How Long Has Marcus Goldman Sachs Been Around

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You're curious about Marcus by Goldman Sachs, and how long it's been a player in the financial world. That's a great question, as it represents a significant shift for a historically investment-banking focused firm! Let's dive into the fascinating history of Marcus and understand its journey.

Step 1: Let's start with a quick thought experiment!

Before we unveil the exact launch date, take a moment and consider: Goldman Sachs is a name synonymous with Wall Street, complex financial transactions, and serving large institutions and ultra-high-net-worth individuals. Given that reputation, when do you think they decided to jump into consumer banking with a brand like Marcus?

Would it be in the early 2000s, perhaps amidst the dot-com boom? Maybe post-2008 financial crisis, when regulations pushed banks to diversify? Or more recently, as fintech disrupted traditional banking models?

Keep your guess in mind as we journey through the timeline!

How Long Has Marcus Goldman Sachs Been Around
How Long Has Marcus Goldman Sachs Been Around

Step 2: The Genesis of Goldman Sachs: A Glimpse into the Roots

To truly understand Marcus, we first need to acknowledge its parent company, Goldman Sachs. Marcus is named after the firm's founder, Marcus Goldman, who established his business way back in 1869.

Sub-heading: Marcus Goldman's Vision

Marcus Goldman, a German immigrant, started his venture in Lower Manhattan. His initial business involved buying and selling promissory notes from merchants, essentially acting as an intermediary between small businesses and institutional lenders. This laid the foundation for what would become one of the most influential financial institutions globally. So, while "Goldman Sachs" has been around for over 150 years, "Marcus by Goldman Sachs" is a much more recent innovation.

Step 3: The Birth of Marcus by Goldman Sachs: A Strategic Pivot

Now, for the answer to our initial question! Marcus by Goldman Sachs was launched in 2016.

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Sub-heading: Why the Shift to Consumer Banking?

Goldman Sachs' decision to enter the consumer banking space was a strategic move driven by several factors:

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  • Diversification: Historically, Goldman Sachs' revenue largely came from volatile trading and investment banking activities. Entering consumer banking offered a more stable and diversified revenue stream.

  • Untapped Market: The firm recognized an opportunity to address common "pain points" consumers experienced with traditional banking, such as confusing jargon, inflexible products, and hidden fees.

  • Leveraging Expertise: Goldman Sachs brought its vast experience in risk management and technology to build a new, customer-centric digital platform.

  • Post-Financial Crisis Landscape: After the 2008 financial crisis, many traditional investment banks faced increased scrutiny and a need to evolve their business models. Becoming a bank holding company during the crisis also provided them with a banking license that they hadn't fully utilized for consumer products.

Step 4: Initial Offerings and Rapid Growth

Marcus didn't launch with a full suite of banking services. It took a targeted approach, focusing on specific consumer needs.

Sub-heading: The First Products

  • Personal Loans: Marcus initially launched as an online lending platform offering no-fee unsecured personal loans. This was a key differentiator in a market often plagued by hidden charges.

  • High-Yield Savings Accounts: Shortly after, Marcus introduced online savings accounts, offering competitive interest rates that often surpassed those of traditional brick-and-mortar banks. This was bolstered by Goldman Sachs Bank USA's acquisition of GE Capital Bank's US online deposit platform in April 2016, which significantly boosted their client count.

Sub-heading: Early Success and Expansion

The platform quickly gained traction. Within eight months of its launch, Marcus had originated over $1 billion in loans. By the end of 2017, this figure reached $2 billion, and their deposit business was fully integrated under the Marcus brand.

Step 5: Evolution and Expansion of Services

Marcus has continued to evolve since its initial launch, adding more products and expanding its reach.

Sub-heading: New Products and Features

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  • Clarity Money Acquisition (2018): Goldman Sachs Bank USA acquired Clarity Money, a personal finance management app, welcoming its millions of users into the Marcus family and further enhancing their digital offerings.

  • UK Launch (2018): Marcus expanded internationally, launching its online savings platform in the United1 Kingdom, demonstrating its global ambitions in the consumer space.

  • Apple Card (2019): In a significant partnership, Marcus collaborated with Apple to launch Apple Card, the first credit card product issued by Goldman Sachs in its then 150-year history. This marked a major foray into the credit card market.

  • Marcus Invest (2021): Marcus further diversified by introducing Marcus Invest, an online investment platform offering individual and joint investment accounts, including various IRAs.

Sub-heading: Focus on Digital and Customer Experience

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A core tenet of Marcus has always been its digital-first approach. The platform, user experience, and products were developed based on extensive research and direct feedback from over 100,000 consumers, aiming for simplicity and transparency to address common financial frustrations. This has allowed them to grow significantly without a traditional branch network.

Step 6: Marcus's Enduring Presence and Future Trajectory

Since its launch in 2016, Marcus has grown into a multi-product platform serving millions of customers. As of recent reports, it has accumulated billions in deposits and consumer loan balances.

The firm's ambition, as stated by Goldman Sachs Chairman and CEO David Solomon, is to "build a large, differentiated, highly profitable digital consumer platform." This indicates a continued commitment to Marcus and its role in Goldman Sachs' overall strategy.

Step 7: Looking Ahead

Marcus by Goldman Sachs represents a fascinating case study of an established financial giant successfully venturing into a new, highly competitive market segment. Its focus on digital solutions, customer feedback, and competitive offerings has allowed it to carve out a significant niche in the consumer finance landscape in a relatively short period.

So, while Goldman Sachs has been around for over 150 years, Marcus by Goldman Sachs has been around for approximately 9 years, since its launch in 2016.


Frequently Asked Questions

Frequently Asked Questions (FAQs) about Marcus by Goldman Sachs

Here are 10 related FAQ questions, all starting with "How to," with quick answers:

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How to open a Marcus by Goldman Sachs account?

You can open a Marcus account by visiting their official website (marcus.com) and following the online application process for their savings accounts, CDs, or personal loans.

How to contact Marcus by Goldman Sachs customer service?

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Marcus offers customer support primarily via phone. Their website provides the relevant phone numbers for their customer care team, available during business hours.

How to transfer money to and from a Marcus savings account?

You can typically transfer money to and from your Marcus savings account through electronic transfers (ACH) linked to an external bank account, or by setting up direct deposit.

How to get a personal loan from Marcus by Goldman Sachs?

You can apply for a personal loan directly on the Marcus by Goldman Sachs website, providing financial information for an eligibility check and offer.

How to find the current interest rates for Marcus savings and CDs?

The most up-to-date interest rates for Marcus online savings accounts and Certificates of Deposit (CDs) are always available on their official website, marcus.com.

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How to manage my Marcus account online?

Marcus provides an intuitive online portal and mobile app where you can manage your accounts, view statements, make transfers, and track your financial progress.

How to close a Marcus by Goldman Sachs account?

To close a Marcus account, you typically need to contact their customer service directly via phone.

How to check my loan balance with Marcus by Goldman Sachs?

You can check your loan balance and repayment schedule by logging into your Marcus online account or by contacting their customer service.

How to know if Marcus by Goldman Sachs is FDIC insured?

Yes, Marcus by Goldman Sachs (Goldman Sachs Bank USA) is FDIC-insured, meaning your deposits are protected up to the maximum amount allowed by law. This information is clearly stated on their website.

How to get the Marcus by Goldman Sachs mobile app?

The Marcus by Goldman Sachs mobile app is available for download on both the Apple App Store and Google Play Store.

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