Ready to take control of your finances and unlock a world of banking possibilities with Nationwide? Whether you're looking to open your very first account, add a new one to your existing portfolio, or even bring a loved one into your financial sphere with a joint account, this comprehensive guide will walk you through every step of the process. Let's dive in!
How to Add a Nationwide Account: Your Comprehensive Guide
Nationwide Building Society offers a variety of accounts, from everyday current accounts to specialized savings and ISAs. Understanding your options and the process for adding a new account is key to a smooth experience.
Step 1: Identify Your Banking Needs - What Kind of Account Are You Looking For?
Before you even think about forms or online applications, the first and most crucial step is to clearly define what you need from your new Nationwide account. Are you:
- Looking for an everyday account for your salary and daily spending? You might be interested in a FlexAccount, FlexDirect, or FlexPlus. Each has distinct features and benefits, like interest on in-credit balances or packaged insurances.
- Saving for a specific goal, like a house deposit or a dream holiday? Nationwide offers various savings accounts, including instant access, limited access, and fixed-rate options, as well as Cash ISAs for tax-efficient saving.
- Opening an account for your child? The FlexOne account is designed for 11-17 year olds.
- Considering a joint account with a partner or family member? This involves a slightly different process, often requiring one person to open a sole account first and then add the other person.
- Simply looking to add another account (e.g., a new savings pot) to your existing Nationwide banking profile? This is often the simplest process if you're already a Nationwide customer.
Take a moment now to consider what your primary purpose is for this new account. This will significantly guide your choices in the following steps.
Step 2: Explore Nationwide Account Offerings and Check Eligibility
Once you have a clearer idea of your needs, it's time to explore Nationwide's specific account types and their eligibility criteria.
Sub-heading 2.1: Navigating the Nationwide Website
The Nationwide website is an excellent resource. Head to their "Current Accounts" or "Savings & ISAs" sections. Each account will have a dedicated page detailing:
- Key features and benefits: What does the account offer? (e.g., interest rates, cashback, insurance).
- Fees and charges: Are there any monthly fees? Are there charges for certain transactions?
- Eligibility criteria: This is very important. It will specify requirements like age, residency, and whether you need to pay in a minimum amount each month. For example, some current accounts are for those aged 18 or over, while student accounts have specific enrolment requirements.
Sub-heading 2.2: Understanding Eligibility Requirements
- Proof of Identity and Address: This is a universal requirement for opening any bank account in the UK, due to money laundering regulations. Even if you apply online, Nationwide will likely need to verify your identity. Common documents include:
- Valid UK Passport
- Full UK Driving Licence
- Utility bills (less than 3 months old, not mobile phone)
- Council Tax bill (less than 12 months old)
- Bank or Building Society statements (less than 3 months old)
- Always check Nationwide's specific requirements, as these can vary.
- Existing Customers vs. New Customers: If you're already a Nationwide member, adding a new account is generally simpler as they already have your verified details. New customers will always undergo a full identity and address verification process.
Step 3: Choose Your Application Method
Nationwide provides several convenient ways to add an account. Your best option depends on whether you're a new or existing customer and your preference for online, app-based, or in-person banking.
Sub-heading 3.1: Online Application (Website or Internet Bank)
This is often the quickest and most popular method for new and existing customers.
- For New Customers:
- Go to the Nationwide website and navigate to the desired account type (e.g., "Current Accounts").
- Click on "Apply now" for the chosen account.
- You'll be guided through an online application form where you'll input your personal details, employment information, and financial circumstances.
- Nationwide will attempt to verify your identity electronically. If they can't, you might be asked to visit a branch with your ID.
- Remember: If you open a current account online, you'll usually be registered for online banking simultaneously. Your login details will follow in the post.
- For Existing Customers (via Internet Bank):
- Log in to your Nationwide Internet Bank account.
- Look for a "Products & Applications" or "Open a new account" section.
- You'll likely see a list of eligible accounts you can open.
- The application form will often be pre-filled with your existing details, making the process much faster.
- Often, new savings accounts can be opened this way with just a few clicks.
Sub-heading 3.2: Mobile Banking App
If you're already a Nationwide member and use their banking app, this can be an incredibly convenient way to add new accounts.
- For Existing Customers:
- Open and log in to your Nationwide Banking App.
- Navigate to the "Products & Applications" section, or similar.
- You'll typically find options to browse and apply for new current accounts, savings accounts, and ISAs directly within the app.
- The app often uses biometric authentication (Face ID/Touch ID) for secure and speedy applications.
Sub-heading 3.3: In-Branch Application
For those who prefer face-to-face assistance or if online verification isn't possible, visiting a Nationwide branch is a good option.
- Preparation is Key:
- Call ahead: It's advisable to check branch opening hours and if you need to book an appointment, especially for complex applications like joint accounts with specific requirements.
- Gather your documents: Bring your proof of identity and address (originals, not photocopies). The Nationwide website provides a comprehensive list of acceptable documents.
- Know your details: Be prepared to provide personal information, employment details, and potentially financial information.
- Branch Experience:
- A Nationwide advisor will guide you through the application process, answer any questions, and verify your identification documents on the spot. This can be particularly helpful if you have specific questions about account features or eligibility.
Sub-heading 3.4: Telephone Banking
If you're registered for Nationwide's telephone banking service, you may be able to open some accounts over the phone.
- Contact Nationwide's customer service: Their general enquiries number is usually available on their website. Be prepared to go through security questions to verify your identity.
- Account types: Not all account types may be available for opening via telephone, so it's best to confirm this when you call.
Step 4: Completing the Application Form
Regardless of the method you choose, the application form will require similar information. Be prepared to provide:
- Personal Details: Full name, date of birth, nationality, marital status.
- Contact Information: Current address, email address, mobile phone number.
- Employment Details: Occupation, employer's name and address.
- Financial Information: Income details, estimated monthly outgoings (for current accounts), initial deposit amount (for savings accounts).
- Tax Information: Your National Insurance number (if applicable in the UK) and tax residency details.
- Security Questions: You may be asked to set up security questions and answers for future account access.
Tip: Double-check all information before submitting. Errors can delay your application.
Step 5: Verification and Account Opening
Once you've submitted your application, Nationwide will begin the verification process.
- Online Verification: For online applications, Nationwide often attempts immediate electronic verification using credit reference agencies. This is usually a "soft search" that doesn't impact your credit score.
- Manual Review: If electronic verification isn't successful, or for certain account types, your application may go for a manual review. This could involve Nationwide requesting further documents or a branch visit.
- Joint Accounts: If you're adding a second account holder, they will also need to complete identity verification. Nationwide often has a process where the second person creates a "Customer Profile" online, which is then linked to the main application.
- Confirmation: You will receive confirmation once your account is successfully opened. This will typically be via email, followed by welcome packs, debit cards, PINs, and card readers (if applicable) sent by post within a few working days.
- Online Banking Registration: If you opened your account in a branch or over the phone, there might be a short waiting period (e.g., 6 working days) before you can fully register for online banking with your new account. If you opened it online, you should be registered automatically.
Step 6: Activating and Managing Your New Account
Congratulations! Your new Nationwide account is now open. Here's what to do next:
Sub-heading 6.1: Activating Your Debit Card and Online Access
- Debit Card: Follow the instructions provided with your new debit card to activate it. This often involves making a PIN transaction at a cash machine.
- PIN: Your PIN will arrive separately from your card for security. Memorize it and destroy the notification.
- Online Banking: If you're a new online banking user, follow the instructions in your welcome pack to register for the Internet Bank or Banking App. If you're an existing user, your new account should automatically appear in your online banking once it's fully set up. You might need to refresh your account view.
- Card Reader: For some online banking functions, especially setting up new payees or making large payments, you might still need a card reader. Nationwide will send you one if required.
Sub-heading 6.2: Setting Up Payments and Transfers
- Direct Debits and Standing Orders: If this is your main current account, you'll want to set up your regular payments. You can typically do this through the Internet Bank or Banking App.
- Funding Your Account: Transfer money into your new account from an existing one, or set up a regular payment from your salary. You'll need your new Nationwide sort code and account number.
- Linking External Accounts: If you want to easily transfer money between Nationwide and other bank accounts, you'll need to set up Nationwide as a new payee on your external bank's platform, and vice-versa.
Sub-heading 6.3: Exploring Account Management Features
- Banking App: Download the Nationwide Banking App for convenient mobile access. It allows you to check balances, view transactions, manage payments, freeze/unfreeze cards, and more.
- Internet Bank: Use the Internet Bank for more in-depth account management, including viewing statements, managing direct debits, and applying for other products.
- Paperless Statements: Consider switching to paperless statements for environmental benefits and easy access to your financial history online.
Step 7: Review and Optimise
Periodically review your account to ensure it's still meeting your needs.
- Account Performance: For savings accounts, keep an eye on interest rates. For current accounts, check if you're meeting any conditions to benefit from features like cashback or in-credit interest.
- Product Switches: Nationwide allows members to switch between certain current account types if their needs change (e.g., from a FlexAccount to a FlexPlus). You can explore these options through their website or online banking.
10 Related FAQ Questions
How to: Choose the Right Nationwide Account for Me?
Quick Answer: Consider your primary need (everyday banking, saving, specific benefits), compare Nationwide's account types (FlexAccount, FlexDirect, FlexPlus, various savings accounts, ISAs), and check the eligibility criteria and any associated fees.
How to: Open a Joint Account with Nationwide?
Quick Answer: Typically, one person opens a sole account first. Then, the other person creates a Customer Profile online (if new to Nationwide), and the primary account holder can then add them to make it a joint account through the online banking or app.
How to: Verify My Identity When Opening a Nationwide Account Online?
Quick Answer: Nationwide usually attempts electronic verification first. If unsuccessful, you'll be asked to provide original physical documents (e.g., passport, driving licence, utility bill) by visiting a branch or, in some cases, by post or certified copy.
How to: Link My New Nationwide Account to My Existing Online Banking?
Quick Answer: If you're an existing Nationwide customer, your new account should automatically appear in your Internet Bank or Banking App within 24 hours of opening. If not, contact customer service.
How to: Fund My New Nationwide Account?
Quick Answer: You can fund it via bank transfer from another account (you'll need your new Nationwide sort code and account number), by setting up a Direct Debit, or by depositing cash/cheques at a Nationwide branch or ATM.
How to: Get a Debit Card and PIN for My New Account?
Quick Answer: Your debit card and PIN will be sent to your registered address by post, usually separately for security reasons, within a few working days of your account opening.
How to: Set Up Direct Debits and Standing Orders on My New Nationwide Account?
Quick Answer: You can set these up easily through your Nationwide Internet Bank or the Mobile Banking App. You'll need the payee's sort code, account number, and the payment amount/frequency.
How to: Access My Statements for My New Nationwide Account?
Quick Answer: You can view and download electronic statements through your Nationwide Internet Bank or the Mobile Banking App. You can also request paper statements if preferred.
How to: Close a Nationwide Account?
Quick Answer: You can usually close an account by contacting Nationwide directly via phone, visiting a branch, or sometimes through online banking, ensuring any balance is transferred out first.
How to: Get Help if I Have Problems Adding a Nationwide Account?
Quick Answer: Contact Nationwide's customer service via phone (details on their website), use their online chat service, visit your local branch, or check their comprehensive "Help & Support" section on their website.
