You've just wrapped up a week of hard work at Kroger, and now you're eager to see your earnings. Where's that paystub? It's a common question, and thankfully, Kroger provides several convenient ways for its associates to access their pay information. This lengthy guide will walk you through everything you need to know, step-by-step, to effortlessly view your Kroger paystub, ensuring you always stay on top of your financial details.
Understanding Your Kroger Paystub
Before we dive into the "how-to," let's briefly touch upon why your paystub is so important. A paystub isn't just a number; it's a detailed record of your hard work, showcasing:
Gross Pay: Your total earnings before any deductions.
Net Pay: The actual amount deposited into your account after all deductions.
Deductions: This includes taxes (federal, state, local), social security, Medicare, and any pre-tax or post-tax deductions for benefits like health insurance, retirement contributions, or union dues.
Hours Worked: A breakdown of your regular and overtime hours.
Year-to-Date (YTD) Information: Cumulative totals for your earnings and deductions throughout the year, crucial for tax filing.
Keeping track of this information is vital for budgeting, verifying your pay, and understanding your financial picture.
Step 1: Are You a Current Kroger Associate?
First things first, let's confirm your status! Are you currently employed by Kroger, or are you looking for past paystubs after leaving the company? The process can vary slightly depending on your situation.
If you are a current Kroger associate: Great! You'll primarily be using Kroger's employee self-service portals.
If you are a former Kroger associate: You might still be able to access your paystubs online for a period. If not, contacting HR or payroll will be your next step.
Don't worry, we'll cover options for both!
Step 2: Accessing Your Paystub Online – The Primary Method
The most common and convenient way to view your Kroger paystub is through their online employee portals. Kroger primarily utilizes the "MyInfo" portal, which can often be accessed via the "FEED" app or directly through a web browser.
Sub-heading: Via the MyInfo Portal (Recommended)
This is your go-to for all things related to your employment information, including paystubs.
Open your web browser: Navigate to the Kroger employee portal. While the exact URL might sometimes vary or redirect, a common entry point is
www.mylifeatkroger.comormyinfo.kroger.com. You can also try searching "Kroger MyInfo login" to find the most up-to-date link.Locate the Login Section: Look for a "Current Associates" or "Log In" button.
Enter Your Credentials: You'll typically need your:
Enterprise User ID (EUID): This is your unique Kroger employee ID. If you don't know it, you can often find it on a previous paystub or by asking your manager or HR.
Password: This is the password you set up for your Kroger employee accounts. Remember, passwords often expire, so if you haven't logged in recently, you might need to reset it.
Choose "Company Single Sign-On": When presented with login options, make sure you select the "Company Single Sign-On" button, as this is for Kroger employees.
Navigate to Paystubs: Once logged in, look for a section like:
"MyInfo"
"Payroll Information"
"Employee Self-Service"
"Pay"
"Payslips" You may need to click through a few options to find the specific "Paystub" or "Payslips" link.
Select the Pay Period: You'll usually see a list of available pay periods. Click on the one you wish to view.
View, Download, or Print: Your paystub will typically open as a PDF document. You'll have options to:
View: Just look at it on your screen.
Download: Save a digital copy to your computer or phone for your records. This is highly recommended!
Print: Get a physical copy if you need one.
Sub-heading: Using the FEED App
For mobile convenience, the Kroger "FEED" app can also provide access to your paystubs.
Download the FEED App: If you haven't already, download the "Kroger FEED" app from your smartphone's app store (Google Play Store for Android, Apple App Store for iOS).
Log In: Use your same EUID and password as you would for the web portal.
Find MyInfo: Within the app, navigate to the "MyInfo" tab or section.
Access Payslips: Look for "Pay" or "Payslips" to view your paystub details.
Step 3: What If You Can't Log In or Don't Have Access?
It happens! Forgotten passwords, locked accounts, or being a new associate waiting for your first paystub can all be reasons you can't immediately access your information online.
Sub-heading: Password Reset and Account Issues
Forgot Password? On the MyInfo login page, there should be a "Forgot Password" or "Reset Password" link. Follow the prompts. This may involve security questions or email verification.
Locked Account? If you've tried logging in too many times with the wrong password, your account might be locked. You'll typically need to wait a certain period, or in some cases, contact internal support.
In-Store Assistance (Recommended for password resets/unlocks): Many Kroger locations have a dedicated phone or computer with a "Support" button that connects you directly to technical support. This is often the quickest way to resolve login issues for your EUID and password. Some associates also report that an "IAM" (Identity and Access Management) section in the store's computer systems can help with password resets.
Sub-heading: For New Associates
If you're a brand new Kroger associate, be aware that your first one or two paychecks might be mailed to you rather than being immediately available for direct deposit or online viewing, especially if direct deposit hasn't been fully set up yet. If you're concerned, speak with your manager or HR representative.
Sub-heading: Contacting Kroger HR or Payroll
If all online avenues fail, or if you're a former employee who can no longer access the online portals, contacting Kroger's Human Resources (HR) or Payroll department is your next crucial step.
Speak to your Manager/Store HR: For current employees, your immediate manager or the HR representative at your store location can often provide guidance or direct you to the correct internal contact.
Call Kroger's General HR/Payroll Support: While a general customer service line (like 1-800-KRO-GERS) might not directly handle paystub inquiries, they might be able to redirect you. For specific payroll issues or to request a copy of a paystub, you might need a more direct HR or payroll support number, which your manager should be able to provide.
Consider contacting the Union (if applicable): If you are part of a union (e.g., UFCW), your union representative can also be a valuable resource for pay-related questions and guidance.
When contacting HR or payroll, be prepared to provide:
Your full name
Your Employee ID (EUID)
Your date of birth
Your last known address (especially for former employees)
The specific pay period(s) for which you need the paystub.
Step 4: Understanding Your Paystub Details
Once you've successfully accessed your paystub, take a moment to review it thoroughly.
Sub-heading: Key Sections to Review
Employee Information: Verify your name, address, and Social Security Number (last four digits usually shown).
Company Information: Kroger's legal name and address.
Pay Period Dates: The start and end dates of the pay period your check covers.
Pay Date: The date you received your payment.
Hours and Earnings:
Regular Hours/Pay: Your standard work hours and corresponding earnings.
Overtime Hours/Pay: Any hours worked beyond your regular schedule and their higher pay rate.
Other Earnings: This might include holiday pay, bonus pay, sick pay, or vacation pay.
Taxes and Deductions:
Federal Income Tax: Amount withheld for federal taxes.
State Income Tax: Amount withheld for state taxes (if applicable in your state).
Local Income Tax: Amount withheld for city or county taxes (if applicable).
Social Security (FICA - SS): Your contribution to Social Security.
Medicare (FICA - Med): Your contribution to Medicare.
Benefits Deductions: Premiums for health, dental, vision insurance, etc.
Retirement Contributions: Deductions for 401(k) or other retirement plans.
Other Deductions: Union dues, garnishments, loan repayments, etc.
Year-to-Date (YTD) Totals: These figures show your cumulative earnings and deductions from the beginning of the calendar year to the current pay period. This is essential for tax purposes.
Net Pay: The final amount deposited into your bank account (for direct deposit) or paid out via check.
Sub-heading: What to Do if You Find an Error
Don't ignore discrepancies! If you notice any errors on your paystub (incorrect hours, wrong pay rate, missing deductions, etc.):
Document the Error: Make a note of the specific discrepancy, the pay period, and how it differs from what you expect.
Gather Supporting Evidence: This might include your time clock records, work schedule, or any communication about pay changes.
Contact Your Manager or HR/Payroll: Report the error immediately. Provide them with all the details and supporting documentation.
Follow Up: Keep a record of your communication (dates, names of people you spoke with, what was discussed). Follow up if the issue isn't resolved promptly.
Step 5: Storing Your Paystubs Securely
It's a good practice to keep copies of your paystubs for your records. They are valuable documents for:
Financial Planning: Budgeting and tracking your income.
Loan or Rental Applications: Proof of income.
Tax Preparation: While W-2s are primary, paystubs can help reconcile information.
Dispute Resolution: In case of any payroll discrepancies, your paystubs are crucial evidence.
Sub-heading: Digital vs. Physical Storage
Digital Storage:
Pros: Easy to search, less clutter, accessible from anywhere.
Cons: Requires secure backup and password protection.
Method: Download PDFs to a secure folder on your computer or cloud storage (e.g., Google Drive, Dropbox) that is password-protected.
Physical Storage:
Pros: Tangible copy, no technology required.
Cons: Can get lost or damaged, requires physical space.
Method: Print copies and keep them in a dedicated folder or binder in a safe place.
It's often a good idea to do both – keep digital copies for ease of access and a physical copy of your W-2 and perhaps the last paystub of the year.
Frequently Asked Questions (FAQs)
How to access my Kroger paystub if I'm a new employee?
New employees' first one or two paychecks may be mailed. After that, you'll typically access them online through the MyInfo portal using your Enterprise User ID (EUID) and password. Consult your manager or HR for initial login details.
How to reset my Kroger paystub portal password?
On the MyInfo login page, look for a "Forgot Password" or "Reset Password" link and follow the on-screen instructions. For quicker resolution, use an in-store computer with a "Support" button or contact your store's HR/manager for assistance with the IAM system.
How to find my Kroger Enterprise User ID (EUID)?
Your EUID is usually printed on previous paystubs. If you don't have one, ask your manager or a Human Resources representative at your store.
How to view past Kroger paystubs online?
Once logged into the MyInfo portal, navigate to the "Payslips" or "Payroll Information" section. You'll typically see an archive where you can select and view paystubs from previous pay periods.
How to get a copy of my W-2 from Kroger?
Your W-2 form, which summarizes your annual earnings and taxes, is usually available through the same MyInfo portal around tax season (January/February). Kroger also typically mails physical copies to your last known address by January 31st.
How to set up direct deposit for my Kroger pay?
Information on setting up or changing direct deposit is usually found within the MyInfo portal under a "Direct Deposit" or "Payment Information" section. You'll need your bank's routing number and your account number. Your manager or HR can also guide you.
How to contact Kroger payroll directly for assistance?
While there isn't a widely published direct payroll number for individual inquiries, your best bet is to speak with your store manager or HR department. They can either resolve the issue or provide the appropriate internal contact for payroll.
How to understand deductions on my Kroger paystub?
Your paystub will list various deductions. Federal and state taxes, Social Security (FICA-SS), and Medicare (FICA-Med) are mandatory. Other deductions might be for health insurance, retirement plans (401k), union dues, or other benefits you've enrolled in. Each deduction should be clearly labeled.
How to get my final Kroger paystub if I've quit or been terminated?
As a former associate, you might still have access to the MyInfo portal for a period. If not, you'll need to contact Kroger's HR department or the corporate payroll office to request a mailed or emailed copy of your final paystub and W-2.
How to resolve errors on my Kroger paystub?
If you find an error, immediately contact your direct manager or the store's HR representative. Provide them with details of the discrepancy and any supporting documentation (e.g., time clock records). Follow up if the issue isn't resolved promptly.
