Do you find yourself running low on checks and need a fresh supply? Or perhaps you've recently moved and need to update your address on your checks? Whatever your reason, ordering checks through the Truist app is a convenient and straightforward process. This lengthy guide will walk you through every step, ensuring you can confidently replenish your check supply from the comfort of your home or on the go.
Ready to get started and get those new checks ordered? Let's dive in!
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| How To Order Checks On Truist App |
Step 1: Log In to Your Truist Mobile Banking App
The first and most crucial step is to access your Truist account through their dedicated mobile app.
- 1.1. Download and Install (If You Haven't Already):
- If you're new to the Truist mobile banking experience, head over to your device's app store (Google Play Store for Android or Apple App Store for iOS). Search for "Truist Mobile" and download the official app. Make sure it's the official Truist app to ensure your security.
- 1.2. Open the App and Enter Credentials:
- Once installed, tap on the Truist app icon to open it. You'll be prompted to enter your User ID and Password.
- Tip: If you have biometric login (Face ID or Touch ID) enabled, you can use that for a quicker and more secure sign-in. This is highly recommended for convenience and enhanced security.
- Troubleshooting: If you're having trouble logging in, double-check your credentials. If you've forgotten your User ID or Password, there will usually be "Forgot User ID" or "Forgot Password" links available on the login screen to help you reset them.
Step 2: Navigate to the "Accounts & Cards" Section
Once you're successfully logged into your Truist app, you'll land on your account dashboard. This is where you can see an overview of all your Truist accounts.
- 2.1. Locate the Main Menu or Navigation Bar:
- Look for a menu icon (often three horizontal lines, sometimes called a "hamburger menu") or a clear navigation bar, usually at the bottom or top of the screen.
- 2.2. Select "Accounts & Cards":
- Within the menu or navigation, you should find an option labeled something similar to "Accounts & Cards" or "My Accounts." Tap on this to proceed. This section is your hub for managing all aspects of your Truist accounts, including ordering checks.
Step 3: Find the "Order Checks and Supplies" Option
Within the "Accounts & Cards" section, you'll find various management options for your accounts.
- 3.1. Browse Account Management Options:
- Scroll through the available options. You're looking for a specific link related to checks.
- 3.2. Tap on "Order Checks and Supplies":
- You should see an option clearly labeled "Order Checks and Supplies." This is your gateway to initiating a check order. It might also be listed under "Manage Account" for a specific checking account if you have multiple accounts.
Step 4: Select the Account for Your Check Order
If you have multiple checking accounts with Truist, you'll need to specify which account you want the new checks for.
Tip: Write down what you learned.
- 4.1. Choose the Desired Checking Account:
- A list of your eligible checking accounts will likely appear. Carefully select the account for which you need to order checks. Make sure you choose the correct one to avoid any issues later.
Step 5: Customize Your Check Order (If Applicable)
After selecting your account, you'll be directed to the check ordering portal, often powered by a third-party provider like Deluxe Checks. This is where you can personalize your order.
- 5.1. Reordering vs. New Order:
- If you're reordering checks with no changes, the process might be very quick, often just confirming your last order.
- If it's your first order or you want to make changes, you'll have more options.
- 5.2. Personalization Options (If Available):
- Check Design: You might be able to choose from a variety of designs, from classic to scenic or even personalized with images.
- Personal Information: Double-check that your name, address, and phone number are correct as they will appear on the checks. If you need to update your address, ensure you do so through Truist's official channels first, as the check ordering system will pull your registered address.
- Check Style: Choose between single or duplicate checks. Duplicate checks provide a carbon copy for your records.
- Starting Check Number: For a new order, you might be able to select a starting check number. For reorders, it will usually pick up where your last order left off.
- Accessories: You may have options to add checkbook covers, registers, or deposit slips.
- 5.3. Reviewing Security Features:
- Many check providers offer advanced security features. Take a moment to understand what's included to protect against fraud.
Step 6: Review Your Order and Confirm Details
Before finalizing your purchase, a crucial step is to meticulously review all the details of your check order.
- 6.1. Verify All Information:
- Check your name, address, and account number carefully. Any error here could lead to issues with your checks.
- Confirm the chosen design, quantity of checks, and any accessories.
- 6.2. Review Pricing and Fees:
- The total cost of your order will be displayed. This will include the cost of the checks, any additional features, and shipping fees. Be aware that while some Truist accounts might offer discounts on first orders (e.g., $25 off), checks generally come with a cost.
- 6.3. Check Estimated Delivery Date:
- An estimated delivery timeframe will usually be provided. This will give you an idea of when to expect your new checks.
Step 7: Complete the Purchase
Once you're satisfied with your order, it's time to finalize the payment.
- 7.1. Select Payment Method:
- Your order will typically be charged directly to the Truist account for which you are ordering checks. Confirm the payment method.
- 7.2. Confirm Order:
- Tap the "Confirm" or "Place Order" button to complete the transaction. You may receive an order confirmation number on the screen. It's a good idea to screenshot or note this number for your records.
- 7.3. Email Confirmation:
- You will likely receive an email confirmation of your order shortly after. Keep this email for your reference.
Step 8: Track Your Order (Optional but Recommended)
While not always explicitly within the Truist app itself, the check provider (like Deluxe) will usually offer a way to track your order.
QuickTip: Copy useful snippets to a notes app.
- 8.1. Check Your Confirmation Email:
- The email confirmation you received will often contain a link or instructions on how to track your order's shipping status.
- 8.2. Visit the Check Provider's Website:
- You might need to go to the website of the check provider (e.g., Deluxe.com) and use your order number and zip code or email to track the delivery.
Step 9: What to Do When Your Checks Arrive
Once your new checks are delivered, there are a couple of things you should do.
- 9.1. Verify the Contents:
- Open the package and confirm that the checks are correct – your name, address, account number, and the correct starting check number.
- 9.2. Securely Store Your Checks:
- Keep your checks in a safe and secure place to prevent theft or unauthorized use.
By following these steps, you can easily and securely order checks through the Truist app, saving you a trip to a branch or a phone call. Enjoy the convenience of managing your banking needs right from your mobile device!
10 Related FAQ Questions
Here are 10 frequently asked questions about ordering checks on the Truist app, with quick answers:
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How to check if I can order checks on the Truist app? You can check by logging into the Truist mobile app, navigating to "Accounts & Cards," and looking for the "Order Checks and Supplies" option. If it's there, you can order checks through the app.
QuickTip: Pay attention to first and last sentences.
How to find my account number for ordering checks on the Truist app? Your account number is typically visible within the "Accounts & Cards" section of the Truist app when you select a specific account. It's also printed on your existing checks.
How to update my address before ordering checks on the Truist app? You should update your address directly with Truist through the app's settings or by contacting customer service before placing a check order, as the check ordering system will pull your registered address.
How to know the cost of ordering checks on the Truist app? The cost will be displayed during the check ordering process, typically before you confirm your purchase. Fees vary based on design, quantity, and any added features.
How to track my Truist check order after placing it on the app? After placing the order, you'll likely receive an email confirmation with tracking information or a link to the check provider's website (e.g., Deluxe) where you can track your order using your order number.
QuickTip: Read section by section for better flow.
How to expedite a check order from Truist? Expedited shipping options might be available during the checkout process when ordering checks. If not, or for further assistance, you may need to contact Truist customer service or the check provider directly.
How to get free checks from Truist? Some Truist checking accounts, like the Truist One Checking account, may offer free basic checks or a discount on your first order. Check your specific account's benefits or contact Truist customer service for details.
How to cancel a check order placed through the Truist app? Canceling a check order usually requires contacting Truist customer service as soon as possible after placing it. There may be a limited window to cancel before processing.
How to order business checks on the Truist app? The process for ordering business checks on the Truist app is similar to personal checks. Log in, navigate to "Accounts & Cards," select your business checking account, and look for "Order Checks and Supplies."
How to contact Truist customer service for check ordering issues? You can contact Truist customer service by calling 844-4TRUIST (844-487-8478) or by using the "Help & Support" section within the Truist mobile app.
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