How To Find Out If Turbotax Received Refund

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Tax season can be a mix of excitement and anxiety. On one hand, you've done your civic duty, and on the other, you're eagerly anticipating that refund! If you've used TurboTax to file your taxes, you're in good hands, but the question remains: how do you know if TurboTax received your refund and, more importantly, when will it hit your account? Don't worry, you're not alone in this. Many taxpayers wonder about the refund timeline and how to track its progress. This comprehensive guide will walk you through every step, ensuring you stay informed from the moment you file to the glorious day your refund arrives.

Let's dive in and demystify the process of tracking your tax refund when you've filed with TurboTax!

Step 1: Confirming Your E-file Status in TurboTax - Did it even leave the building?

First things first, before you can track your refund with the IRS, you need to confirm that your tax return was successfully filed and accepted by the IRS (or your state, if applicable). Think of it like sending a letter – you want to make sure it actually reached the post office before you start tracking its journey!

Sub-heading: Accessing Your TurboTax Account

  1. Sign In to TurboTax: Head over to the official TurboTax website (turbotax.intuit.com) and sign in to your account. Use the same credentials you used to prepare and file your taxes. If you used the desktop version, open the software.

  2. Locate Your Tax Home or My Returns: Once logged in, look for a section typically labeled "Tax Home," "Your Tax Returns & Documents," or similar. This is where you'll find an overview of your filed returns.

  3. Check E-file Status: On this screen, you should see the e-file status for your federal and state returns.

    • Pending: This means your e-filed return has been sent but not yet processed by the IRS or state. It usually takes 24-48 hours for the IRS to accept or reject e-filed federal returns. State returns can sometimes take a bit longer.

    • Accepted: This is the status you want to see! "Accepted" means the IRS (or your state tax agency) has successfully received your tax return. This is crucial because your refund processing officially begins only after your return is accepted.

    • Rejected: If your return is rejected, don't panic. This usually means there's a minor error (like an incorrect Social Security number or date of birth) that needs to be corrected. TurboTax will provide a reason for the rejection, and you'll need to make the necessary changes and re-file. Until it's accepted, the refund process cannot begin.

Sub-heading: Understanding the Difference Between E-file Status and Refund Status

It's important to note that "Accepted" by TurboTax (meaning they've successfully transmitted it to the IRS) and "Accepted" by the IRS are essentially the same thing in this context, but it's not the same as your refund being "Approved" or "Sent." Think of it as a two-stage process:

  1. E-file Status (TurboTax & IRS): Confirms your return was received and validated for basic information.

  2. Refund Status (IRS & State): Tracks the actual processing of your refund – from approval to issuance.

Once your return shows as "Accepted" in TurboTax, you're ready to move on to the next, more important step: tracking your actual refund.

Step 2: Tracking Your Federal Tax Refund with the IRS - The Official Word

TurboTax is great for filing, but when it comes to the actual refund status, the ultimate authority is the IRS. They have a dedicated tool for this, and it's your best friend in this waiting game.

Sub-heading: Using the IRS "Where's My Refund?" Tool

  1. Navigate to the IRS Website: Open your web browser and go to the official IRS "Where's My Refund?" tool: irs.gov/wheres-my-refund.

  2. Gather Your Information: To use the tool, you'll need three pieces of information:

    • Your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN).

    • Your Filing Status (e.g., Single, Married Filing Jointly, Head of Household).

    • The exact whole dollar amount of your expected refund. You can find this amount in your TurboTax account on the "Tax Home" screen or your finalized tax return. Do not include cents.

  3. Enter Your Details and Submit: Carefully enter the required information into the fields and click "Submit."

  4. Interpret the Status Updates: The "Where's My Refund?" tool will display one of three statuses:

    • Return Received: This means the IRS has your return and is processing it. This is the first step after "Accepted."

    • Refund Approved: Excellent news! Your refund has been approved, and the IRS is preparing to issue it by the date shown. The IRS aims to issue most refunds within 21 days of e-file acceptance.

    • Refund Sent: This indicates that your refund has been sent to your bank (for direct deposit) or mailed to you as a check. For direct deposits, it can take 1-5 business days for the funds to appear in your account. For mailed checks, it can take several weeks.

Sub-heading: Important Notes on the IRS Tool

  • Update Frequency: The "Where's My Refund?" tool is updated once a day, usually overnight. There's no need to check multiple times a day.

  • Timing for Updates:

    • For e-filed returns, you can usually check your status within 24 hours of the IRS acknowledging receipt.

    • For paper-filed returns, you'll need to wait four weeks before checking.

  • Calling the IRS: The IRS typically advises against calling them about your refund status unless the "Where's My Refund?" tool specifically tells you to do so, or if it's been more than 21 days since your e-filed return was accepted (or 6 weeks for paper returns). The information available to IRS phone representatives is generally the same as what you see online.

Step 3: Tracking Your State Tax Refund - Don't Forget the States!

While the federal refund is often the largest, many people also receive state tax refunds. Each state has its own system for tracking refunds, and you won't find this information on the IRS "Where's My Refund?" tool.

Sub-heading: Locating Your State's Refund Tracker

  1. Return to TurboTax (for guidance): Sign back into your TurboTax account.

  2. Search for State Refund Information: In the TurboTax search bar, type "state refund" or "track state refund." TurboTax often provides links or instructions to your specific state's tax website.

  3. Visit Your State's Department of Revenue Website: Go directly to your state's Department of Revenue, Department of Taxation, or Comptroller's website. Look for a section like "Where's My Refund?", "Check Refund Status," or "Individual Income Tax."

  4. Provide Required Information: Similar to the IRS tool, you'll typically need:

    • Your Social Security Number (SSN).

    • Your Filing Status.

    • The exact whole dollar amount of your expected state refund.

  5. Understand State-Specific Timelines: State refund processing times can vary significantly. Some states are very quick, while others may take several weeks or even months. The state's refund tracker will provide the most accurate information.

Step 4: What if Your Refund is Delayed or Not What You Expected? - Troubleshooting Common Issues

Sometimes, things don't go as smoothly as planned. If your refund is taking longer than expected or the amount is different, there are a few common reasons.

Sub-heading: Common Causes for Refund Delays

  • Errors on Your Return: Even small errors or incomplete information can trigger a manual review and delay your refund.

  • Identity Theft or Fraud: If the IRS suspects identity theft or fraud, your refund will be held while they investigate. They will typically contact you by mail if this is the case.

  • Amended Returns: If you filed an amended return (Form 1040-X), it can take significantly longer to process – often 16 weeks or more.

  • Claiming Certain Credits: Refunds for returns claiming the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) are often held by the IRS until mid-February to help prevent fraud.

  • Offset for Debts: If you owe past-due federal or state taxes, child support, or other federal debts, your refund may be offset (reduced) to cover these amounts. You will receive a letter from the Bureau of the Fiscal Service (BFS) explaining the offset.

  • Paper-Filed Returns: Paper returns always take much longer to process than e-filed returns.

Sub-heading: When to Contact the IRS or State Tax Agency

  • IRS:

    • If the "Where's My Refund?" tool instructs you to contact them.

    • If it has been more than 21 days since your e-filed return was accepted, and you haven't received your refund.

    • If it has been more than 6 weeks since you mailed a paper return.

    • IRS Refund Hotline: 1-800-829-1954

  • State Tax Agency: Refer to your state's Department of Revenue website for their specific contact information and guidelines for inquiring about delayed refunds.

Step 5: Receiving Your Refund - The Grand Finale!

Once your refund status changes to "Refund Sent," it's just a matter of days or weeks until you have your money.

Sub-heading: Direct Deposit vs. Paper Check

  • Direct Deposit: This is by far the fastest and most secure way to receive your refund. Once the IRS sends it, it usually appears in your bank account within 1-5 business days, depending on your bank's processing times.

  • Paper Check: If you opted for a paper check, it will be mailed to the address on your tax return. This can take several weeks after the "Refund Sent" status. Ensure your mailing address is current with the IRS.

Sub-heading: What if it's Not in Your Account?

If the IRS "Where's My Refund?" tool says your refund was sent via direct deposit, but it's not in your bank account after 5 business days, first double-check your bank statements and contact your bank. Sometimes banks hold deposits for a day or two. If your bank confirms no deposit, then you might need to contact the IRS to investigate further.


By following these steps, you can effectively track your federal and state tax refunds after filing with TurboTax. Remember, patience is key, but staying informed through the official channels will give you peace of mind.

10 Related FAQ Questions

How to check my e-file status in TurboTax?

To check your e-file status, sign in to your TurboTax account and look for your "Tax Home" or "Your Tax Returns & Documents" section. Your federal and state e-file status (Pending, Accepted, or Rejected) will be displayed there.

How to use the IRS "Where's My Refund?" tool?

Go to irs.gov/wheres-my-refund, enter your Social Security Number (SSN) or ITIN, your filing status, and the exact whole dollar amount of your refund from your tax return, then click "Submit."

How to track my state tax refund after filing with TurboTax?

Sign in to TurboTax and search for "state refund" to find a link to your specific state's Department of Revenue website. You'll then use their dedicated "Where's My Refund?" tool, providing your SSN, filing status, and refund amount.

How to know if my TurboTax return was accepted by the IRS?

Your TurboTax account will update your e-file status to "Accepted" once the IRS has successfully received and initially processed your return. The IRS "Where's My Refund?" tool will also show "Return Received."

How to get my refund faster after filing with TurboTax?

The fastest way to get your refund is to e-file your tax return and choose direct deposit. The IRS typically processes e-filed returns with direct deposit within 21 days.

How to find my exact refund amount for tracking purposes?

You can find your exact refund amount by signing into your TurboTax account and viewing your "Tax Home" screen or by looking at the finalized copy of your tax return. Remember to use the whole dollar amount for tracking.

How to contact the IRS about a delayed refund?

Only contact the IRS if the "Where's My Refund?" tool advises you to, or if it's been more than 21 days since your e-filed return was accepted (or 6 weeks for a paper return). The IRS refund hotline is 1-800-829-1954.

How to understand the different statuses on "Where's My Refund?"?

"Return Received" means the IRS has your return. "Refund Approved" means your refund has been processed and is ready to be sent. "Refund Sent" means the money has been dispatched to your bank or mailed as a check.

How to deal with a rejected tax return in TurboTax?

If your return is rejected, TurboTax will explain the reason. You'll need to correct the identified error (often a simple fix like an incorrect SSN or date of birth) within TurboTax and then re-file your return.

How to check if my refund was offset for a debt?

If your refund was offset, you will receive a letter from the Bureau of the Fiscal Service (BFS) explaining the reduction and which agency received the funds. The IRS "Where's My Refund?" tool may also indicate an offset.

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