Need new checks from Truist? Whether you've just opened an account, run out of your current supply, or simply want a fresh design, ordering new checks is a straightforward process. This comprehensive guide will walk you through every step, ensuring a smooth and hassle-free experience.
Ready to Order Your New Truist Checks? Let's Get Started!
Before we dive into the "how-to," let's make sure you have a few things handy. Having your account information readily available will make this process much quicker. You'll generally need your Truist routing number and account number. You can usually find these on an existing check or within your Truist online banking platform. If you're a new customer, Truist will provide this information to you when you open your account.
Now, let's explore the various ways you can order new checks from Truist!
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| How To Order New Checks From Truist |
Step 1: Choose Your Preferred Ordering Method
Truist offers several convenient ways to order new checks. Select the method that best suits your preferences and circumstances.
Sub-heading: Option A: Ordering Checks Online (Recommended for Reorders)
This is often the quickest and most convenient method, especially if you're reordering checks with no changes to your information.
Tip: Reread sections you didn’t fully grasp.
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1. Log In to Truist Online Banking:
- Open your web browser and navigate to the official Truist website (truist.com).
- Look for the "Sign In" button, usually located in the top right corner of the page.
- Enter your User ID and Password to access your online banking portal.
- If you haven't registered for online banking yet, you'll need to do so first. This typically involves verifying your identity and setting up your login credentials.
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2. Locate the "Order Checks" Section:
- Once logged in, navigate to the section related to your accounts or services.
- Look for a link or button that says "Order Checks," "Order Checks & Supplies," or something similar. This is usually found within the details of your checking account.
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3. Follow the On-Screen Instructions:
- The online portal will guide you through the ordering process. You'll likely see options to:
- Select your account: If you have multiple checking accounts, ensure you choose the correct one.
- Choose check design: Truist usually partners with a check printing company (like Deluxe) that offers a variety of designs, from standard to more personalized options. Browse through the available designs and select the one you prefer.
- Verify shipping address: Confirm that your mailing address is correct. If you've recently moved, make sure you've updated your address with Truist first.
- Review order details: Double-check the quantity of checks, any special features (like duplicate checks), and the total cost.
- Confirm and submit: Once you're satisfied with your order, confirm the details and submit your request.
- The online portal will guide you through the ordering process. You'll likely see options to:
Sub-heading: Option B: Ordering Checks by Phone (Good for First-Time Orders and Assistance)
Ordering by phone can be a great option if you prefer speaking with a representative or if it's your first time ordering checks for a new Truist account.
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1. Gather Your Information:
- Have your Truist account number and routing number ready.
- Be prepared to answer security questions to verify your identity.
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2. Call the Appropriate Number:
- For initial (first-time) personal check orders: Call Truist directly at 844-4TRUIST (844-487-8478).
- For personal check reorders: Call Deluxe, Truist's check printing partner, at 877-838-5287.
- For business check orders (first-time or reorders): Call Deluxe at 800-559-6134.
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3. Speak with a Representative:
- Explain that you wish to order new checks.
- The representative will guide you through the process, confirm your account details, help you choose a design, and provide you with pricing and delivery information.
- Don't hesitate to ask any questions you have about designs, quantities, or delivery times.
Sub-heading: Option C: Ordering Checks In-Person at a Truist Branch
While less common for simple reorders, visiting a branch can be beneficial for specific situations, such as:
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You're ordering checks for the very first time and prefer in-person assistance.
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You need to make changes to the name or address on your checks.
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You have complex questions or require personalized guidance.
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1. Locate a Nearby Truist Branch:
- Use the Truist website's "Find a Branch" tool or your Truist mobile app to locate the nearest branch.
- Consider scheduling an appointment to avoid long wait times, especially if you have detailed questions.
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2. Bring Necessary Identification:
- Bring a valid form of photo identification (e.g., driver's license, passport).
- Having your debit card or account number can also be helpful.
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3. Speak with a Teller or Personal Banker:
- Inform them that you wish to order new checks.
- They will assist you in filling out the necessary forms, verifying your information, and selecting your check design.
- This is a great opportunity to clarify any concerns or explore different options face-to-face.
Step 2: Customizing Your Check Order (Optional but Fun!)
Once you've chosen your ordering method, you'll often have the opportunity to customize your checks.
Sub-heading: Choosing Your Check Design
- Standard vs. Specialty Designs: Most check providers offer a range of designs. Standard designs are typically the most economical. Specialty designs might include scenic landscapes, images of animals, sports themes, or even designs supporting charitable causes. Be aware that specialty designs usually come with an additional cost.
- Personalized Elements: You might be able to add a small logo, symbol, or a custom message (within limits) to your checks. This is more common for business checks but sometimes available for personal checks too.
Sub-heading: Selecting Quantity and Features
- Number of Checks: You'll typically choose from various quantities, such as a single box (often 150 checks), two boxes, or more. Consider your usage patterns to decide on an appropriate quantity.
- Duplicate Checks: Many people opt for duplicate checks, which provide a carbonless copy of each check written. This is incredibly useful for record-keeping and can help you track your spending. While slightly more expensive, the convenience often outweighs the added cost.
- Deposit Slips: Ensure your order includes enough deposit slips, especially if you frequently deposit cash or checks into your account.
Step 3: Reviewing Your Order and Confirming Details
This is a critical step to avoid errors.
Tip: Review key points when done.
- 1. Verify Account Information: Double-check that the routing number and account number displayed on your order are correct. An incorrect number could lead to significant issues.
- 2. Confirm Personal/Business Information: Ensure your name and address are spelled correctly and are up-to-date.
- 3. Check Design and Quantity: Make sure you've selected the right design and the desired number of checks and deposit slips.
- 4. Review Pricing: Understand the total cost, including any design fees, shipping, or expedited delivery charges.
Step 4: Payment and Delivery
After reviewing, you'll proceed to payment and finalize the delivery.
- 1. Payment: The cost of your checks will typically be debited directly from your Truist checking account. Confirm the amount before finalizing.
- 2. Delivery Time:
- Standard delivery usually takes 7-10 business days.
- Expedited shipping options are often available for an additional fee if you need your checks sooner. Be sure to inquire about estimated delivery times when ordering.
Step 5: What to Do When Your Checks Arrive
Once your new checks arrive, there are a few important things to do.
- 1. Verify Contents:
- Count the checks to ensure the correct quantity has been delivered.
- Inspect the checks for any printing errors or inaccuracies in your name, address, account number, or routing number. If there are any errors, contact Truist immediately.
- 2. Secure Your Checks:
- Store your checks in a safe and secure location to prevent theft or unauthorized use.
- 3. Destroy Old Checks (If Applicable):
- If you're replacing old checks, shred or otherwise securely destroy any remaining old checks to protect your financial information. Do not simply throw them in the trash.
Frequently Asked Questions (FAQs)
Here are 10 common questions about ordering checks from Truist, with quick answers:
How to order checks for a new Truist account?
For initial personal check orders, you'll need to call Truist directly at 844-4TRUIST (844-487-8478), or visit a branch.
Tip: Take notes for easier recall later.
How to reorder checks online from Truist?
Sign in to Truist Online Banking, navigate to your checking account details, and look for the "Order Checks" or "Order Checks & Supplies" link.
How to find my Truist routing and account number?
You can find these numbers on an existing check (the routing number is usually the first nine digits at the bottom, followed by your account number) or by logging into your Truist Online Banking and viewing your account details.
How to get a discount on my first check order from Truist?
Some Truist business checking accounts offer a $25 discount on the first order of checks. Check your specific account details or ask a representative.
How to track my Truist check order?
When ordering online or by phone, you may receive a tracking number from the check printing company (e.g., Deluxe) that allows you to monitor your order's delivery status.
QuickTip: Reread tricky spots right away.
How to change the address on my Truist checks?
You'll need to update your address with Truist first (via online banking, phone, or in-person) before ordering new checks with the updated address.
How to order business checks from Truist?
For both first-time and reorders of business checks, you can sign in to Truist Online Banking or call Deluxe directly at 800-559-6134.
How to know if my Truist account is eligible for checks?
Most standard checking accounts are eligible for checks. However, some specialized accounts like the Truist Confidence Account do not offer personal checks. Check your account terms or contact Truist customer service.
How to cancel a Truist check order?
If you need to cancel an order, contact Truist customer service or the check printing company immediately. Time is often of the essence as orders are processed quickly.
How to get temporary checks from Truist?
If you need checks immediately before your new order arrives, you may be able to get temporary checks or counter checks by visiting a Truist branch.
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