Are you a frequent traveler who loves staying at Marriott properties, but occasionally find yourself staring blankly when asked for your Marriott Bonvoy member number? We've all been there! It's easy to forget those seemingly endless strings of digits, especially when you're caught up in the excitement of checking in or planning your next adventure. But don't worry, retrieving your Marriott Bonvoy member number is much easier than you might think. This comprehensive guide will walk you through every possible method, ensuring you're never left scrambling again.
The Quest for Your Marriott Bonvoy Member Number: A Step-by-Step Guide
Let's embark on this journey to reclaim your vital Marriott Bonvoy credentials! We'll cover various scenarios, from having online access to needing a more direct approach.
Step 1: Start with the Obvious: Your Digital Hub (Website & App)
The easiest and most common way to find your Marriott Bonvoy member number is through Marriott's official digital platforms. If you have an active account and can log in, you're just a few clicks or taps away!
Sub-heading 1.1: On the Marriott Bonvoy Website
This is often the quickest route if you're on a computer or prefer a larger screen.
Open your browser and navigate to Marriott.com: Type
www.marriott.cominto your address bar and hit Enter.Sign In to Your Account: Look for the "Sign In or Join" option, usually located in the top right corner of the homepage. Click on it and enter your email address or existing member number (if you remember it for logging in, but not for other purposes) and your password.
Access Your Profile: Once logged in, your name should appear in the top right corner. Click on your name. This will typically open a drop-down menu.
Navigate to Your Profile Section: From the drop-down menu, select "Profile" (or sometimes "My Profile" or similar).
Locate Your Member Number: Voila! Your Marriott Bonvoy Account Number will be prominently displayed within your profile section. It's usually near the top, often right under your name. Make a note of it in a secure place!
Sub-heading 1.2: On the Marriott Bonvoy Mobile App
The mobile app is incredibly convenient for on-the-go access to your details.
Launch the Marriott Bonvoy App: Open the app on your iOS or Android device.
Sign In (if not already): If you're not already logged in, enter your email address or existing member number and password.
Go to the "Account" Section: At the bottom of the screen, you'll see a navigation bar. Tap on the "Account" icon (it often looks like a person's silhouette).
Access Your Profile/Bell Icon: For iOS, tap the "Profile/Bell" icon in the top-right corner. For Android, tap the "Profile" icon in the top-right corner.
Your Member Number is There! Your Account Number will be located at the top of the screen, right under your name. You can also typically find your digital member card with a QR code within the "My Member Card" section under "My Profile".
Step 2: When You Can't Log In: The Account Lookup Tool
What if you've forgotten your password, or even the email address associated with your account? Marriott has a dedicated tool for this!
Sub-heading 2.1: Utilizing the "Look Up Member Number" Feature
This is your go-to if you're experiencing login difficulties.
Visit the Dedicated Lookup Page: Open your web browser and go directly to
www.marriott.com/lookUpMemberNumber.mi.Provide Your Information: You'll be prompted to enter specific details:
Email Address: Enter the email address you believe is associated with your Marriott Bonvoy account.
First Name: Your first name as registered with Marriott.
Last Name: Your last name as registered with Marriott.
Country/Region: Select your registered country.
Submit and Check Your Email: Click "Submit." If the information you provided exactly matches what Marriott has on file, your Marriott Bonvoy Account Number will be emailed to you.
Important Note: Even a single extra space after your email address can cause the system to say the information doesn't match. Double-check for any typos!
Step 3: The Human Touch: Contacting Customer Service
If all else fails, or if you prefer speaking to a person, Marriott's customer service team is there to help.
Sub-heading 3.1: Calling Marriott Bonvoy Customer Service
This is the most direct way to get assistance if online methods aren't working.
Find the Correct Phone Number: Marriott has regional customer service numbers. For India, you can typically call 1800 258 2555 (for reservations, but they can often direct you) or refer to the "Loyalty Program Members Customer Service" section on the Marriott website for the most up-to-date and specific Bonvoy member service numbers for your region.
Be Prepared for Verification: When you call, the representative will ask you several questions to verify your identity and account ownership. This is crucial for security purposes. Be ready to provide details like:
Your full name
Date of birth
Registered address
Recent stay details (hotel name, dates, confirmation number, if applicable)
Email address on file
Request Your Member Number: Once your identity is verified, simply ask for your Marriott Bonvoy member number. They can provide it to you over the phone and/or send it to your registered email address.
Step 4: Alternative Avenues: Past Stays and Affiliated Cards
Sometimes, your member number might be hiding in plain sight in old documents or on co-branded credit cards.
Sub-heading 4.1: Check Past Booking Confirmations or Statements
Email Confirmations: Dig through your email archives. Any past booking confirmations from Marriott, or even post-stay survey emails, might include your member number.
Hotel Folios/Receipts: If you have physical or emailed receipts from previous Marriott stays, your member number is often printed on the folio.
Sub-heading 4.2: Examine Your Marriott Bonvoy Credit Card
If you hold a Marriott Bonvoy co-branded credit card (e.g., from American Express or Chase), your member number is typically printed on the front or back of the card. This is a very quick and reliable method if you have the card handy.
Frequently Asked Questions (FAQs)
Here are 10 common questions about finding your Marriott Bonvoy member number, with quick answers:
How to find my Marriott Bonvoy member number online if I'm logged in? Log in to Marriott.com, click your name at the top, then select "Profile." Your member number will be displayed there.
How to find my Marriott Bonvoy member number using the mobile app? Open the Marriott Bonvoy app, tap "Account" at the bottom, then tap the "Profile" icon (top-right). Your number is at the top of the screen.
How to retrieve my Marriott Bonvoy member number if I forgot my password?
Use the "Look Up Member Number" tool at www.marriott.com/lookUpMemberNumber.mi and enter your registered email, first name, and last name. It will be emailed to you.
How to find my Marriott Bonvoy member number without internet access? Check any physical Marriott Bonvoy credit cards you possess, or look at old hotel folios/receipts from previous stays.
How to get my Marriott Bonvoy member number if I no longer have access to the email on file? You will need to contact Marriott Bonvoy customer service by phone and be prepared to answer security questions to verify your identity.
How to find my Marriott Bonvoy member number from a past hotel stay? Look at the digital or physical folio (receipt) from a previous Marriott stay; your member number is usually printed on it.
How to find my Marriott Bonvoy member number on my co-branded credit card? Your Marriott Bonvoy member number is typically printed on the front or back of your Marriott Bonvoy affiliated credit card.
How to activate my Marriott Bonvoy account if I've never logged in before? You will need to activate your account online, often by going to the Marriott website's sign-in page and looking for an "Activate online account" option or by signing in with your email and creating a password.
How to combine multiple Marriott Bonvoy accounts if I have more than one member number? Marriott typically has a process for combining accounts. You'll usually need to contact customer service to initiate this process and provide details for all accounts.
How to ensure my Marriott Bonvoy points are credited if I forgot to provide my member number at check-in? You can submit a "Missing Stay Request" online through your Marriott Bonvoy account within one year of the stay, providing your stay details and confirmation number.
