You're ready to embrace the convenience of Kroger Pickup, but wondering about the cost? You've come to the right place! Kroger Pickup, formerly known as ClickList, is a fantastic service that allows you to shop for your groceries online and then simply drive to your local Kroger store for a quick, hassle-free pickup. No more navigating crowded aisles or waiting in long checkout lines! Let's break down exactly how much Kroger Pickup costs and guide you through the entire process.
Unveiling the Cost: How Much is Kroger Pickup?
So, how much is Kroger Pickup? The good news is, for many, it can be absolutely free! Kroger's standard policy for Pickup orders is:
Free for orders of $35 or more. This is the most common scenario for regular grocery runs, making Kroger Pickup a highly economical and convenient option.
A service fee of approximately $4.95 for orders below $35. While this fee can vary slightly by location and might occasionally be higher (some sources mention up to $6.99 for below-minimum orders), it's generally a nominal charge for smaller pickups.
Understanding the Nuances:
It's important to note a few things:
Pricing Consistency: Generally, the prices for items online are the same as in-store. Kroger aims for price consistency across its shopping channels.
No Hidden Markups: You shouldn't encounter hidden markups on individual products when using Kroger Pickup.
First-Time User Perks: Kroger often offers promotions for new Pickup users, such as a discount on your first order (e.g., $15 off a $75 order). Keep an eye out for these!
Expedited Pickup: While not always an option, some sources mention an expedited pickup fee of around $7.99 for faster service, though this is less common for standard pickup.
Now that we've covered the cost, let's get you set up for your first (or next!) Kroger Pickup order!
Your Step-by-Step Guide to Kroger Pickup
Step 1: Are you ready to revolutionize your grocery shopping?
The first step is to get yourself set up with a Kroger digital account. This is your gateway to seamless online shopping.
1.1 Create Your Digital Account (or Sign In):
If you're new: Visit the Kroger website (Kroger.com) or download the Kroger app (available for Apple and Android devices). Look for the "Sign In" or "Create Account" option. You'll need to provide some basic information like your ZIP code, email address, and preferred local store.
If you already have an account: Simply sign in with your existing credentials. Make sure your Kroger loyalty card (Plus, Rewards, SooperCard, etc.) is linked to your digital account to ensure you get all your digital coupons and fuel points!
Step 2: Locate Your Preferred Store and Select "Pickup"
Once you're logged in, it's time to tell Kroger where you want to pick up your order.
2.1 Choose Your Store: On the Kroger website or app, you'll see an option to "Change Store" or select your preferred shopping method. Make sure to select "Pickup" and choose the Kroger store that's most convenient for you. This is crucial because inventory and available time slots are specific to each location.
Step 3: Shop 'Til You Drop (Virtually!)
This is where the fun begins! Browse Kroger's extensive online catalog.
3.1 Build Your Cart:
Use the search bar to find specific items you need.
Browse by department (produce, dairy, pantry, etc.) to discover new products or ensure you don't forget essentials.
Pro Tip: Look for "digital coupons" and "weekly ads" within the app or website. You can "clip" these digital coupons directly to your shopper's card, and they'll automatically apply to your order at pickup! This is a fantastic way to save even more.
Consider Substitutions: As you add items, you'll often have the option to allow or disallow substitutions if an item is out of stock. Kroger's associates are trained to find the closest match, and you can always refuse substitutions at pickup if you're not satisfied. It's your choice!
Step 4: Time to Checkout and Schedule Your Pickup
You've got everything you need in your virtual cart – now it's time to finalize the order.
4.1 Review Your Cart: Double-check all items, quantities, and any applied digital coupons.
4.2 Select Your Pickup Time Slot: This is where you choose the specific date and time you want to pick up your groceries. Available slots will vary based on store demand and staffing. Book early for popular times!
4.3 Payment: At checkout, you'll enter your payment information. Kroger Pickup generally accepts credit or debit cards. Important: While SNAP EBT is accepted for Pickup, you'll typically swipe your EBT card at the pickup location to complete the payment.
4.4 Confirm Your Order: Once you've reviewed everything and entered your payment details, confirm your order. You'll receive an email confirmation with your order details and pickup instructions.
Step 5: Go Get Your Groceries!
The easiest part of all!
5.1 Arrive at Your Designated Time: Head to your chosen Kroger store at the scheduled pickup time. Look for clearly marked "Pickup" or "Online Order" parking spots.
5.2 Check-In: Follow the instructions in your confirmation email or app – often, there's a specific phone number to call or a prompt in the app to "check in" when you arrive. This alerts the associates that you're there.
5.3 Wait for Your Order: A friendly Kroger associate will bring your pre-shopped order right to your car and load it for you. No need to even get out!
5.4 Review & Drive Away: The associate will often review any substitutions with you. If you're not happy with a substitution, you can decline it on the spot. Once everything looks good, you're all set!
10 Related FAQ Questions
Here are some frequently asked questions about Kroger Pickup:
How to use coupons with Kroger Pickup?
You can load digital coupons to your Kroger Shopper's Card through the app or website, and they will automatically apply to your Pickup order. For paper coupons, you can typically present them at the time of pickup, though digital coupons offer the quickest experience.
How to modify a Kroger Pickup order?
For next-day Pickup orders, you can typically add or edit items until midnight the day before your scheduled pickup by visiting "My Purchases" in your account. For same-day orders, modifications are generally not possible; you would need to cancel and re-place the order, potentially losing your reserved time slot.
How to cancel a Kroger Pickup order?
You can cancel a pending order by signing into your digital account, going to "My Purchases," selecting the order, and choosing "Cancel." If you have trouble, contact Kroger Customer Service.
How to handle substitutions with Kroger Pickup?
When placing your order, you can indicate your preference for substitutions. Kroger associates will try to find the closest match for out-of-stock items. At pickup, the associate will review any substitutions, and you have the option to refuse them before your order is finalized.
How to pay for a Kroger Pickup order?
You generally pay with a credit or debit card online when placing the order. For SNAP EBT, you will typically swipe your EBT card at the pickup location.
How to find my Kroger Pickup history?
Log in to your digital account on the Kroger website or app and navigate to "My Purchases" to view your order history.
How to know if a specific Kroger store offers Pickup?
You can check for Kroger Pickup availability by entering your ZIP code on Kroger.com or within the app and selecting "Pickup" as your shopping method. The available stores will then be displayed.
How to get fuel points with Kroger Pickup?
Yes, you earn fuel points on your Kroger Pickup orders just as you would with in-store purchases, provided your loyalty card is linked to your digital account.
How to change my Kroger Pickup time or location?
Once an order is placed, you generally cannot change the pickup time or location. You would need to cancel the existing order and place a new one with the desired time and location.
How to contact Kroger Customer Service for Pickup issues?
If you encounter any issues or have questions regarding your Kroger Pickup order, you can contact Kroger Customer Service at the number provided on their website or app, usually 800-576-4377.
