How Many Verizon Wireless Customers Are There

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Ever wondered just how many people are relying on Verizon for their wireless needs? It's a question that pops up often, whether you're a potential customer, an investor, or simply curious about the scale of major telecommunication companies. Well, you're in the right place! We're about to embark on a deep dive to uncover the latest figures and understand the dynamics behind Verizon's massive customer base.

Let's get started, shall we?

Step 1: Understanding the Importance of Subscriber Counts

Before we jump into the numbers, let's take a moment to appreciate why subscriber counts matter. It's not just about bragging rights for a company like Verizon. These figures are crucial indicators of:

  • Market Share: How much of the wireless market a company controls. A larger subscriber base generally means a stronger competitive position.

  • Revenue Generation: More subscribers typically translate to higher service revenue, although average revenue per user (ARPU) also plays a significant role.

  • Network Investment: A growing subscriber base often necessitates continued investment in network infrastructure (like 5G expansion) to maintain service quality.

  • Investor Confidence: Investors closely watch subscriber growth or decline as it can signal the health and future prospects of the company.

So, when we look at these numbers, we're not just counting heads; we're gauging the pulse of a telecommunications giant!

Step 2: Pinpointing the Latest Official Subscriber Numbers

To get the most accurate and up-to-date information, we need to refer to Verizon's official financial reports, specifically their quarterly earnings releases. These are publicly available documents that detail their performance, including subscriber figures.

Sub-heading: Where to Find the Data

Verizon typically announces its earnings around:

  • Late January/Early February: For Q4 (full year) results of the previous year.

  • Late April: For Q1 results.

  • Late July: For Q2 results.

  • Late October: For Q3 results.

You can usually find these reports on the "Investor Relations" section of the official Verizon website. They are comprehensive and provide a breakdown of different subscriber categories.

Sub-heading: The Most Recent Snapshot (As of Early July 2025)

Based on the latest available information, as of March 31, 2025 (Q1 2025), Verizon reported a total of 146 million subscribers.

  • This figure positions Verizon as the largest wireless carrier in the United States by subscriber count.

It's important to note that this number encompasses various types of wireless connections, not just individual phone lines. It includes:

  • Wireless Retail Connections: This is the broad category that includes postpaid and prepaid connections.

  • Postpaid Phone Connections: These are customers who pay at the end of their billing cycle, typically considered more valuable due to higher ARPU and lower churn.

  • Prepaid Connections: Customers who pay for their service in advance.

  • Broadband Connections (including Fixed Wireless Access - FWA): This has been a significant area of growth for Verizon, as they offer internet services using their wireless network.

Step 3: Breaking Down the Subscriber Categories

To get a more nuanced understanding, let's look at some key breakdowns, keeping in mind that these numbers can fluctuate slightly quarter to quarter.

Sub-heading: Wireless Retail Connections

As of Q1 2025, Verizon reported approximately 115.1 million wireless retail connections. This is the core of their mobile business.

Sub-heading: Postpaid vs. Prepaid

  • Postpaid Connections: A significant portion of Verizon's subscriber base is postpaid. As of Q1 2025, they had around 94.9 million wireless retail postpaid connections. While Q1 2025 saw some postpaid phone net losses (289,000), Verizon generally focuses on the profitability of these customers.

  • Prepaid Connections: Verizon also serves a substantial number of prepaid customers. In Q1 2025, they actually saw net additions of 137,000 wireless retail core prepaid connections.

Sub-heading: The Rise of Fixed Wireless Access (FWA)

One of the most exciting growth areas for Verizon has been Fixed Wireless Access. This is where they use their 5G and 4G LTE networks to provide home and business internet.

  • As of Q1 2025, Verizon had over 4.8 million fixed wireless access subscribers.

  • They added 308,000 fixed wireless net additions in Q1 2025, demonstrating strong demand.

  • Verizon is aggressively pursuing this market, with a goal of reaching 8 to 9 million fixed wireless access subscribers by 2028. This highlights their strategy to diversify beyond traditional mobile phone services.

Step 4: Analyzing Recent Trends and Growth

While the headline number is important, it's equally crucial to look at the trends. Is Verizon gaining or losing customers? And in which segments?

Sub-heading: Strong Broadband Growth

Verizon has consistently shown strong growth in its broadband segment, particularly with Fixed Wireless Access. They have had eight consecutive quarters with over 375,000 broadband net additions as of Q2 2024. This indicates a successful strategy in capturing market share in the home internet space.

Sub-heading: Wireless Service Revenue Performance

Even with some fluctuations in postpaid phone additions, Verizon has shown consistent wireless service revenue growth. This is driven by factors like:

  • Pricing actions (e.g., plan adjustments).

  • Sales of perks and add-on services.

  • The increasing adoption of fixed wireless.

For example, total wireless service revenue in Q1 2025 was an industry-leading $20.8 billion, up 2.7% year-over-year.

Sub-heading: Navigating the Competitive Landscape

The wireless market in the US is highly competitive, with major players like T-Mobile and AT&T vying for customers. Verizon's ability to maintain its large subscriber base and achieve growth in key areas like FWA demonstrates its resilience and strategic focus. While they faced some postpaid phone net losses in Q1 2025, their overall strategy seems to be focused on profitable growth and diversifying their revenue streams.

Step 5: Understanding the Broader Context of Verizon's Business

Verizon isn't just about wireless. It's a comprehensive telecommunications company. While we've focused on wireless customers, it's worth remembering that they also have:

  • Fios Internet Customers: Their fiber-optic internet service. As of Q1 2025, they had around 7.2 million Fios internet connections.

  • Verizon Business Group: This segment serves enterprise and government clients with various telecommunications solutions. They also have millions of wireless retail postpaid connections within this group.

These other segments contribute significantly to Verizon's overall revenue and customer relationships.

In conclusion, Verizon maintains a very substantial customer base, solidifying its position as a major force in the U.S. wireless market. Their strategic emphasis on Fixed Wireless Access is a clear indicator of their future growth plans, aiming to convert more and more customers to their wireless broadband offerings.


10 Related FAQ Questions

How to find the most current Verizon Wireless customer count?

You can find the most current Verizon Wireless customer count in their official quarterly earnings reports, typically available on the "Investor Relations" section of the Verizon website.

How to interpret "subscriber" versus "connection" in Verizon reports?

"Subscriber" is often used broadly, while "connection" refers to an active line or device on the network. Verizon reports often differentiate between "retail connections" (devices sold directly to consumers/businesses) and specific types like "postpaid phone connections" or "fixed wireless access connections" for more clarity.

How to differentiate between Verizon's Consumer and Business customer counts?

Verizon's earnings reports usually break down subscriber numbers into "Consumer Group" and "Business Group" segments, providing insights into their respective customer bases.

How to understand net additions and losses in subscriber reports?

"Net additions" indicate the number of new customers gained minus those lost (churned) during a specific period. "Net losses" mean more customers left than joined. Positive net additions signal growth.

How to learn about Verizon's Fixed Wireless Access (FWA) customer growth?

Verizon's earnings reports consistently highlight their Fixed Wireless Access (FWA) subscriber numbers and net additions, as this is a key growth area for their broadband services.

How to see how Verizon's subscriber count compares to competitors?

To compare Verizon's subscriber count with competitors like AT&T and T-Mobile, you would need to examine the earnings reports of those respective companies for the same period.

How to understand the difference between postpaid and prepaid customers for Verizon?

Postpaid customers typically have a credit check and pay their bill after using services, often on a contract, while prepaid customers pay in advance and have more flexibility. Postpaid customers are generally considered more valuable due to higher average revenue and lower churn.

How to gauge Verizon's financial health based on subscriber numbers?

While subscriber numbers are a key indicator, financial health is also determined by factors like wireless service revenue, average revenue per user (ARPU), churn rates, operating income, and free cash flow, all of which are detailed in their earnings reports.

How to track Verizon's long-term subscriber trends?

By reviewing historical quarterly and annual reports from Verizon's Investor Relations page, you can track their subscriber trends over several years to identify patterns of growth or decline.

How to identify what drives Verizon's wireless service revenue growth?

Verizon often attributes wireless service revenue growth to factors such as pricing adjustments on plans, increased sales of additional services and perks, and the expansion of their fixed wireless access (FWA) subscriber base.

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