Tired of running low on checks? Don't fret! Ordering new ones from Truist is a straightforward process, whether you're a first-timer or just need a refill. This comprehensive guide will walk you through every step, ensuring you get your checks quickly and without a hitch.
The Digital Advantage: Why Order Online?
Ordering checks online through the Truist website offers several benefits:
- Convenience: Order from the comfort of your home, 24/7, without needing to visit a branch or make a phone call during business hours.
- Speed: Online orders are often processed faster, potentially leading to quicker delivery.
- Customization: Many online portals offer a wider range of designs, fonts, and accessories to personalize your checks.
- Security: Truist's online banking platform is designed with robust security measures to protect your financial information.
Let's dive into the step-by-step process!
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| How To Order Checks On Truist Website |
Step 1: Get Ready – Gather Your Essentials
Before you even log in, let's make sure you have everything you need to make the process smooth. This is crucial for a hassle-free experience!
What You'll Need:
- Your Truist Online Banking Credentials: This includes your User ID and Password. If you haven't set up online banking yet, you'll need to do that first.
- Your Checking Account Number: This is the specific account for which you want to order checks. You can usually find this on a previous check or by logging into your online banking and viewing your account details.
- Your Truist Routing Number: This nine-digit number identifies Truist as your financial institution. It's also found on your checks (usually the first set of numbers at the bottom) or within your online banking account details.
- Your Billing and Shipping Address: Ensure these are up-to-date and accurate.
- A Valid Payment Method: While some Truist accounts may offer free checks (especially certain Truist One Checking tiers), you might need a debit card or another account to cover the cost of the checks and any expedited shipping.
Step 2: Accessing Your Truist Online Banking Account
This is where your journey to new checks truly begins!
How to Log In:
Tip: Read slowly to catch the finer details.
- Open your Web Browser: Launch your preferred internet browser (Chrome, Firefox, Edge, Safari, etc.).
- Navigate to the Truist Website: In the address bar, type
www.truist.comand press Enter. Always double-check the URL to ensure you're on the legitimate Truist website to avoid phishing scams. - Locate the Login Button: Look for a prominent "Sign In" or "Login" button, usually located in the top right corner of the homepage. Click on it.
- Enter Your Credentials: You'll be directed to the login page. Carefully enter your User ID and Password into the respective fields.
- Complete Security Verification (If Applicable): Truist may have additional security measures, such as a one-time passcode sent to your phone or email, or security questions. Follow the prompts to complete this verification.
- Access Your Dashboard: Once successfully logged in, you'll be taken to your personalized online banking dashboard, where you can see an overview of your accounts.
Step 3: Navigating to the Check Ordering Section
Now that you're in, let's find the check ordering feature.
Finding the "Order Checks" Link:
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Look for "Accounts" or "Services": On your online banking dashboard, there's usually a main navigation menu. Look for options like "Accounts," "Services," or "Customer Service."
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Locate "Order Checks": Under one of these menus, you should find a link specifically for "Order Checks," "Reorder Checks," or "Order Checks & Supplies." The exact wording might vary slightly, but it will be clear.
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Click the Link: Click on the "Order Checks" link to proceed.
- Pro Tip for First-Time Orders: If this is your very first time ordering checks for a new Truist account, you might find a specific prompt or link related to "First-time Check Orders" within the online banking platform or within your account details. This might also direct you to call Truist directly at 844-4TRUIST (844-487-8478), as first-time orders sometimes have additional verification or specific options.
Step 4: Choosing Your Check Type and Design
This is where you get to personalize your checks!
Options and Customization:
- Select Your Account: If you have multiple checking accounts, the system will likely ask you to select the account for which you want to order checks.
- Personal vs. Business Checks: Truist offers both personal and business checks. Make sure you select the correct category.
- Check Design: You'll typically be presented with a variety of check designs. These can range from classic and simple to more decorative or themed options.
- Consider your personal style or business branding when making your choice.
- Classic Checks: Simple, professional, and timeless.
- Scenic Checks: Featuring landscapes, animals, or other imagery.
- Charitable Checks: Where a portion of the cost might go to a charity.
- High Security Checks: Designed with advanced fraud prevention features like holograms.
- Quantity and Format: Choose the number of checks you need (e.g., one box, two boxes) and the format (e.g., single checks, duplicate checks with carbon copies). Duplicate checks are highly recommended for easy record-keeping.
- Optional Features: You might have options for:
- Checkbook Covers: Leather or other materials to protect your checks.
- Deposit Slips: Extra slips for making deposits.
- Custom Fonts and Colors: To further personalize your checks.
- Specialty Endorsements: If you need a specific endorsement printed on your checks.
Step 5: Reviewing and Confirming Your Information
Accuracy is key here to avoid any issues with your checks.
Double-Checking the Details:
QuickTip: Don’t just scroll — process what you see.
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Personal Information: Verify your name, address, and any other personal details printed on the checks. Ensure there are no typos!
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Account and Routing Numbers: Crucially, confirm that your Truist checking account number and routing number are correct. These are vital for your checks to be valid.
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Starting Check Number (For Reorders): If you're reordering checks, the system will usually suggest the next sequential check number. You can often adjust this if needed, but it's generally best to stick with the suggested number to maintain accurate records.
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Order Summary: Review the total cost, including the price of the checks, any customization fees, and shipping charges.
- If you are eligible for free checks or discounts (e.g., with certain Truist One Checking accounts), ensure that this is reflected in the total.
Step 6: Payment and Shipping Details
Finalizing your order requires payment and selecting your delivery preferences.
Completing the Transaction:
- Payment Method: Select your preferred payment method. This might be a direct debit from your Truist checking account or another linked account.
- Shipping Address: Confirm the shipping address. If you need them shipped to a different address than your billing address, make sure to update it here.
- Shipping Speed: Choose your desired shipping speed. Standard shipping is usually the most economical, but expedited options are available for an additional fee if you need your checks urgently.
- Be aware that faster shipping methods can significantly increase the total cost.
- Review and Place Order: Before clicking the final "Place Order" or "Submit" button, take one last look at all the information. Once you're confident everything is accurate, click to confirm your order.
- Order Confirmation: You should receive an order confirmation on your screen, often with an order number. It's a good idea to screenshot or print this for your records. You will also typically receive an email confirmation shortly after.
Step 7: Tracking Your Order (Optional but Recommended)
After placing your order, you might want to keep an eye on its progress.
Checking Your Order Status:
- Return to the Truist Website (or Partner Site): Some check orders are fulfilled by a third-party partner like Deluxe. Your confirmation email will usually provide instructions on how to track your order. If it's directly through Truist, you might find a "My Orders" or "Order History" section within your online banking.
- Enter Order Information: You might need your order number, account number, or zip code to track your order.
- Monitor Progress: The tracking information will tell you the current status of your order, including when it was processed, shipped, and its estimated delivery date.
Step 8: Receiving Your Checks
The final step is to receive and secure your new checks.
Upon Delivery:
QuickTip: Repeat difficult lines until they’re clear.
- Inspect the Package: Once your checks arrive, open the package and inspect the checks for any errors (e.g., incorrect name, address, account number, or routing number).
- Verify Check Numbers: Ensure the starting check number is correct and that all checks are present.
- Secure Your Checks: Store your checks in a safe and secure location to prevent theft or unauthorized use.
10 Related FAQ Questions
Here are some frequently asked questions about ordering checks from Truist, with quick answers:
How to find my Truist account number for ordering checks? You can find your account number by logging into your Truist online banking account and viewing your account details, or on a previously issued check.
How to find my Truist routing number for check orders? Your Truist routing number is typically the first nine-digit number printed on the bottom left of your checks. You can also find it in your online banking account details.
How to order checks for the first time with Truist? For first-time personal check orders, you might need to sign in to Truist Online Banking and click "Order Checks," or call Truist directly at 844-4TRUIST (844-487-8478) for assistance and verification.
How to reorder checks on the Truist website? Sign in to Truist Online Banking, navigate to the "Order Checks" section, and follow the prompts to reorder. The system will usually pre-fill your details.
How to customize the design of my Truist checks? During the online ordering process, after selecting your account, you will be presented with various design options, including classic, scenic, and high-security choices, and sometimes options for custom fonts or colors.
Tip: Reading in short bursts can keep focus high.
How to check the status of my Truist check order? After placing your order online, you will usually receive an email confirmation with tracking information. You can often track your order directly through the vendor's website (like Deluxe) or a "My Orders" section in your Truist online banking.
How to get free checks from Truist? Some Truist checking accounts, particularly certain tiers of Truist One Checking, offer free first orders of checks and/or free reorders. Check your account details or contact Truist for specific eligibility.
How to order business checks from Truist online? Sign in to Truist Online Banking, go to "Order Checks," and select the "Business Checks" option. The process is similar to personal checks but with business-specific designs and features.
How to contact Truist customer service for check ordering issues? For personal check orders, you can call Truist at 844-4TRUIST (844-487-8478). For reorders, you might also call Deluxe directly at 877-838-5287. For business checks, call Deluxe at 800-559-6134.
How to ensure my check order information is secure? Always ensure you are on the official Truist website when logging in. Truist employs advanced security measures like encryption to protect your personal and financial information during online transactions.
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