Moving home is a significant life event, and one of the most crucial tasks on your checklist should be updating your address with all essential service providers. Nationwide Building Society is no exception! Keeping your details up-to-date with Nationwide ensures you receive important correspondence, helps prevent identity fraud, and maintains the smooth operation of your accounts, be it a current account, savings, or mortgage.
So, are you ready to get this sorted? Let's dive in!
The Importance of Updating Your Address with Nationwide
Imagine missing out on vital financial statements, changes to terms and conditions, or even alerts about potential fraud, all because your mail is still going to your old address. It's not just an inconvenience; it's a security risk. Nationwide frequently sends sensitive information, and having it delivered to an outdated address can leave you vulnerable. Updating your address promptly safeguards your financial well-being and privacy.
 |
| How To Change Address At Nationwide |
Step 1: Choose Your Preferred Method of Update – Which Way Works Best for You?
Nationwide offers several convenient ways to update your address. The best method for you will depend on your comfort with technology, whether you have a joint account, and how quickly you need the change to be processed.
Sub-heading: Option 1: Online via Internet Banking or Banking App (Recommended for Speed and Convenience)
Do you prefer to manage your finances digitally? This is often the quickest and most straightforward way to update your address with Nationwide.
Using the Internet Bank:
- Log In: Visit the Nationwide website and log in to your Internet Bank account. If you're not registered, you can do so in about 5 minutes.
- Navigate to Details: Once logged in, look for a section like "Manage my details and settings."
- Find Address Option: Within this section, select "Change my address" from the "My details" part.
- Enter New Address: Choose "Change your current address" and carefully enter your new address details.
- Confirm and Update: Follow any further on-screen instructions to confirm and save your changes. Hit the "Update" button to finalize.
Using the Mobile Banking App:
- Open and Log In: Launch the Nationwide mobile banking app on your smartphone or tablet and log in securely.
- Access Menu: Tap on the menu icon (usually three horizontal lines or a "More" option).
- Select Details & Settings: Choose "Details & Settings" from the menu.
- Go to Your Details: Select "Your details."
- View or Change Address: Tap "View or change your address" and then "Edit" next to the address details you wish to modify.
- Follow Instructions: Follow the prompts to enter your new address and save your changes.
Important Note: If you're registering a foreign address, you'll need to select the specific "Register a foreign address" option within the Internet Bank, as the standard options are for UK addresses only.
Tip: Break down complex paragraphs step by step.
Sub-heading: Option 2: In Branch – For a Personal Touch
Prefer to speak to someone in person or have a joint account? Visiting a Nationwide branch can be a good option, especially if you have a joint account where each member may need to notify the bank separately (though for some banks, only one account holder might need to visit).
- Find Your Nearest Branch: Use Nationwide's online branch finder by entering your postcode to locate the most convenient branch.
- Gather Required ID: Before you go, make sure you have valid identification with you. This typically includes:
- A valid full UK passport
- A valid full UK photocard driving licence
- Alternatively, one document from their "Proof of Name" list and one different document from their "Proof of Current Address" list (see "Step 3: What You Might Need" for more details).
- Speak to Staff: A member of staff at the branch will be able to assist you in completing the address change.
Sub-heading: Option 3: By Post – The Traditional Route
If online or in-branch isn't feasible for you, the postal method is always an option.
-
Draft a Letter: Write a clear letter to Nationwide stating your intention to change your address. Ensure you include the following vital information:
- Your full name(s) as they appear on your Nationwide accounts.
- Your previous address.
- Your new, updated address.
- Your account number(s) and sort code(s) for all relevant Nationwide accounts (current accounts, savings, mortgage).
- The effective date of your new address.
- Your signature(s). For joint accounts, it's advisable that all account holders sign the letter.
-
Send Your Letter: Mail your letter to the Nationwide Building Society main address:
Nationwide Building Society Swindon SN38 1NW
Nationwide will process your address change upon receipt of your letter. They may contact you if they require further information or to validate the change.
Sub-heading: Option 4: By Phone – Quick Enquiries
While you can generally inquire about changing your address by phone, for security reasons, it's often not the primary method for completing the change, especially for joint accounts. However, it's a good way to get initial information or clarify any doubts.
- You can call Nationwide on 03457 30 20 11.
- Be prepared to answer security questions to verify your identity.
Step 2: When to Notify Nationwide – Timing is Key!
Ideally, you should notify Nationwide of your address change as soon as you have a confirmed move-in date.
QuickTip: Read a little, pause, then continue.
- As soon as possible: This allows Nationwide enough time to process the change and ensures all future correspondence reaches your new home.
- Avoid delays: Some banks can take up to 7 working days to process a change of address, depending on the method of notification. Timely notification prevents any disruption to your banking services.
- Before the move: If possible, aim to update your address before you physically move. This helps ensure that any mail sent around your moving date goes directly to your new address.
Step 3: What You Might Need – Preparing Your Documentation
While online and app updates may not always require immediate document submission, for in-branch visits or if Nationwide requests further verification, you'll need to provide proof.
Sub-heading: Proof of Identity (if required for in-branch or specific situations):
- Valid full UK passport
- Valid full UK photocard driving licence
Sub-heading: Proof of Current Address (if required for in-branch or specific situations):
Nationwide may ask for one document from this list. It's crucial that this document is different from the one used for proof of name, if applicable.
 |
- UK-based bank or building society statement (must be less than 3 months old) - Note: Nationwide Flex Accounts, Cheshire, Derbyshire and Dunfermline building society statements may not be acceptable for proof of address.
- UK gas or electricity bill (must be less than 3 months old)
- UK phone bill (not mobile phone: must be less than 3 months old)
- UK water bill (must be less than 12 months old)
- UK council tax bill (must be less than 12 months old)
- UK mortgage statement (must be less than 12 months old)
- Benefit letter from your local housing authority (must be less than 12 months old)
- Tenancy agreement from a housing association or a council
- Letter from a university or college (must be less than 12 months old)
- HMRC tax documentation (e.g., tax notice, coding assessment, statement, credit document, or notice of tax code – less than 6 months old).
- Valid national driving licence from an EU/EEA country.
- Current account, credit card, or mortgage statement from an EEA-based bank (less than 3 months old).
- Utility bill in your name from an EEA-based utility provider (less than 3 months old).
Always remember to check Nationwide's official website or speak to them directly for the most up-to-date and complete list of acceptable documents, as these can sometimes change.
Step 4: Confirming Your Address Change
Once you've submitted your address change, Nationwide will process it. You should receive confirmation that your address has been updated. This might be:
- A confirmation email if you used online banking or the app.
- A letter sent to your new address.
- A verbal confirmation if you changed it in branch.
It's a good idea to keep an eye on your new address for any correspondence from Nationwide in the weeks following your update to ensure everything is in order.
QuickTip: Read actively, not passively.
Step 5: Don't Forget Other Essential Updates!
While updating your address with Nationwide is crucial, remember that they are just one piece of the puzzle. Moving home requires a comprehensive address update strategy!
Sub-heading: Other Key Organizations to Notify:
- Utility Providers: Gas, electricity, water, internet, landline.
- Council Tax: Your local council.
- DVLA: For your driving licence and vehicle registration.
- HMRC: For tax purposes.
- Employer: For payroll and correspondence.
- Insurance Providers: Home, car, life, health insurance.
- Healthcare Providers: Doctor, dentist, optician.
- Other Banks and Financial Institutions: Credit card companies, other savings accounts, investment providers.
- Subscription Services: Magazines, streaming services, delivery services.
- Online Retailers: Update your shipping and billing addresses.
- Friends and Family: Of course!
Related FAQ Questions
Here are 10 common "How to" questions related to changing your address with Nationwide, along with quick answers:
How to change address at Nationwide online?
Log in to your Internet Bank or Banking App, go to "Details & Settings" or "Manage my details," and select "Change my address" to update your details digitally.
How to change address at Nationwide for a joint account?
For joint accounts, it's often recommended to change the address in branch or by post, as both account holders might need to provide their consent or signatures. While one person might be able to initiate it online, confirmation from both could be required.
How to change address at Nationwide if I'm moving abroad?
You can register a foreign address online through the Internet Bank by selecting the specific "Register a foreign address" option. You can also contact them by phone or visit a branch if you're still in the UK.
QuickTip: Slow down when you hit numbers or data.
How to confirm my address change with Nationwide?
Nationwide usually sends a confirmation email or a letter to your new address once the change has been processed. You can also check your online banking details to see the updated address.
How to update my Nationwide mortgage address?
You can update your mortgage address through the Internet Bank or Banking App (often via "Mortgage Manager"), by visiting a branch, or by sending a signed letter by post.
How to change my Nationwide current account address?
The process is the same as the general address change: use the Internet Bank, Banking App, visit a branch, or send a letter by post.
How to change my Nationwide savings account address?
Similar to current accounts, you can update your savings account address via the Internet Bank, Banking App, in branch, or by mail.
How to provide proof of address to Nationwide?
If requested, you'll need to provide documents like a utility bill (gas, electricity, water, landline), bank statement (from another bank), council tax bill, or driving licence, ensuring they meet Nationwide's criteria for age and type.
How to contact Nationwide about an address change?
You can contact Nationwide by calling their general enquiries line at 03457 30 20 11, visiting a local branch, or sending a letter to their Swindon address.
How to ensure all my Nationwide accounts have the updated address?
When you change your address through their official channels (online, app, in-branch, or by post), the update should typically apply to all your linked accounts. However, it's always wise to confirm with a Nationwide representative or check your statements for all accounts after the change.
 |
