Your Ultimate Guide to Ordering Kroger Pickup: Shop Smart, Save Time!
Tired of navigating crowded aisles, waiting in long checkout lines, or forgetting half your shopping list at home? Kroger Pickup, formerly known as ClickList, is your secret weapon for a stress-free grocery experience! Imagine having your groceries hand-picked by a dedicated associate, packed with care, and ready for you to simply drive up and have them loaded into your car. Sounds like a dream, right? Well, it's a reality with Kroger Pickup!
This comprehensive guide will walk you through every step of the process, ensuring your first (and all subsequent) Kroger Pickup orders are a breeze. So, are you ready to reclaim your precious time and make grocery shopping genuinely convenient? Let's dive in!
 |
| How To Order Kroger Pickup |
Step 1: Getting Started – Setting Up Your Kroger Digital Account
Before you can start filling your virtual cart, you'll need to set up your Kroger digital account. This is the cornerstone of your online shopping journey.
Sub-heading: Create or Log In to Your Account
First-timers: If you're new to Kroger's online services, head to Kroger.com or download the Kroger app (available for both iOS and Android). Look for the "Sign In" or "Create Account" option. You'll be prompted to provide some basic information like your email address, first and last name, and create a password. You'll also have the option to link your Kroger Loyalty Card (like a Plus Card, Rewards Card, etc.) or create an alternative ID. Linking your loyalty card is highly recommended as it allows you to access digital coupons, earn fuel points, and view personalized offers. You might receive an email asking you to verify your account – be sure to click the link to complete the setup!
Existing users: If you already have a Kroger digital account, simply sign in with your email and password.
Sub-heading: Select Your Preferred Store and Shopping Method
Once logged in, you'll need to tell Kroger where you want to pick up your order.
Look for a section that says "Pickup at" or similar, usually at the top of the webpage or within the app's menu.
Enter your ZIP code to find nearby Kroger stores offering pickup.
Select your preferred store. Important: Make sure "Pickup" is selected as your shopping method, not "Delivery" or "Ship," unless you intend to have your groceries delivered (which is a different service!).
Step 2: Building Your Shopping Cart – The Fun Part!
Now that your account is set up and your store is selected, it's time to fill your cart with all your grocery essentials.
Tip: Rest your eyes, then continue.
Sub-heading: Finding Your Favorite Items
Kroger offers several ways to find what you need:
Search Bar: This is your quickest route to specific items. Simply type in the product name (e.g., "organic milk," "chicken breast," "cereal") into the search bar at the top of the page or app.
Browse Departments: If you're looking to explore or do a broader shop, navigate through the various departments (e.g., "Produce," "Dairy & Cheese," "Meat & Seafood," "Pantry"). This is great for discovering new items or when you're just starting your grocery list.
"My Usuals" or "Past Purchases": Kroger often has a section dedicated to items you frequently buy. This is a huge time-saver for recurring purchases.
Weekly Ad & Digital Coupons: Don't forget to check the weekly ad and clip digital coupons directly to your account! These savings will automatically apply to your order at checkout.
Sub-heading: Adding Items and Managing Quantities
Once you find an item you want, click "Add to Cart" or the "plus" sign.
To adjust the quantity of an item, use the "+" and "-" buttons next to it in your cart or on the product page.
Special Instructions: Have a specific preference? For example, for bananas, you might want "2 green and 3 yellow," or for deli meat, "thinly sliced." You can often add short, specific instructions for individual items by clicking on the item in your cart or on its product page. Keep these brief and to the point!
Substitutions: When reviewing your cart, you'll usually see an option to allow substitutions. It's generally a good idea to enable this. If an item you ordered is out of stock, Kroger associates will try to find a comparable substitute. You have the option to reject substitutions at pickup if they don't meet your needs.
Step 3: Reviewing Your Order and Scheduling Pickup
Before finalizing your purchase, a crucial step is to review your cart and select a convenient pickup time.
Sub-heading: Checking Your Cart and Making Adjustments
Click on your shopping cart icon (usually in the top right corner).
Carefully review all items in your cart, their quantities, and prices.
This is your last chance to add or remove items, or make any final adjustments.
Sub-heading: Choosing Your Pickup Date and Time Slot
Once you're satisfied with your cart, proceed to checkout.
You'll be prompted to select a one-hour pickup window that works for your schedule. Kroger typically allows you to schedule pickup up to seven days in advance.
Pro Tip: If you're having trouble finding an available slot, try checking just after midnight for new slots to open up. Arriving a little later within your chosen hour can sometimes lead to a quicker pickup, as the initial rush might have cleared.
Step 4: Payment and Confirmation
The final steps before your groceries are ready for pickup!
QuickTip: Pause after each section to reflect.
Sub-heading: Entering Payment Information
Kroger Pickup primarily accepts credit cards, debit cards, and gift cards for online orders. Cash and checks are generally not accepted for online pickup orders.
Good News! SNAP EBT payments are now accepted at most Kroger Pickup locations. Look for the option to "Add SNAP EBT Card" during checkout if this applies to you.
You'll see an estimated total. Keep in mind this is an estimate. The final price may vary slightly due to weighted items (like produce or deli meat), applied coupons, or substitutions. Your bank or financial institution may place a temporary hold on your account for this estimated total.
 |
Sub-heading: Confirming Your Order and Receiving Updates
After entering your payment details, review your order one last time and click "Submit Order."
You'll receive an email confirmation with your order details.
Consider enabling SMS/text notifications from Kroger. This allows them to send you updates regarding your order, including when it's being picked, if there are any substitutions, and when it's ready for pickup.
Step 5: Picking Up Your Groceries – The Grand Finale!
The day has arrived! Time to collect your meticulously picked groceries.
Sub-heading: Heading to the Store and the Pickup Area
Drive to your selected Kroger store during your chosen one-hour pickup window.
Look for clearly marked "Kroger Pickup" or "Online Order Pickup" parking spots. These are usually located close to the store entrance.
The signs at these spots will often have a phone number to call or a QR code to scan.
Sub-heading: Notifying the Store and Loading Your Order
Call the provided phone number and let the associate know you've arrived and your order number (found in your confirmation email/app).
Scan the QR code on the sign using your Kroger app. If you have location services turned on in the app, it might even automatically notify them of your arrival!
An associate will bring your order out to your vehicle. They will often review any substitutions with you at this time. You can decline any substitutions you don't want.
Please stay in your car while the associate loads your groceries into your trunk or back seat. This is for your safety and theirs.
If you have any paper coupons, present them to the associate at this time for processing.
You might be asked to show your government-issued photo identification and the payment card used for your order, especially if your order includes age-restricted items like alcohol or tobacco. It's also a good idea to have a backup credit card on hand in case there are any issues with your original payment method.
And just like that, you're done! Enjoy your fresh groceries, and the satisfaction of a seamless, time-saving shopping experience.
10 Related FAQ Questions about Kroger Pickup
Here are some common questions about Kroger Pickup, with quick answers:
QuickTip: Return to sections that felt unclear.
How to create a Kroger Digital Account?
You can create a Kroger Digital Account by visiting Kroger.com or downloading the Kroger app, then selecting "Create Account" and following the prompts to enter your details and link your loyalty card.
How to find out if my local Kroger offers Pickup?
To check if your local Kroger offers Pickup, visit Kroger.com or use the app, enter your ZIP code, and select "Pickup" as your shopping method to see available stores.
How to apply digital coupons to my Kroger Pickup order?
Digital coupons are automatically applied to your Kroger Pickup order when you've clipped them to your Kroger Digital Account and the qualifying items are in your cart.
How to allow or disallow substitutions for my items?
During the checkout process, you'll see an option to allow or disallow substitutions. You can toggle this setting on or off based on your preference.
How to modify my Kroger Pickup order after placing it?
You can typically modify your Kroger Pickup order up until the night before your scheduled pickup day by logging into your digital account on the website or app and accessing your order history.
QuickTip: Reading carefully once is better than rushing twice.
How to know when my Kroger Pickup order is ready?
You will receive an email confirmation and, if you've opted in, text notifications when your order is being picked and when it's ready for pickup.
How to pay for my Kroger Pickup order?
You pay for your Kroger Pickup order online using a credit card, debit card, gift card, or SNAP EBT (where accepted). Cash and checks are generally not accepted for online pickup orders.
How to use SNAP EBT for Kroger Pickup?
Select "Add SNAP EBT Card" as a payment option during checkout online. When you arrive at pickup, you may be required to swipe your EBT card to complete the transaction.
How to handle substitutions I don't want at pickup?
When the associate brings your order out, they will review any substitutions with you. You can simply inform them which substituted items you do not wish to accept, and they will adjust your bill.
How to find the Kroger Pickup parking spots at the store?
Look for clearly marked parking spots, usually close to the store entrance, with signs that say "Kroger Pickup," "Online Order Pickup," or similar, and often include a phone number or QR code.
 |
