Do you want to surprise a loved one with the gift of choice, or perhaps treat yourself to an easy way to shop for groceries and more? Buying a Kroger gift card online is a convenient and efficient way to do just that! Whether you're looking for an eGift card for instant delivery or a physical card to mail, this comprehensive guide will walk you through every step. Let's get started, shall we?
How to Buy a Kroger Gift Card Online: A Step-by-Step Guide
Step 1: Embark on Your Gift Card Journey – Head to the Kroger Gift Card Mall
The very first step on your quest for the perfect Kroger gift card is to navigate to the official Kroger Gift Card Mall website. Open your preferred web browser and type in giftcards.kroger.com. This is your gateway to a vast selection of gift cards, including Kroger's own brand.
Pro Tip: Consider bookmarking this page for future easy access!
Step 2: Choose Your Kroger Gift Card Type and Denomination
Once you're on the Kroger Gift Card Mall, you'll be presented with a variety of gift card options. For a Kroger-specific gift card, you'll want to look for the "Kroger Co. Family of Companies" gift cards.
2.1 Selecting Your Delivery Method: eGift Card vs. Physical Card
Kroger offers two primary delivery methods for their gift cards:
eGift Card: Perfect for last-minute gifts or if you want instant delivery. The eGift card is sent directly to the recipient's email inbox within minutes or a few hours (though sometimes it can take up to 2-4 business hours, or even longer for certain Visa/Mastercard eGift cards). You can even schedule it for a future delivery date.
Physical Gift Card: Ideal for a tangible present. A physical card will be mailed to the recipient's address. Delivery times for physical cards can range from 2-4 business days to 5-10 business days, depending on your chosen shipping option and any additional review processes.
2.2 Picking Your Value: Denominations and Personalization
Kroger gift cards typically allow you to load amounts between $10 and $250. Some Visa and Mastercard eGift cards may have different ranges.
Select the desired denomination. You'll see pre-set amounts, or you might have the option to enter a custom amount within the allowed range.
Personalize your gift! Most online gift card purchases allow you to add a personalized message. This is a fantastic way to add a special touch to your gift. You might also be able to select an image to go along with the email if you're sending an eGift card.
Step 3: Account or Guest Checkout – Your Path to Purchase
Before you proceed to payment, you'll typically be given two options:
Log In / Sign Up: If you already have a Kroger.com account, you can log in. This is highly recommended as it allows you to track your order history and, most importantly, earn Fuel Points on your gift card purchase!
Check Out as a Guest: If you prefer not to create an account or don't have one, you can proceed as a guest. However, keep in mind that guest users typically do not earn fuel points.
3.1 The Benefits of Logging In
When you log in with your Kroger account, you authorize Blackhawk Network (Kroger's gift card partner) to access your profile information and loyalty details. This seamlessly links your purchase to your Shopper's Card, ensuring you get those valuable Fuel Points.
Step 4: Providing Recipient and Shipping/Email Details
This is a crucial step where you dictate who receives the gift card and how they receive it.
4.1 For eGift Cards: Recipient's Email Information
You'll need to enter the recipient's accurate email address. Double-check for typos!
You can also enter your own email address if you want to receive the eGift card link and then forward it to the recipient yourself. This gives you more control over the timing of delivery.
4.2 For Physical Gift Cards: Shipping Address
Provide the complete and accurate shipping address for the recipient.
Select your preferred delivery speed (e.g., standard, expedited). Be aware that faster delivery options will likely incur additional shipping charges.
Step 5: Secure Payment and Order Review
This is where you finalize your purchase.
5.1 Payment Options
Kroger's online gift card portal generally accepts major credit and debit cards, including:
Visa
Mastercard
Discover
American Express
Debit or check cards not associated with these major networks are typically not accepted.
5.2 Review Your Order Carefully
Before hitting that "Place Order" button, take a moment to thoroughly review all the details of your order:
Gift Card Type and Denomination: Is it the correct type (eGift or physical) and value?
Recipient Information: Are the email address or shipping address correct?
Personalized Message: Is your message exactly as you intended?
Total Cost: Does the total, including any shipping fees, look right?
Step 6: Confirmation and Delivery
Once your order is placed, you'll receive confirmation.
6.1 Order Confirmation
You'll typically receive an order confirmation email shortly after your purchase. This email will contain your order number and details. Keep this email for your records!
6.2 Gift Card Delivery
eGift Cards: As mentioned, eGift cards are usually delivered within minutes, but can take a few hours. The recipient will receive an email with a link to access their eGift card, which they can then print or use digitally. You will also receive a confirmation email when the eGift card has been sent.
Physical Gift Cards: You'll receive updates on the shipping status, and the card will be delivered to the provided address according to your chosen shipping method.
Step 7: Activation (if applicable) and Enjoy!
Most Kroger Co. Family of Companies gift cards purchased online are pre-activated upon payment processing. However, if you add gift cards to a Kroger Pickup order, they will have a $0 balance at pickup and will require activation online at Kroger.com/giftcardactivation. Always check the specific terms for the card you purchase.
Once received and activated (if necessary), the gift card is ready to be used at any Kroger Family of Companies store for groceries, fuel, and a wide range of other products!
10 Related FAQ Questions
How to check the balance of a Kroger gift card?
You can check your Kroger gift card balance online at
How to use a Kroger eGift card in-store?
To use a Kroger eGift card in-store, simply show the digital eGift card (on your phone or a printout) to the cashier and allow them to scan it. If there are scanning issues, they can manually enter the gift card digits.
How to redeem a Kroger gift card for fuel?
To redeem a Kroger gift card for fuel, you'll need to prepay at the fuel kiosk inside the gas station. eGift cards cannot be redeemed directly at the fuel pump reader.
How to troubleshoot a failed online Kroger gift card purchase?
If your online purchase fails, ensure all information (especially payment details) is accurate. Check for error messages, try disabling pop-up blockers, or contact Kroger Gift Card Mall customer service at 1-844-217-4797 for assistance.
How to ensure my Kroger gift card purchase earns Fuel Points?
To ensure you earn Fuel Points, you must log in to your Kroger.com account before purchasing the gift card. Guest checkout does not typically qualify for fuel points.
How to cancel a Kroger gift card order online?
If your order has not yet shipped (for physical cards) or been delivered (for eGift cards), you may be able to cancel it. Contact Kroger Gift Card Mall customer service at 1-844-217-4797 as soon as possible to inquire about cancellation.
How to send a Kroger eGift card to someone else?
When purchasing an eGift card, you'll be prompted to enter the recipient's email address. The eGift card will be sent directly to their inbox, often with an option to include a personalized message.
How to resolve issues with a delayed Kroger eGift card delivery?
Most eGift cards are delivered within minutes, but can take up to 2-4 business hours. If it's been longer, check your spam/junk folder. You can also log into your Kroger Gift Card Mall account, go to "My Orders," and use the "resend email" link, or contact customer service for assistance.
How to get help if a physical Kroger gift card doesn't arrive?
If your physical Kroger gift card doesn't arrive within the expected delivery timeframe, first check your order status online. If further assistance is needed, contact Kroger Gift Card Mall customer service with your order number.
How to use Kroger gift cards for pickup and delivery orders?
Yes, Kroger gift cards can be used for payment on Kroger Pickup and Kroger Delivery services. Simply apply the gift card at checkout when placing your online order.