How To Change Kroger Card Number On App

People are currently reading this guide.

It seems there might be a slight misunderstanding regarding how Kroger card numbers are handled within their app. You generally don't "change" your Kroger card number on the app itself, as the app is designed to link to an existing physical or digital Kroger Plus Card. If you need a new card number, it usually involves obtaining a new physical card or creating a new account.

However, what people often mean when they ask "how to change Kroger card number on app" is:

  1. How to update the Kroger app to reflect a new Kroger Plus Card number I've recently acquired.

  2. How to link a different Kroger Plus Card to my existing app account.

  3. How to find or view my current Kroger Plus Card number within the app.

This comprehensive guide will address all these scenarios and walk you through the process of managing your Kroger Plus Card information within the Kroger app.


Mastering Your Kroger Plus Card on the App: A Step-by-Step Guide

Welcome, savvy shopper! Ever found yourself needing to update your Kroger Plus Card information on the app, or perhaps link a different card entirely? You're in the right place! Let's dive in and get you sorted.

How To Change Kroger Card Number On App
How To Change Kroger Card Number On App

Step 1: Let's Get Started! Do You Know Your Current App Status?

Before we begin, take a moment to consider: Are you currently logged into the Kroger app?

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  • Yes, I'm logged in and see my existing card information. Great! We'll focus on how to verify and potentially update your linked card.

  • No, I'm not logged in, or I'm setting up the app for the first time. Perfect! We'll cover the initial linking process.

  • I'm logged in, but I want to use a completely different Kroger Plus Card. We'll address this too, as it often involves unlinking or creating a new account.

Once you have that in mind, let's proceed!

Step 2: Accessing Your Kroger Account Information

The key to managing your Kroger Plus Card on the app lies within your account settings.

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2.1 Opening the Kroger App and Logging In

  1. Locate the Kroger app on your smartphone or tablet. It usually has a green logo with the Kroger "K".

  2. Tap to open the app.

  3. If you're not already logged in, you'll be prompted to do so. Enter your email address/loyalty ID and password. If you've forgotten your password, look for the "Forgot Password?" link.

2.2 Navigating to Your Profile/Account Settings

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Once logged in, the layout might vary slightly depending on your app version, but generally:

  1. Look for a menu icon (often three horizontal lines, sometimes called a "hamburger menu") usually in the top-left or top-right corner of the screen.

  2. Tap on the menu icon.

  3. From the menu, look for options like "Account," "Profile," "My Account," or "Settings." Tap on the relevant option.

Step 3: Verifying Your Linked Kroger Plus Card

Within your account settings, you should be able to see the Kroger Plus Card currently associated with your app.

3.1 Locating Your Linked Card Number

  1. Once in your "Account" or "Profile" section, search for a sub-section related to "Loyalty Card," "Plus Card," "Rewards Card," or similar.

  2. Here, you should see the last few digits of your linked Kroger Plus Card number, or perhaps the full number if you tap to reveal it. This is your primary way to confirm which card is active on your account.

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This is where the "changing" often comes into play. If you've acquired a new physical card, or want to link a card that belongs to another family member (with their permission, of course!), follow these steps.

4.1 Option A: Linking a New Card to an Existing Account (If the App Allows It Directly)

Some app versions might allow you to directly edit or replace the linked card.

  1. In the "Loyalty Card" section (as found in Step 3.1), look for an "Edit," "Change Card," or "Replace Card" option.

  2. If available, tap it. You might be prompted to enter the new Kroger Plus Card number (the 12 or 13-digit number on the back of the card) or scan its barcode.

  3. Confirm the change.

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4.2 Option B: Unlinking and Re-linking (More Common Scenario)

If a direct "change" option isn't available, you might need to unlink your current card or manage your account more broadly.

  1. Consider creating a new account: If the new card is for a completely different person or you want a fresh start, the simplest way is often to log out of your current account and then create a brand new account using the new Kroger Plus Card number during the registration process.

  2. Contact Kroger Customer Service: This is the most reliable method if you're struggling to link a different card to an existing account without creating a new one. They can often assist in detaching an old card and linking a new one to your existing profile.

    • Look for a "Help," "Contact Us," or "Customer Service" option within the app's menu.

    • You'll likely find options for phone support, email, or live chat.

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4.3 Option C: Using a New Physical Card at Checkout (If App Linking isn't Crucial)

Remember, the app is primarily a convenience. If you simply have a new physical Kroger Plus Card and just want to ensure you get your savings, you can always:

  1. Present your new physical card to the cashier at checkout.

  2. Enter your phone number associated with your new card at the self-checkout.

The app linking is for digital convenience, but the physical card (or associated phone number) is what ultimately grants you the discounts.

Step 5: Finding Your Kroger Plus Card Number Within the App

Sometimes you don't want to change it, you just want to find it!

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5.1 Displaying Your Digital Card

  1. From the app's main screen, look for a prominent button or section that says "Digital ID," "Loyalty Card," "Plus Card," or a barcode icon.

  2. Tapping this will usually bring up a digital barcode that a cashier can scan, along with your Kroger Plus Card number displayed below or above it.

  3. Pro Tip: Take a screenshot of this screen for quick access if you're in an area with poor signal!


Frequently Asked Questions

Frequently Asked Questions About Your Kroger Plus Card on the App

Here are 10 common "How to" questions related to managing your Kroger Plus Card in the app, with quick answers:

  1. How to find my Kroger Plus Card number in the app?

    • Go to the main screen, look for "Digital ID" or "Loyalty Card," and tap it to display your digital card with the number.

  2. How to add a new Kroger Plus Card to an existing app account?

    • Generally, you can't directly "add" a second card. You'd typically need to either replace the existing linked card (if the option exists), create a new app account for the new card, or contact customer service.

  3. How to remove a Kroger Plus Card from my app?

    • There isn't a direct "remove" button for a linked card. To stop using a card with your app account, you would usually log out and create a new account, or link a different card if the option is available.

  4. How to link a physical Kroger Plus Card to the app?

    • During initial app setup or by going to "Account" -> "Loyalty Card" (if available), you can enter the card number or scan its barcode.

  5. How to update my phone number associated with my Kroger Plus Card in the app?

    • Go to "Account" or "Profile" within the app and look for options to edit your personal information, including your phone number.

  6. How to get a new Kroger Plus Card number if mine is lost or damaged?

    • You'll need to visit a Kroger customer service desk in-store to request a new physical card, or you might be able to create a new digital card online or through the app (which would generate a new number).

  7. How to check my Kroger fuel points on the app?

    • On the main screen or within the menu, look for a section dedicated to "Fuel Points," "Rewards," or "Savings."

  8. How to ensure my digital card is being used for discounts?

    • Ensure your digital ID (barcode) is scanned at checkout, or your linked phone number is entered. The app will confirm your savings during transactions.

  9. How to use my Kroger Plus Card number for online orders?

    • When checking out on Kroger.com or through the app for pickup/delivery, ensure you are logged into the account associated with your Kroger Plus Card. Your discounts will automatically apply.

  10. How to merge two Kroger Plus Card accounts in the app?

    • Kroger typically does not offer a direct merge feature for two separate Kroger Plus Card accounts. You would need to contact Kroger Customer Service directly to see if they can assist with combining loyalty history.

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