Whether you're a seasoned traveler or just starting your journey with Marriott Bonvoy, knowing your member number is key to unlocking a world of benefits, from earning points on stays to enjoying exclusive perks. But what happens when that elusive number slips your mind? Don't worry, it happens to the best of us! This comprehensive guide will walk you through every step to retrieve your Marriott Bonvoy member number, ensuring you're always ready to make the most of your travels.
Ready to rediscover your Marriott Bonvoy member number and unlock those sweet travel perks? Let's dive in!
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| How To Get Marriott Member Number |
Step 1: Check Your Digital Footprint (The Easiest Way)
Before you start calling customer service, let's explore the most convenient ways to find your member number – online and through the Marriott Bonvoy app. Chances are, it's just a few clicks or taps away!
Sub-heading 1.1: Through the Marriott.com Website
This is often the quickest and most straightforward method if you have access to your Marriott Bonvoy online account.
Access the Website: Open your web browser and navigate to the official Marriott website:
www.marriott.com Sign In: In the top right corner of the page, you'll see a "Sign In or Join" option. Click on "Sign In."
Enter Your Credentials: You'll be prompted to enter your email address (the one associated with your Marriott Bonvoy account) or your member number (if you remember it, which is unlikely if you're reading this!) and your password. Then, click "Sign In."
Navigate to Your Profile: Once successfully logged in, look for your name at the top of the screen (usually in the upper right corner). Click on your name.
Locate Your Member Number: A pop-up menu or a new page will appear. Within this section, typically under "Profile" or directly at the top of the profile page, you'll find your Marriott Bonvoy Account Number clearly displayed. It's usually a string of numbers. Voila! You've found it!
Sub-heading 1.2: Using the Marriott Bonvoy Mobile App
If you're on the go, the Marriott Bonvoy mobile app is an incredibly handy tool.
Open the App: Launch the Marriott Bonvoy app on your smartphone or tablet.
Sign In: If you're not already logged in, you'll be prompted to sign in using your email address or member number and password.
Go to Account Section: At the bottom of the screen, you'll typically see an "Account" icon. Tap on it.
Access Your Profile/Member Card: In the top-right corner, look for a Profile icon or your name. Tap on it.
View Your Member Number: Your Marriott Bonvoy Account Number will be prominently displayed at the top of the screen, often right under your name or within a section labeled "My Member Card" with a QR code. Easy peasy!
Step 2: Utilize the "Look Up Member Number" Tool (When You Can't Log In)
QuickTip: Return to sections that felt unclear.
What if you've forgotten your password, or just can't seem to log into your account online or via the app? Marriott has a dedicated tool for this very scenario.
Go to the Look Up Page: Directly access Marriott's "Look Up Member Number" page. You can often find this link on the main login page or through the "Forgot Member Number" option. The direct link is generally
www.marriott.com/lookUpMemberNumber.mi Provide Your Information: On this page, you will be asked to enter specific details to verify your identity. This typically includes:
Email Address: The email address you have on file with your Marriott Bonvoy account.
First Name: Your first name as registered.
Last Name: Your last name as registered.
Country/Region: Your registered country/region.
Submit Request: Double-check that all the information you've entered exactly matches what Marriott has on file. Even a small typo or an extra space can cause issues. Then, click "Submit."
Check Your Email: If the information matches, your Marriott Bonvoy Account Number(s) will be emailed to the email address you provided. This is a secure and efficient way to retrieve your number without direct access to your account.
Step 3: Check Your Past Communications and Documents
Sometimes, the simplest solutions are the most overlooked. Your member number might be hiding in plain sight!
Sub-heading 3.1: Email Correspondence
Search Your Inbox: Open your email client and search for emails from Marriott, Marriott Bonvoy, or any Marriott hotel you've stayed at. Look for phrases like "Marriott Bonvoy," "member number," "account statement," "welcome email," or "reservation confirmation." Your member number is often included in these communications, especially in welcome emails or monthly statements.
Check Spam/Junk Folder: Don't forget to check your spam or junk folders, just in case.
Sub-heading 3.2: Old Reservation Confirmations
Digital or Printed Confirmations: If you have any old digital or printed reservation confirmations from Marriott hotels, check them thoroughly. Your Marriott Bonvoy member number is frequently printed on these documents to ensure you receive points for your stay.
Sub-heading 3.3: Physical Membership Cards (If Applicable)
Check Your Wallet/Travel Documents: While Marriott Bonvoy primarily uses digital membership, some older programs or specific credit cards might have provided physical membership cards. If you have one, your member number will be printed on it.
Step 4: Contact Marriott Bonvoy Customer Service (When All Else Fails)
If you've exhausted the digital and self-service options, it's time to reach out to the Marriott Bonvoy customer service team. They are equipped to help you retrieve your number after verifying your identity.
Tip: Don’t rush — enjoy the read.
Sub-heading 4.1: Calling Customer Service
This is often the most direct way to get personalized assistance.
Find the Right Number: Visit the Marriott Bonvoy help page or the "Global Reservation Numbers" section on the Marriott website (
www.marriott.com/help/global-phone-reservation-numbers.mi Prepare for Verification: When you call, be prepared to answer security questions to verify your identity. This might include:
Your full name
Date of birth
Registered address
Email address on file
Recent stay details (hotel, dates)
Points balance (approximate)
Explain Your Need: Clearly state that you need to retrieve your Marriott Bonvoy member number. The representative will guide you through the process.
Sub-heading 4.2: Contacting via Online Chat or Email (If Available)
Check for Chat Support: Some Marriott websites offer live chat support. Look for a "Chat" or "Help" icon on their support pages.
Email Support: While often slower, email support might be an option if you prefer written communication or if phone lines are busy. Look for a "Contact Us" or "Email Us" link on the Marriott Bonvoy help center.
Provide Detailed Information: When using chat or email, provide as much detail as possible to help them verify your identity quickly, as mentioned in the phone call section.
Step 5: What to Do Once You Have Your Number
Congratulations! You've successfully retrieved your Marriott Bonvoy member number. Now what?
Sub-heading 5.1: Store it Securely
Digital Note: Save your member number in a secure digital note, a password manager, or even in your phone's contacts.
Physical Note: Consider writing it down in a safe place, like your travel planner or a personal notebook.
Memorize (If Possible): If it's a short, easy-to-remember number, try to commit it to memory.
Sub-heading 5.2: Update Your Account Details
Verify Information: Once you've logged back into your Marriott Bonvoy account, take a moment to verify all your profile information (email, address, phone number) is up-to-date. This will make future retrieval processes much smoother.
Set Up Multi-Factor Authentication: For enhanced security, enable multi-factor authentication (MFA) if you haven't already. This adds an extra layer of protection to your account.
Tip: Don’t just scroll — pause and absorb.
Sub-heading 5.3: Link with Other Services
Travel Portals: If you book through online travel agencies (OTAs), ensure your Marriott Bonvoy number is added to your reservations to earn points.
Credit Cards: If you have a Marriott Bonvoy co-branded credit card, ensure it's linked correctly to your loyalty account to maximize earning potential.
By following these steps, you'll be able to quickly and effectively retrieve your Marriott Bonvoy member number, putting you back on track to enjoy all the fantastic benefits of the program!
10 Related FAQ Questions
Here are 10 frequently asked questions related to finding your Marriott Bonvoy member number, along with quick answers:
How to find my Marriott Bonvoy member number if I'm logged in online?
Log in to marriott.com, click on your name at the top right, then go to "Profile." Your member number will be displayed there.
How to find my Marriott Bonvoy member number on the mobile app?
Open the Marriott Bonvoy app, sign in, tap the "Account" icon at the bottom, then tap the "Profile" icon or your name at the top right. Your member number will be shown.
How to get my Marriott Bonvoy member number if I forgot my password?
Use the "Look Up Member Number" tool on
marriott.com/lookUpMemberNumber.mi
How to retrieve my Marriott Bonvoy member number if I don't have access to my registered email?
QuickTip: If you skimmed, go back for detail.
You will need to contact Marriott Bonvoy customer service by phone. They can assist you after verifying your identity.
How to check if I already have a Marriott Bonvoy account?
Try the "Look Up Member Number" tool (
marriott.com/lookUpMemberNumber.mi
How to get my Marriott Bonvoy member number if I just joined?
Your member number is typically provided in your welcome email after joining. If not, log in to your account online or via the app (see Step 1).
How to add my Marriott Bonvoy member number to an existing reservation?
You can usually add your member number to an existing reservation by logging into your account online, finding the reservation under "My Trips," and editing it. You can also ask the hotel front desk to add it upon check-in.
How to combine multiple Marriott Bonvoy accounts if I have more than one member number?
Marriott Bonvoy allows you to combine multiple accounts. You'll typically need to contact customer service to initiate this process, as they need to verify ownership of all accounts.
How to find my member card in the Marriott Bonvoy app?
In the Marriott Bonvoy app, go to the "Account" section, then tap on "My Member Card" (often found under your name or profile icon).
How to contact Marriott Bonvoy customer service for member number issues?
For the US and Canada, call +1 (800) 627-7468. For other regions, visit the "Global Reservation Numbers" section on marriott.com's help page to find the appropriate local number.
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