How Do I Get A Morgan Stanley Account Number

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Navigating your financial accounts can sometimes feel like a treasure hunt, especially when you need specific details like your account number. If you're a Morgan Stanley client, finding your account number is crucial for various tasks, from setting up direct deposits to initiating wire transfers. But don't worry, it's not as elusive as it seems! This comprehensive guide will walk you through every step to locate your Morgan Stanley account number, ensuring you have the information you need, when you need it.

Let's dive in!

Step 1: Have you checked your recent statements?

This is often the easiest and most common way to find your Morgan Stanley account number. Before you do anything else, take a moment to locate your latest account statement, whether it's a paper copy or a digital one.

Sub-heading: Paper Statements

If you receive paper statements, your account number will typically be prominently displayed near the top of the statement. Look for a section that details your account summary or general account information. It's usually a string of numbers that uniquely identifies your specific account. Keep an eye out for labels like "Account Number," "Account #," or "Acct. No."

Sub-heading: Digital Statements (Morgan Stanley Online)

Accessing your digital statements is incredibly convenient.

  1. Log in to Morgan Stanley Online: Go to the official Morgan Stanley website and log in to your account. If you haven't set up online access yet, you'll need to register first.
  2. Navigate to Documents/Statements: Once logged in, look for a section typically labeled "Services," "Documents," "Statements," "Account Documents," or "eDelivery." The exact wording might vary slightly.
  3. Select Your Account and Statement Period: You'll likely see a list of your accounts. Choose the specific account for which you need the number. Then, select a recent statement period (e.g., last month's statement).
  4. View or Download: Open the statement (it might be a PDF). Your account number will be visible on the statement, similar to a paper copy. This is often the quickest digital route.

Step 2: Utilizing Morgan Stanley Online or the Mobile App

Morgan Stanley provides various online tools to manage your accounts, and these platforms are excellent resources for finding your account number.

Sub-heading: Finding Your Account Number Online (Morgan Stanley Online)

Beyond just viewing statements, the online portal often has a direct section for account information.

  1. Log in to Morgan Stanley Online: As in Step 1, ensure you are logged into your account.
  2. Access Account Information: Look for a tab or menu option titled "Services," "Account Services," or "Account Information." This is where you'll find details specific to your account.
  3. Locate Account Number: Within this section, you should see your account number displayed clearly. For checking accounts, you may also find your routing number here, which is often needed for direct deposits.

Sub-heading: Finding Your Account Number on the Morgan Stanley Mobile App

The Morgan Stanley Mobile App offers a streamlined experience for on-the-go access.

  1. Open the Morgan Stanley Mobile App: Launch the app on your smartphone or tablet.
  2. Log In: Enter your credentials to log in.
  3. Navigate to Account Information: Look for a "Menu" icon (often three horizontal lines) or a "Profile + Settings" option.
  4. Select Account Information: Within the menu, you'll likely find "Account Information" or a similar option. Tapping on this should reveal your account number. Some apps might display it directly on the account summary screen.

Step 3: Check Your Checks (if applicable)

If you have a Morgan Stanley checking account and have physical checks, your account number is printed directly on them.

Sub-heading: Where to Look on a Check

On the bottom of your checks, you'll typically see three sets of numbers separated by symbols.

  • The first set of numbers (usually nine digits) is your routing number.
  • The second set of numbers is your account number.
  • The third set is the check number.

Be careful not to confuse the routing number with your account number! The account number is generally the middle sequence.

Step 4: Contact Your Financial Advisor or Morgan Stanley Support

If all else fails, or if you prefer direct assistance, reaching out to Morgan Stanley is a reliable option.

Sub-heading: Contacting Your Financial Advisor

If you have a dedicated Morgan Stanley Financial Advisor, they are your primary point of contact for all account-related inquiries. They can easily provide you with your account number and answer any other questions you may have.

  • Look for their contact information on previous statements, emails, or business cards.

Sub-heading: Calling Morgan Stanley Customer Service

Morgan Stanley has various customer service lines depending on the type of account you hold.

  1. Identify the Correct Number:
    • For general assistance with Morgan Stanley accounts, you can typically call 1 (888) 454-3965 (toll-free) or +1 (801) 902-6997 (Outside the U.S.).
    • If your account is with ETRADE from Morgan Stanley, you can call 1-800-387-2331.
    • For Stock Plan participants (if you access your account at StockPlanConnect.com), you can call 1-800-838-0908.
    • For specific departments like New Accounts, you might find 1-877-937-6739 useful.
    • Always check the "Contact Us" section on the official Morgan Stanley website for the most up-to-date and specific phone numbers based on your account type and location.
  2. Be Prepared for Verification: When you call, the representative will ask you a series of security questions to verify your identity before providing any account information. Have your personal details, such as your Social Security Number or Tax ID, and potentially your mother's maiden name, ready.

Step 5: Visiting a Morgan Stanley Branch Office

While less common in the digital age, visiting a physical branch is always an option if you prefer in-person assistance.

Sub-heading: Locating a Branch

Use the "Branch Office Locator" on the Morgan Stanley website to find the nearest branch to you.

Sub-heading: What to Bring

When visiting a branch, be sure to bring a valid form of identification (e.g., driver's license, passport) as you will need to verify your identity to access your account information.


By following these steps, you should be able to efficiently locate your Morgan Stanley account number, no matter where you are or what resources you have at hand. Remember to always keep your account information secure and never share it with unverified sources.


10 Related FAQ Questions

Here are 10 frequently asked questions related to Morgan Stanley account numbers, with quick answers:

How to find my Morgan Stanley account number online?

You can find your Morgan Stanley account number by logging into Morgan Stanley Online, navigating to the "Services" or "Account Information" section, or by viewing a recent digital account statement.

How to get my Morgan Stanley routing number for direct deposit?

Your routing number for direct deposit can usually be found on your checks (the first set of numbers at the bottom left) or by logging into Morgan Stanley Online and looking under "Services" or "Account Information."

How to locate my Morgan Stanley account number on a statement?

On both paper and digital statements, your account number is typically located near the top of the document, often under a section like "Account Summary" or "Account Details."

How to retrieve a forgotten Morgan Stanley account number?

If you've forgotten your account number, the easiest ways to retrieve it are by checking a recent statement, logging into Morgan Stanley Online or the mobile app, or by contacting your financial advisor or Morgan Stanley customer service.

How to identify the difference between a routing number and an account number on a check?

On a check, the routing number is the first set of nine digits at the bottom left, while the account number is the second set of numbers following the routing number.

How to contact Morgan Stanley customer service for account number assistance?

You can contact Morgan Stanley customer service by calling their general number at 1 (888) 454-3965 (toll-free) or +1 (801) 902-6997 (Outside the U.S.). Have your personal information ready for verification.

How to find my Morgan Stanley account number if I only have the mobile app?

Log in to the Morgan Stanley Mobile App, tap the "Menu" icon, then select "Account Information" or "Profile + Settings" to view your account number.

How to get my account number if my Morgan Stanley account is newly opened and I haven't received a statement yet?

If your account is new, your financial advisor should be able to provide the account number. Alternatively, you might receive initial account documents that contain the number.

How to use my Morgan Stanley account number for a wire transfer?

For wire transfers, you'll need both your Morgan Stanley account number and the appropriate routing number for wire transfers, which may differ from the ACH routing number. This information is typically available on your statements or through online banking.

How to ensure the security of my Morgan Stanley account number?

Always keep your account number confidential. Only share it with trusted individuals or institutions when necessary. Avoid writing it down in easily accessible places and be wary of phishing attempts or unsolicited requests for this information.

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