Want to add something to your Kroger pickup order but already checked out? Don't worry, it's a common scenario, and thankfully, Kroger offers a window of opportunity for you to make those last-minute additions! This comprehensive guide will walk you through the process, ensuring you get everything you need for your pantry. Let's dive in!
The Art of the Agile Grocery Order: Adding to Your Kroger Pickup
We've all been there. You've meticulously crafted your Kroger pickup order, hit "submit," and then BAM! You remember you're completely out of milk, or that special ingredient for tonight's dinner. Panic not! Kroger understands that life happens, and they've made it relatively easy to modify your pickup order before their dedicated shoppers start hand-picking your items. The key is understanding the cut-off time, which can vary.
Step 1: Discovering Your Order's "Modification Window" – Are You Still In Time?
Before you do anything else, the most crucial step is to determine if your order is still eligible for modification. Kroger typically allows changes up until they begin the picking process. This window is often several hours before your scheduled pickup time, or even up to the night before.
How to Check Your Order Status:
Via the Kroger App: Open the Kroger app on your smartphone or tablet. Log in to your digital account. Navigate to the "My Purchases" or "Recent Orders" section. You should see your current pickup order listed. Look for an option to "Modify Order" or "Edit Order." If this option is visible and clickable, you're likely in the clear!
Via the Kroger Website: Go to Kroger.com and log in to your account. Click on "My Account" and then "My Purchases" or "Order History." Locate your active pickup order. Similar to the app, if a "Modify" or "Edit" button is present, you're good to go.
What if I Can't Modify It Online? If the "Modify Order" option is not available, it likely means their team has already started preparing your order. In this case, you cannot directly add items online. Don't despair entirely, but your options become more limited (see "What if the Modification Window Has Closed?" below).
Step 2: Navigating the Modification Process – Adding Those Forgotten Gems
Assuming you've confirmed your order is still modifiable, here's how to add those forgotten items:
QuickTip: Skim slowly, read deeply.
Sub-heading: Re-entering the Shopping Experience
Once you click "Modify Order" (or "Edit Order"), the Kroger system will typically take you back to a shopping interface that looks very similar to when you first placed your order. Your existing items will still be in your cart. This is your chance to add more!
Sub-heading: Searching for Your Desired Items
Use the search bar at the top of the page or browse through departments, just as you would for a new order. Type in the item you need (e.g., "whole milk," "garlic," "toothpaste").
Tip: If you frequently buy an item, check your "Shopping List" or "Previously Purchased" sections within your account – it makes adding staples super fast!
Sub-heading: Adding to Your Cart (Again!)
Once you find the item, click the "Add to Cart" button. You can adjust the quantity using the "+" and "-" buttons.
Important: As you add items, keep an eye on your estimated total. Any changes to your order, including adding items, may result in a re-pricing of your order based on current sales, coupons, or rewards.
Step 3: Reviewing and Re-Submitting Your Modified Order – The Final Check
You've added everything you need. Now it's time for the critical review and re-submission:
Sub-heading: A Thorough Cart Review
Go to your shopping cart. Take a moment to carefully review ALL items – the original ones and the newly added ones. Double-check quantities and ensure you haven't accidentally duplicated anything.
Substitution Preferences: While reviewing, you'll also have the opportunity to confirm or adjust your substitution preferences for any items. If an item is out of stock, Kroger can substitute it with a similar product. You can choose to "Allow Substitutions" or "Do Not Substitute." This is particularly helpful for essential items or those with specific dietary needs.
Sub-heading: Confirming Your Pickup Slot and Payment
Proceed to checkout. The system will likely confirm your chosen pickup date and time slot. Make sure it's still the one you intended.
Your payment information will usually be saved, but it's a good idea to confirm it. Remember, Kroger typically places a hold on your account for an estimated total, and the final charge will reflect any changes due to added items, substitutions, or final weights for produce/meat.
Sub-heading: The All-Important "Place Order" or "Update Order" Button
Once you're completely satisfied, click the "Place Order" or "Update Order" button. This action saves your modifications and sends the updated list to the Kroger team.
Confirmation is Key: You should receive a new confirmation email or notification with your updated order summary. Keep this for your records!
Step 4: What if the Modification Window Has Closed? – Alternative Approaches
Sometimes, despite our best efforts, we miss the online modification window. Here are your options:
Sub-heading: Option A: Call the Store Directly
This is your best bet. Find the phone number for the specific Kroger store where you placed your pickup order. Call them as soon as you realize you need to add an item.
Be Prepared: Have your order number and the exact items you wish to add ready. Politely explain your situation. While they are not obligated to accommodate additions after the picking process has begun, sometimes they can make exceptions, especially if it's a small, easy-to-grab item and they haven't finished your order yet.
Be Realistic: Understand that if they've already bagged your order, or it's very close to your pickup time, they may not be able to add anything. They are working on a tight schedule!
Sub-heading: Option B: Place a Separate, Small Pickup Order
If the items are crucial and the store cannot add them to your existing order, you might consider placing a second, small pickup order for just those few forgotten items.
Considerations:
This means you'll have two separate orders and potentially two separate pickup times/fees (if your order is under the free pickup threshold, typically $35).
Try to schedule the second pickup for the same day and close to your original pickup time to minimize multiple trips. When you arrive, you can mention you have two orders.
Sub-heading: Option C: In-Store Purchase (Last Resort)
If all else fails, and the items are absolutely essential, you can always go into the store when you pick up your order and grab those few items yourself. It defeats the purpose of pickup slightly, but ensures you get what you need.
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| How To Add To Kroger Pickup Order |
Related FAQ Questions
Here are 10 frequently asked questions about modifying Kroger pickup orders:
QuickTip: Save your favorite part of this post.
How to know if my Kroger pickup order can still be modified?
You can check by logging into your Kroger digital account (app or website), going to "My Purchases" or "Recent Orders," and looking for a "Modify Order" or "Edit Order" button next to your active pickup order. If it's there and clickable, you're good to go.
How to find the cut-off time for modifying my Kroger pickup order?
Kroger generally allows modifications until their associates begin picking your order. While there isn't always a specific time displayed, this is usually several hours before your scheduled pickup, or sometimes up to the night before for early morning pickups. Checking for the "Modify Order" button is the most reliable way.
How to add an item to my Kroger pickup order after I've submitted it?
If within the modification window, log into your Kroger account, go to "My Purchases," click "Modify Order" on your active pickup order, search for the items you want to add, add them to your cart, review your updated cart, and then re-submit the order.
QuickTip: Pause to connect ideas in your mind.
How to remove an item from my Kroger pickup order after submission?
Similar to adding, if within the modification window, you can click "Modify Order" on your active pickup order, go to your cart, and use the "-" button or remove option next to the item you wish to delete, then re-submit your order.
How to change the quantity of an item in my Kroger pickup order?
Access your order through the "Modify Order" option, navigate to your cart, and use the "+" or "-" buttons next to the item to adjust its quantity, then re-submit your updated order.
How to contact Kroger if I miss the modification window?
Call the specific Kroger store where your pickup order is scheduled. Have your order number ready and politely explain your request. While not guaranteed, they may be able to assist if your order hasn't been fully picked yet.
QuickTip: Don’t just scroll — process what you see.
How to pay for extra items added to my Kroger pickup order?
When you re-submit your modified order, Kroger's system will automatically update the estimated total and adjust the hold on your payment method. The final charge at pickup will reflect the updated order total.
How to deal with substitutions when adding items to my Kroger pickup order?
During the modification process, when you review your cart, you can set your substitution preferences for new or existing items. You can choose to "Allow Substitutions" or "Do Not Substitute" for each item.
How to know if my modified Kroger pickup order was successfully updated?
After re-submitting your order, you should receive a new confirmation email or notification from Kroger with the updated order summary. Always check for this confirmation to ensure your changes were saved.
How to avoid forgetting items when placing my Kroger pickup order?
Create a running shopping list throughout the week on your phone or a notepad. Use Kroger's "Shopping List" feature in their app or website, and add items as you think of them. Regularly review your past orders for frequently purchased staples.
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