It's fantastic that you're looking to link your Kroger card to the app! This is a super smart move because it unlocks a world of personalized savings, digital coupons, and convenient features that will make your grocery shopping experience so much easier and more rewarding. Get ready to streamline your savings!
The Power of Linking: Why Bother?
Before we dive into the "how-to," let's quickly chat about why this is a game-changer. Linking your Kroger Plus Card to the Kroger app isn't just about having your card on your phone; it's about connecting your shopping habits to a personalized savings engine. You'll gain access to:
Digital Coupons: No more clipping! Load hundreds of dollars in savings directly to your card with a tap.
Personalized Deals: The app learns what you buy and offers coupons and promotions tailored just for you.
Fuel Points Tracking: Easily keep an eye on your fuel points and see how much you can save at the pump.
Shopping Lists: Build your list in the app and easily find items in-store.
Kroger Pay: A secure, contactless way to pay and apply all your discounts at checkout.
Pickup & Delivery: Shop from home and choose to pick up your groceries or have them delivered.
Weekly Ads: Browse the latest sales and add items to your list directly from the ad.
Purchase History: Review past purchases, which can be super helpful for meal planning or reordering favorites.
Ready to get started and unlock all these amazing benefits? Let's do it!
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| How To Link Kroger Card To App |
Step 1: Get Ready to App-ify Your Savings! (Do You Have What You Need?)
Alright, before we jump into the technical stuff, let's make sure you have all the necessary ingredients for a smooth linking process. Don't worry, it's usually pretty straightforward!
1.1. Your Kroger Plus Card (Physical or Number)
Got the plastic? Great! Have your physical Kroger Plus Card handy. You'll need the card number, which is typically an 11 to 13-digit number starting with '4' on the back.
Don't have the physical card, but use your phone number at checkout? No problem! If you've been using your phone number as an "Alternate ID" at the register, you can still link. You might need to call Kroger Customer Service (1-800-576-4377) and select option 4 to get your official Kroger Plus Card number if you don't already know it. This number is crucial for setting up your digital account.
Don't have a Kroger Plus Card at all? You can get one at the customer service desk of any Kroger store, or you can create a digital Shopper's Card directly within the app during the registration process. How convenient is that?
QuickTip: Slow down when you hit numbers or data.
1.2. Your Smartphone or Tablet
Make sure your smartphone or tablet is charged and has a stable internet connection (Wi-Fi is recommended to avoid data charges).
Confirm you have enough storage space to download the app.
1.3. A Valid Email Address
You'll need an email address that you have access to, as Kroger will send you a verification email.
1.4. A Strong Password in Mind
Think of a password that's easy for you to remember but hard for others to guess. It's always a good idea to use a combination of uppercase and lowercase letters, numbers, and symbols.
Step 2: Downloading the Kroger App – Your Gateway to Savings
This is the easiest part! Think of it as installing your new shopping assistant.
2.1. For Apple iOS Devices (iPhone, iPad)
Tip: Look out for transitions like ‘however’ or ‘but’.
Open the App Store on your device.
Tap on the Search icon (usually a magnifying glass) at the bottom right.
Type "Kroger" in the search bar and tap search.
Look for the official "Kroger" app (it typically has the Kroger logo).
Tap Get or the Cloud icon with a down arrow to download. You may need to authenticate with your Apple ID password, Face ID, or Touch ID.
2.2. For Android Devices (Samsung, Google Pixel, etc.)
Open the Google Play Store on your device.
Tap on the Search bar at the top of the screen.
Type "Kroger" and tap the search icon.
Locate the official "Kroger" app.
Tap Install. The app will download and install automatically.
Step 3: Creating Your Digital Account (or Signing In)
This is where you'll link your identity to your shopping habits.
3.1. First-Time Users: Creating a New Account
Once the app is downloaded, open the Kroger app.
You'll likely see an option to "Sign In" or "Create Account." Tap Create Account.
The app will prompt you to enter your Zip Code. This helps them identify your local store and relevant deals.
Select your favorite store. This is important for personalized offers and for services like Pickup and Delivery.
Enter your Email Address and create a Password. Make sure to use an email you check regularly!
Read and agree to the Terms and Conditions. It's always a good idea to at least skim these.
Tap Create Account or Register.
Important: Check your email inbox (and sometimes your spam/junk folder!) for a verification email from Kroger. Click the link within this email to verify your account. This step is often overlooked but crucial!
3.2. Existing Online Users: Signing In
Open the Kroger app.
Tap Sign In.
Enter your Email Address and Password associated with your existing Kroger.com digital account.
Tap Sign In.
Tip: The middle often holds the main point.
Step 4: Linking Your Kroger Plus Card to Your Digital Account
This is the core step! You're essentially telling the app, "Hey, this is my rewards card!"
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4.1. For New Accounts (After Verification)
After you've successfully created and verified your digital account, the app will typically prompt you to link your Shopper's Card.
You'll see an option to either "Enter your Shopper's Card Number" or "Create a New Shopper's Card" (if you don't have one).
If you have a physical card or your card number, carefully enter the 11 to 13-digit number from the back of your Kroger Plus Card. Ensure there are no spaces or dashes.
Alternatively, you might be asked to enter the phone number (Alternate ID) you use at checkout. If so, enter that.
Tap Link Card or Confirm.
4.2. For Existing Accounts (If Not Already Linked or You Need to Re-link)
If you already signed in and your card isn't showing up, or you need to update it:
Once signed into the app, tap on the three horizontal lines (menu icon), usually located in the top corner (left or right, depending on your device).
Look for options like "My Account," "Rewards," or "Shopper's Card" and tap on it.
You should find an option to "Link Shopper's Card" or "Add Card."
Enter your Kroger Plus Card number (the 11 to 13-digit number from the back of your physical card).
Tap Save or Link.
4.3. What if my card is already linked to another account?
Sometimes, you might get a message like, "This Card number has been associated with another account already and cannot be associated again." This usually means your card was previously linked to a different email address or a family member's account.
QuickTip: Skim the first line of each paragraph.
In this case, you'll need to contact Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377). They can help you unlink the card from the old account and link it to your current one. Be prepared to provide your card number and potentially some personal verification information.
Step 5: Confirming Your Link and Exploring the App
You're almost there! Once linked, it's time to enjoy the benefits.
5.1. Verification and Confirmation
After successfully linking your card, the app should display a confirmation message.
You can often see your linked card number or a virtual version of your card within the "Shopper's Card" or "My Account" section of the app.
Your fuel points balance should now be visible, and you should be able to see and clip digital coupons.
5.2. Diving into the Features
Clip Digital Coupons: Go to the "Digital Coupons" section and start clipping! They'll automatically apply at checkout when you scan your virtual card or use Kroger Pay.
Build Your Shopping List: Use the "Shopping List" feature to organize your groceries.
Check the Weekly Ad: Stay on top of the latest sales and add items directly to your list.
Explore Kroger Pay: If you want a truly contactless experience, set up Kroger Pay within the app. It securely links your chosen payment method and applies all your rewards and coupons with one scan.
Troubleshooting Tips: When Things Don't Go as Planned
Even with the best instructions, sometimes technology can be a little tricky. Here are some common issues and how to resolve them:
"The email address entered is not registered in our system.": This means you don't have a digital account with that email. Go back to Step 3.1 and create a new account.
"The loyalty card number you entered has not been used in any store yet.": If you just got a new physical card, you might need to scan it at a Kroger store at least once for it to be activated in their system before you can link it online or in the app.
App crashing or being slow:
Close and reopen the app.
Restart your phone/tablet.
Check for app updates in your device's app store. An outdated app can cause issues.
Clear the app's cache (for Android, go to Settings > Apps > Kroger > Storage > Clear Cache). For iOS, you might need to offload or delete and reinstall the app.
Can't remember your password?: Use the "Forgot Password" link on the sign-in screen. Kroger will send you a password reset email.
Still having trouble?: Don't hesitate to contact Kroger Customer Service! Their number is 1-800-KRO-GERS (1-800-576-4377). They are incredibly helpful and can often resolve linking issues quickly.
FAQs: How to Master Your Kroger App Experience
Here are 10 common questions and their quick answers to help you make the most of your linked Kroger card and app!
How to find my Kroger Plus Card number?
Look on the back of your physical Kroger Plus Card; it's typically an 11 to 13-digit number starting with '4'. If you don't have the card, call Kroger Customer Service at 1-800-576-4377 (option 4) and provide your phone number (Alternate ID).
How to use digital coupons after linking my card?
Open the app, go to "Digital Coupons," browse and tap "Clip" on the coupons you want. They'll automatically apply at checkout when you scan your virtual card in the app or use Kroger Pay.
How to check my fuel points balance?
Once your card is linked, your current fuel points balance will usually be displayed on the main screen of the Kroger app or within the "Rewards" or "Fuel" section.
How to use Kroger Pay?
In the Kroger app, go to "Kroger Pay," set it up by linking a payment method, and then at checkout, open Kroger Pay to generate a secure QR code for the cashier to scan. This automatically applies your Shopper's Card and payment.
How to change my preferred Kroger store in the app?
In the app, go to "My Account" or the settings, and there should be an option to "Change Preferred Store" or "Set Your Store."
How to create a shopping list in the Kroger app?
Tap on the "Shopping List" icon in the app. You can manually add items, add items from the weekly ad, or add items from digital coupons.
How to resolve an "email already registered" error?
This means you likely already have a Kroger digital account. Try signing in with that email. If you forgot the password, use the "Forgot Password" option. If you believe it's an error, contact Kroger Customer Service.
How to get help if the Kroger app isn't working correctly?
Try restarting the app, checking for updates, or restarting your device. If issues persist, contact Kroger Customer Service at 1-800-576-4377.
How to make sure my purchases count towards rewards after linking?
Always scan your virtual Shopper's Card from the app (or use Kroger Pay) at checkout, or provide the phone number (Alternate ID) linked to your account.
How to unlink or remove a Kroger card from my account?
Typically, you can't "unlink" a card yourself once it's tied to a digital account without contacting customer service. If you need to remove or change the linked card, call Kroger Customer Service at 1-800-576-4377 for assistance.
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