Hungry for a takeaway and remembered you have a Nationwide Just Eat voucher? Fantastic! You're in for a treat. This comprehensive guide will walk you through every step to successfully claim and use your voucher, ensuring your delicious meal is just a few clicks away.
Let's dive in and get you ready to order!
How to Get Your Nationwide Just Eat Voucher: A Step-by-Step Guide
The process of obtaining your Nationwide Just Eat voucher largely depends on how you became eligible for it. Nationwide often offers these vouchers as incentives for specific accounts, such as their FlexStudent account. We'll cover the most common scenarios.
Step 1: Confirm Your Voucher Eligibility
Before you do anything else, it's crucial to confirm that you are indeed eligible for a Nationwide Just Eat voucher.
Sub-heading: Checking Your Nationwide Account Type
Are you a Nationwide FlexStudent account holder? This is one of the most common ways to receive Just Eat vouchers from Nationwide. Historically, Nationwide has offered £120 in Just Eat vouchers (issued as £10 monthly vouchers for 12 months) to new FlexStudent account holders who meet specific criteria, like depositing a minimum amount (e.g., £500) into their account within a certain timeframe.
- Did you recently open a Nationwide FlexStudent account? If so, check the terms and conditions of the offer you signed up for. They will detail how and when your vouchers will be issued.
- Are you part of another Nationwide promotion? While FlexStudent is a common one, Nationwide might have other promotional offers that include Just Eat vouchers. Refer to any communication you've received from Nationwide regarding your account or recent promotions.
Sub-heading: Looking for the Initial Communication
Nationwide usually communicates the availability of these vouchers via email.
- Check your email inbox thoroughly. Look for emails from Nationwide or an address like
noreply@justeat.nationwide.co.uk. - Don't forget your spam or junk folder! Sometimes, these automated emails can end up there.
- The email should contain a link to a voucher portal and a registration code. This is your golden ticket!
If you can't find the email after checking everywhere, don't despair! Proceed to the troubleshooting steps outlined later in this guide, or contact Nationwide directly.
Step 2: Accessing the Nationwide Voucher Portal
Once you've located that all-important email, the next step is to access the dedicated voucher portal.
Sub-heading: Following the Registration Link
The email from Nationwide will typically include a direct link to the voucher portal.
- Click on this link. It will take you to a secure Nationwide or Just Eat branded page where you'll begin the voucher claim process.
- You'll likely need the registration code that was also provided in your email to get set up on the portal.
Sub-heading: Registering and Claiming Your First Voucher
Upon arriving at the portal, you'll usually be prompted to register.
- Follow the on-screen instructions to create an account or link your Nationwide details.
- Once registered, you should be able to immediately claim your first £10 voucher. The system is designed for ease of use!
Remember: For FlexStudent offers, these vouchers are often issued monthly. So, after claiming your first, you'll typically need to return to the portal each subsequent month to claim the next one. There's usually a specific window each month to claim them, so be mindful of the expiry dates for claiming each monthly voucher.
Step 3: Redeeming Your Just Eat Voucher Code
Now that you've claimed your voucher from the Nationwide portal, you have the actual Just Eat voucher code. This is where the delicious part begins!
Sub-heading: Logging into Your Just Eat Account
To use your voucher, you'll need a Just Eat account.
- Go to the Just Eat website (www.just-eat.co.uk) or open the Just Eat app.
- Log in to your existing Just Eat account.
- If you don't have one, create a new account. It's a quick and simple process, and highly recommended, as using a guest account might lead to issues with retaining credit if your order is cancelled.
Sub-heading: Adding the Voucher to Your Just Eat Account Credit
Just Eat vouchers from Nationwide are typically added as account credit, similar to a gift card. This is great because it means you don't have to use the entire £10 in one go if your order is less than that amount!
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On the Just Eat website:
- Navigate to your Account section.
- Look for an option like "Redeem a voucher" or "Account Credit."
- Enter or paste your unique voucher code into the designated box.
- Click "OK" or "Apply." The £10 should now be credited to your Just Eat account balance.
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On the Just Eat app:
- Go to your profile.
- Select "Account credit" (or "Redeem a voucher" depending on the app version).
- Paste your code and confirm.
You should see your account balance update to reflect the voucher amount.
Step 4: Placing Your Just Eat Order
With your voucher credit loaded, you're ready to order!
Sub-heading: Browse for Your Favourite Food
- Start Browse restaurants and cuisines on Just Eat as you normally would. Pizza, curry, sushi, burgers – the world (or at least your local area) is your oyster!
- Add your desired items to your basket.
Sub-heading: Applying Your Account Credit at Checkout
When you reach the payment screen:
- You'll see your Just Eat account credit as a payment option.
- Select this option. The amount of your order will be deducted from your available credit.
- If your order total is more than your voucher credit, you'll need to pay the remaining balance using another payment method (e.g., debit card, credit card).
- If your order total is less than your voucher credit, the remaining credit will stay in your Just Eat account for future orders.
Important Note: Just Eat account credit cannot typically be used in conjunction with other promotional codes or discount vouchers in the same order. Also, it usually cannot be combined with cash payments, Apple Pay, Android Pay, or Visa Checkout.
Step 5: Confirming Your Order and Enjoying Your Meal!
The final steps are simple.
- Review your order details one last time.
- Confirm your payment.
- Voila! Your order is placed. You'll receive confirmation and estimated delivery times.
Now, all that's left is to sit back, relax, and wait for your delicious Nationwide-subsidised meal to arrive!
Troubleshooting Common Issues
While the process is generally smooth, you might encounter a few hiccups. Here's how to address them:
My Nationwide Voucher Email is Missing!
- Double-check all folders: Spam, Junk, Promotions, Social. Sometimes filters catch legitimate emails.
- Search your inbox: Use keywords like "Nationwide Just Eat," "voucher," or "FlexStudent."
- Contact Nationwide: If you still can't find it, call Nationwide's customer service for your specific account type. For FlexStudent, the number provided by Nationwide is typically 03457 30 20 11 (check their website for current hours). They can resend the registration link and access code.
I'm Having Trouble with the Nationwide Voucher Portal.
- Check the portal's help page: Many portals have an FAQ or help section.
- Use the portal's contact form: If available, this is often the quickest way to get direct support for portal-specific issues. Allow up to 3 working days for a reply.
- Ensure you're within the claiming window: Especially for monthly vouchers, there's a limited time to claim each one. If you miss it, you might lose that month's voucher.
My Just Eat Voucher Code Isn't Working.
- Check for typos: Even a small mistake can prevent the code from working. Copy-pasting is always best!
- Verify the expiry date: Just Eat vouchers do expire. Check the terms provided with your Nationwide voucher. Just Eat gift cards usually expire after at least one year.
- One voucher per order: You generally can't stack multiple discount vouchers on a single Just Eat order.
- Temporary block: If an order failed after applying the voucher, Just Eat might temporarily block the code to prevent misuse. It usually resets within 20 minutes, but can take up to 24 hours. If it doesn't reset, contact Just Eat customer service with your voucher code.
- Terms of use: Some vouchers might have specific terms, like a minimum order value or being valid only for certain restaurants. Check any fine print.
My Account Credit Disappeared!
- Were you logged in? If you used a guest account on Just Eat, your credit might not be saved if you log out or switch devices. Always log in to a registered Just Eat account before redeeming vouchers.
- Order cancellation: If an order was cancelled, the voucher value should be reimbursed to your Just Eat account credit within 24 hours. If not, contact Just Eat.
Important Considerations
- Expiry Dates: Pay close attention to the expiry dates for both claiming your vouchers from the Nationwide portal and using the Just Eat credit. Missed windows often mean lost vouchers.
- Monthly Issuance: If your vouchers are issued monthly (like with the FlexStudent offer), mark your calendar! You'll need to return to the Nationwide voucher portal each month to claim your new £10 code.
- Account Closure: If you close your Nationwide FlexStudent account, you'll likely lose access to the voucher portal and won't be able to claim any more vouchers.
- Non-Transferable: Once a Just Eat voucher is credited to an account, it's generally non-transferable to another Just Eat account.
- Customer Service: For Nationwide-related voucher issues (e.g., not receiving the email, portal access), contact Nationwide. For Just Eat redemption issues (e.g., code not applying, credit disappearing), contact Just Eat customer service.
10 Related FAQ Questions
How to check my Nationwide FlexStudent Just Eat voucher eligibility?
Check the terms and conditions of your FlexStudent account offer that you received when opening the account. It will detail the criteria for receiving the vouchers (e.g., minimum deposit) and when they will be issued.
How to find my Nationwide Just Eat voucher registration email if I've lost it?
First, check your spam/junk and deleted email folders. If it's still missing, contact Nationwide's customer service (e.g., 03457 30 20 11 for FlexStudent accounts) and explain that you need the registration link and access code for your Just Eat vouchers.
How to claim my monthly Nationwide Just Eat vouchers?
You need to log back into the Nationwide voucher portal (the link provided in your initial email) each month within the specified claiming window to generate and claim your new £10 Just Eat voucher code.
How to redeem a Just Eat voucher code on the Just Eat app?
Log in to your Just Eat account, go to your profile, select "Account credit" (or "Redeem a voucher"), and enter your voucher code to add the credit to your balance.
How to use Just Eat account credit for an order?
At the checkout on the Just Eat website or app, select "Account credit" as your payment method. The value of your order will be deducted from your credit balance.
How to combine Nationwide Just Eat vouchers with other discounts?
Generally, Just Eat account credit (from your Nationwide voucher) cannot be used in conjunction with other promotional codes or discount vouchers on the same order.
How to resolve a Just Eat voucher code not working?
Check for typos, verify the expiry date, ensure you're logged into your Just Eat account, and confirm it's not temporarily blocked (it usually resets in 20 minutes). If issues persist, contact Just Eat customer service with your voucher code.
How to deal with an expired Nationwide Just Eat voucher?
Once a voucher has expired, it typically cannot be redeemed or reissued. It's crucial to claim and use them within their validity periods.
How to check the balance of my Just Eat account credit?
Log in to your Just Eat account on their website or app, and your available account credit balance should be displayed in your profile or account section.
How to contact support if I have problems with my Nationwide Just Eat voucher?
For issues related to receiving or claiming the voucher from Nationwide (e.g., missing emails, portal access), contact Nationwide customer service. For issues related to using the voucher on Just Eat (e.g., code not applying, credit disappearing), contact Just Eat customer service.
