Are you ready to unlock a world of seamless travel and exclusive benefits with Marriott Bonvoy? Imagine having your entire travel experience, from booking your dream stay to checking in with just your phone, right at your fingertips. The Marriott Bonvoy app is your personal concierge, designed to make every step of your journey smoother and more rewarding. Let's get you set up!
The Essential Guide to Downloading the Marriott Bonvoy App
Downloading the Marriott Bonvoy app is a straightforward process, whether you're an Android enthusiast or an iPhone loyalist. Follow these simple steps, and you'll be on your way to earning points, accessing special rates, and enjoying a truly enhanced travel experience.
Step 1: Identify Your Device's Operating System
Before we dive into the download process, let's make sure you know which app store to head to.
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Are you an Android user? This means your phone is likely a Samsung, Google Pixel, OnePlus, Xiaomi, or another brand running the Android operating system. You'll be using the Google Play Store.
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Are you an iPhone user? This means you have an Apple iPhone running iOS. You'll be using the Apple App Store.
Knowing this will ensure you go to the correct digital storefront to find the official Marriott Bonvoy app.
Step 2: Navigate to Your Device's App Store
Now that you know your operating system, let's open the right app store.
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For Android Users (Google Play Store):
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Look for an icon on your home screen or in your app drawer that looks like a colorful triangle. It's usually labeled "Play Store" or "Google Play." Tap on it to open.
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If you're having trouble finding it, you can often use your phone's search bar (usually accessed by swiping down on your home screen) and type "Play Store."
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For iPhone Users (Apple App Store):
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Look for an icon on your home screen that looks like a light blue square with a white star formed by three interconnected lines. It's typically labeled "App Store." Tap on it to open.
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If you're having trouble finding it, swipe down on your home screen to access the search bar and type "App Store."
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Step 3: Search for "Marriott Bonvoy"
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Once you're in the correct app store, it's time to find the app!
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Locate the Search Bar: Both the Google Play Store and the Apple App Store have a prominent search bar. On Android, it's usually at the top of the screen. On iPhone, it's often at the bottom, labeled "Search."
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Type and Search: Tap on the search bar and carefully type "Marriott Bonvoy". Make sure to spell it correctly to get the most accurate results. Press the search icon (often a magnifying glass) on your keyboard.
Step 4: Select the Official Marriott Bonvoy App
After you hit search, you'll see a list of results. It's crucial to download the official app to ensure your security and access all the correct features.
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Look for the Official Icon: The official Marriott Bonvoy app icon typically features the Marriott Bonvoy logo, which is a stylized "M" with a "B" incorporated. The developer should be listed as "Marriott International."
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Verify the Developer: Always double-check that the developer is indeed "Marriott International, Inc." This is a key indicator that you're downloading the legitimate application.
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Tap to Select: Once you've identified the correct app, tap on its icon or name to go to its dedicated page.
Step 5: Initiate the Download and Installation
You're almost there! Now, let's get the app onto your device.
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Tap "Install" or "Get": On the app's page, you'll see a button. For Android, it will typically say "Install." For iPhone, it will usually say "Get" (and may later change to "Install" or require Face ID/Touch ID verification).
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Grant Permissions (Android Only): For Android users, the app may ask for certain permissions (e.g., access to location, photos, etc.). Review these permissions carefully. While most are standard for a travel app, always be mindful of what you're allowing. Tap "Accept" or "Allow" to proceed.
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Authentication (iPhone Only): iPhone users may be prompted to enter their Apple ID password, use Face ID, or Touch ID to confirm the download. This is a security measure.
The app will now begin downloading. The time it takes will depend on your internet connection speed.
Step 6: Open the App and Log In or Join
Once the download is complete, the app will install automatically.
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Open the App: After installation, the "Install" or "Get" button will often change to "Open." Tap on it to launch the Marriott Bonvoy app. You can also find the new app icon on your home screen or in your app drawer.
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Existing Members: If you already have a Marriott Bonvoy account, simply tap "Sign In" and enter your email or member number and password.
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New Members: If you're new to Marriott Bonvoy, tap "Join Now" or "Create Account" and follow the prompts to set up your free membership. You'll need to provide some basic information like your name, country, phone number, and email address. Joining is highly recommended to unlock exclusive member rates and benefits!
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| How To Download Marriott Bonvoy App |
Congratulations!
You've successfully downloaded the Marriott Bonvoy app! You can now explore its many features, including:
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Searching and booking hotels across Marriott's vast portfolio of brands.
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Managing your reservations and checking in digitally.
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Accessing your Marriott Bonvoy account to track points, view elite status, and discover exclusive offers.
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Utilizing Mobile Key at participating hotels to unlock your room with your phone.
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Chatting directly with hotel staff for requests or information.
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Ordering food and drinks from your hotel's menu at participating properties.
Enjoy your enhanced travel experience with Marriott Bonvoy!
10 Related FAQ Questions
Here are 10 frequently asked questions about the Marriott Bonvoy app, with quick answers:
How to create a Marriott Bonvoy account through the app?
You can create a Marriott Bonvoy account directly within the app by tapping "Join Now" or "Create Account" on the login screen and following the registration steps.
How to check if my device is compatible with the Marriott Bonvoy app?
The Marriott Bonvoy app is generally compatible with Android devices running OS 10.38 or higher and iOS devices running iOS 14.0 or higher. You can check your device's OS in its settings.
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How to troubleshoot if the Marriott Bonvoy app is crashing or not loading?
For iOS users, try uninstalling and reinstalling the app. For Android users, try clearing the app's cache first (in device settings > apps > Marriott Bonvoy > storage) and then uninstalling and reinstalling if needed. Ensure your device's operating system is up to date.
How to reset my Marriott Bonvoy app password?
On the app's login screen, tap "Forgot Password" and follow the prompts to reset it using your email or member number.
How to use Mobile Key with the Marriott Bonvoy app?
Once checked in digitally via the app, if your hotel participates, you'll see an option for Mobile Key. Enable two-step verification for your account, and then you can use your phone to unlock your room and access other hotel amenities.
How to find exclusive member rates on the Marriott Bonvoy app?
Ensure you are signed in to your Marriott Bonvoy account within the app. Member Rates will automatically be displayed when you search for hotels, offering you discounted pricing.
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How to manage existing reservations on the Marriott Bonvoy app?
After logging in, go to the "My Trips" or "Reservations" section within the app. You'll see your upcoming stays, where you can view details, modify, or cancel your reservation if allowed by the booking terms.
How to earn Marriott Bonvoy points using the app?
You earn Marriott Bonvoy points by booking eligible stays directly through the app (or Marriott's website/call centers) while logged into your Bonvoy account. You can also earn points through various promotions and partners.
How to contact Marriott Bonvoy customer support through the app?
Within the app, you can usually find a "Help," "Support," or "Member Support" section. This often includes options for direct chat, phone numbers, or submitting feedback.
How to receive notifications from the Marriott Bonvoy app?
After downloading and opening the app, you will typically be prompted to allow notifications. If not, go to your phone's system settings, find the Marriott Bonvoy app, and enable notifications there. This ensures you receive check-in alerts, room ready notifications, and other important updates.