How To Redeem Trip Credit American Airlines

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Do you have an American Airlines Trip Credit and wondering how to finally use it to book that dream vacation or even just a quick getaway? You've come to the right place! American Airlines Trip Credits can be a fantastic way to save on future travel, but understanding the redemption process can sometimes feel like navigating a maze. Fear not, because this comprehensive guide will walk you through every step, ensuring a smooth and successful redemption experience.

Let's dive in and unlock the value of your Trip Credit!

Understanding Your American Airlines Trip Credit

Before we get to the "how-to," it's crucial to understand what exactly a Trip Credit is and how it differs from other types of American Airlines travel funds.

How To Redeem Trip Credit American Airlines
How To Redeem Trip Credit American Airlines

What is a Trip Credit?

An American Airlines Trip Credit is a form of electronic credit issued by American Airlines. It's often provided in situations like:

  • Voluntary flight cancellations where you opted for a credit instead of a refund.

  • Remaining value from an exchanged ticket where the new fare was less than the original.

  • Compensation for significant flight delays or other service issues.

Trip Credit vs. Flight Credit vs. Travel Voucher

It's easy to get these confused, as American Airlines uses different terms for various types of credits. Here's a quick breakdown:

  • Trip Credit: This is generally the most flexible type of credit. It's issued as a 13-digit number (often starting with "00115") and can typically be used to book travel for anyone, not just the original passenger. You can often apply multiple Trip Credits to a single reservation.

  • Flight Credit: This is essentially the value of an unused ticket. It's tied to the original 13-digit ticket number (starting with "001") and can only be used by the passenger named on the original ticket. You are usually limited to using one Flight Credit per online booking.

  • Travel Voucher: These are less common and are often paper-based or electronic credits issued for specific compensation scenarios (e.g., involuntary denied boarding). They generally have more flexible usage rules, similar to Trip Credits, and can often be used for anyone.

For the purpose of this guide, we will focus specifically on redeeming an American Airlines Trip Credit.

Step 1: Locate Your Trip Credit Information (Don't Miss This!)

This is the absolute first and most important step. Without your Trip Credit details, you can't redeem it.

Sub-heading: Check Your Email Inbox

Most commonly, American Airlines will send your Trip Credit information via email. * Search your inbox for emails from "American Airlines" with subject lines like "Your Trip Credit" or "Travel Credit Information." * Make sure to check your spam or junk folders if you don't see it in your primary inbox.

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Sub-heading: Access Your AAdvantage Account (If Applicable)

If you're an AAdvantage member and your original booking was linked to your account, you might find your Trip Credit stored digitally. * Visit aa.com and log in to your AAdvantage account. * Navigate to the "Wallet" or "Travel credit" section. Here, you should see any available Trip Credits and Flight Credits.

Sub-heading: The 13-Digit Trip Credit Number

Regardless of where you find it, your Trip Credit will be identified by a 13-digit number that typically begins with "00115." You will also likely have a PIN or a confirmation code associated with it. Keep this information handy, as you'll need it during the booking process.

Step 2: Plan Your New Flight on American Airlines

Now for the exciting part – finding where your Trip Credit can take you!

Sub-heading: Browse Flights on AA.com

  • Go to the official American Airlines website (aa.com).

  • Use the flight search tool to look for your desired itinerary.

    • Enter your departure and arrival cities, dates, and the number of passengers.

    • Remember, Trip Credits are generally very flexible and can be used for both domestic and international flights originating in the U.S.

Sub-heading: Consider Flexibility with Destinations and Dates

If your Trip Credit has an expiration date (most do, typically 12 months from issuance, though AAdvantage members cancelling online after April 2, 2024, get 12 months, and non-members get 6 months), you'll want to ensure your travel is booked before it expires. * Be aware that some Trip Credits might have specific restrictions based on the original booking's origin or destination, especially if it was an international fare. * If you have multiple Trip Credits, you can generally apply up to eight to a single online reservation.

Step 3: Proceed to Payment and Apply Your Trip Credit Online

This is where you'll finally use your credit! The process is fairly straightforward once you reach the payment page.

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Sub-heading: Select Your Desired Flight and Proceed to Checkout

  • Once you've found the perfect flight, select it and continue through the booking process until you reach the "Review and pay" or "Payment" section.

Sub-heading: Locate the "Apply Available Credits" Option

  • On the payment page, look for an option to "Apply available credits" or "Add travel credit." This is usually found near where you'd enter credit card information.

Sub-heading: Enter Your Trip Credit Details

  • Click on the "Trip Credit" option.

  • You will be prompted to enter your 13-digit Trip Credit number and any associated PIN or confirmation code.

  • Carefully enter the details. Double-check for any typos!

Sub-heading: Apply the Credit and Pay Remaining Balance (If Any)

  • Once entered, the value of your Trip Credit will be applied to your new flight booking.

  • If the new ticket price is less than your Trip Credit, American Airlines will typically issue a new Trip Credit for the remaining balance. This new credit will be in the name of the person on the new ticket.

  • If the new ticket price exceeds your Trip Credit, you will need to pay the difference using a credit card or another accepted payment method.

Step 4: Confirm Your Booking

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The final step is to ensure your booking is complete and confirmed.

Sub-heading: Review Your Itinerary and Payment Summary

  • Before finalizing, thoroughly review all the details of your new booking:

    • Flight dates and times

    • Passenger names

    • Departure and arrival airports

    • The payment summary, confirming the Trip Credit was applied correctly.

Sub-heading: Receive Your Confirmation

  • Once you've confirmed and paid any remaining balance, you will receive a new confirmation email from American Airlines with your updated itinerary and ticket information.

  • Keep this email safe for your records!

When to Call American Airlines Reservations

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While the online redemption process is designed to be user-friendly, there are specific situations where calling American Airlines Reservations is highly recommended or even necessary:

  • Using Multiple Trip Credits for a Multi-Passenger Reservation: If you have several Trip Credits and are booking for more than one person on a single reservation, it's often easier to do this over the phone. While aa.com allows up to eight Trip Credits, it typically limits online redemption to single-passenger reservations when using multiple credits.

  • Combining Flight Credits and Trip Credits: You generally cannot combine a Flight Credit and a Trip Credit on the same online booking. Calling an agent might allow for more flexibility.

  • Booking Flights on Oneworld Alliance or Partner Airlines: If you wish to use your Trip Credit for flights marketed by American Airlines but operated by a Oneworld alliance partner or other codeshare partners, you might need to call reservations.

  • Uncertainty About Credit Type or Terms: If you're unsure whether you have a Trip Credit, Flight Credit, or another type of voucher, or if you have specific questions about its terms and conditions, calling customer service can clarify things.

  • Issues During Online Redemption: If you encounter any technical issues or error messages while trying to redeem online, don't hesitate to call.

  • Expiring Credit Concerns: If your Trip Credit is nearing its expiration date and you're having trouble finding suitable flights, a representative might be able to offer guidance or explore limited options.

You can find American Airlines' worldwide phone numbers on their customer service page, but for general reservations and ticket changes, the English line is available 24 hours at 800-433-7300 (within the U.S. and Canada).

Important Considerations for Your American Airlines Trip Credit

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  • Expiration Dates: Always be mindful of the expiration date on your Trip Credit. American Airlines generally does not reissue or extend expired credits. The travel usually needs to begin before the expiration date.

  • Non-Refundable Extras: Trip Credits typically cannot be used for extras like seat selection fees, baggage fees, or upgrades. These will need to be paid separately.

  • Basic Economy Tickets: While you can use Trip Credits for Basic Economy flights, be aware of the strict change and cancellation policies associated with these fares.

  • Name Changes/Transfers: While Trip Credits are generally flexible and can be used for others, if the remaining balance of a Trip Credit is issued from a new booking that was less than the credit's value, that new remaining balance will be in the name of the person on the new ticket.

  • Difference in Fare: If your new flight is more expensive than your Trip Credit, you will pay the difference. If it's less, you'll receive a new Trip Credit for the remaining amount.


Frequently Asked Questions

10 Related FAQ Questions

How to check my American Airlines Trip Credit balance?

You can check your American Airlines Trip Credit balance by logging into your AAdvantage account on aa.com and navigating to the "Wallet" or "Travel credit" section, or by using the "Find your trip" tool on aa.com with your 13-digit Trip Credit number and last name.

How to find my American Airlines Trip Credit number?

Your 13-digit Trip Credit number (usually starting with "00115") is typically found in the email American Airlines sent you when the credit was issued. If you're an AAdvantage member, you can also find it in your "Wallet" section after logging into your account on aa.com.

How to use multiple American Airlines Trip Credits on one booking?

You can apply up to eight Trip Credits to a single reservation when booking online at aa.com, but for multi-passenger bookings using multiple credits, it's often best to call American Airlines Reservations.

How to use American Airlines Trip Credit for someone else?

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American Airlines Trip Credits are generally transferable, meaning the Trip Credit holder can use them to book travel for another person. However, any new Trip Credit issued as a residual balance from such a booking will be in the name of the person on the new ticket.

How to combine American Airlines Flight Credit and Trip Credit?

Generally, you cannot combine a Flight Credit and a Trip Credit on the same online reservation. You may need to call American Airlines Reservations to explore options for using both on separate parts of a multi-passenger booking or in specific scenarios.

How to extend American Airlines Trip Credit expiration?

American Airlines generally does not extend the expiration date of Trip Credits. It's crucial to use your credit before the stated expiration date, as any unused balance will be forfeited.

How to apply American Airlines Trip Credit to a Basic Economy flight?

Yes, you can use your American Airlines Trip Credit to book a Basic Economy flight on aa.com. However, remember that Basic Economy fares have strict limitations on changes and cancellations.

How to use American Airlines Trip Credit for international flights?

American Airlines Trip Credits can be used for both domestic and international flights originating in the U.S. when booked on aa.com. For certain complex international itineraries or those involving partner airlines, calling reservations might be necessary.

How to apply American Airlines Trip Credit for seats or bags?

American Airlines Trip Credits can only be used for the airfare portion of a booking. They cannot be applied to ancillary services such as seat selection fees, checked baggage fees, or upgrades. These must be paid separately.

How to get help if my American Airlines Trip Credit isn't working online?

If you encounter any issues redeeming your American Airlines Trip Credit online, the best course of action is to contact American Airlines Reservations directly. Their customer service agents can assist you in applying the credit to your booking. The general reservations number is 800-433-7300 (within the U.S.).

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