Do you find yourself running low on checks for your Truist account? Or perhaps you're setting up a new account and need your very first batch of checks. Whatever your situation, ordering checks can seem a little daunting if you've never done it before. But don't worry, it's actually quite straightforward! This comprehensive guide will walk you through every step, ensuring you get your new checks without a hitch.
Ready to get started? Let's make sure you're prepared!
Step 1: Gather Your Essential Information
Before you even think about placing an order, you'll need a few key pieces of information readily available. This will make the entire process smooth and efficient, regardless of the method you choose.
Sub-heading: What You'll Need
- Your Truist Account Number: This is a unique identifier for your specific checking account. You can usually find it on your bank statements, within your online banking portal, or on an existing check.
- Your Truist Routing Number: This 9-digit number identifies Truist Bank as your financial institution. While Truist primarily uses 061000104 for most accounts, it's always best to verify it. You can find it on your existing checks (usually the first set of numbers at the bottom left), on your bank statement, or by logging into your online banking. If your account originated with BB&T, you might have a state-specific routing number, so double-check!
- Your Personal Details: Your full name and the address associated with your Truist account.
- Desired Starting Check Number (for reorders): If you're reordering checks, having the next sequential check number handy will ensure a smooth transition and prevent any duplicate numbers. This is usually printed on your reorder slip or on the last check you used.
- Payment Method: Be ready with your debit card or account details for payment, if applicable.
Step 2: Choose Your Preferred Ordering Method
Truist offers several convenient ways to order checks, catering to different preferences. Whether you're a fan of digital convenience or prefer a more traditional approach, there's an option for you.
Sub-heading: Option 1: Ordering Online (Recommended for Speed and Convenience)
This is often the quickest and easiest way to order checks, especially for reorders.
- Step 2.1: Log in to Truist Online Banking.
- Open your web browser and navigate to the official Truist website (truist.com).
- Locate the "Sign In" or "Log In" button, usually found in the top right corner of the homepage.
- Enter your User ID and Password to access your online banking portal.
- Tip: If you haven't set up online banking yet, you'll need to enroll first.
- Step 2.2: Navigate to the Check Ordering Section.
- Once logged in, look for a section or link related to "Order Checks," "Account Services," or "Customer Service." This might be found under your specific checking account details.
- The exact wording might vary slightly, but it's typically clearly labeled.
- Step 2.3: Follow the On-Screen Instructions.
- You'll likely be redirected to Truist's preferred check vendor, which is often Deluxe.
- The system will typically pre-fill much of your account information. Review it carefully to ensure accuracy.
- You'll be able to select your desired check design, quantity, and any additional features (like security features or personalized images).
- Confirm your shipping address and choose your delivery speed.
- Proceed to payment, if there are any associated fees.
Sub-heading: Option 2: Ordering by Phone
If you prefer to speak with someone or don't have easy access to online banking, ordering by phone is a great alternative. The process differs slightly for first-time orders versus reorders.
- Step 2.4: For First-Time Personal Check Orders:
- Call Truist directly at 844-4TRUIST (844-487-8478).
- Be prepared to provide your account information and personal details to the representative.
- They will guide you through the available check styles and assist with placing your order.
- Step 2.5: For Personal Check Reorders:
- For reorders, Truist directs you to their check vendor, Deluxe, at 877-838-5287.
- You'll need your Truist routing number and account number to place the reorder.
- The automated system or a customer service representative will help you complete your order.
- Step 2.6: For Business Check Orders (First-time or Reorders):
- For all business check orders, call Deluxe directly at 800-559-6134.
- Have your business account details ready for a smooth transaction.
Sub-heading: Option 3: Visiting a Truist Branch
For a more personal touch or if you have specific questions, visiting a Truist branch is an option.
- Step 2.7: Locate Your Nearest Truist Branch.
- Use the "Find a Branch" tool on the Truist website (
truist.com/locations - Consider scheduling an appointment to minimize wait times.
- Use the "Find a Branch" tool on the Truist website (
- Step 2.8: Speak with a Truist Representative.
- Inform the representative that you wish to order checks for your account.
- They will verify your identity and account information.
- They can show you samples of different check designs and help you choose the best option.
- The representative will place the order for you directly. This can be especially helpful for complex orders or if you prefer in-person assistance.
Step 3: Review Your Order and Confirm Details
Regardless of the method you choose, this step is crucial.
Sub-heading: Double-Checking Everything
- Step 3.1: Verify Your Information.
- Carefully review all the details that will be printed on your checks: your name, address, account number, and routing number.
- Even a small typo can cause issues with check processing.
- Step 3.2: Confirm Check Design and Quantity.
- Ensure you've selected the correct design and the quantity of checks you need.
- Consider how frequently you use checks to determine the appropriate quantity.
- Step 3.3: Understand the Costs.
- Be aware of any fees associated with your check order, including the cost of the checks themselves and any expedited shipping fees you may have chosen.
- Some Truist checking accounts may offer discounts or even free first-time check orders, so ask about this if you're unsure.
- Step 3.4: Note Your Order Confirmation.
- Once your order is placed, make sure to save any confirmation numbers or emails you receive. This will be helpful if you need to track your order or contact customer service.
Step 4: Await Delivery
After placing your order, all that's left to do is wait for your new checks to arrive!
Sub-heading: What to Expect for Delivery
- Standard Delivery: Checks typically arrive via standard mail within 4-6 business days.
- Expedited Delivery: If you chose an expedited option, your checks will arrive sooner, usually within 1-3 business days, depending on the service selected. Keep in mind that expedited delivery incurs additional fees.
- Tracking Your Order: If you ordered online, you might be able to track your order status through the check vendor's website (often Deluxe). If you ordered by phone or in person, the representative may have provided tracking information.
Step 5: Securely Store Your New Checks
Once your checks arrive, it's important to store them safely to prevent fraud.
Sub-heading: Best Practices for Check Security
- Step 5.1: Keep Them in a Safe Place.
- Store your checks in a secure and discreet location where they are not easily accessible to others.
- Step 5.2: Destroy Old Checks (If Applicable).
- If you're replacing old checks, shred them thoroughly to protect your account information. Simply throwing them in the trash is not recommended.
- Step 5.3: Monitor Your Account.
- Keep an eye on your account statements and online banking activity to ensure all transactions are legitimate.
By following these steps, ordering checks from Truist should be a simple and secure process. Now you're well-equipped to manage your finances with ease!
Frequently Asked Questions (FAQs) about Ordering Checks at Truist
Here are 10 common questions users have when ordering checks from Truist, along with quick answers:
How to order checks at Truist online?
Sign in to Truist Online Banking, navigate to "Order Checks" (or a similar section under account services), and follow the prompts from their preferred check vendor (usually Deluxe).
How to reorder checks from Truist by phone?
For personal check reorders, call Deluxe directly at 877-838-5287. For business check orders (first-time or reorder), call Deluxe at 800-559-6134.
How to order new checks for a Truist account?
For first-time personal check orders, call Truist at 844-4TRUIST (844-487-8478) or visit a branch. For business checks, call Deluxe at 800-559-6134 or order online via Truist Online Banking.
How to find my Truist routing number for check ordering?
You can find your Truist routing number (commonly 061000104) on an existing check (the first set of 9 digits at the bottom left), on your bank statement, or within your Truist Online Banking portal.
How to track a Truist check order?
If you ordered online, you can typically track your order through the check vendor's website (e.g., Deluxe) using your order confirmation number. For phone or branch orders, ask the representative for tracking information.
How to change the shipping address for a Truist check order?
For security reasons, changing the shipping address online might not be permitted. You may need to call Truist customer service or visit a branch to request a change.
How much does it cost to order checks from Truist?
The cost of checks varies depending on the design, quantity, and any special features. Some Truist checking accounts may offer discounts or free first orders. Expedited shipping will incur additional fees.
How to get free checks from Truist?
Some Truist checking accounts, especially certain business accounts or premier personal accounts, may offer discounts or free first orders of checks. Check your account's specific benefits or ask a Truist representative.
How long does it take for Truist checks to be delivered?
Standard delivery for checks typically takes 4-6 business days. Expedited delivery options are available for faster arrival, usually within 1-3 business days.
How to order Truist checks without logging in to online banking?
You can order checks by phone (calling Deluxe directly for reorders or Truist for first-time orders) or by visiting a Truist branch.
