Hey there, fellow shopper! Ready to make sure you're getting the most out of your Kroger Plus Card? Updating your information is a breeze, and it ensures you're always getting the best deals, personalized coupons, and maximum fuel points. Let's get started on this simple process together, and in no time, your savings will be back on track!
Step 1: Access Your Kroger Digital Account
This is the very first and most crucial step. All changes to your Kroger Plus Card information are made through your digital account. If you don't have one yet, don't worry—it's super easy to create.
Option A: For Current Account Holders
Go to the official Kroger website at www.kroger.com or open the Kroger mobile app on your smartphone.
Click on the "Sign In" button, usually located in the top right corner of the website. In the app, you'll find it in the main menu.
Enter your email address and password to log in.
Having trouble logging in? There are a few things to try:
Double-check your email and password. It's easy to make a typo!
If you've forgotten your password, click the "Forgot Password?" link and follow the instructions to reset it.
If you're still having issues, you may need to contact Kroger's customer service for assistance. They can help you get back into your account.
Option B: For New Users (Creating a Digital Account)
Go to www.kroger.com or open the app and click "Register" or "Create an Account."
You'll be prompted to enter your zip code and choose your favorite store. This helps personalize your deals and offers.
Enter your email address and create a secure password. Make sure it's something you'll remember!
You'll be asked to agree to the terms and conditions.
You'll need to link your Plus Card. If you have a physical card, enter the 12-digit number from the back. If you use your phone number at the register, that's called your "Alternate ID." You can usually get your physical card number by calling Kroger's customer service at 1-800-576-4377 and selecting option 4.
After you've entered all your information, you will get a verification email. Click the link in the email to activate your new account. This is a very important step!
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| How Do I Update My Kroger Plus Card |
Step 2: Navigate to Your Account Settings
Once you're successfully logged in, it's time to find the section where you can make changes.
On the Kroger website, click on "My Account" in the top right corner of the page. This will take you to your account dashboard.
In the mobile app, tap on the main menu (often represented by three horizontal lines, also known as a hamburger menu) and select "My Account."
You'll see a variety of options to manage your information. Look for sections related to your personal details and your Plus Card.
Step 3: Update Your Personal Information
This is where you'll make changes to things like your name, address, and contact information. Keeping this up-to-date is essential for things like mailing coupons and receiving important notifications.
Tip: Read at your natural pace.
Look for a section titled "Plus Card" or "Account Settings."
Click on "Edit" next to the information you need to change.
You may be prompted to enter your password again to confirm your identity. This is a security measure to protect your account.
Make the necessary changes, such as updating your phone number, email address, or home address.
Click "Save" or "Update" to confirm your changes. A confirmation message should appear, letting you know the update was successful.
Step 4: Managing Your Card and Community Rewards
Beyond personal details, you can also manage other aspects of your Kroger Plus Card through your online account.
Community Rewards: This is a fantastic program that allows you to link your Kroger Plus Card to a non-profit organization, school, or charity. A portion of your purchases will be donated to that organization at no extra cost to you.
Find the "Community Rewards" section in your account.
Click "Edit" or "Enroll."
Search for your preferred organization by name or NPO number.
Select the organization and click "Save." You'll need to re-register your selection each year, so it's a good idea to check on this annually, usually starting in May.
Step 5: When to Call Customer Service
While the online and app processes are very straightforward, sometimes you just need to talk to a person. You should call Kroger's customer service if:
You are unable to access your account online.
You are having trouble linking your physical card number to your digital account.
You suspect there is an issue with your account security or a possible misuse of your card number.
You are getting an error message saying your card number is already associated with another account.
Kroger's Customer Service number is 1-800-KRO-GERS (1-800-576-4377). Have your card number or Alternate ID (the phone number you use at the register) ready to help them assist you faster.
Frequently Asked Questions
Tip: Don’t just scroll to the end — the middle counts too.
How to change my phone number associated with my Kroger Plus Card?
To change the phone number linked to your Kroger Plus Card, log into your digital account on the Kroger website or app. Navigate to "My Account," find the "Account Settings" or "Plus Card" section, and click "Edit" to update your phone number.
How to update my address on my Kroger Plus Card account?
Log in to your Kroger digital account, go to "My Account," and then to "Account Settings." Click "Edit" next to your address to enter your new address and save the changes.
How to link a new Kroger Plus Card to my existing online account?
If you've received a new physical card, you can link it to your existing online account by going to "My Account" and finding the "Plus Card" section. You may need to remove the old card and add the new 12-digit number.
How to get my Kroger Plus Card number if I only use my phone number?
Tip: Context builds as you keep reading.
Call Kroger's customer service at 1-877-576-7587. They can provide you with your physical card number, which is helpful for linking to your online account and for Community Rewards.
How to update my Kroger Community Rewards organization?
Log in to your Kroger digital account, go to "My Account," and find the "Community Rewards" section. Click "Edit" and search for the new organization you wish to support, then click "Save."
How to change my email address for my Kroger account?
In your Kroger digital account, go to the "My Account" section. Look for an option to manage your profile or account settings, where you should be able to update your primary email address.
How to update my Kroger account password?
To change your password, log into your account and navigate to "My Account." There will be an option under "Account Settings" or a similar heading to change your password. You'll need to enter your current password and then create a new one.
Tip: Don’t skip the small notes — they often matter.
How to troubleshoot issues with my Kroger digital account?
If you're having trouble with your digital account, first try the "Forgot Password" or "Forgot Email" options on the sign-in page. If that doesn't work, contact Kroger's Website Support team for assistance.
How to update my billing information for my Kroger card?
If you're referring to the Kroger Rewards World Elite Mastercard, you must log into your U.S. Bank online banking account to update any billing or payment information. The Kroger Plus Card is a loyalty card, not a credit card.
How to add or update my family members on my Kroger Plus Card account?
While you can't officially add separate members to a single account in the same way you would a family plan, you can share the same Kroger Plus Card number or Alternate ID (phone number) with family members so that all purchases contribute to the same account for fuel points and rewards.
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