You've just realized you're running low on checks, and the thought of writing out important payments with scraps of paper or IOUs sends a shiver down your spine! Don't worry, we've all been there. The good news is that ordering a new checkbook from Truist is a straightforward process, whether you prefer the convenience of online banking, a quick phone call, or a personal visit to a branch.
This comprehensive guide will walk you through every step, ensuring you get your new checkbook without a hitch. Let's get started!
Ordering Your Checkbook from Truist: A Step-by-Step Guide
Having checks on hand is essential for various transactions, from paying rent to sending gifts. Truist, like most major banks, offers several convenient ways to order new checks or reorder existing ones. We'll explore each method in detail, helping you choose the one that best suits your needs.
Step 1: Gather Your Essentials - What You'll Need Before You Begin
Before you even think about clicking or calling, make sure you have the necessary information readily available. This will significantly streamline the ordering process.
- Your Truist Account Number: This is a crucial piece of information. It's usually found on your existing checks, bank statements, or by logging into your online banking account.
- Your Truist Routing Number: This nine-digit number identifies Truist Bank and is also found on your checks and statements.
- Your Personal Information: Be prepared to provide your full name, address (the one associated with your Truist account), and possibly your phone number or email address for verification.
- Your Truist Online Banking Credentials (if ordering online): This includes your User ID and Password.
Pro Tip: It's always a good idea to double-check your account and routing numbers before starting the order. A small error can lead to delays!
Step 2: Choose Your Preferred Ordering Method
Truist offers multiple avenues for ordering checkbooks, catering to different preferences. Pick the option that's most convenient for you:
Sub-heading: Option A: Ordering Online (The Easiest Way for Reorders!)
For most reorders, using Truist's online banking platform is the quickest and most efficient method.
- Log In to Truist Online Banking:
- Open your web browser and navigate to the official Truist website.
- Look for the "Sign In" or "Log In" button, usually located in the top right corner of the homepage.
- Enter your User ID and Password to access your account dashboard.
- Navigate to the "Order Checks" Section:
- Once logged in, look for a section related to "Accounts," "Customer Service," "Account Services," or similar.
- Within that section, you should find an option to "Order Checks" or "Order Checks and Supplies." The exact wording might vary slightly, but it will be clearly identifiable.
- Select Your Account and Check Design:
- You'll likely be prompted to select the specific checking account for which you want to order checks.
- From there, you'll be redirected to Truist's partner check provider, often Deluxe. This is where you can choose your check design, style, and any optional features like security enhancements or personalized images.
- Take your time here! There are often many designs to choose from, ranging from classic to more decorative.
- Verify Your Information:
- The system will pre-populate your name, address, account number, and routing number. Carefully review all this information to ensure it's accurate. If anything is incorrect, there should be an option to edit it, or you may need to contact Truist customer service (see Option B or C).
- Review and Confirm Your Order:
- Before finalizing, you'll see a summary of your order, including the total cost, shipping fees, and estimated delivery date.
- Pay close attention to the total cost. Check prices can vary based on design, quantity, and additional features.
- Once you're satisfied, proceed to confirm and place your order. You'll typically receive an email confirmation shortly after.
Sub-heading: Option B: Ordering by Phone (Great for First-Time Orders and Assistance)
If you're ordering checks for the very first time for a new Truist account, or if you prefer speaking to a representative, ordering by phone is an excellent choice. It's also helpful if you encounter any issues with online ordering.
- Locate the Correct Phone Number:
- For first-time personal check orders, call Truist directly at 844-4TRUIST (844-487-8478).
- For personal check reorders, you'll typically call Deluxe, Truist's check printing partner, at 877-838-5287.
- For business check orders (first-time or reorders), call Deluxe at 800-559-6134.
- These numbers are usually available on the Truist website under "Contact Us" or "Customer Service."
- Prepare for the Call: Have your account number, routing number, and personal identification details ready.
- Follow the Prompts and Speak to a Representative:
- When you call, you'll likely navigate through an automated menu. Select the option for "checking accounts," "ordering checks," or "customer service."
- Once connected to a representative, clearly state that you wish to order a checkbook. They will guide you through the process, confirm your details, and help you select your checks.
- Don't hesitate to ask questions about pricing, delivery times, or any specific check features.
Sub-heading: Option C: Ordering at a Truist Branch (For Personalized Service)
Sometimes, you just prefer the human touch, or perhaps you have a complex request. Visiting a Truist branch allows for personalized assistance.
- Find Your Nearest Truist Branch:
- Use the "Branch Locator" tool on the Truist website or mobile app to find a branch near you.
- Check their operating hours before you go!
- Visit a Customer Service Representative:
- Upon arrival, inform a bank representative that you would like to order a checkbook.
- They will assist you by accessing your account information and placing the order through their internal system.
- This is a great option if you have any special instructions, need to verify details in person, or simply feel more comfortable with face-to-face interaction.
- Ensure you have a valid photo ID for verification purposes.
Step 3: Confirmation and Delivery
Once your order is placed, regardless of the method, here's what to expect:
- Order Confirmation: You should receive a confirmation number or email. Keep this for your records, as it can be useful for tracking.
- Delivery Timeframe: Standard delivery for checks typically takes 10-14 business days. Expedited shipping options might be available for an additional fee if you need your checks sooner. The representative or online system will provide an estimated delivery date.
- Tracking Your Order: If you ordered online, you might be able to track your order status through the check provider's website (e.g., Deluxe's OrderMyChecks.com) using your routing and account numbers, or the order confirmation number.
Important Considerations When Ordering Checks
- First-Time Orders vs. Reorders: As noted, the process can differ slightly. For initial orders, Truist often prefers you contact them directly (online or by phone) or visit a branch for enhanced security. Reorders are generally simpler through the online portal.
- Security Features: When selecting your checks, consider enhanced security features offered by Deluxe. These can help protect you from check fraud.
- Check Pricing: Check prices can vary widely based on the design, quantity, and added features. Be aware of the cost before finalizing your order. Some accounts might offer discounts on your first order.
- Truist Confidence Account: Note that the Truist Confidence Account does not offer personal checks. If you have this account type, you'll need to explore alternative payment methods.
- Business Checks: The process for business checks is similar but may involve different phone numbers for Deluxe (as listed above) and potentially different design options.
Frequently Asked Questions (FAQs)
Here are 10 related FAQ questions to help you further:
How to check the status of my Truist check order?
You can usually check the status of your order by visiting the website of Truist's check provider (often Deluxe, e.g., OrderMyChecks.com) and entering your routing number, account number, and ZIP code. If you ordered directly through Truist online banking, there might be a link within the "Order Checks" section to track your order.
How to order personalized checks from Truist?
When ordering online through Truist's platform (which links to Deluxe), you'll typically have the option to choose from a variety of designs, including personalized ones with images or specific layouts. If ordering by phone or at a branch, inquire about personalized options with the representative.
How to get free checks from Truist?
While Truist generally charges for checkbooks, some specific checking account types might offer a discount on your first order or a certain number of free checks. Review your account's fee schedule or speak with a Truist representative to see if your account qualifies for any check-related benefits.
How to expedite my Truist check order?
During the online ordering process or when speaking with a representative, you can often select an expedited shipping option for an additional fee. This will reduce the delivery timeframe, but the exact cost and speed will depend on the chosen option.
How to order deposit slips from Truist?
Deposit slips are typically ordered through the same channels as checks – online through your Truist banking portal (which will direct you to Deluxe), by calling the Deluxe reorder number, or by visiting a Truist branch.
How to change the address on my Truist checks?
To change the address that will be printed on your checks, you first need to update your address with Truist Bank. You can usually do this through online banking, by calling customer service, or by visiting a branch. Once your address is updated with the bank, any new check orders will reflect the new address.
How to reorder checks if I don't have an existing check?
If you don't have an existing check to reference your account and routing numbers, you can find this information by logging into your Truist online banking account, checking a recent bank statement, or by calling Truist customer service at 844-4TRUIST (844-487-8478). Once you have these details, you can proceed with ordering online or by phone.
How to order checks for a Truist business account?
For Truist business check orders (first-time or reorders), you should sign in to Truist Online Banking and select "Order Checks" or call Deluxe directly at 800-559-6134.
How to cancel a Truist check order?
To cancel a check order, you should contact Deluxe directly as soon as possible. Their customer service number for reorders is often 877-838-5287 (for personal) or 800-559-6134 (for business). Be prepared to provide your order details.
How to get temporary checks from Truist?
If you need checks immediately while waiting for your order to arrive, you can typically visit any Truist branch and request temporary checks. They can often print a few temporary checks on the spot for urgent needs.
