Unlock Savings: Your Comprehensive Guide to Ordering a New Kroger Plus Card!
Hey there, savvy shopper! Ever find yourself at the checkout, watching those amazing Kroger Plus Card discounts flash by, and realizing you've misplaced your card or just never got around to getting one? Don't fret! You're about to embark on a simple journey to unlock a world of savings, fuel points, and personalized offers. Getting a new Kroger Plus Card is easier than you think, and this detailed guide will walk you through every step.
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| How To Order New Kroger Plus Card |
Step 1: Deciding Your Path – Online, In-Store, or Over the Phone?
Before we dive in, let's figure out the best way for you to get your new Kroger Plus Card. Kroger offers a few convenient options, so consider which one fits your lifestyle best. Are you a digital guru who prefers clicking a few buttons, or do you enjoy a quick chat with a friendly face at customer service?
Online Registration: This is often the quickest way to get an "Alternate ID" (usually your phone number) that functions just like a physical card. You can then link a physical card to this account later if you wish.
In-Store at the Customer Service Desk: Prefer a physical card in hand right away? Head to your nearest Kroger store, and their customer service team can issue you a new card on the spot.
Via Phone Call: If you're a fan of direct communication, a quick call to Kroger's customer service can also set you up with a new card or help retrieve your existing information.
No matter which path you choose, the goal is the same: to get you saving!
Step 2: The Digital Advantage – Ordering Your Kroger Plus Card Online
If you're comfortable with computers or your smartphone, signing up for a Kroger Plus Card online is incredibly convenient. This process will typically create a "digital account" with an Alternate ID (often your phone number) that you can use immediately.
Sub-heading: 2.1 Navigating to the Kroger Website
Open your web browser and go to the official Kroger website:
www.kroger.com Look for options like "Sign In" or "Create an Account." If you're a new user, you'll want to click on "Create an Account."
Sub-heading: 2.2 Creating Your Digital Account
Click "Create an Account." You'll be prompted to provide some basic information.
Enter your Email Address: This will be your primary login for your digital account.
Create a Password: Choose a strong, secure password that you'll remember.
Add Your Plus Card (or create a virtual one):
If you already have an old card or know your Plus Card number: You can often link it here by selecting "Use Card Number" and entering the digits.
If you don't have a physical card or number: This is where you can create a virtual card number, also known as an Alternate ID. Many customers choose their mobile phone number for this, as it's easy to remember and use at checkout. Ensure it's a 10-digit number.
Select Your Preferred Kroger Store Location: This helps personalize your deals and show you the correct weekly ad.
Review and Agree to Terms and Conditions: Make sure to read these before proceeding.
Click "Create Account" or "Register."
QuickTip: Look for patterns as you read.
Sub-heading: 2.3 Confirming Your Account and Using Your Alternate ID
Check Your Email: Kroger will usually send a confirmation email. You must click the link in this email to complete your account activation.
Log In to Your New Digital Account: Once confirmed, log in to your account on the Kroger website or the Kroger mobile app.
Start Saving! Your Alternate ID (the phone number you provided) is now active! You can simply enter this phone number at the self-checkout or give it to the cashier to access your member-only prices, clip digital coupons, and earn fuel points.
Optional: Getting a Physical Card Linked: If you still desire a physical card, once your digital account is set up with an Alternate ID, you can visit the customer service desk at any Kroger store. They can link a new physical card to your existing digital account and Alternate ID. This ensures you won't lose any accumulated points or rewards.
Step 3: The Personal Touch – Ordering Your Kroger Plus Card In-Store
For those who prefer a more direct approach, getting a new Kroger Plus Card at the customer service desk is a straightforward and immediate option.
Sub-heading: 3.1 Visiting Your Local Kroger Store
Locate the Customer Service Desk: Upon entering any Kroger store, look for the customer service desk. It's usually near the front entrance or checkout lanes.
Speak to a Customer Service Representative: Inform them that you would like to get a new Kroger Plus Card.
Provide Necessary Information: They will ask for your name, address, phone number, and email address to set up your account. If you've had a Kroger account before but lost your card, they might be able to look up your existing information using your phone number or other details to link a new card to your old account, preserving your history and rewards.
Receive Your New Card: The representative will typically issue you a physical Kroger Plus Card on the spot. It's that simple!
Sub-heading: 3.2 Activating and Linking (if applicable)
If this is your very first card: Your card should be active immediately for in-store purchases. You might want to create a digital account online later using the card number to access digital coupons and manage your account.
If you're replacing a lost card: The customer service representative will usually link the new card to your existing account, ensuring your fuel points and digital coupons are transferred. Double-check with them to confirm this.
Step 4: The Direct Line – Ordering Your Kroger Plus Card Over the Phone
If you can't make it to a store or prefer to handle things verbally, calling Kroger's customer service is another viable option.
Sub-heading: 4.1 Making the Call
Dial Kroger Customer Service: The general customer service number for Kroger is usually 1-800-576-4377.
Navigate the Menu: Listen carefully to the automated menu options. You'll likely need to select an option related to "Plus Card," "rewards," or "customer service." Option 4 has often been cited for Plus Card assistance.
Speak to a Representative: Explain that you need a new Kroger Plus Card or are looking to replace a lost one.
Provide Your Details: Be prepared to provide your personal information (name, address, phone number, email) to the representative. They may be able to look up your existing account or create a new one for you.
Confirm Information and Next Steps: The representative will guide you through the process. They might be able to activate an Alternate ID for immediate use, or they might mail you a physical card. Be sure to clarify how you will receive your new card and when it will be active.
Tip: Focus on clarity, not speed.
Step 5: Maximizing Your Savings – Using Your New Kroger Plus Card
Now that you have your new Kroger Plus Card (or Alternate ID), it's time to put it to work and start enjoying the benefits!
Sub-heading: 5.1 Shopping In-Store
At the Checkout: When you're ready to pay, simply swipe your physical Kroger Plus Card or enter your 10-digit Alternate ID (usually your phone number) on the keypad or tell it to the cashier. This will automatically apply any relevant discounts and add to your fuel points.
Digital Coupons: Before you shop, make it a habit to clip digital coupons on the Kroger website or mobile app. These coupons are linked directly to your Plus Card/Alternate ID and will automatically apply when you scan your card or enter your phone number at checkout.
Sub-heading: 5.2 Shopping Online (Pickup & Delivery)
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Link Your Card to Your Online Account: If you obtained a physical card first, make sure to link its number to your Kroger.com digital account. This ensures seamless savings whether you shop in-store or online.
Automatic Savings: When you place an online order for pickup or delivery through Kroger's website or app, your Kroger Plus Card benefits (including clipped digital coupons and fuel points) will automatically be applied as long as you're logged into your account.
Step 6: Keeping Track – Managing Your Kroger Plus Card Account
To make the most of your Kroger Plus Card, it's wise to regularly manage your account.
Sub-heading: 6.1 Online Account Management
Visit Kroger.com: Log in to your digital account at
www.kroger.com Explore "My Account": Here you can:
View your Fuel Points balance.
Manage your digital coupons.
Update your personal information (address, phone number, email).
Check your shopping history.
Link or update your Plus Card number if needed.
Enroll in programs like Community Rewards to support local non-profits with your purchases.
Sub-heading: 6.2 Using the Kroger Mobile App
Download the App: Get the official Kroger app from your smartphone's app store (iOS or Android).
Log In: Use your Kroger.com digital account credentials to log in.
App Features: The app provides quick access to your digital coupons, weekly ads, shopping lists, and even a barcode for your Plus Card that can be scanned at checkout.
QuickTip: Skim fast, then return for detail.
Frequently Asked Questions (FAQs)
How to get a Kroger Plus Card if I don't have an email address?
While an email address is highly recommended for online account creation and digital coupons, you can still obtain a physical Kroger Plus Card by visiting the customer service desk at any Kroger store. They can set you up with a card using just your name, phone number, and address.
How to replace a lost Kroger Plus Card and keep my points?
You can replace a lost card in two main ways:
In-Store: Visit the customer service desk at any Kroger store. Provide them with your phone number or previous card details, and they can usually look up your old account and link a new physical card to it, transferring all your points and history.
Online/Phone: If you have an online account linked to your old card, you can often update the card number within your "My Account" settings on Kroger.com, or call customer service (1-800-576-4377) to have them link a new card number to your existing profile.
How to find my Kroger Plus Card number if I only use my phone number?
If you've been using your phone number as your Alternate ID, you can find your actual Kroger Plus Card number by:
Logging into your Kroger.com digital account: Your card number should be listed under your "My Account" or "Plus Card" section.
Calling Kroger Customer Service: They can retrieve it for you over the phone.
Visiting a Customer Service Desk: They can look it up in-store.
How to add my new physical Kroger Plus Card to my existing digital account?
Log in to your Kroger.com digital account. Navigate to "My Account" and look for a section related to your Plus Card or rewards. There should be an option to "Edit" or "Link Plus Card" where you can enter the new physical card number to associate it with your online profile.
Tip: Revisit this page tomorrow to reinforce memory.
How to earn fuel points with my Kroger Plus Card?
You earn 1 fuel point for every $1 spent on groceries and general merchandise at Kroger stores. You can also earn bonus points on certain gift card purchases. Redeem your fuel points at Kroger Fuel Centers or participating Shell stations for discounts on gas (e.g., 100 points for $0.10 off per gallon, up to $1 off per gallon).
How to use digital coupons with my new Kroger Plus Card?
Once you have a Kroger.com digital account linked to your Plus Card (or Alternate ID), simply log in to Kroger.com or the Kroger app. Browse the digital coupons and click "Clip" on the ones you want. They will automatically be applied when you scan your Plus Card or enter your Alternate ID at checkout.
How to check my Kroger Plus Card balance or rewards?
You can check your fuel points balance and other rewards by:
Logging into your Kroger.com digital account and going to "My Account."
Using the Kroger mobile app.
Looking at the bottom of your grocery receipts.
Calling Kroger Customer Service.
How to update my personal information associated with my Kroger Plus Card?
You can easily update your personal details (like address or phone number) by logging into your digital account on Kroger.com and navigating to the "My Account" section, then "Profile" or "Personal Information." You can also request updates at the in-store customer service desk or by calling customer service.
How to link my Kroger Plus Card to Community Rewards?
Sign in to your digital account.
Under "Community Rewards," click "Enroll Now" or "Edit."
Search for your chosen non-profit organization by name or NPO number.
Select the organization and click "Save." Your purchases will now contribute to that organization. Note: You often need to re-enroll annually.
How to get a Kroger Plus Card for a family member?
Family members can use the same Kroger Plus Card or Alternate ID if they shop at the same household. Alternatively, each family member can create their own digital account and get their own Alternate ID, then link them to the same household to share rewards and discounts. If they want a separate physical card linked to the same account, they can usually request this at the customer service desk.
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