Do you find yourself making multiple trips to the grocery store, juggling paper coupons, and wishing there was a simpler way to manage your shopping? Imagine a world where your entire grocery list, all your coupons, and even your payment method are all in one place, right on your phone! That's exactly what the Kroger app offers, and by the end of this lengthy guide, you'll be a Kroger app pro, saving time and money with every shop.
Let's dive in and unlock the power of the Kroger app, step-by-step!
The Kroger App: Your Pocket-Sized Shopping Companion
The Kroger app is designed to streamline your grocery shopping experience, whether you're planning a big weekly haul or just need a few last-minute items. It connects directly to your Kroger Plus Card (or allows you to create one), giving you access to personalized deals, digital coupons, and convenient shopping options like Pickup and Delivery.
Step 1: Getting Started – Download and Account Setup
Ready to revolutionize your grocery routine? Let's get the app on your phone!
Sub-heading: Downloading the App
First things first, you'll need to download the Kroger app. It's available for both iOS (Apple App Store) and Android (Google Play Store) devices.
For iPhone users: Open the "App Store," search for "Kroger," and tap "Get" to download.
For Android users: Open the "Google Play Store," search for "Kroger," and tap "Install" to download.
Once downloaded, open the app.
Sub-heading: Creating or Linking Your Digital Account
This is where the magic begins! To unlock all the app's features, you need a Kroger digital account and to link your Plus Card.
New User? Create an Account:
When you first open the app, you'll likely see an option to "Sign Up" or "Create Account." Tap this.
You'll be prompted to enter your email address, create a password, and provide some basic personal information.
Crucially, you'll also be asked if you have a Kroger Plus Card. If you don't, the app will guide you through creating a new digital Plus Card. This card is essential for earning fuel points, accessing digital coupons, and getting personalized savings.
Follow the on-screen prompts to complete your registration. You might receive an email to verify your account.
Already Have a Plus Card and Digital Account? Link It Up!
If you already have a Plus Card but haven't used the app before, or if you had a digital account previously, select "Sign In."
Enter your existing email address and password.
The app will then prompt you to link your physical Plus Card number to your digital account if it isn't already. This ensures all your loyalty benefits are consolidated.
Pro Tip: Make sure your location services are enabled for the Kroger app. This allows the app to automatically detect your preferred store, show relevant local deals, and enhance your pickup/delivery experience.
Step 2: Navigating the App – Your Dashboard to Savings
Once you're logged in, you'll be greeted by the app's home screen, which acts as your central hub for all things Kroger. Take a moment to familiarize yourself with the layout.
Sub-heading: Key Sections and What They Do
You'll typically find several prominent sections or tabs:
Home: Your personalized landing page with quick access to weekly ads, clipped coupons, and popular features.
Shop: This is where you'll build your shopping list, browse products, and initiate pickup or delivery orders.
Savings: Dedicated to all things discounts – digital coupons, weekly ads, personalized offers, and cash back deals. This is your money-saving powerhouse!
My Account/More: Access to your profile, past orders, fuel points, pharmacy services, store locator, and other settings.
Step 3: Unleashing the Power of Digital Coupons
This is arguably one of the most beloved features of the Kroger app. Gone are the days of forgotten paper coupons or missed deals.
Sub-heading: Finding and Clipping Coupons
Accessing Coupons: Navigate to the "Savings" tab and then select "Digital Coupons." You'll see a vast array of available discounts.
Browse and Filtering:
You can scroll endlessly through the current offers, or use the search bar to look for specific products or brands.
Often, you'll find filters to sort by category (e.g., "Dairy & Cheese," "Produce," "Household"), "Expiring Soon," or "Newest."
Clipping Coupons: When you see a coupon you want to use, simply tap the "Clip" button next to it. That's it! The coupon is now digitally attached to your Kroger Plus Card. You don't need to print anything.
Sub-heading: Understanding Different Coupon Types
Manufacturer Coupons: These are typically for specific products and are funded by the product manufacturer.
Store Coupons: These are offered directly by Kroger and are often for specific departments or general savings.
Weekly Digital Deals: These are special, often deeper discounts that are only available for a limited time, usually aligning with the weekly ad cycle. Make sure to clip these before they expire!
Personalized Offers: Based on your past purchasing history, Kroger often sends personalized coupons directly to your account. These are fantastic for saving on items you regularly buy.
Important Note: Clipped digital coupons will automatically apply at checkout when you scan your Plus Card or use Kroger Pay. No need to tell the cashier you have coupons!
Step 4: Building Your Smart Shopping List
The Kroger app makes creating and managing your shopping list incredibly easy and efficient.
Sub-heading: Adding Items to Your List
Browse and Add: As you browse weekly ads or digital coupons, you'll often see an option to "Add to List" or "Add to Cart" (if you're planning an online order).
Search for Items: Use the search bar within the "Shop" section to find specific products. Once found, tap "Add to List."
Scan Barcodes (In-Store Helper): This is a super handy feature! While in the store, if you want to remember to buy something next time, or quickly check for a price or coupon, use the app's built-in barcode scanner. This will bring up the product information and allow you to add it to your list.
Manual Entry: You can also manually type items into your list.
Sub-heading: Using Your List In-Store
Organized by Aisle (Often!): The app often organizes your list by aisle based on your selected store's layout, making your in-store trip much faster.
Check Off Items: As you add items to your physical cart, you can check them off your digital list, keeping track of what you still need.
View Clipped Coupons: Your list will often show which items have clipped digital coupons, so you can easily see your potential savings as you shop.
Step 5: Convenient Shopping Options – Pickup & Delivery
The Kroger app isn't just for in-store shopping; it brings the store to you!
Sub-heading: Kroger Pickup (ClickList)
Select "Pickup": From the "Shop" section, choose the "Pickup" option.
Choose Your Store & Time Slot: Select your preferred Kroger store and then choose a convenient date and time for pickup. Times slots can fill up quickly, especially during peak hours, so book in advance if possible!
Build Your Cart: Add all your desired groceries to your online cart. The app will indicate if items are out of stock or if substitutions might be made. You can usually approve or deny substitutions.
Checkout & Payment: Review your order, apply any remaining digital coupons, and pay securely within the app using a credit or debit card. SNAP EBT is also accepted at pickup locations.
Pickup Day: You'll receive notifications as your order is prepared. When you arrive at the store during your selected time slot, follow the signs for "Online Pickup" or "ClickList." There's usually a dedicated parking area and a number to call or a sign to indicate your arrival. A Kroger associate will bring your groceries out and load them into your car!
Sub-heading: Kroger Delivery
Select "Delivery": From the "Shop" section, choose the "Delivery" option.
Enter Your Address & Time Slot: Provide your delivery address and choose a delivery window that works for you.
Build Your Cart: Just like with pickup, fill your cart with your groceries.
Checkout & Payment: Complete your order and payment through the app. Be aware that delivery orders may incur a service fee and/or a driver tip.
Receive Your Delivery: Your groceries will be delivered to your doorstep. For age-restricted items (like alcohol), an adult of legal age with a valid ID must be present to receive the order.
Key Difference: For Pickup, you're responsible for collecting your order. For Delivery, a driver brings it directly to you.
Step 6: Streamlined Checkout with Kroger Pay
Tired of fumbling for your loyalty card and then your payment card at checkout? Kroger Pay solves this!
Sub-heading: Setting Up Kroger Pay
Access Kroger Pay: From the app's home screen or the "My Account" section, look for "Kroger Pay."
Add Payment Method: You'll be prompted to add a credit card, debit card, or prepaid card to your Kroger Pay wallet. You'll also set up a 4-digit PIN for security.
Link Loyalty Card (Automatic): Your Plus Card is automatically linked to Kroger Pay once you've set it up, meaning one scan covers everything.
Sub-heading: Using Kroger Pay In-Store and at the Pump
At the Register: Open the Kroger app, tap "Kroger Pay," and generate a unique QR code. The cashier will scan this single QR code. This scan simultaneously applies your Plus Card for loyalty benefits and digital coupons, and processes your payment! It's incredibly fast and contact-free.
At the Fuel Pump: Select "Kroger Pay" in the app, choose "Use at the Pump," and enter your pump number. You can then select your fuel discount and payment type. Once confirmed, you can start pumping gas, and the payment will be processed automatically.
Step 7: Managing Your Pharmacy Prescriptions
The Kroger app extends its convenience to your health needs.
Sub-heading: Refilling and Tracking Prescriptions
Access Pharmacy: Look for the "Pharmacy" section in the app (usually under "My Account" or "More").
Refill Prescriptions: You can typically refill prescriptions by entering the prescription number, selecting your preferred pharmacy, and scheduling a pickup time.
Track Status: Check the status of your existing prescriptions – whether they're ready for pickup, in process, or need attention.
Manage Family Prescriptions: Some features allow you to manage prescriptions for family members linked to your account.
Step 8: Checking Fuel Points and Other Rewards
Kroger's loyalty program is highly rewarding, and the app makes it easy to track your progress.
Sub-heading: Monitoring Your Fuel Points
View Current Balance: The app prominently displays your current fuel points balance. You earn 1 point for every $1 spent on eligible items (and often bonus points on certain promotions or with a Kroger credit card).
Redeem at the Pump: When using Kroger Pay at the fuel pump, the app will show your available fuel discounts to apply.
Sub-heading: Exploring Other Rewards
Cash Back Deals: Look for "Cash Back" offers in the "Savings" section. Load these to your card, and when you purchase qualifying items, the cash back will be credited to your account.
Personalized Promotions: Beyond just coupons, the app often provides exclusive promotions and bonus rewards tailored to your shopping habits. Always check these!
Step 9: Store Locator and Weekly Ads
Even if you're just popping into a store, the app has tools to help.
Sub-heading: Finding Your Nearest Store
Store Locator: Use the "Store Locator" feature to find the closest Kroger store or Fuel Center to your current location. You can search by city, state, or ZIP code.
Store Details: Get store hours, address, phone number, and available services (e.g., pharmacy, deli, floral) for each location.
Sub-heading: Browse the Weekly Ad
Digital Weekly Ad: Access the complete weekly ad digitally, often before the paper circular arrives.
Add to List Directly: See a great deal in the ad? Tap on the item to view details and often add it directly to your shopping list or cart.
10 Related FAQ Questions: How To Maximize Your Kroger App Experience
Here are some common questions about using the Kroger app, along with quick answers to help you troubleshoot and get the most out of it:
How to Fix Kroger App Login Issues?
Clear Cache & Data: Go to your phone's app settings, find Kroger, and clear its cache and data.
Force Close & Reopen: Completely close the app and then reopen it.
Reset Password: Use the "Forgot Password" option if you're sure your credentials are correct.
Reinstall App: Uninstall and reinstall the app for a fresh start.
Check Internet Connection: Ensure you have a stable Wi-Fi or cellular connection.
How to Get Digital Coupons to Load to My Card?
Open the Kroger app and navigate to the "Savings" or "Digital Coupons" section.
Tap the "Clip" button next to each coupon you wish to use. They will automatically link to your Plus Card.
How to Use Kroger Pay at the Pump?
Open the Kroger app and select "Kroger Pay" from the home screen.
Choose "Use at the Pump" and enter your pump number.
Confirm your fuel discount and payment method in the app, then proceed to pump your gas.
How to Track My Fuel Points in the App?
Your current fuel points balance is usually displayed prominently on the app's home screen or within the "My Account" section.
How to Change My Preferred Store in the Kroger App?
Go to your "My Account" or "Settings" within the app.
Look for an option like "Preferred Store" or "Change Store" and select your desired location.
How to Add Items to My Shopping List?
You can add items by Browse the weekly ad, searching for specific products, or manually typing them into the "List" section of the app. Look for "Add to List" buttons.
How to Order Groceries for Pickup or Delivery?
Navigate to the "Shop" section of the app.
Select either "Pickup" or "Delivery," choose your store and time slot, and then build your cart.
How to Check My Past Purchases in the Kroger App?
Go to the "My Account" or "More" section of the app.
Look for "Purchase History" or "Past Orders" to view your previous transactions.
How to Receive Personalized Offers from Kroger?
Ensure your Kroger Plus Card is linked to your digital account.
Regularly use your Plus Card or the app when shopping. Kroger's system learns your buying habits and sends tailored offers to your account.
Opt-in for email notifications within your account settings for additional personalized deals.
How to Contact Kroger Customer Service Through the App?
While direct in-app messaging might not always be available, the app usually provides quick access to contact information. Look under "My Account" or "More" for "Customer Service," "Contact Us," or "Help," which will often list phone numbers or direct you to their website's support page.
