How To Connect American Express To Xero

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Seamlessly Integrating American Express with Xero: Your Ultimate Step-by-Step Guide!

Hey there, fellow business owners and finance enthusiasts! Are you ready to revolutionize your bookkeeping and make managing your American Express transactions a breeze? Tired of manual entries, missing receipts, and the headache of reconciliation? Well, you've landed in the perfect spot! In this comprehensive guide, we're going to walk you through every single step of connecting your American Express card to Xero, transforming your financial management into a smooth, automated process. Let's dive in and unlock the power of seamless integration!

How To Connect American Express To Xero
How To Connect American Express To Xero

Step 1: Getting Started – Preparing for a Smooth Connection

Before we jump into the technicalities, let's make sure you have everything you need for a frictionless setup. Think of this as laying the groundwork for a financial masterpiece!

What You'll Need:

  • Your American Express Account Details: This includes your username and password for your American Express online account. Make sure you can log in without any issues. If you haven't set up online access yet, now's the time to do it!

  • Your Xero Account Access: Ensure you have administrator or advisor access to your Xero organization. You'll need the necessary permissions to connect bank feeds.

  • A Stable Internet Connection: This might seem obvious, but a reliable connection will prevent any interruptions during the setup process.

  • A Few Moments of Focused Time: While the process is straightforward, dedicating a specific time will help you avoid distractions and complete it efficiently.

Quick Pre-Check:

  • Is your American Express account active and in good standing? Any issues with your Amex account could hinder the connection.

  • Do you have multiple Amex cards you want to connect? You'll need to repeat the process for each card if they have separate online logins or are part of different accounts.

Step 2: Navigating to the Bank Accounts Section in Xero

Now that we're prepped, let's head over to Xero and find the right place to kick off the integration.

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Accessing Your Bank Accounts:

  1. Log in to your Xero account. Use your credentials to access your organization.

  2. From the Xero dashboard, locate the "Accounting" tab in the main navigation menu. It's usually near the top of the screen.

  3. Click on "Bank accounts." This will take you to a page listing all your current bank accounts connected to Xero.

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Step 3: Adding Your American Express Account

This is where the magic begins! We'll now initiate the connection process within Xero.

Initiating the Bank Feed Connection:

  1. On the "Bank accounts" page, look for a button that says "Add Bank Account" or "Add Account." Click on it.

  2. A search bar will appear. In this search bar, type "American Express" (or "Amex").

  3. Xero will likely present several American Express options. Carefully select the specific American Express entity that matches your card type and region. For instance, "American Express (US)" or "American Express (UK)," etc. Choosing the correct entity is crucial for a successful connection.

  4. Once you've selected the correct American Express option, Xero will typically give you a brief overview of what connecting this feed entails. Click "Connect account" or "Get started."

Step 4: Authorizing the Connection with American Express

This is the secure part where you grant Xero permission to access your American Express data. Xero does not store your American Express login credentials. Instead, it uses a secure, token-based authentication system.

The Secure Authentication Process:

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  1. Xero will redirect you to the official American Express login portal. This is a security measure to ensure you are directly authenticating with Amex.

  2. On the American Express login page, enter your American Express online banking username and password.

  3. You may be prompted to complete a multi-factor authentication (MFA) step, such as entering a code sent to your phone or email, or using a security key. Do not skip this step – it's vital for your account security.

  4. Once you've successfully logged in and completed any MFA, American Express will ask you to authorize Xero to access your account data. Review the permissions Xero is requesting and confirm your authorization. This usually involves clicking a button like "Allow," "Connect," or "Approve."

Remember, you are granting Xero read-only access to your transactions. Xero cannot make payments or changes to your American Express account.

Step 5: Configuring Your American Express Feed in Xero

After successful authorization, you'll be returned to Xero to finalize the setup of your new bank feed.

Finalizing the Connection:

  1. Back in Xero, you'll see a screen where you can select the specific American Express accounts you wish to connect. If you have multiple Amex cards under one online login, they will typically be listed here. Select the accounts you want to import transactions for.

  2. You'll also need to specify the "Account Type" in Xero (e.g., Credit Card).

  3. Choose a "Convert to" currency if your American Express account is in a foreign currency and you want transactions converted to your Xero organization's base currency.

  4. Select a "Start Date" for importing transactions. This is important! You can choose to import transactions from a specific date, often a few months back, or from the beginning of your current financial year. Ensure this date aligns with when you want to start reconciling transactions in Xero.

  5. Click "Connect" or "Save."

Step 6: Initial Transaction Import and Reconciliation

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Congratulations! Your American Express account is now connected to Xero. Xero will begin importing your past transactions based on your chosen start date.

What to Expect and Do Next:

  1. Initial Import: Xero will start importing your transactions. This might take a few minutes, especially if you've selected a long historical period. You'll see a "Connecting..." or "Importing..." status.

  2. Dashboard View: Once imported, your American Express account will appear on your Xero dashboard under "Bank Accounts."

  3. Reconciliation Time! Now comes the fun part (for some of us, anyway!). Click on your new American Express account on the dashboard. You'll see your imported transactions in the "Reconcile" tab.

  4. Matching and Explaining:

    • Xero will try to automatically match transactions to invoices or bills you've already entered.

    • For transactions that aren't matched, you'll need to "Explain" them. This involves categorizing the expense, adding a description, and assigning it to a contact if applicable.

    • Regularly reconcile your transactions to keep your books accurate and up-to-date. This will save you a lot of time and stress at tax season!

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Step 7: Maintaining Your Connection and Best Practices

Your connection is live, but a little ongoing maintenance goes a long way to ensure smooth financial management.

Tips for Ongoing Success:

  • Regularly Log In to Amex: Occasionally logging into your American Express online account directly can help prevent the bank feed from dropping. Banks sometimes require re-authentication for security purposes.

  • Check for Disconnections: Xero will usually notify you if a bank feed has disconnected. If this happens, simply follow Step 4 again to re-authenticate the connection.

  • Utilize Bank Rules: For recurring expenses (e.g., software subscriptions, utility bills), set up "Bank Rules" in Xero. This will automate the explanation process for these transactions, saving you significant time. Go to "Accounting" > "Bank accounts" > "Bank Rules."

  • Attach Receipts: Whenever possible, attach receipts to your transactions in Xero. This is invaluable for record-keeping and audits. Xero's mobile app makes this super easy!

  • Review Your Dashboard: Make it a habit to check your Xero dashboard regularly to ensure all bank feeds are up-to-date and transactions are ready for reconciliation.


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Frequently Asked Questions

Frequently Asked Questions: How To...

Here are 10 common "How to" questions related to connecting American Express to Xero, with quick answers to get you back on track!

How to Check if my American Express is Connected to Xero?

  • Log in to Xero, go to "Accounting," and then "Bank accounts." Your American Express account should be listed there with a green "Connected" status.

How to Reconnect my American Express if the Feed Stops Working?

  • Go to "Accounting" > "Bank accounts." Find your American Express account. There will likely be a "Reconnect" button or a prompt to update your login details. Click it and follow the on-screen instructions to re-authenticate with Amex.

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How to Change the Start Date for My American Express Transactions in Xero?

  • You typically cannot change the start date once the feed is established. You would need to disconnect the feed and then reconnect it, choosing a new start date during the setup process. Be careful doing this as it can create duplicate transactions if not handled carefully.

How to Handle Multiple American Express Cards in Xero?

  • If your multiple Amex cards are under one online login, Xero should present them all during Step 5. You can select which ones to connect. If they have separate online logins, you'll need to repeat the entire connection process for each separate login.

How to Delete an American Express Bank Feed in Xero?

  • Go to "Accounting" > "Bank accounts." Click on the American Express account you wish to delete. On the account details page, there will be an "Account options" or similar menu. Look for an option to "Disconnect bank feed" or "Delete bank account." Be aware that deleting the feed will not remove historical transactions already imported.

How to Manually Import American Express Statements into Xero?

  • If the bank feed isn't working or for historical data, you can download a statement from your American Express online account (usually in CSV or OFX format). Then, in Xero, go to "Accounting" > "Bank accounts," click on your American Express account, and look for an "Import a statement" option.

How to Create Bank Rules for American Express Transactions in Xero?

  • Go to "Accounting" > "Bank accounts." Click on "Bank Rules" (usually located near the top right). You can then create new rules based on specific text in the transaction description, amount, or payee.

How to Reconcile American Express Credit Card Payments in Xero?

  • When you make a payment from your bank account to American Express, you'll see two transactions: a payment out from your bank account and a payment in to your American Express account (or a reduction of the balance). Reconcile the payment out from your bank account to a "Transfer" to your American Express account in Xero.

How to Categorize American Express Expenses Correctly in Xero?

  • When reconciling, use the "Explain" tab. Enter the "Who," "What" (account code/category), and "Why" (description). Set up bank rules for recurring expenses to automate this process.

How to Deal with American Express Foreign Currency Transactions in Xero?

  • If your Amex card handles multiple currencies, Xero will typically import them in their original currency. You'll need to specify a "Convert to" currency during setup or use Xero's multi-currency features to manage these. When reconciling, Xero will usually apply the exchange rate at the time of the transaction, though you may need to adjust for small exchange rate differences.

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Quick References
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