How To Download A Statement From Nationwide

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You're here because you need to get your hands on a Nationwide statement, right? Whether it's for a mortgage application, proof of address, budgeting, or just keeping your financial records in order, getting your bank statement is a common task. And good news! Nationwide makes it quite straightforward to do this, primarily through their Internet Bank (their online banking portal) and their Banking App.

This lengthy guide will walk you through every step, ensuring you can download your statement with ease. Let's dive in!

The Ultimate Guide: How to Download a Statement from Nationwide

Accessing your financial records is crucial for a variety of reasons. Nationwide offers convenient ways to view and download your statements, giving you control over your financial information. Remember, you can typically view and download statements for the last 36 months via both the app and internet banking.


How To Download A Statement From Nationwide
How To Download A Statement From Nationwide

Step 1: Choosing Your Preferred Method – App or Internet Bank?

Before we begin, let's decide how you want to download your statement. Nationwide provides two primary digital channels, each with its own advantages:

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  • Nationwide Banking App: Ideal for on-the-go access and often quicker if you primarily manage your finances from your smartphone.
  • Nationwide Internet Bank (Website): Great for a more detailed view on a larger screen and for downloading multiple statements or a wider date range.

Think about what device you're currently using and which method feels more comfortable for you. We'll cover both in detail!


Step 2: Logging In – Your Gateway to Your Statements

Regardless of your chosen method, the first crucial step is to securely log in to your Nationwide account.

Sub-heading: Logging in via the Nationwide Banking App

  1. Open the Nationwide Banking App: Find the blue Nationwide icon on your smartphone or tablet and tap it to launch the app.
  2. Enter Your Passnumber or Use Biometrics: You'll be prompted to enter your personal passnumber. Alternatively, if you've set up biometric login (like Touch ID or Face ID), you can use that for a swift and secure entry.
  3. Verify (if prompted): Occasionally, for security, the app might ask for additional verification, such as a few digits from your memorable data.

Sub-heading: Logging in via the Nationwide Internet Bank (Website)

  1. Navigate to the Nationwide Website: Open your web browser (e.g., Chrome, Firefox, Safari) and go to the official Nationwide website (nationwide.co.uk).
  2. Locate the "Log in" Button: On the Nationwide homepage, you'll typically find a prominent "Log in" button, usually in the top right corner. Click on it.
  3. Select "Internet Banking": From the login options, choose "Internet Banking."
  4. Enter Your Customer Number, Passnumber, and Memorable Data: You'll need to input your customer number, followed by specific digits from your passnumber and memorable data as requested.
  5. Click "Log in": Once all details are correctly entered, click the "Log in" button to access your online banking.

Step 3: Navigating to Your Account Statements

Once logged in, the path to your statements is quite intuitive.

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Sub-heading: Finding Statements in the Banking App

  1. Select Your Account: From the main screen of the app, you'll see a list of your Nationwide accounts (e.g., FlexAccount, savings accounts, credit cards). Tap on the specific account for which you want to download a statement.
  2. Look for "My Documents" or "Statements": Once you've selected an account, scroll down or look for a section or tab usually labelled "My Documents" or "Statements." This is where your official statements are stored. Nationwide generally consolidates all your important account documents here.
  3. View or Download: Within "My Documents," you'll find a list of available statements, usually ordered by date. Tap on the statement date you wish to view or download. You'll typically have an option to view it within the app or download it as a PDF.

Sub-heading: Finding Statements in the Internet Bank

  1. Choose "View accounts" or Select Account: After logging into the Internet Bank, you'll likely be presented with an overview of your accounts. You might see a "View accounts" tab, or you can directly click on the account name from your account list.
  2. Access "My Documents": Once you've selected your desired account, look for a tab or link labelled "My Documents" in the top bar or within the account details section. This is where your statements and other important letters are archived.
  3. Select a Statement Date: In "My Documents," you'll see a list of available statements. Choose the statement date you need.
  4. Download Options: You will then typically see options to view the statement online or download it. Nationwide usually provides statements in PDF format. For credit cards, you might also have an option to "Download transactions" and select a format.

Step 4: Downloading Your Statement

This is the final step where you secure your digital copy.

Sub-heading: Completing the Download in the App

  1. Confirm Download: After selecting the statement and choosing to download, your phone might ask for permission to save the file. Grant permission if prompted.
  2. File Location: The PDF statement will usually be saved to your device's default "Downloads" folder or a specific "Documents" folder. You can then open it with a PDF viewer.

Sub-heading: Completing the Download in the Internet Bank

  1. Click "Download": Once you've selected the statement you wish to download, click the "Download" button.
  2. Choose Save Location: Your web browser will typically prompt you to choose a location on your computer where you want to save the PDF file. Select a memorable location, such as your "Downloads" folder or a dedicated "Bank Statements" folder.
  3. Rename (Optional but Recommended): It's a good practice to rename the file to something descriptive, like "Nationwide_FlexAccount_Statement_June2025.pdf," for easy identification later.
  4. Open and Verify: Once downloaded, open the PDF file to ensure it's the correct statement and that all information is visible. You'll need a PDF reader (like Adobe Acrobat Reader) installed on your computer, which is usually pre-installed or easily downloadable for free.

Important Considerations and Tips:

  • Date Range: Nationwide allows you to download statements for the last 36 months through online banking and the app. If you need older statements, you might need to contact Nationwide directly.
  • Paperless Statements: If you've opted for paperless statements, you'll receive an email notification when a new statement is ready to view online. This is an eco-friendly and convenient way to manage your documents.
  • Security: Always ensure you are on the official Nationwide website or using the official Nationwide Banking App when logging in. Be wary of phishing attempts.
  • File Format: Statements are almost always downloaded in PDF format, which is a widely accepted and secure document type.
  • Printing: Once downloaded as a PDF, you can easily print a physical copy of your statement if needed.
  • Accessibility: If you require statements in a specialist format (e.g., large print, braille, audio), contact Nationwide directly.

Frequently Asked Questions

Frequently Asked Questions (FAQs)

Here are 10 common "How to" questions related to Nationwide statements, with quick answers:

How to: View my current account balance on Nationwide?

You can quickly view your current account balance by logging into the Nationwide Banking App or Internet Bank and selecting your current account from the list. The balance is usually displayed prominently.

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How to: Get a mini statement from Nationwide?

You can get a mini statement (showing your balance and last 10 transactions) from a Nationwide cash machine or by asking a Nationwide colleague in a branch.

How to: Request a paper copy of my Nationwide statement?

If you've gone paperless or simply need a physical copy, you can request a paper statement by chatting with Nationwide through the Internet Bank, calling them on their customer service number, or visiting a branch.

How to: Change my statement preferences to paperless with Nationwide?

You can usually change your statement preferences to paperless within the Nationwide Banking App or the Internet Bank under your account settings or profile preferences.

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How to: Access statements for a Nationwide account I've closed?

If you closed your account on or after 2 February 2018, you can register for online access to historical statements for up to 5 years after closure, provided you register within 6 months of the closure. Otherwise, you may need to contact Nationwide directly.

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How to: Find my Nationwide customer number?

Your customer number can typically be found on any physical statements you've received, or on any card you use for your account. If you're still a Nationwide member, you can often find it within the Internet Bank.

How to: Download transactions for a specific date range from Nationwide?

In the Internet Bank, after selecting your account, you can often find an option to "search and filter your transaction data" or "enter dates" to specify a custom date range for your statement download.

How to: Deal with a large number of statements if I need many years of history from Nationwide?

While online access provides 36 months, for older or extensive history, it's best to contact Nationwide's customer service or visit a branch to discuss your specific needs. They can often provide older statements by post.

How to: Ensure the downloaded Nationwide statement includes the running balance?

Nationwide's standard PDF statements usually include the running balance. If you're using a third-party tool to convert transactions, ensure the tool or your settings are configured to display this.

How to: Get a statement for my Nationwide mortgage or credit card?

Similar to current and savings accounts, you can view and download mortgage and credit card statements through the Nationwide Internet Bank and Banking App, usually by navigating to the specific account and looking for "My Documents" or "Statements."

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