You've just realized you're running low on checks, and the thought of heading to a branch or calling customer service feels like a chore. What if I told you there's a simpler way, right in the palm of your hand? Yes, you can easily order new checks directly from the Truist app on your iPhone! This comprehensive guide will walk you through every step, making the process quick and painless.
Ordering Checks on the Truist App (iPhone): Your Complete Guide
Ordering checks through the Truist mobile app is a convenient way to manage your banking needs without leaving your couch. Let's dive into the step-by-step process.
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| How To Order Checks On Truist App Iphone |
Step 1: Get Ready – Download and Log In
First things first, let's make sure you're set up for success!
- Do you have the Truist Mobile App already? If not, head over to the Apple App Store, search for "Truist Mobile," and download it. It's a free app designed to give you quick and secure access to your accounts.
- Launch the Truist App: Once downloaded, tap the Truist icon on your iPhone's home screen to open the application.
- Log In Securely: You'll be prompted to enter your Truist Online Banking username and password. If you have Face ID or Touch ID enabled for the app, you can use that for a faster login. Make sure you have your credentials handy! If you've forgotten them, there are options on the login screen to help you recover them.
Step 2: Navigate to Account Services
Once you're logged in, you'll land on your account overview screen. This is where you see all your Truist accounts at a glance.
QuickTip: Pause when something clicks.
- Find Your Checking Account: Look for the checking account for which you want to order checks. You might have multiple accounts, so be sure to select the correct one.
- Access Account Details: Tap on the specific checking account. This will take you to a detailed view of that account's transactions and options.
- Locate "Order Checks and Supplies": Within the account details, you'll need to find the section for managing account services. Look for an option that says something like "Order checks and supplies" or "Account Services." This option is usually found under a "More" or "Manage" menu, or directly listed on the account details page. It might be a small link or button, so keep an eye out!
Step 3: Initiate Your Check Order
Now that you've found the right option, it's time to start the actual order.
- Tap to Order: Tap on "Order checks and supplies." This will typically redirect you to a secure portal, often managed by Deluxe, Truist's check printing partner. You might see a brief loading screen as the app connects you.
- Confirm Account Information: The system will usually pre-populate your account details. Double-check to ensure the correct account number and routing number are displayed. This is crucial to ensure your new checks are linked to the right account.
Step 4: Customize Your Check Order
This is where you get to personalize your checks!
- Choose Your Design: You'll likely be presented with a variety of check designs. From classic professional styles to more colorful or themed options, browse through and select the one that suits your preference. Note that some designs may incur an additional cost.
- Select Quantity: Decide how many boxes of checks you need. Common options include 150, 300, or 600 checks. Consider your usage to avoid running out too quickly or ordering too many.
- Personal Information Verification: Confirm your name and address are correct as they will appear on the checks. If anything needs updating, you might have the option to edit it here or be prompted to contact Truist customer service for major changes.
- Add Optional Features: You might see options for:
- Duplicate Checks: These checks provide a carbon copy of each check you write, making it easier to keep records.
- Checkbook Covers: Many providers offer matching or complementary checkbook covers.
- Security Features: While most checks come with standard security features, some providers offer enhanced security options for an additional fee.
- Accessories: Think deposit slips or endorsement stamps.
Step 5: Review and Confirm Your Order
Before finalizing, take a moment to review everything.
QuickTip: Reading carefully once is better than rushing twice.
- Summary Page: You'll see a summary of your order, including the chosen design, quantity, personalization details, and the total cost.
- Review All Details Carefully: This is your last chance to catch any errors! Check the spelling of your name, your address, and ensure the account number is correct. An incorrect account number could lead to significant issues.
- Understand the Cost: The total cost will be clearly displayed. Be aware of any shipping fees or additional charges for premium designs or expedited delivery.
- Place Your Order: Once you're confident everything is accurate, tap the "Submit Order" or "Place Order" button. You might need to confirm your choice one last time.
Step 6: Confirmation and Tracking
After successfully placing your order, you'll receive confirmation.
- Order Confirmation: You'll usually get an on-screen confirmation number. It's a good idea to screenshot this or write it down for your records.
- Email Confirmation: You'll likely receive an email confirmation from Truist or Deluxe with your order details and an estimated delivery date.
- Tracking Your Order: Some providers offer a tracking number or a link to track the status of your order. This can typically be found in your email confirmation. Standard delivery usually takes 10-14 days. If you opted for expedited shipping, it will be faster.
Congratulations! You've successfully ordered checks through the Truist app on your iPhone. It's that simple!
Frequently Asked Questions (FAQs)
How to check the status of my check order on the Truist app?
While the Truist app itself might not have a direct "track order" feature, you'll typically receive an email confirmation from Deluxe (Truist's check provider) with a tracking number or a link to their order status page. You can use that information to track your order. If you didn't receive an email, you can also contact Truist customer service directly.
Tip: Remember, the small details add value.
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How to order checks if I'm a first-time check orderer with Truist?
For your very first check order with Truist, you might not be able to do it directly through the app. Truist generally recommends calling their customer service at 844-4TRUIST (844-487-8478) or visiting a local branch for initial check orders. Subsequent orders are usually available through the app.
How to find my Truist routing and account number on the app?
You can easily find your Truist routing and account number within the app. Log in, tap on your checking account, and then look for "Account Details" or a similar option. Your routing and account numbers will be clearly displayed there.
How to change the address on my checks using the Truist app?
While you can often verify your address during the check ordering process, for a permanent address change that appears on your checks, it's best to update your contact information directly with Truist. You can usually do this through the "Profile & Settings" section of the Truist app or by contacting customer service.
Tip: Read in a quiet space for focus.
How to cancel a check order placed through the Truist app?
If you need to cancel a check order, you should act quickly. Contact Truist customer service at 844-4TRUIST (844-487-8478) as soon as possible. Whether a cancellation is possible depends on how far along the order process is.
How to know the cost of ordering checks on the Truist app?
The cost of checks will be displayed clearly during the order customization and review process within the app (or the Deluxe portal it links to). Prices vary based on design, quantity, and any additional features you choose.
How to expedite the delivery of my Truist check order?
During the checkout process on the Deluxe portal, you will typically be given options for shipping. Select an expedited shipping method (e.g., "express delivery" or "rush delivery") if you need your checks sooner. Be aware that this will incur an additional fee.
How to order business checks on the Truist app?
Ordering business checks usually follows a similar process, but you might need to access your business banking profile within the Truist app. Look for "Order checks and supplies" within your business checking account details. If you encounter any issues, contact Truist Business Banking support.
How to get help if I have issues ordering checks on the Truist app?
If you run into any problems during the check ordering process on the Truist app, the best course of action is to contact Truist customer service. You can call them at 844-4TRUIST (844-487-8478), or find other contact options like chat or secure messaging within the app under the "Help & Support" section.
How to reorder the exact same checks I had before on the Truist app?
If you're simply reordering, the system will often remember your previous check design and information, making the process even faster. Just select the quantity and confirm your details. Look for a "Reorder Checks" option which may bypass some of the design selection steps.
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