Chase?
For business accounts, you can order checks by signing in to your Chase business online banking account and navigating to the check order page, or by visiting any Chase branch.
How to see images of cleared checks in Chase online banking?
You can view images of checks you've written for up to three years by signing in to your Chase online banking account or using the Chase Mobile® app. Once a check has cleared, you can usually see an image of it by choosing the check icon next to the check number in your transaction history.
How to cancel a Chase check order?
If you need to cancel a check order, it's best to contact Chase customer service immediately (1-800-935-9935) as there might be a limited window to do so, especially if the order has already been sent to the printer.
How to order checks if I'm a new Chase customer?
If you're a new Chase customer and haven't received your initial set of checks, you can usually order them online after your online banking is set up, by calling customer service, or by visiting a branch. For first-time orders, banks sometimes require an in-person or phone verification.
How to save money when ordering checks from Chase?
Besides checking if your account offers free checks, you can save money by opting for standard designs, avoiding expedited shipping, and ordering a larger quantity if you use checks frequently, as the per-check cost often decreases with higher volumes. You might also find deals or promotions directly through Chase or their partnered check vendor.
