How To Close Usaa Savings Account

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Hey there! Thinking about closing your USAA savings account? It's a pretty common step when you're looking to consolidate finances, move to a new bank, or simply simplify your banking. Whatever your reason, I'm here to guide you through the process, step by step, to make it as smooth and stress-free as possible. Let's dive in!

How to Close Your USAA Savings Account: A Comprehensive Guide

Closing a bank account might seem like a daunting task, but with a clear plan, it's quite manageable. USAA, known for serving military members and their families, offers several ways to facilitate account closures. This guide will walk you through everything you need to know, from preparing your account to confirming its closure.

Step 1: Gather Your Thoughts and Information - Are You Truly Ready?

Before you even think about calling USAA or clicking any buttons, take a moment to consider why you're closing the account and where your funds will go. This initial reflection is crucial to prevent any hiccups later on.

  • Review Your Account Activity: Have you been actively using this savings account for direct deposits, automatic transfers, or bill payments? Make a list of all recurring transactions. You'll need to update these with your new bank or payment method to avoid missed payments or disruptions.
  • Check for Pending Transactions: Ensure all pending ATM/debit card transactions have posted, and any checks you've written have cleared. Closing an account with pending activity can complicate the process and potentially lead to issues.
  • Resolve Any Disputes: If you have any active disputes on the account, resolve them before initiating the closure.
  • USAA Pay Bills Payments: If you use USAA Pay Bills, make sure there are no pending payments linked to this savings account.
  • Understand Your Balance: Know your current balance. You'll need to transfer these funds out before the account can be fully closed.

Step 2: Emptying Your Account Safely - Transferring Your Hard-Earned Savings

This is arguably the most critical step. You'll need to move all funds out of your USAA savings account before it can be closed. USAA offers several convenient ways to do this.

Sub-heading 2.1: Electronic Transfers (Highly Recommended)

The easiest and often quickest way to move your money is electronically.

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  • Transfer to another USAA Account: If you have another USAA checking or savings account, you can easily transfer funds internally. These transfers are typically immediate if done on weekdays before 9 p.m. CT.
  • Transfer to an External Bank Account: You can set up transfers to external checking or savings accounts at other financial institutions.
    • How to do it on USAA.com:
      • Log on to USAA.com.
      • Open the "+ Banking" menu.
      • Select "Manage Payment and Transfer Accounts."
      • If your external account isn't already linked, you'll need to add it. This may involve a verification process (usually small deposits to your external account that you confirm). This can take up to 3 business days.
      • Once verified, you can initiate a transfer. Transfers from USAA to another bank generally take 1 to 3 business days.
    • How to do it on the USAA Mobile App:
      • Log on to the USAA Mobile App.
      • Select the "Transfer" icon.
      • Select the "From" or "To" account field.
      • Select "Add or manage external accounts" to add a new one, or choose an existing one.
  • Using Zelle®: For smaller amounts (typically up to $5,000 daily and $25,000 within 30 days), Zelle® is a fast way to send money to almost anyone with a bank account in the U.S., using their email address or U.S. mobile phone number.
    • Log on to the USAA Mobile App and select "Zelle®."
Sub-heading 2.2: Other Transfer Options (Less Common for Full Closure)

While less common for entirely emptying an account for closure, these options exist:

  • Wire Transfer: If you need to transfer a large sum (over $5,000) quickly, a wire transfer is an option. Fees may apply. For transfers over $10,000, you'll likely need to call USAA.
  • Request a Check: In some cases, if you can't transfer electronically, you might be able to request a check for the remaining balance. However, this is usually handled during the account closure conversation with a representative.

Important Note on Limits: Be aware of daily and 30-day transfer limits for external transfers. These are typically $5,000 daily and $25,000 within 30 days for transfers to/from external accounts. If you have a very large balance, you might need to make multiple transfers over several days or consider a wire transfer.

Step 3: Contacting USAA - The Direct Approach

Once your account balance is near zero and you've handled all pending transactions and recurring payments, it's time to formally request the closure.

USAA explicitly states that the most straightforward way to close an account is by calling them during business hours. This allows for immediate verification and confirmation of the closure.

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  • Phone Number: Call USAA at 800-531-USAA (8722). For TTY devices, dial 711.
  • Business Hours for Member Assistance Team (Central Time):
    • Monday – Friday: 7:00 a.m. – 7:00 p.m. CT
    • Saturday: 7:00 a.m. – 3:00 p.m. CT
    • Sunday: Closed
  • What to Expect:
    • Be prepared to verify your identity (account number, Social Security number, answers to security questions).
    • The representative will confirm your intention to close the account.
    • They will check for any remaining balances or pending transactions. If there's a small residual balance (e.g., a few cents of accrued interest), they'll often disburse it to you or transfer it to another USAA account.
    • They will confirm the closure and provide you with a confirmation number or details. Keep this confirmation for your records.
Sub-heading 3.2: Online Chat or Self-Service (Limited Eligibility)

USAA also offers online chat or a self-service experience to close eligible deposit accounts online. While convenient, it's important to understand that not all accounts or situations will qualify for online closure. If you encounter any issues or your account isn't eligible, you'll be directed to call.

  • How to Access: Log in to your USAA account on their website or mobile app and look for options related to account management or closure.

Step 4: Confirmation and Follow-Up - Ensuring a Clean Break

After you've initiated the closure, it's crucial to confirm that the account is indeed closed and that there are no lingering issues.

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  • Check Your Online Banking: After a few business days, log into your USAA online banking. The closed savings account should no longer appear, or its status should clearly indicate "closed."
  • Look for a Final Statement: USAA may send a final statement confirming the account closure and any final transactions or interest payments.
  • Monitor Your New Account: Keep an eye on your new bank account to ensure all recurring deposits and payments have successfully transitioned.
  • Shred Old Documents: Once you're certain the account is closed, shred any old checks, debit cards, and statements associated with the USAA savings account to protect your personal information.
Frequently Asked Questions
How To Close Usaa Savings Account
How To Close Usaa Savings Account

Related FAQ Questions

How to Check My USAA Savings Account Balance Before Closing?

You can check your USAA savings account balance by logging into your USAA online account, using the USAA mobile app, or by calling USAA customer service at 800-531-USAA (8722).

How to Transfer Funds from My USAA Savings Account?

You can transfer funds from your USAA savings account to another USAA account or an external bank account via online banking or the USAA mobile app. You can also use Zelle® for smaller transfers or initiate a wire transfer for larger amounts.

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How to Find My USAA Account Number and Routing Number?

Your USAA account number can typically be found on your checks, bank statements, or by logging into your USAA online banking or mobile app. The USAA routing number is 314074269.

How to Update Direct Deposits and Automatic Payments?

Before closing, you need to contact the originating parties (e.g., your employer for direct deposit, utility companies for automatic payments) and provide them with your new bank account details. Do this well in advance of your desired closure date.

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How to Close a USAA Savings Account if I'm Overseas?

You can still call USAA from overseas. They have international contact numbers listed on their website. Alternatively, you may be able to use their online chat service.

How to Close a USAA Savings Account for a Deceased Loved One?

For a deceased loved one's account, you will need to contact USAA's survivor relations team. They will guide you through the specific documentation required, which typically includes a death certificate and legal documents proving your authority (e.g., executor of the estate).

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How to Avoid Fees When Closing My USAA Savings Account?

USAA generally does not charge fees for closing savings accounts. The main way to avoid issues is to ensure all funds are transferred out and there are no pending transactions or negative balances before initiating the closure.

How to Confirm My USAA Savings Account is Fully Closed?

After initiating the closure, log into your USAA online account to see if the account still appears. You should also receive a final statement or confirmation. If unsure, call USAA to verify.

How to Handle Accrued Interest When Closing a USAA Savings Account?

Any accrued interest that hasn't been paid out will typically be calculated up to the closure date and either disbursed to you via check or transferred to another linked USAA account during the closure process.

How to Reopen a USAA Savings Account After Closing It?

If you've closed your USAA savings account but wish to open a new one in the future, you can do so by reapplying for a new savings account with USAA. The process would be similar to opening a new account initially.

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