Ready to pay off your loan with Truist? Whether it's a mortgage, auto loan, or personal loan, getting a 10-day payoff statement is a crucial step to ensure you pay the correct, exact amount. This statement provides the total amount due, including any accrued interest, for a specific 10-day window, preventing surprises and ensuring a smooth closing.
Let's dive into how you can obtain this vital document and successfully pay off your Truist loan.
Step 1: Identify Your Loan Type and Gather Information
Before you even think about contacting Truist, let's get organized! This will make the process much smoother.
- What kind of loan are you paying off? Is it a:
- Mortgage? This is often the most common reason for a 10-day payoff, especially when selling a home or refinancing.
- Auto Loan? Perhaps you're trading in your car or simply want to be debt-free.
- Personal Loan or HELOC (Home Equity Line of Credit)? Consolidating debt or clearing up lines of credit.
- Gather your essential loan details:
- Loan Account Number: This is absolutely critical. You'll find it on your monthly statements or within your Truist online banking portal.
- Your Personal Information: Full name, address, phone number, and Social Security Number.
- Reason for Payoff: While not always required, sometimes knowing why you need the payoff can help the representative assist you better (e.g., "I'm selling my home and need this for closing").
- Target Payoff Date: This is key for a 10-day payoff. You'll need to specify the exact date by which you intend to make the payment.
Engage with me! Do you have your loan account number handy? If not, take a moment to find it now. It'll be the first thing Truist asks for!
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| How To Get 10 Day Payoff From Truist |
Step 2: Choose Your Preferred Method of Contact
Truist offers several ways to request a payoff statement. Choose the one that's most convenient for you.
QuickTip: Scan quickly, then go deeper where needed.
Sub-heading: Option A: Online Banking (Recommended for many loan types)
Many Truist loan types, especially personal loans and auto loans, allow you to access payoff information directly through your online banking account.
- Log In: Go to the Truist website (truist.com) and log in to your online banking portal.
- Navigate to Your Loan Account: Find the specific loan account you wish to pay off.
- Look for Payoff Options: Within the loan details, you might see options like "Pay off loan," "Get payoff quote," or "View payoff information." The exact phrasing can vary.
- Specify Payoff Date: If prompted, enter your desired payoff date. The system should then generate a payoff amount valid for a specific period (usually 10 days from the date of the request).
- Print or Save: Print the statement for your records or save it as a PDF.
Sub-heading: Option B: Phone Call (Best for Mortgages and Complex Situations)
For mortgages or if you prefer speaking directly with a representative, calling Truist is often the most effective method.
- Dial the Right Number:
- General Loans (Auto, Personal, HELOCs): Call 844-4TRUIST (844-487-8478). Their hours are typically Monday-Friday, 8 am to 8 pm ET, and Saturday, 8 am to 5 pm ET.
- Mortgages: Call 800-634-7928. Mortgage customer service is generally available Monday-Friday, 8 am to 8 pm ET, and Saturday, 9 am to 3 pm ET.
- Navigate the Automated System: Listen carefully to the prompts and select the option for "Loans" or "Mortgages," then look for a sub-option related to "payoff" or "account information."
- Speak to a Representative: Once connected, clearly state that you need a 10-day payoff statement for your loan.
- Provide Information: Be ready to provide your loan account number, personal details, and the exact date you intend to pay off the loan.
- Confirm Delivery Method: Ask how the payoff statement will be delivered. Options usually include:
- Email: The fastest way.
- Fax: If you have access to one.
- Mail: Be aware this takes longer and might delay your payoff.
- Important Note: Always request the statement to be sent via a traceable method if possible, or confirm the email address to which it will be sent.
Sub-heading: Option C: In-Person at a Truist Branch
If you prefer face-to-face assistance or have a complex situation, visiting a Truist branch can be an option.
- Locate a Branch: Use the Truist website's branch locator to find the nearest branch.
- Bring Required Information: Take your loan statements, identification (driver's license, etc.), and any other relevant documents.
- Speak with a Representative: Explain that you need a 10-day payoff statement for your loan. They can assist you with generating the quote.
- Confirm Details: Double-check all the information on the payoff statement before you leave the branch.
Step 3: Review Your 10-Day Payoff Statement Carefully
Once you receive your payoff statement, do not just glance at it. Read it thoroughly and understand every detail.
Tip: The middle often holds the main point.
- Payoff Amount: This is the most crucial number. It's the total amount required to fully satisfy your loan on the specified payoff date.
- Per Diem Interest: This is the daily interest accrued on your loan. The 10-day payoff accounts for this, but understanding it is important in case your payoff date shifts.
- Good Through Date: This is the expiration date of the payoff quote. Your payment must be received by Truist on or before this date for the quoted amount to be valid.
- Payment Instructions: The statement will clearly outline how to make the payoff payment. This typically includes:
- Mailing Address: Often a specific address for payoff checks.
- Wire Transfer Instructions: If you're paying via wire.
- Online Payment Options: If applicable.
- Verify the mailing address or wire instructions! Sending payment to the wrong place can cause significant delays and issues.
Step 4: Make Your Payoff Payment
Now it's time to send the funds! Choose a method that ensures the payment reaches Truist by the "good through" date on your payoff statement.
Sub-heading: Preferred Payment Methods
- Wire Transfer (Highly Recommended for Time-Sensitive Payoffs): This is the fastest and most secure method, especially for large sums like mortgages. There's usually a fee associated with wire transfers, but the speed and certainty are often worth it. Your payoff statement will provide the exact wire instructions.
- Certified or Cashier's Check: Obtain this from your bank. Mail it via overnight delivery with tracking to the address specified on your payoff statement.
- Online Banking (If Applicable): For some loan types, you might be able to make a full payoff directly through your Truist online banking. Confirm this option with Truist.
Sub-heading: Important Considerations for Payment
- Timeliness is Key: Account for weekends, holidays, and bank processing times. If your "good through" date is Friday, don't send a regular mail check on Thursday and expect it to arrive.
- Tracking: Always use a method that provides tracking and delivery confirmation, especially for mail or checks.
- Overpaying (Slightly): Some people choose to overpay by a small amount (e.g., $50-$100) to account for any unforeseen minor interest accruals. Truist will refund any overpayment, usually within a few weeks, once the loan is fully reconciled. This is less necessary with a precise 10-day payoff, but can offer peace of mind.
- Don't Stop Regular Payments Prematurely: Continue making your regular monthly payments until you have the confirmed payoff amount and are ready to send the final payment. Missing a payment could negatively impact your credit and add fees.
Step 5: Confirm Loan Closure
Your work isn't done until you've confirmed the loan is officially closed and paid in full.
- Wait for Confirmation: Truist will typically send a confirmation letter or email once your loan has been paid off and closed. This might take a few business days to a few weeks.
- Check Your Credit Report: After a month or two, check your credit report (from all three major bureaus: Experian, Equifax, and TransUnion) to ensure the loan is reported as "Paid in Full" or "Closed." This is an important step to safeguard your credit history.
- Retain Records: Keep all your payoff statements, payment confirmations, and the loan closure letter in a safe place. These documents are crucial for your financial records.
By following these steps, you can confidently obtain your 10-day payoff from Truist and successfully close out your loan.
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Frequently Asked Questions (FAQs) - How to Get a 10-Day Payoff from Truist
How to get a payoff quote for a Truist mortgage?
You can get a payoff quote for a Truist mortgage by calling Mortgage Client Services at 800-634-7928 or by logging into your online banking account and navigating to your mortgage details.
Tip: Read at your natural pace.
How to get a 10-day payoff for a Truist auto loan?
For a Truist auto loan, you can typically get a 10-day payoff by logging into your Truist online banking account, finding your auto loan details, and looking for a payoff quote option. Alternatively, you can call 844-4TRUIST (844-487-8478).
How to get a payoff statement for a Truist personal loan?
Similar to auto loans, a payoff statement for a Truist personal loan can often be obtained through your online banking portal or by calling 844-4TRUIST (844-487-8478).
How to find my Truist loan account number for a payoff request?
Your Truist loan account number can be found on your monthly loan statements, within your Truist online banking account when you view your loan details, or by calling Truist customer service and verifying your identity.
How to ensure my Truist payoff amount is accurate?
To ensure accuracy, always request a 10-day payoff statement with a specific "good through" date. This amount includes all accrued interest up to that date. Overpaying by a small amount can also act as a buffer.
Tip: Reread complex ideas to fully understand them.
How to send a payoff payment to Truist?
The payoff statement will provide specific instructions, but common methods include wire transfers (recommended for speed), certified or cashier's checks mailed via overnight delivery, or sometimes online payments through your Truist account.
How to confirm my Truist loan has been paid off?
Truist will typically send a confirmation letter or email once the loan is officially closed. You should also check your credit report after a month or two to ensure the loan is reported as "Paid in Full."
How to handle an early payoff penalty on a Truist loan?
Truist states there are generally no prepayment penalties for personal loans and home equity lines of credit. However, for certain mortgage products, it's essential to review your original loan agreement or ask a representative if any early payoff penalties apply.
How to get a payoff statement if I don't have online access?
If you don't have online access, your best option is to call the appropriate Truist customer service number for your loan type (844-4TRUIST for general loans, 800-634-7928 for mortgages) or visit a local Truist branch.
How to get assistance if I'm having trouble obtaining my Truist payoff?
If you encounter any difficulties, do not hesitate to contact Truist customer service. Explain your situation clearly, and they should be able to guide you through the process or escalate your request if necessary.
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