Thinking about needing new checks for your Truist account? Whether you're sending payments, managing personal finances, or simply prefer the traditional method, ordering checks is a common task. This comprehensive guide will walk you through every step of the process, ensuring you can confidently get your new checkbook in hand.
The Essential Guide to Ordering Checks from Truist
Ready to get your checks ordered and your finances flowing smoothly? Let's dive right in!
Step 1: Determine Your Ordering Method (And Engage with Your Preference!)
Alright, before we even think about account numbers, let's figure out how you prefer to get things done. Are you a digital guru who loves the convenience of online banking, a phone conversationalist who prefers speaking to a real person, or someone who likes the personal touch of an in-branch visit? Truist offers a few convenient ways to order checks, so choose the one that best suits your style:
- Online Banking (The Digital Dynamo's Choice): This is often the fastest and most convenient method if you're already enrolled in Truist Online Banking. You can order checks from the comfort of your home, anytime.
- By Phone (The Talker's Track): If you prefer to speak with a representative or have specific questions, ordering by phone is a great option.
- In Person (The Personal Touch): For those who appreciate face-to-face interaction or need assistance with their order, visiting a Truist branch is always an option.
Decide which method you'll use now, and let's proceed with that in mind!
Step 2: Gather Your Key Information
No matter which method you choose, you'll need a few crucial pieces of information readily available. Having these on hand will make the ordering process significantly smoother and quicker.
Tip: Don’t just glance — focus.
- Your Truist Account Number: This is the primary identifier for your checking account. You can usually find this on your existing checks, your monthly bank statement, or by logging into your Truist Online Banking account. Double-check this number carefully to avoid delays!
- Your Truist Routing Number: This nine-digit number identifies Truist Bank and is essential for processing checks. It's also typically found on your existing checks and bank statements.
- Your Personal Information: Be prepared to provide your full name, current address, and phone number as they appear on your Truist account.
- Previous Check Order Details (for reorders): If you're reordering checks, having your previous check order number or the starting check number of your last box can be helpful, though often not strictly necessary if you're ordering online through your Truist account.
Step 3: Executing Your Order – Method by Method
Now that you've picked your preferred method and gathered your information, let's get down to the specifics of placing your order.
Sub-heading 3.1: Ordering Checks Online via Truist Online Banking
This is generally the most popular and efficient way to order checks.
- Log In to Truist Online Banking: Open your web browser and navigate to the official Truist Bank website (truist.com). Click on the "Sign In" button and enter your User ID and Password.
- Important Note: Ensure you're on the legitimate Truist website to protect your financial information.
- Navigate to the Check Ordering Section: Once logged in, look for a section related to "Accounts," "Services," or "Order Checks and Supplies." The exact wording might vary slightly, but it's usually easy to locate. You might find it under a "More" or "Account Services" menu.
- Select Your Account: If you have multiple Truist accounts, select the checking account for which you wish to order checks.
- Choose Your Order Type:
- First-time order: If this is the very first time you're ordering checks for this specific Truist account, you'll likely go through a more guided process, potentially including options for basic designs.
- Reorder: If you're simply replenishing your supply, this option will be streamlined, often pre-filling your information and design choices.
- Customize Your Checks (The Fun Part!):
- Design: Truist partners with check printers like Deluxe. You'll be presented with a variety of check designs, from simple and classic to scenic or themed options. Take your time and choose a design that reflects your personality!
- Quantity: Select the number of checks you need. Options usually include single boxes, duplicate checks (with a carbon copy), or larger quantities.
- Personalization: Verify your name, address, and contact information appear correctly. You may have options to add additional lines of text, such as a phone number or a specific message, if desired.
- Security Features: Consider any enhanced security features offered, such as tamper-resistant paper or security holograms, which can help prevent check fraud. While some standard security features are built-in, extra layers of protection can provide added peace of mind.
- Review Your Order: Carefully review all the details of your check order, including the design, quantity, personalization, and total cost. This is your last chance to catch any errors!
- Confirm and Pay: Provide your payment information (the cost of checks is typically debited from your Truist checking account) and confirm your order. You'll usually receive an order confirmation email with an estimated delivery date.
Sub-heading 3.2: Ordering Checks by Phone
If you prefer to talk to a person, ordering checks over the phone is straightforward.
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For First-Time Orders (Directly through Truist):
- Call Truist Customer Service: Dial 844-4TRUIST (844-487-8478). This is the main customer service line for Truist.
- Follow the Prompts: Listen to the automated prompts and select the option for "checking accounts" or "ordering checks." You'll then be connected to a customer service representative.
- Provide Information: The representative will ask for your account number, routing number, and personal verification details to confirm your identity. They will then guide you through the process of selecting a check design, quantity, and personalization options.
- Confirm and Pay: The representative will confirm the order details and arrange for payment from your account.
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For Reorders (Often through Deluxe):
- Call Deluxe: For check reorders, Truist often directs customers to call their check printing partner, Deluxe, directly at 877-838-5287.
- Provide Information: You'll need your Truist account number, routing number, and possibly your previous check order details (like the starting check number). Deluxe will then process your reorder based on your previous specifications, or allow for minor adjustments.
- Confirm and Pay: They will confirm the order and process the payment.
Sub-heading 3.3: Ordering Checks In Person at a Truist Branch
For a hands-on approach or if you need personalized assistance, a branch visit is a good choice.
Tip: Summarize the post in one sentence.
- Locate Your Nearest Truist Branch: Use the Truist website's "Locations" tool to find a branch convenient for you. Consider calling ahead to see if an appointment is recommended, especially during busy hours.
- Visit During Business Hours: Head to the branch during their operating hours.
- Speak with a Teller or Customer Service Representative: Inform them that you wish to order checks for your account.
- Provide Your Information: The representative will ask for your Truist account number and will verify your identity, possibly by asking for a valid ID.
- Select Options: They will help you choose your desired check design, quantity, and any personalization options available. They may have a catalog or digital display of available designs.
- Review and Complete: The representative will confirm all the details with you and process the order directly from your account. They can often provide immediate confirmation of your order.
Step 4: Awaiting Your Checks
Once your order is placed, it's a matter of waiting for your new checks to arrive.
- Delivery Time: Check orders typically take 5-10 business days to arrive by mail. Delivery times can vary depending on the complexity of your order, shipping options chosen, and the check printer's processing times.
- Tracking Your Order: If you ordered online, you might be able to track the status of your order through the check printer's website (e.g., Deluxe's OrderMyChecks.com) using your routing and account numbers.
- Security: Your checks will usually arrive in a plain, unmarked package to deter theft. Once they arrive, store them in a secure location to prevent unauthorized use.
Step 5: Activating and Using Your New Checks
While checks don't typically require "activation" in the same way a debit card does, there are a few things to keep in mind.
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- Verify Accuracy: Upon receiving your checks, carefully inspect them to ensure all information (your name, address, account number, and routing number) is correct and legible.
- Sign Your Checks: Your checks are ready to be used! Remember to always sign your checks when you're ready to issue a payment.
- Record Keeping: It's a good practice to keep a record of the checks you write in a check register or by tracking them in your online banking to maintain an accurate balance.
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| How To Order Checks From Truist |
Related FAQ Questions
Here are 10 common questions related to ordering checks from Truist, with quick answers:
How to find my Truist account number and routing number? You can find both your account number and routing number on an existing check (the routing number is typically the first nine digits at the bottom, and your account number follows it), on your monthly Truist bank statement, or by logging into your Truist Online Banking account.
Tip: Patience makes reading smoother.
How to check the status of my Truist check order? If you ordered online, you can often track your order directly on the check printer's website (like OrderMyChecks.com by Deluxe) using your routing and account numbers. Alternatively, you can call Truist customer service at 844-4TRUIST.
How to order checks for a Truist business account? Business check orders, both first-time and reorders, can typically be placed by signing in to Truist Online Banking or by calling Deluxe at 800-559-6134.
How to get free checks from Truist? Some Truist checking account types, such as Truist One Checking (specifically Level 2 and above with qualifying activity) or Truist Wealth Checking, may offer free personal checks or discounts on check orders. Check your specific account's fee schedule or benefits for details.
How to customize the design of my Truist checks? When ordering online through Truist Online Banking or in person at a branch, you'll be presented with various design options provided by Truist's check printing partner, usually Deluxe.
QuickTip: Skim the first line of each paragraph.
How to order duplicate checks from Truist? When you place your order (online, by phone, or in person), you'll typically have the option to select "duplicate checks," which print a carbon copy for your records.
How to change the address on my Truist checks? To change the address on your checks, you'll first need to update your address with Truist Bank. You can do this through online banking, by calling customer service, or by visiting a branch. Once your address is updated, your next check order will reflect the new information.
How to expedite a Truist check order? Expedited shipping options may be available for an additional fee when you place your order. Inquire about these options when ordering online or speaking with a representative.
How to prevent check fraud with my Truist checks? Truist offers various fraud prevention measures. You can utilize services like Positive Pay for business accounts, and it's always recommended to store checks securely, avoid leaving blank spaces on checks, and regularly review your account statements for suspicious activity.
How to order checks if I just opened a new Truist account? For first-time personal check orders for a new account, you can typically sign in to Truist Online Banking or call Truist at 844-4TRUIST (844-487-8478).
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