Getting checks for your Truist account is a straightforward process, whether you're ordering them for the first time or simply need a fresh batch. Checks, while perhaps less common in an increasingly digital world, remain essential for certain transactions, from paying rent to making large purchases where a paper trail is preferred.
So, are you ready to get your hands on some new checks? Let's dive into the step-by-step guide!
How to Get Checks from Truist: Your Comprehensive Guide
Truist offers several convenient ways to order checks, catering to your preferences and urgency. Here's a detailed breakdown of each method:
Step 1: Determine Your Check Order Status – First-Time or Reorder?
Before you jump into ordering, it's crucial to identify whether this is your first time ordering checks for your Truist account or if you're simply reordering more checks. The process differs slightly for each.
- First-time check orders: If you've just opened a new Truist checking account and haven't received checks yet, or if you've never ordered checks before for an existing account, you'll need to go through a "first-time" order process.
- Check reorders: If you've previously ordered checks and are simply running low, you'll follow the "reorder" process, which is often quicker and more streamlined.
Important Note: Be aware that certain Truist accounts, such as the Truist Confidence Account, do not offer personal checks. Make sure your account type is eligible for personal checks before proceeding.
Step 2: Choose Your Preferred Ordering Method
Truist provides three primary ways to get your checks: online, by phone, or in person at a branch. Each has its advantages.
Option A: Ordering Checks Online (Recommended for Convenience)
Ordering checks online is often the quickest and most convenient method, especially for reorders.
Sub-step 2.A.1: Access Truist Online Banking
- Sign in to Truist Online Banking: Visit the official Truist website and log in to your online banking account. You'll need your User ID and password.
- New to online banking? If you haven't enrolled in Truist Online Banking yet, you'll need to do so first. This usually involves providing some personal and account information to set up your access.
Sub-step 2.A.2: Navigate to the Check Ordering Section
- Once logged in, look for a section related to "Accounts," "Customer Service," or "Order Checks/Supplies." The exact navigation might vary slightly, but Truist typically makes this easy to find.
- Click on the “Order Checks” or “Order Checks and Supplies” link.
Sub-step 2.A.3: Follow the On-Screen Instructions
- For First-Time Orders: You will likely be guided through a more comprehensive setup, possibly including selecting your check design, quantity, and personalization options (like adding your name and address).
- For Reorders: The system will often pre-populate your previous check information, making the process very fast. You may have the option to change the design or quantity if you wish.
- Review all details carefully: Double-check your account number, routing number, name, address, and the starting check number (if applicable for reorders) to ensure accuracy.
- Select your check style and quantity: Truist, through its check provider (often Deluxe), offers a variety of check designs, from standard to more personalized options. You'll also choose the number of checks you need.
- Review and confirm: Before finalizing, a summary of your order, including the cost and estimated delivery date, will be presented. Always review this thoroughly before confirming your purchase.
Option B: Ordering Checks by Phone (Good for Assistance)
If you prefer speaking to someone or need assistance with your order, ordering by phone is a great choice.
Sub-step 2.B.1: Identify the Correct Phone Number
- For First-Time Personal Check Orders: Call Truist's main customer service line at 844-4TRUIST (844-487-8478).
- For Personal Check Reorders: You'll generally call Deluxe, Truist's preferred check supplier, directly at 877-838-5287.
- For Business Check Orders (First-time or Reorder): Call Deluxe at 800-559-6134.
Sub-step 2.B.2: Prepare Your Account Information
- Before calling, have your Truist account number and routing number handy. These are crucial for placing your order.
- You may also want to have your previous checkbook available if you're reordering, as it contains your starting check number.
Sub-step 2.B.3: Speak with a Representative
- Follow the automated prompts to connect with a representative who can assist with check orders.
- Clearly state whether you are placing a first-time order or a reorder.
- Provide the necessary account details and communicate your preferences for check design and quantity.
- The representative will confirm your order details, pricing, and estimated delivery time. Make sure to ask any questions you might have about the process or your order.
Option C: Ordering Checks In-Person at a Truist Branch (For Personalized Service)
Visiting a Truist branch can be beneficial if you prefer face-to-face assistance, have complex questions, or want to explore options directly with a banking representative.
Sub-step 2.C.1: Locate Your Nearest Truist Branch
- Use the Truist website's "Find a Branch" tool to locate the branch most convenient for you.
- Check their operating hours before you visit.
Sub-step 2.C.2: Gather Necessary Identification and Account Details
- Bring a valid form of identification (e.g., driver's license, state ID).
- Have your Truist account number readily available.
- If you're reordering, bringing your current checkbook can be helpful.
Sub-step 2.C.3: Consult with a Truist Representative
- Inform the representative that you wish to order checks for your account.
- They will guide you through the available options, including different check designs, quantities, and any potential personalization.
- You can discuss pricing, delivery times, and any specific needs you may have.
- The representative will help you complete the order form and process your payment.
Step 3: Understand Pricing and Delivery
The cost of your checks will vary based on the style, security features, and quantity you choose. Truist, through its partner Deluxe, offers various options.
- Pricing: Standard checks are typically the most affordable, while more elaborate designs, personalized features, or expedited shipping will incur additional costs. Sometimes, especially for new accounts or certain business accounts, Truist may offer a discount on your first order.
- Delivery: Standard delivery for checks typically takes 10-14 business days. If you need your checks sooner, expedited delivery options are usually available for an extra fee. During the ordering process, the estimated delivery time will be provided.
Step 4: Track Your Order (If Applicable)
If you ordered online, or if the customer service representative provided you with tracking information, you might be able to monitor the status of your check order.
- Online Tracking: Deluxe (Truist's check supplier) often provides an online order status checker where you can enter your order details (like routing and account number, or order confirmation number) to track your shipment.
- Allow a few days for your order to be processed and entered into the online system if you didn't order online.
Step 5: Receive and Verify Your Checks
Once your checks arrive, it's a good practice to:
- Verify the information: Double-check that your name, address, account number, and routing number are printed correctly on the checks.
- Confirm the starting check number: Ensure the checks start from the correct sequential number, especially if you were reordering.
- Store them securely: Keep your checks in a safe place to prevent theft or unauthorized use.
By following these steps, you'll successfully obtain your checks from Truist, ensuring you have the necessary tools for all your financial needs.
10 Related FAQ Questions
Here are 10 frequently asked questions about getting checks from Truist, with quick answers:
How to get checks for a new Truist account?
For first-time personal check orders for a new Truist account, you can typically order them online through Truist Online Banking or by calling Truist customer service at 844-4TRUIST (844-487-8478).
How to reorder checks from Truist online?
Sign in to Truist Online Banking, navigate to the "Order Checks" or "Account Services" section, and follow the prompts to reorder your checks.
How to order business checks from Truist?
Business checks, whether first-time orders or reorders, can typically be placed through Truist Online Banking or by calling Deluxe directly at 800-559-6134.
How to find my Truist routing number and account number for ordering checks?
Your routing and account numbers can be found on your existing checks, within your Truist Online Banking portal, or on your monthly account statements.
How to track a Truist check order?
If you ordered online, you can usually track your order directly on the Deluxe website (Truist's check supplier) using your account and routing numbers or an order confirmation number.
How to expedite Truist check delivery?
During the online or phone ordering process, you will usually be given the option to select expedited delivery for an additional fee.
How to get personalized checks from Truist?
When ordering online or in-person, you'll often have the option to choose from various designs and add personalized elements like images or specific text (subject to availability and fees).
How to order checks if I don't have online banking with Truist?
You can order checks by calling Truist customer service at 844-4TRUIST (844-487-8478) for first-time orders, Deluxe for reorders (877-838-5287 for personal, 800-559-6134 for business), or by visiting a Truist branch in person.
How to check the cost of Truist checks before ordering?
The cost of checks will be displayed during the online ordering process. If ordering by phone or in person, the representative will provide you with pricing information based on your selections.
How to get temporary checks from Truist?
If you need checks immediately, you may be able to obtain temporary checks directly from a Truist branch. Contact your local branch to inquire about this option.
