Have you just gotten your new Kroger Plus Card and are wondering how to unlock all those amazing savings? You're in the right place! Activating your Kroger Plus Card is your first step towards enjoying exclusive discounts, earning fuel points, and even contributing to your favorite charities. It's a quick and easy process, and we'll walk you through every single detail. Let's get started and make sure you're saving money on your groceries in no time!
The Grand Guide to Activating Your Kroger Plus Card
Getting your Kroger Plus Card up and running primarily involves registering it online and linking it to a digital account. This digital account is your gateway to managing your rewards, clipping digital coupons, and tracking your fuel points.
Step 1: Get Your Card Ready (or Get One!)
Before we dive into the online steps, make sure you have your Kroger Plus Card physically in hand.
Do you have a physical Kroger Plus Card? Great! Locate the 12-digit number on the back of your card. You'll need this number for registration.
Don't have a Kroger Plus Card yet? No worries at all! You can easily obtain a digital Kroger Plus Card when you create an account online, or you can pick up a physical card at the customer service desk of any Kroger store. If you choose to get a physical card in-store, remember to still come back and follow these steps to register it online.
Do you use your phone number at the register instead of a card? Many people do this for convenience! If this is you, you'll need to call Kroger Customer Service at 1-800-576-4377 (select option 4) to get your actual 12-digit Kroger Plus Card number for online registration. Don't skip this important step!
Step 2: Creating or Logging into Your Kroger Digital Account
This is where the magic happens online. You'll either create a brand-new digital account or link your card to an existing one.
Sub-heading 2.1: For New Kroger Online Customers
If you're new to Kroger's online world, follow these detailed steps:
Open your web browser: Go to the official Kroger website:
www.kroger.com Locate the "Register" or "Create an Account" option: You'll typically find this in the top right corner of the homepage. Click on it.
Provide your basic information: You'll be prompted to enter:
Your email address (this will be your primary login ID).
Create a secure password.
Your ZIP code.
Select your favorite Kroger store. This helps personalize your deals and show you relevant weekly ads.
Agree to the terms and conditions: Read through them and check the box to agree.
Complete the registration form: Fill in any other requested personal information.
Account Activation Email: Once you've submitted your information, Kroger will send a confirmation email to the address you provided. This is a crucial step! Open this email and click on the activation link within the body of the email to verify and activate your new Kroger digital account. Without clicking this link, your account may not be fully active.
Sub-heading 2.2: For Existing Kroger.com Account Holders
If you already have a Kroger.com account but haven't linked your Plus Card, or need to confirm it's linked:
Open your web browser: Go to
www.kroger.com Click "Sign In": This is usually found in the top right corner.
Enter your credentials: Input your email address and password associated with your existing Kroger account. Click "Sign In."
Navigate to "My Account": Once logged in, look for "My Account" or your name in the top right corner and click on it.
Find the "Plus Card" or "Community Rewards" section: Within your account settings, you'll see a section related to your Plus Card or Community Rewards. Click on "Edit" or "Link Card" within this section.
Enter your Kroger Plus Card number: Input the 12-digit number from the back of your physical Kroger Plus Card into the designated field.
Update or confirm your information: Ensure all your details are correct and save any changes.
Step 3: Linking Your Card for Maximum Benefits (Community Rewards)
While your card might be active for basic savings, linking it to the Community Rewards program is an excellent way to support a non-profit organization of your choice simply by shopping.
Go to Kroger Community Rewards: After logging into your Kroger digital account, go to
www.krogercommunityrewards.com Access Community Rewards: Look for "Community" then "Community Rewards" and click on "Enroll Now" or "Edit."
Update or confirm information: You might need to confirm your personal details again.
Find your organization: You can search for your chosen non-profit organization by entering their NPO number (Non-Profit Organization number) or by typing in their name.
Select and Save: Once you find your organization, select it from the list and click "Save."
Verify Enrollment: To confirm that you've enrolled correctly, you should see your chosen organization's name listed on the right side of your account settings page.
Remember: Kroger often requires participants to re-register their Community Rewards selection annually, typically starting around May or August 1st. Keep an eye out for emails from Kroger reminding you to renew your support!
Step 4: Start Saving and Earning!
Congratulations! Your Kroger Plus Card is now activated and ready to help you save.
Swipe your card: Every time you shop at Kroger or any of its family of stores, make sure to swipe your registered Kroger Plus Card at checkout.
Use your alternate ID: If you prefer, you can also enter the phone number associated with your account at the register as your "Alt ID" to access your savings and accrue points.
Clip Digital Coupons: Visit Kroger.com or use the Kroger app to digitally "clip" coupons to your card. These savings will automatically apply at checkout when you purchase the qualifying items.
Earn Fuel Points: For every dollar you spend on groceries and general merchandise (with some exclusions like gift cards, alcohol, and tobacco), you'll earn Fuel Points. These can be redeemed for discounts at Kroger Fuel Centers and participating Shell gas stations.
Troubleshooting Tips: "My Card Isn't Working!"
Sometimes, things don't go exactly as planned. Here are some common issues and how to troubleshoot them:
"Card number entered is not valid": Double-check the 12-digit number you're entering. Ensure there are no typos, extra spaces, or symbols. If you just got the card, it might take a few minutes (up to 15) for it to be active in the system.
"This Card number has been associated with another account": This often means your card was previously linked to a different email address or another family member's account. In this case, it's best to contact Kroger Customer Service for assistance.
"The loyalty card number you entered has not been used in any store yet": If you have a brand new card, you might need to scan it at a Kroger store at least once before you can fully register it online. Make a small purchase and try again.
Email not received for account activation: Check your spam or junk folder. If it's still not there, try the registration process again or contact Kroger Customer Service.
Difficulty logging in: Double-check your email and password. If you forgot your password, use the "Forgot Password" link to reset it.
App issues: If you're having trouble with the Kroger app, try uninstalling and reinstalling it. Sometimes, clearing the app's cache can also help.
10 Related FAQ Questions
Here are some quick answers to common questions about your Kroger Plus Card:
How to find my Kroger Plus Card number if I only use my phone number?
Call Kroger Customer Service at 1-800-576-4377 and select option 4. They can provide your card number.
How to link my Kroger Plus Card to a charity?
Go to
www.krogercommunityrewards.com
How to check my Kroger Fuel Points balance?
Log in to your Kroger digital account on Kroger.com or through the Kroger app. Your fuel points balance will typically be displayed on your account dashboard.
How to clip digital coupons to my Kroger Plus Card?
Visit Kroger.com or open the Kroger app, browse the "Digital Coupons" section, and click "Clip" on the coupons you want to use. They will automatically link to your card.
How to update my personal information on my Kroger account?
Log in to your Kroger digital account on Kroger.com, go to "My Account," and then navigate to your profile or personal information section to make changes.
How to get a new Kroger Plus Card if mine is lost or stolen?
You can often pick up a new card at the customer service desk of any Kroger store. You'll then need to link this new card to your existing digital account online.
How to contact Kroger Customer Service for assistance?
You can call them at 1-800-KRO-GERS (1-800-576-4377). Their hours are typically Monday - Friday, 7 a.m. - Midnight EST, and Saturday - Sunday, 7 a.m. - 9:30 p.m. EST.
How to use my Kroger Plus Card at the gas pump?
At a Kroger Fuel Center or participating Shell station, swipe your Kroger Plus Card (or enter your Alt ID phone number) before you begin fueling to apply your fuel point discount.
How to know if my Kroger Plus Card is actually active?
The easiest way is to try logging into your digital account on Kroger.com. If you can access your account details, see clipped coupons, or view fuel points, your card is active and linked.
How to get the most savings with my Kroger Plus Card?
Always swipe your card or use your Alt ID, regularly check for and clip digital coupons, shop weekly sales, and consider participating in their credit card program for additional benefits if it suits your needs.
