Do you need new checks for your Truist account? Whether you're a new customer placing your first check order, or a seasoned account holder needing a reorder, the process is straightforward. Let's get you set up so you can manage your finances with ease! This comprehensive guide will walk you through every step, ensuring a smooth and hassle-free experience.
How to Order Checks from Truist Bank: Your Complete Guide
Ordering checks from Truist Bank can be done through a few convenient methods, each designed to cater to your preference. We'll explore the online, phone, and in-person options, giving you all the details you need to make the best choice for your situation.
Step 1: Determine Your Check Ordering Needs
Before you even think about placing an order, take a moment to consider your specific needs. Are you ordering checks for the very first time with Truist, or are you simply replenishing your supply? This is a crucial distinction, as the process can differ slightly.
Sub-heading: First-Time Check Order vs. Reorder
- First-Time Order: If this is your initial check order with Truist, you'll generally need to go through Truist directly. This is because they'll need to verify your account and personal information for security purposes and set up your initial check preferences.
- Check Reorder: If you've ordered checks from Truist before, you likely have a previous order number or can easily reorder through their designated vendor, Deluxe. This process is often quicker and more streamlined.
Step 2: Choose Your Preferred Ordering Method
Truist offers several convenient ways to order checks. Pick the method that best suits your comfort level and availability.
Sub-heading: Option 1: Ordering Checks Online (Most Convenient)
For most users, ordering checks online is the quickest and most efficient method.
- Access Truist Online Banking: Open your web browser and navigate to the official Truist Bank website (truist.com). Look for the "Sign In" button, usually located in the top right corner.
- Log In to Your Account: Enter your Truist Online Banking User ID and Password. If you haven't enrolled in online banking yet, you'll need to do so first. This typically involves providing your account number and other personal details to set up your credentials.
- Navigate to the Check Ordering Section: Once logged in, look for an option like "Order Checks," "Account Services," or "Manage Account" within your online banking dashboard. The exact wording might vary slightly, but it should be easy to find. Truist states you can simply "click Order Checks."
- Follow the Prompts: You'll be directed to a page where you can select your checking account, choose the style of checks you want (standard, duplicate, designer, etc.), and customize them with your personal information (name, address, phone number).
- Important Note: For reorders, you might be redirected to Deluxe's website (ordermychecks.com), Truist's preferred check printer. You'll typically need your Truist routing number and account number to proceed there.
- Review Your Order: Carefully review all the details of your check order, including your personal information, the selected check style, and the quantity. Any errors here could lead to incorrect checks being printed.
- Confirm and Pay: Once you've verified everything, proceed to confirm your order and make the payment. The cost of checks can vary depending on the style and quantity you choose.
Sub-heading: Option 2: Ordering Checks by Phone (Personalized Assistance)
If you prefer to speak with a representative or are placing a first-time order, calling Truist is an excellent option.
- Gather Your Information: Before calling, have your Truist account number, routing number, and personal identification (like your Social Security Number) readily available.
- Call Truist Customer Service:
- For initial check orders, call Truist directly at 844-4TRUIST (844-487-8478).
- For check reorders, you might be directed to call Deluxe at 877-838-5287. It's always best to start with the main Truist number and they can direct you.
- Follow the Prompts and Speak to a Representative: Listen to the automated prompts and select the option for ordering checks or speaking with a customer service representative. Explain that you wish to order checks for your account.
- Provide Details and Customize: The representative will guide you through the process, verifying your identity and account information. You'll be able to discuss check styles, quantities, and any personalization you desire.
- Confirm and Process Payment: The representative will confirm your order details and process the payment over the phone. Make sure to ask about any applicable fees and the estimated delivery time.
Sub-heading: Option 3: Ordering Checks In-Person at a Truist Branch (Direct Support)
For those who prefer face-to-face interaction or need assistance with a complex order, visiting a Truist branch is a viable option.
- Locate a Nearby Truist Branch: Use the Truist website's "Find a Branch" tool to locate the nearest branch to you.
- Gather Necessary Documents: Bring a valid form of identification (driver's license, state ID, passport) and your Truist account information.
- Visit the Branch During Business Hours: Head to the branch during their operating hours. You might consider scheduling an appointment beforehand, especially if it's a busy time.
- Speak with a Teller or Banking Specialist: Inform the bank employee that you would like to order checks. They will assist you with the entire process, from verifying your account to helping you choose your check design and quantity.
- Review and Complete the Order: The specialist will help you fill out the necessary forms and review all the details before placing the order. You'll complete the payment at the branch.
Step 3: Understand Check Customization and Costs
When ordering checks, you'll have several options for customization, and the cost will vary accordingly.
Sub-heading: Check Styles and Designs
- Standard Checks: These are the most basic and often the most economical option. They typically feature your name, address, and account information.
- Duplicate Checks: These checks come with a carbon copy for your records, making it easier to track your transactions. They are slightly more expensive than standard checks.
- Designer Checks: You can often choose from a variety of designs, including scenic images, themed patterns, or even checks featuring your favorite sports team. These typically come at a higher premium.
- Personalized Features: Beyond designs, you can often add special fonts, symbols, or even a custom message to your checks.
Sub-heading: Cost Considerations
The cost of ordering checks from Truist (or their vendor, Deluxe) will depend on:
- Quantity: Ordering more checks at once can sometimes lead to a lower per-check cost.
- Style: As mentioned, designer and duplicate checks are generally more expensive than standard checks.
- Expedited Shipping: If you need your checks quickly, you'll likely incur additional charges for expedited shipping.
- Account Type: Some Truist checking accounts may offer discounts or even free standard checks as a perk. Always inquire about this!
Step 4: Track Your Order and Anticipate Delivery
Once your order is placed, you'll want to know when to expect your new checks.
Sub-heading: Delivery Timeframes
- Standard Delivery: Standard delivery for checks typically takes 7-14 business days. This can vary based on the printer's processing time and shipping location.
- Expedited Delivery: If you opted for expedited shipping, your checks may arrive within 3-5 business days, but this comes with an additional cost.
Sub-heading: Checking Your Order Status
If you ordered online through Deluxe (often the case for reorders), you might be able to track your order directly on their website (ordermychecks.com) using your routing and account numbers. For orders placed directly with Truist, you may need to call their customer service line to inquire about the status.
Step 5: Activate Your New Checks (If Required)
While most checks don't require explicit activation like a debit card, it's always a good idea to confirm.
- Review Enclosed Instructions: When your checks arrive, carefully review any instructions included in the package. These instructions will usually specify if any activation steps are necessary.
- No Activation for Checks: Generally, paper checks do not require activation. You can start using them as soon as you receive them. Activation is usually reserved for debit or credit cards. If you were activating a new debit card associated with your account, Truist offers activation through online banking or by calling 800-963-2262.
Frequently Asked Questions (FAQs)
Here are 10 related FAQs to help you further with ordering checks from Truist:
How to order checks from Truist online?
You can order checks online by signing in to your Truist Online Banking account, navigating to the "Order Checks" or "Account Services" section, and following the prompts to select your design and finalize your order.
How to order checks from Truist by phone for the first time?
For your initial check order with Truist, call their customer service at 844-4TRUIST (844-487-8478), and a representative will assist you with the process.
How to reorder checks from Truist if I've ordered before?
For reorders, you can typically sign in to Truist Online Banking and select "Order Checks," which may redirect you to Deluxe's website (ordermychecks.com). Alternatively, you can call Deluxe directly at 877-838-5287 for reorders.
How to find my Truist routing and account number for ordering checks?
Your Truist routing number and account number can be found on your existing checks, within your Truist Online Banking portal, or by contacting Truist customer service.
How to choose different check styles when ordering from Truist?
When ordering checks online or by phone, you'll be presented with various style options, including standard, duplicate, and designer checks, allowing you to choose based on your preference and budget.
How to estimate the cost of ordering checks from Truist?
The cost of checks from Truist varies depending on the quantity, style (standard, duplicate, designer), and any expedited shipping you select. You will see the total cost before finalizing your order.
How to track the delivery of my Truist check order?
If you ordered online through Deluxe, you can often track your order on ordermychecks.com. For orders placed directly with Truist, you may need to contact their customer service for status updates.
How to activate new Truist checks once they arrive?
Generally, paper checks from Truist do not require activation. You can begin using them as soon as you receive them. Activation is typically only for debit or credit cards.
How to order business checks from Truist?
Business checks for Truist can typically be ordered online through Truist Online Banking or by calling Deluxe at 800-559-6134 for both initial orders and reorders.
How to get free checks from Truist?
Some Truist checking account types may offer free standard checks as a benefit. It's best to check with Truist directly or review your account's features and fee schedule to see if you qualify.
