Getting your hands on new deposit slips for your Truist account is a straightforward process, whether you prefer the convenience of online ordering, a quick phone call, or a visit to your local branch. This comprehensive guide will walk you through each method, ensuring you can confidently reorder or get new deposit slips with ease.
Let's dive in and make sure you're never without the right tools for your deposits!
Step 1: Determine Your Need and Gather Essential Information
Before you even think about placing an order, take a moment to figure out exactly what you need and gather the necessary details. This initial preparation will make the entire process much smoother.
Sub-heading: Do You Need New or Reorder Slips?
- New Deposit Slips: If this is your very first time ordering deposit slips for a new account, or if you've recently changed your account type significantly, you might need "new" slips. This often involves a slightly different process as your account information needs to be set up with the check/slip printer.
- Reorder Deposit Slips: For most people, it's a reorder. If you've had deposit slips before and just need more, this is typically a quicker and more streamlined process.
Sub-heading: Essential Information You'll Need
Regardless of whether it's a new order or a reorder, have the following information readily available:
- Your Truist Account Number: This is the primary identifier for your account. You can find it on your existing checks, in your Truist online banking portal, or by contacting Truist customer service.
- Your Truist Routing Number: This nine-digit number identifies Truist Bank. It's usually found at the bottom of your checks (the first set of nine numbers). You can also find it in your online banking or by searching Truist's website.
- Your Name (as it appears on the account): Ensure it matches your official account details.
- Your Billing Address: The address associated with your Truist account.
- Your Phone Number: A contact number for any order-related queries.
- Desired Quantity of Deposit Slips: How many books or slips do you anticipate needing?
Step 2: Choose Your Preferred Ordering Method
Truist offers several convenient ways to order deposit slips. Pick the one that best suits your comfort level and schedule.
Method A: Ordering Online (Recommended for Reorders)
This is often the quickest and most convenient method, especially if you're just reordering.
- Sign in to Truist Online Banking: Navigate to the official Truist website (truist.com) and log in to your online banking account using your username and password.
- Locate the "Order Checks" or "Account Services" Section: Once logged in, look for a section related to "Order Checks," "Account Services," or "Manage My Account." The exact wording might vary slightly, but it's usually easy to find.
- Find the Deposit Slip Option: Within this section, you'll typically see an option to order checks. Deposit slips are often ordered through the same vendor as checks, such as Deluxe. Click on the link to proceed.
- Verify Your Information: The online ordering portal (which might be a third-party site like Deluxe, integrated with Truist) will likely pre-populate your account and routing numbers. Carefully review all pre-filled information to ensure it's accurate.
- Select Deposit Slips: Look for the option to order "Deposit Slips" specifically. You might need to navigate through different product types.
- Choose Quantity and Any Customization: Select the quantity of deposit slips you need. Some services might offer options for different styles or formats, though deposit slips are generally quite standard.
- Review Your Order and Confirm: Before finalizing, double-check all details, including the quantity, shipping address, and total cost.
- Submit Your Order: Proceed to payment if required (some accounts may offer free slips, while others might have a fee – see Step 4 for more on costs). You'll typically receive an order confirmation via email.
Method B: Ordering by Phone (Great for First-Time Orders or Assistance)
Calling Truist directly can be a good option if you're placing a first-time order, have specific questions, or prefer speaking to a representative.
- Gather Your Information: Have all the essential information from Step 1 ready before you call.
- Call Truist Customer Service:
- For personal check and deposit slip orders (first-time): Call Truist at 844-4TRUIST (844-487-8478).
- For reorders of personal checks and deposit slips, or for business check and deposit slip orders (first-time or reorder): You may be directed to call Deluxe directly at 877-838-5287 (for personal reorders) or 800-559-6134 (for business orders).
- Navigate the Automated System: Listen carefully to the prompts and select the option that relates to ordering checks or account services. You may need to enter your account information.
- Speak to a Representative: Once connected, explain that you wish to order deposit slips. Provide the representative with your account and routing numbers, along with your name and billing address.
- Confirm Order Details: The representative will guide you through the process, confirming the quantity and any associated costs.
- Provide Payment Information (if necessary): If there's a fee, you'll need to provide your payment details over the phone.
- Receive Confirmation: The representative should confirm your order and provide an estimated delivery timeframe.
Method C: Visiting a Truist Branch (For Personalized Service)
If you prefer face-to-face interaction or need immediate assistance, visiting a local Truist branch is a viable option.
- Locate Your Nearest Branch: Use the Truist website's branch locator to find a convenient branch near you.
- Bring Necessary Identification: While not always explicitly required for ordering slips, it's always a good idea to bring a valid photo ID (like a driver's license) when visiting a bank branch.
- Speak with a Teller or Customer Service Representative: Inform them that you need to order deposit slips for your account.
- Provide Account Information: You'll need to provide your account number and routing number. They may be able to look up some of your information based on your ID.
- Fill Out Any Required Forms: The branch might have a physical form to fill out for your order.
- Confirm Details and Payment: The representative will confirm the order details and any applicable fees.
- Receive Your Slips (or Arrange Delivery): In some cases, a branch might have a few generic deposit slips you can use immediately, but a full order will likely be mailed to your address.
Step 3: Review and Verify Your Order
This step is crucial, no matter which method you choose. A small error can lead to significant inconvenience.
- Double-Check All Printed Information: Before finalizing your order (online, on the phone, or in person), meticulously review all the details. Ensure your account number, routing number, and name are exactly correct.
- Confirm Shipping Address: Verify that the deposit slips will be sent to the correct mailing address.
- Check Quantity and Total Cost: Make sure the quantity ordered matches your needs and that you understand the total cost (if any) before approving the transaction.
Step 4: Understand Potential Costs and Delivery
The cost and delivery time for deposit slips can vary.
Sub-heading: Are Truist Deposit Slips Free?
- Sometimes, yes! Many Truist checking accounts, especially those with premium benefits like Truist Wealth Checking, offer free personal check designs, which often include deposit slips.
- Other accounts may have a fee. For standard checking or business accounts, there might be a charge for ordering deposit slips. This fee is usually disclosed during the ordering process.
- Check Your Account's Fee Schedule: For precise information on fees related to deposit slips for your specific account, it's best to consult your Truist Personal Deposit Accounts Fee Schedule or Business Deposit Accounts Fee Schedule. These documents are usually available on the Truist website or by contacting customer service.
Sub-heading: Delivery Timeframe
- Deposit slips are typically mailed to you and can take several business days to a week or more to arrive.
- The exact delivery time will depend on the vendor (like Deluxe) and their shipping policies.
- If you need deposit slips immediately, consider visiting a branch for temporary slips or using mobile deposit if applicable for your needs.
Step 5: What to Do When Your Deposit Slips Arrive
Once your new deposit slips arrive in the mail, take these final steps:
- Verify Accuracy Immediately: As soon as you receive them, cross-reference the pre-printed account and routing numbers on the slips with your records. Do not assume they are correct.
- Store Them Securely: Keep your deposit slips in a safe and secure location, just as you would with your checks.
- Shred Old or Incorrect Slips: If you replaced old slips or received an incorrect order, shred them thoroughly to protect your account information.
10 Related FAQ Questions
Here are 10 frequently asked questions about ordering deposit slips from Truist, with quick answers:
How to find my Truist account number for ordering deposit slips?
You can find your Truist account number on an existing check, by logging into your Truist online banking or mobile app, or by calling Truist customer service.
How to find my Truist routing number for ordering deposit slips?
Your Truist routing number is the first nine-digit number located at the bottom left of your checks. You can also find it in your Truist online banking portal or on the Truist website.
How to order deposit slips online if I'm a first-time user?
For first-time orders, it's often recommended to call Truist customer service at 844-4TRUIST (844-487-8478), as they can guide you through the initial setup with their check/slip ordering vendor. However, you may also be able to initiate it through your online banking by looking for the "Order Checks" section.
How to order deposit slips for a business account with Truist?
Business deposit slips can typically be ordered through Truist Online Banking by navigating to the "Order Checks" section, or by calling Deluxe directly for business orders at 800-559-6134.
How to get temporary deposit slips from Truist if I need them urgently?
If you need deposit slips immediately, visit your nearest Truist branch. They can usually provide you with a few temporary, generic deposit slips that you can fill out by hand with your account information.
How to check the status of my Truist deposit slip order?
If you ordered online through Deluxe or another vendor, you might be able to check the order status directly on their website using your order number. Alternatively, you can call Truist customer service or the vendor directly to inquire about your order's status.
How to correct an error on my Truist deposit slip order?
If you've made an error, contact Truist customer service at 844-4TRUIST (844-487-8478) as soon as possible. They will be able to advise you on the steps to correct or cancel the order before it's processed and shipped.
How to order personalized deposit slips for my Truist account?
Deposit slips typically come pre-printed with your account information. While extensive personalization options are rare for deposit slips, the pre-printed details ensure they are correctly linked to your account. You can choose standard or duplicate formats.
How to dispose of old or incorrect Truist deposit slips safely?
Always shred old or incorrect deposit slips using a cross-cut shredder. This protects your sensitive account information from potential fraud or identity theft.
How to determine if there's a fee for ordering Truist deposit slips?
To determine if there's a fee, refer to the Personal Deposit Accounts Fee Schedule or Business Deposit Accounts Fee Schedule available on the Truist website, or inquire directly when ordering online, by phone, or at a branch. Fees often depend on your specific account type.